Brookdale Chandler Regional

Pros

• The staff at Brookdale Chandler are pleasant, attentive, kind, and knowledgeable, providing excellent care to the residents.
• The facility is very clean and has a resort-like feel, offering a pleasant environment for its residents.
• Brookdale Chandler offers a great variety of activities that keep residents engaged and active.
• Many reviewers found the food to be very good, with positive feedback about meal quality and preparation.
• The facility provides options for customization in the rooms, allowing residents to feel more at home.
• The sales staff are enthusiastic and helpful, guiding families through the process and addressing their concerns effectively.
• Overall satisfaction is expressed with the amenities provided by Brookdale Chandler, including salons, gyms, chapels, and transport services.

Cons

• The new management at Brookdale Chandler has caused the facility to feel like it's going downhill, despite its potential with the right staff.
• There are concerns about rising prices and billing for services that residents did not need or receive.
• The food preparation time is reported as taking too long, and portions are considered too small by some residents.
• A negative experience was noted where a resident faced bullying from another tenant, leading to dissatisfaction with how the situation was handled by staff.
• One family experienced distress due to Brookdale Chandler's refusal to accommodate a resident after evaluating their health conditions, despite prior assurances of acceptance.
• Some apartments are described as being very small, limiting options for furniture and personal space.
• Residents have expressed disappointment over staffing changes that left essential roles, such as an activities director, unfilled for several weeks.

Review

Brookdale Chandler Regional has received a mix of reviews from families and residents, reflecting a range of experiences that highlight both strengths and challenges within the facility. On one hand, many individuals praise the cleanliness and resort-like atmosphere of Brookdale Chandler, noting that the environment is pleasant and well-maintained. Residents often appreciate the attentiveness and friendliness of the staff, which consistently appears as a positive aspect in multiple accounts. Some families emphasized that their loved ones have thrived due to the support they received from caregivers who are described as kind, considerate, and knowledgeable.

Despite this appreciation for the staff's dedication, there are notable concerns regarding management changes that have left some residents feeling neglected or dissatisfied. For instance, one reviewer mentioned that under new management, there were signs of decline in service quality. Families expressed disappointment when faced with rising costs without corresponding improvements in services or care levels. A particular mention was made of billing issues where charges were applied for services not rendered or required by residents—issues that contributed to a sense of frustration among those who had hoped for consistent care at a reasonable price.

Several reviewers highlighted specific incidents that detracted from their overall experience at Brookdale Chandler. One family recounted severe distress caused by the facility's unwillingness to accommodate their father-in-law despite passing medical evaluations and completing necessary paperwork. This family's ordeal illustrated concerns about discrimination against certain health conditions and communication breakdowns between management and incoming residents’ needs. Such negative experiences could overshadow the positives touted by others who felt more satisfied with their residency.

The dining experience seemed to be another mixed bag; while some senior residents reported enjoying good meals provided at Brookdale, others noted inconsistencies with meal preparation times and portion sizes. Concerns over staffing shortages were also raised when an activities director’s absence was felt strongly across campus, leaving some residents feeling less engaged than they might otherwise have been—an issue particularly concerning in an assisted living environment where social stimulation is crucial.

While many reviews touched on concerns surrounding space constraints—the rooms being notably small—a significant number appreciated how well they utilized limited areas to create comfortable living spaces. Customization options were particularly appealing; families found it reassuring to know they could personalize their loved ones' rooms to make them feel more familiar despite smaller sizes compared to other facilities they toured.

In terms of community engagement, several reviewers commended Brookdale Chandler’s programming aimed at keeping residents active through various activities such as bingo games, crafts, movie screenings, and exercise programs led by trained professionals. Many appreciated seeing engaged staff fostering lively atmospheres filled with participation opportunities—a vital aspect for those requiring assisted living solutions.

Overall, Brookdale Chandler Regional presents itself as a viable option for seniors seeking assisted living accommodations amid varied experiences shared by current residents and their families. Those drawn to its affordability often find value therein despite areas identified for improvement such as better patient consideration during assessments or ensuring consistency within service provision post-management transitions. The combination of professional staff demeanor alongside recreational activities indeed paints a picture of potential happiness for prospective inhabitants if aligned well with individual resident needs.

This area of Chandler, Arizona, offers a convenient and accessible location with a variety of healthcare options including cancer treatment centers, gastroenterology consultants, allergy specialists, ENT services, and pediatric care. Nearby hospitals include Chandler Regional Medical Center and Banner Health Ocotillo for any medical emergencies or ongoing healthcare needs. There are several pharmacies in the vicinity for easy access to medications. In terms of amenities and entertainment, there are cafes like Starbucks and Peixoto Coffee Roasters, as well as restaurants such as Chick-Fil-A and In-N-Out Burger. Places of worship like Cornerstone Christian Fellowship and Compass Christian Church are located nearby for spiritual support. For leisure activities, residents can enjoy parks like Desert Breeze Park and Bark Park or catch a movie at theaters like Chandler Fashion 20. Overall, this area provides a range of services and conveniences that may appeal to those considering senior living in Chandler.

Physicians

• Ironwood Cancer & Research Centers (0.1 miles)
• Southeast Valley Gastroenterology Consultants, PC (0.1 miles)
• Arizona Allergy Associates (0.2 miles)
• Valley ENT (0.4 miles)
• Sonora Quest Laboratories (0.4 miles)
• Infinity Internal Medicine (0.4 miles)
• Gateway Pediatrics (0.5 miles)

Hospitals

• Chandler Regional Medical Center (0.2 miles)
• Banner Health Ocotillo (1.1 miles)
• Phoenix ER & Medical Hospital (2.4 miles)

Cafes

• Starbucks (0.3 miles)
• Starbucks (1.6 miles)
• Peixoto Coffee Roasters (1.9 miles)
• Black Rock Coffee Bar (3.3 miles)
• Starbucks (3.6 miles)
• Starbucks (3.8 miles)
• Dutch Bros Coffee (5.3 miles)

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.8 miles)

Restaurants

• Jack In The Box (0.9 miles)
• Hungry Monk (0.9 miles)
• Wendy's (1 miles)
• Chick-Fil-A (1.3 miles)
• The Sicilian Butcher (1.4 miles)
• In-N-Out Burger (1.4 miles)
• Si Senor (1.5 miles)

Places of Worship

• Cornerstone Christian Fellowship (1.2 miles)
• Compass Christian Church (1.3 miles)
• Church of Jesus Christ of Latter Day Saints (2.9 miles)
• First United Methodist Church of Gilbert (5.2 miles)

Theaters

• Chandler Fashion 20 (1.6 miles)
• Majestic Neighborhood Cinema Grill (4.5 miles)
• Chandler Crossroads 12 (4.8 miles)

Parks

• Desert Breeze Park (3.1 miles)
• Bark Park (3.7 miles)

Transportation

• Chandler Municipal Airport (CHD) (3.7 miles)