Saragosa Mc Assisted Living Facility
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1691 West Saragosa Street, Chandler, AZ 85224
For more information about senior living options: (844) 490-3973
Saragosa Mc Assisted Living Facility offers competitive pricing for its residents when compared to both Maricopa County and the broader state of Arizona. For semi-private accommodations, the monthly rate is $2,500, which is notably lower than the county average of $2,801 and the state average of $2,820. Similarly, both private rooms and studio apartments at Saragosa are priced at $2,800 each - substantially more affordable than the Maricopa County averages of $3,318 for private rooms and $3,960 for studios. This strategic pricing positions Saragosa as an appealing option for families seeking quality assisted living services without exceeding their financial capabilities.
| Floor plans | Saragosa Mc Assisted Living Facility | Maricopa County | Arizona |
|---|---|---|---|
| Semi-Private | $2,500 | $2,801 | $2,820 |
| Private | $2,800 | $3,318 | $3,345 |
| Studio | $2,800 | $3,960 | $3,829 |
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The staff at Solterra Chandler is described as fabulous and attentive. Residents have been happily living there for years, with continuous improvements by the management team. The wellness team is praised for mentoring employees toward personal and professional growth. Management is commended for meaningful Veterans Day observances that honor residents and the community. The building exudes a hospitality culture that feels like a family. The transformation is described as amazing, with a new team delivering improved care, meals, billing accuracy, compassion, and activities. More than 50 residents have moved in since May 1, 2023, and are thrilled with the experience. The entire team is described as tireless in serving residents and their families. The atmosphere is likened to being on a cruise ship, with warmth and hospitality.
There is literally 1 attendant to probably 30 or more rooms, and the staff all seem to not care. Solterra assisted living was recently purchased by another company; since that time they have reduced staff and the quality of their services has declined. Management suck. The food has drastically declined in the past few months. The front desk staff lady is rude with a terrible tone. This place doesn't take care of patients or residents; investigations into how staff are treated are needed. Bridgewater's negligent practices reflect poorly on the Solterra brand. Bridgewater's apparent "granny dumping" practices were disheartening and highlighted their lack of compassion and empathy toward residents' well-being.The collection of reviews presents a complex picture of Solterra in Chandler, weaving together stories of warmth, hospitality, and genuine care with sharp criticisms about staffing, consistency, and leadership. On one hand, there are strong endorsements from residents and family members who describe Solterra as a welcoming, almost "cruise ship" atmosphere where staff act like a close-knit family and where opportunities for social engagement and personal growth are abundant. On the other hand, there are persistent concerns about understaffing, perceived indifference from some employees, and a sense that changes in ownership or leadership have not always translated into better day-to-day experiences for residents. Taken together, the reviews read like a facility in transition, capable of delivering extraordinary positives in some moments and falling short in others.
Several comments center on staffing levels and the impact they have on care and service. One reviewer cautions that there is "literally 1 attendant to probably 30 or more rooms," suggesting that residents may not receive timely attention or assistance. Related critiques describe frontline staff as overwhelmed or inconsistent, with instances of rude behavior at the front desk and a general sense that some staff members may not be as engaged as families would hope. Some reviewers tie these concerns to corporate changes after Solterra's acquisition, noting a decline in service quality and difficulty with state inspections as indicators that staffing and leadership issues may be affecting everyday operations.
Food quality and overall resident experience emerge as other frequent themes. A number of reviews express disappointment with meals, claiming that the fare has declined over the past several months and that monthly costs do not justify the quality of food. Family members emphasize that residents deserve better meals and more thoughtful menu planning, especially given the financial commitment involved. This issue of food and dining quality sits alongside broader questions about how well the facility meets residents' nutritional and social needs, contributing to a broader sense that some days are better than others depending on staffing and management focus.
Yet the most compelling counterpoint is the positive narrative of transformation and sustained hospitality. A long and heartfelt account from a resident who has lived at Solterra for nearly three years highlights steady leadership, "continuous improvement," and a wellness team that elevates staff through mentoring and resources. This reviewer notes a notable Veterans Day observance, attended by local dignitaries, which underscores the facility's connection with the community and its ability to celebrate residents' contributions. Other testimonials celebrate the leadership of Dr. Charles Seal-Villafranca, praising increased staffing, better training, and an overall nurturing, safe, well-run environment. In these views, Solterra is described as a place where residents can choose from a wide range of daily activities or simply enjoy the comfort of their apartments, with a culture of genuine hospitality that makes residents feel welcomed and valued.
Several reviews highlight specific staff members and caregivers who have stood out for their dedication and attentiveness. Names repeatedly mentioned include Twyla, Carlo, Fermin, Debbie, Shone, Carlos, and Winnie, all praised for exemplary care and concern for residents. Another appreciative piece emphasizes the overall culture - an atmosphere that feels like a family and emphasizes warmth, kindness, and thoughtful attention to residents' needs. For these writers, the facility's strengths lie in the human touch: compassionate caregivers, a warm environment, and a team that seems to genuinely care about residents and their families.
The narrative also includes a stark contrast that cannot be ignored: the Bridgewater facility, another member of the Solterra family, is described in dramatically negative terms. A reviewer describes a "nightmare" experience with declined wellness, defensive staff, medication safety concerns, unreported hospitalizations, falls, and "granny dumping." The account details troubling incidents such as medications found on floors, severe medical events attributed to incorrect medications, and communication breakdowns at the executive level. The reviewer explicitly connects these experiences to broader brand concerns, urging families to perform due diligence and signaling that such negligence reflects poorly on Solterra as a whole. While there is also some sense that leadership and teams can be reformed, this narrative serves as a warning about what can happen when systems fail residents and families.
Across these diverse experiences, a central tension emerges: Solterra Chandler appears capable of extraordinary quality and heartfelt care under strong leadership and a dedicated team, yet it is also subject to criticisms tied to staffing shortages, service consistency, and administrative responsiveness. The positive stories emphasize a well-run, hospitable environment with engaged caregivers, meaningful activities, and community involvement. The negative ones point to a fragile balance - where a lack of sufficient frontline coverage, issues with meals, and inconsistent communication can erode the resident experience, sometimes with real and painful consequences.
For families considering Solterra for a loved one, the threads of these testimonials suggest a need for diligence and timing. It may be worth scheduling visits at different times of the day to observe care in action, speaking with multiple staff members, and asking direct questions about staffing ratios, recent inspections, and meal programs. The strong positive accounts provide hope that, with the right leadership and stable staffing, Solterra can be an outstanding place for seniors who value hospitality and a community-driven atmosphere. At the same time, the cautionary reports remind prospective residents and their families to probe for current operational realities, understand how changes in ownership may have impacted day-to-day care, and remain vigilant about the quality and safety of services.
In sum, Solterra Chandler presents a multifaceted picture that ranges from exceptional warmth and community spirit to serious concerns about staffing, meal quality, and administrative responsiveness. The brand's ongoing evolution is visible in the stories of transformation under new leadership and in the stark warnings from those who have encountered troubling experiences at affiliated facilities. Anyone evaluating Solterra would do well to weigh these perspectives carefully, meet with caregiving staff, review recent inspection records, and assess whether the facility's current trajectory aligns with the needs and expectations of their loved ones.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Saragosa Mc Assisted Living Facility in Chandler, AZ is a premier senior living community offering personalized care for seniors who require assistance with daily activities. With a focus on providing quality care and ensuring the comfort of residents, this facility offers both board and care home as well as memory care services.
Residents at Saragosa Mc Assisted Living Facility can enjoy a comfortable and fully furnished living space with private bathrooms, allowing for privacy and convenience. The facility also provides amenities such as a dining room where residents can enjoy delicious meals prepared according to their dietary restrictions. Housekeeping services ensure that the living spaces are always clean and well-maintained.
The community also boasts beautiful outdoor spaces and gardens, providing opportunities for residents to enjoy the fresh air and engage in outdoor activities. Wi-Fi/high-speed internet is available throughout the facility, keeping residents connected with their loved ones and enabling them to access online resources.
The compassionate staff at Saragosa Mc Assisted Living Facility offers assistance with various daily activities such as bathing, dressing, transfers, and medication management. They also coordinate with health care providers to ensure that all residents' medical needs are met. Specialized care is provided for those with high acuity needs or diabetes.
For added convenience, transportation arrangements can be made for medical appointments. Additionally, there are several nearby amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals that provide easy access to recreational activities and healthcare services.
At Saragosa Mc Assisted Living Facility in Chandler, AZ, seniors can expect personalized care in a comfortable environment while enjoying access to an array of amenities and nearby conveniences.
This part of Chandler, Arizona offers a convenient and well-equipped area for senior living. With several reputable physicians' offices, hospitals, pharmacies, and cafes within close proximity, medical care and everyday necessities are easily accessible. There are also a variety of restaurants to enjoy dining out, as well as places of worship for spiritual needs. The area offers entertainment options with nearby theaters and parks for leisure activities. Overall, this neighborhood provides a balanced mix of amenities and services that cater to the needs of seniors looking for a comfortable living environment in Chandler.
Saragosa Mc Assisted Living Facility offers competitive pricing for its residents when compared to both Maricopa County and the broader state of Arizona. For semi-private accommodations, the monthly rate is $2,500, which is notably lower than the county average of $2,801 and the state average of $2,820. Similarly, both private rooms and studio apartments at Saragosa are priced at $2,800 each - substantially more affordable than the Maricopa County averages of $3,318 for private rooms and $3,960 for studios. This strategic pricing positions Saragosa as an appealing option for families seeking quality assisted living services without exceeding their financial capabilities.
Saragosa Mc Assisted Living Facility is located at 1691 West Saragosa Street, Chandler, AZ 85224 in Maricopa County, Arizona
The features offered by Saragosa Mc Assisted Living Facility play a crucial role in enhancing the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that personal hygiene and appearance are maintained, which can significantly impact self-esteem and dignity. Medication management is vital for preventing missed doses or mistakes that could exacerbate health issues, while meal preparation and service provide balanced nutrition tailored to specific dietary needs, promoting overall well-being. Transportation arrangements facilitate access to medical appointments, ensuring continuity of care and timely interventions. Coordination with healthcare providers fosters a comprehensive approach to each resident's health, enabling personalized treatment plans. Activities of daily living assistance supports residents in maintaining independence as much as possible, while assistance with transfers helps prevent falls and injuries during mobility tasks. Finally, 24-hour supervision ensures that residents receive immediate support whenever needed, contributing to a safe and secure environment conducive to their cognitive and emotional well-being.
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