Silvergate Assisted Living Home

Pros

• The care provided at Silvergate Assisted Living is exceptional, with staff who are extremely helpful and caring towards residents, especially those who are immobile.
• Residents appreciate the small group home setting, which allows for individualized attention and fosters friendships among them.
• Families express gratitude for the attentive and friendly staff who address their loved ones' needs effectively.
• The community is described as clean, well-kept, and welcoming, contributing to a positive living environment for residents.
• Residents enjoy the food and are happy to engage in activities offered by the community, enhancing their overall well-being.

Cons

• After the loved one passed away, the staff at Silvergate Assisted Living changed significantly, leading to dissatisfaction with their service and lack of a refund for advance payments.
• A negative odor permeated the facility, which was inadequately masked by an overabundance of candles.
• The husband of a staff member displayed rude, condescending behavior and interrupted conversations, creating an uncomfortable atmosphere.
• Concerns were raised about the excessive medication administered to residents, with accusations that it kept them sleeping all day and led to arguments with management when addressed.
• One reviewer found the facility cluttered and dark, indicating it did not feel like a suitable environment despite acknowledging that residents appeared well cared for.

Review

Silvergate Assisted Living has garnered a range of experiences from residents and their families, creating a tapestry of opinions that reflect the complexities often associated with assisted living communities. Overall, many express satisfaction with the quality of care their loved ones receive, particularly highlighting the helpfulness and compassion of the staff. For instance, one family extolled the virtues of Silvergate for its attentive care for their immobile mother. The staff’s kindness has been a significant source of comfort and assurance during challenging times, leading to an overall positive evaluation for those seeking dedicated caregiving.

On the other hand, not all experiences at Silvergate have been as uplifting. A contrasting narrative arose following the passing of a resident, where family members noted a dramatic change in the atmosphere and responsiveness of staff. Initially praised for their exceptional service, they reported feeling abandoned after losing their loved one; frustrations mounted regarding unresolved financial matters, such as an outstanding refund that remained unpaid despite repeated attempts to resolve it. This abrupt shift in service quality left them disheartened and questioning management’s commitment to families once their loved ones were no longer residents.

The physical environment at Silvergate also comes under scrutiny in some reviews. One reviewer described unpleasant smells that seemed to be masked by an excessive use of candles—an attempt they felt poorly addressed underlying hygiene issues. Personal interactions with staff unearthed further discomfort; instances of rude or condescending behavior contributed to dissatisfaction among visitors who might be looking for compassionate support during difficult transitions.

In stark contrast to negative experiences shared by others, some families have had nothing but positive feedback regarding their loved ones' experiences at Silvergate. One family celebrated how well their mother was adapting to life in this small group home setting, appreciating the intimate environment and personalized attention she received from kindhearted staff members. Their satisfaction extended beyond care alone; they noted her enjoyment of meals and developing friendships with fellow residents—a critical aspect when seeking community in such settings.

Another review echoed similar sentiments about general cleanliness throughout the facility while praising both staff professionalism and approachability. Although there were minor challenges related to language barriers between caregivers and residents, this family expressed gratitude for how Silvergate supported their relative's needs through engagement activities designed for residents—demonstrating that despite complexities present within any assisted living community, there are moments of genuine connection being built every day.

However, not everyone found a perfect match at Silvergate when considering it as a potential home. Those merely touring reported initial impressions laden with uncertainty due to cluttered spaces or dim lighting that may detract from overall appeal—important factors when selecting an environment for elderly relatives requiring support services but also wishing for dignity in surroundings befitting their age. While many found merit in what Silvergate offered—including friendly communication amongst staff—the decision ultimately rests on individual needs aligning closely with available resources at any given facility.

In conclusion, reviews portray Silvergate Assisted Living as a complex institution marked by both commendable caregiving alongside troubling incidents prompting concern among families navigating long-term care options. As prospective clients weigh these testimonials against personal priorities for residential facilities suitable enough for aging relatives facing health challenges ahead—it's clear such assessments serve vital roles during decision-making processes surrounding elder care environments across communities today.

Located in Chandler, Arizona, this neighborhood offers a variety of amenities within close proximity to support a comfortable and convenient lifestyle for seniors. With multiple pharmacies such as Walgreens and CVS nearby, accessing medication and healthcare essentials is easy. A plethora of dining options including Wendy's, Chick-Fil-A, and RigaTony's Authentic Italian cater to different culinary preferences. Nearby medical facilities like Arizona State Urological Institute and Valley ENT ensure quality healthcare services are readily available. For leisure activities, Chandler Fashion 20 theater and Desert Breeze Park provide opportunities for entertainment and relaxation. Places of worship such as Cornerstone Christian Fellowship and Temple Emanuel offer spiritual fulfillment within the community. Additionally, transportation options are accessible with Chandler Municipal Airport located just 5.4 miles away. Overall, this area in Chandler provides a balanced mix of essential services and recreational opportunities suitable for senior living.

Pharmacies

• Walgreens (0.5 miles)
• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.9 miles)
• Walgreens (3.1 miles)

Restaurants

• Jack In The Box (1.5 miles)
• Wendy's (1.5 miles)
• Hungry Monk (1.5 miles)
• Si Senor (1.5 miles)
• Chick-Fil-A (1.5 miles)
• In-N-Out Burger (1.6 miles)
• RigaTony's Authentic Italian (1.7 miles)

Physicians

• Arizona State Urological Institute (1.7 miles)
• East Valley Family Physicians (1.8 miles)
• Chandler Eyecare (1.8 miles)
• Gateway Pediatrics (1.9 miles)
• HonorHealth Medical Group - South Tempe - Primary Care (1.9 miles)
• Valley ENT (2.1 miles)
• Sonora Quest Laboratories (2.1 miles)

Cafes

• Starbucks (2.1 miles)
• Starbucks (2.8 miles)
• Peixoto Coffee Roasters (2.8 miles)
• Starbucks (2.9 miles)
• Starbucks (3.7 miles)
• Starbucks (4.6 miles)
• Black Rock Coffee Bar (4.8 miles)

Hospitals

• Chandler Regional Medical Center (2.1 miles)
• Banner Health Ocotillo (3.2 miles)
• Phoenix ER & Medical Hospital (4.6 miles)

Theaters

• Chandler Fashion 20 (2.3 miles)
• Alamo Drafthouse Tempe (4.3 miles)

Parks

• Desert Breeze Park (2.5 miles)
• Daumler Park (4.9 miles)
• Selleh Park (5.4 miles)

Places of Worship

• Cornerstone Christian Fellowship (3.4 miles)
• Compass Christian Church (3.6 miles)
• Temple Emanuel (4 miles)
• Kingdom Hall (4.3 miles)
• Church of Jesus Christ of Latter Day Saints (4.4 miles)
• First United Methodist Church of Gilbert (4.4 miles)

Transportation

• Chandler Municipal Airport (CHD) (5.4 miles)