704 South Longmore Street, Chandler, AZ 85224
For more information about senior living options: (844) 490-3973
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The staff at Mosaic Gardens Chandler are caring and wonderful. Sandy the nurse is supportive. They involve residents in their own care. The whole staff has been great. They allow visitors 24 hours a day. Mosaic has cared for and supported both the resident and her family. The management, supervisory staff and employees who engage with residents are excellent. The facility is clean, well organized and well managed. Mare and her staff provide a wonderful array of activities and events. Teresa and the nurses are wonderful.
The facility is described as one of the worst memory care facilities, luring families in, taking money, and then disregarding them after a loved one passes away. The staff are accused of mistreating a resident at night - slapping him, roughing him in his chair, pulling him, and bathing him without explanation. They were reportedly not provided with adequate food, despite promises of special meals. During a five-day stay, the resident reportedly received no bath, no shaving or denture care, and the catheter bag was mishandled. The lobby tree was removed, leaving the lobby looking bare and uninviting. One reviewer described an awful experience at Mosaic Gardens. There was a claimed lack of supervision and poor communication with families after incidents.Mosaic Gardens Chandler stands out in memory care communities for the range of experiences families report, from moments of genuine warmth and attentive care to deeply troubling concerns that shake trust. On the bright side, many residents and families describe a truly caring environment where the staff, including nurses like Sandy, are described as supportive and attentive. The facility is praised for involving residents in their own care, keeping a steady flow of communication with families, and maintaining a sense of inclusion in daily activities and decision-making. The atmosphere is frequently described as welcoming and engaged, with comments highlighting that staff "are tuned into each resident's plan of care and make adjustments as needed," and that "communications among staff are great" as well as strong connections to families.
Several accounts emphasize the extraordinary efforts of the team to create a positive, home-like experience. Families recount visiting at all hours, with 24-hour access welcomed and respected, and a culture of hospitality that makes visitors feel like part of the community. Specific staff members receive repeated praise, with long lists of names - Emma Martinez, Wendy, Debi, Sandy, Stacha, Traci, Amanda, Karen, Cheri and Terry - acknowledged for their help, care, and genuine concern for residents. One story recounts a seamless arrival process from out of state: a brother traveling to Phoenix was met by a ready-to-go facility, a welcoming front-door greeting, and a room that was prepared in advance, creating a sense of being welcomed as "long lost family." The overall tone from many reviewers is that Mosaic Gardens Chandler can be a place of reassurance and dependable care, especially for families seeking a partner to look after a loved one with memory challenges.
Personal testimonies about the daily experiences of spouses and loved ones who live there reinforce this sense of commitment. A husband writes with gratitude about his wife of 46 years who has Alzheimer's, stating that Mosaic Gardens Chandler has been "the best choice I thought and prayed" and remains convinced that the staff's care has supported both his wife and him throughout their journey. He describes daily life at the facility as peaceful, with careful observation of feeding, bathing, and other routines, and he emphasizes the importance of being able to visit freely and observe the care being given. Another family member shares a heartening perspective: after several months, their mother transformed from difficult days into a more content and engaged life, suggesting that leadership and devoted care in the facility have contributed to her happier disposition and to a broader sense of well-being for the entire family.
Yet, alongside these affirmations, there are starkly negative experiences that have left families dismayed and frightened. One powerful account describes a nightmarish incident in October 2024 in which a worker allegedly mistreated a resident to the point of physical harm, culminating in a police report and a profound sense of trauma for the patient who is now traumatized and asks his family to prevent any more mistreatment. The caregiver's rough handling, lack of proper communication before a bath, and even the perception of mockery have been cited as reasons to remove a loved one from the facility immediately. The reviewer emphasizes the gravity of the situation: the resident is 94 years old, lacks teeth, and should have appropriate food and care that was reportedly promised but not delivered. This account highlights a critical breach of trust and a frightening break in the quality of life and safety that families expect from a memory care setting.
Additional critiques focus on perceived neglect and procedural missteps that can occur in day-to-day care. A family member recounts a short stay in which the resident did not receive basic assistance - no baths, no shaving help, no dentures management - and indicates a caregiver mishandled a catheter bag, producing further complications. In these narratives, concerns about supervision, staff attentiveness, and the consistency of individual care plans emerge as central issues. The emotional toll on families is palpable; some express that while the team may be organized and well-meaning in theory, the execution of essential daily tasks for residents with memory impairment can fall short, leaving families frustrated and anxious about long-term outcomes.
Despite these intense concerns, other reviewers underscore a dedicated, professional core of the staff and a robust structure for resident activities and family involvement. They describe a clean facility with well-organized operations, where meals, activities, and daily care are delivered with warmth and competence, and where families feel welcomed to participate in meals and social events. The contrast between these vivid, positive accounts and the more alarming reports underscores the complexity of running memory care services, where individual experiences can vary significantly from one resident to the next and from one shift to another. Some reviewers even compare Mosaic Gardens Chandler favorably against other communities, noting not only the quality of care but also the level of attention given to family concerns and the extent of community integration.
In one particularly hopeful memory, a February 2024 visit captures the sense of a cohesive and responsive care team. Emma Martinez's coordination, the anticipation of the family's arrival, the warm reception by a frontline team, and the immediate readiness of the room all contributed to a strong impression of a facility that is prepared to support families through transitions. Long-term residents and their families alike appreciate being treated as part of a larger "memory care family," where staff know residents by name, recall their histories, and participate in a broad spectrum of activities designed to stimulate creativity, memory, and social connection. This narrative culminates in a heartfelt appreciation for the staff's ongoing dedication and in a conviction that Mosaic Gardens Chandler can be a lifeline for both residents and their families during challenging periods.
Taken together, the stories surrounding Mosaic Gardens Chandler reveal a mosaic of real human experiences - moments of genuine care and joy balanced against episodes of fear, distress, and allegations of mistreatment. For some families, the facility represents a trusted partner that provides meaningful engagement, attentive care, and open communication, supported by a team of compassionate professionals who create a sense of home even as memory loss reshapes daily life. For others, troubling incidents have broken trust and brought painful consequences, raising urgent questions about supervision, safety, and the safeguarding of vulnerable residents. In any case, the enduring thread is a community that elicits strong emotions, with hopeful, grateful voices coexisting with equally forceful calls for accountability, improved oversight, and a renewed commitment to the dignity and safety of every resident.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Longmore Mc Assisted Living Facility is a premier senior living community located in Chandler, Arizona. Our facility offers various levels of care, including board and care home services and respite care.
Residents of our community can enjoy a range of amenities designed to enhance their comfort and quality of life. Our dining room provides delicious meals prepared by our skilled culinary team, and our fully furnished accommodations offer a cozy and inviting atmosphere. Outdoor enthusiasts will appreciate our garden and outdoor space, perfect for enjoying fresh air and sunshine.
At Longmore Mc Assisted Living Facility, we understand the importance of keeping our residents' living spaces clean and tidy. That's why we provide housekeeping services to ensure that their surroundings are always well-maintained. Additionally, we offer move-in coordination services to make the transition to our facility as seamless as possible.
We prioritize the well-being of our residents by providing comprehensive care services tailored to their individual needs. Our compassionate staff is trained to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. For individuals with specific dietary requirements, we offer diabetes diets and can accommodate special dietary restrictions.
Transportation is made convenient for medical appointments through our transportation arrangements service. Residents can rest easy knowing that they have reliable transportation options available when needed.
Engaging in stimulating activities is an integral part of life at Longmore Mc Assisted Living Facility. We schedule daily activities that provide opportunities for socialization, entertainment, and personal enrichment.
Our community boasts an ideal location with numerous amenities nearby. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals are all within close proximity.
At Longmore Mc Assisted Living Facility, we strive to create a warm and welcoming environment where residents can receive personalized care while maintaining their independence and enjoying an active lifestyle.
Longmore Mc Assisted Living Facility is located at 704 South Longmore Street, Chandler, AZ 85224 in Maricopa County, Arizona
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Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
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Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
