Information last verified:
1725 West San Tan Street, Chandler, AZ 85224
For more information about senior living options: (844) 490-3973
The review contains no positive statements about the group home or Emily.
The group home is the worst. Emily is rude and neglectful. Emily barely spoke to them during the seven months they lived there. Emily is greedy and shouted at them when they had no money to pay after leaving the nursing home. The food Emily serves is disgusting and Spartan.Golden Touch Assisted Living Home At Andersen is best suited for families seeking a small, home-like setting in Chandler and who are ready to supervise daily care closely. The reviews hint at a privately run operation where personal oversight matters as much as direct care. For seniors who prefer routine and a human-scale environment over a large campus, this home can feel intimate and straightforward. However, the fit rests on consistently respectful staff interactions and steady management. Without solid evidence of reliable care, the appeal fades quickly. In short, the strongest matches are families willing to verify every day-to-day detail and to stay actively engaged in the resident’s experience before committing.
Two reviews pull in different directions, but the most alarming signal is the one-star account describing persistent disrespect and neglect. The posting portrays a caregiver named Emily as rude, disengaged, and financially coercive, raising serious concerns about attentiveness, dignity, and safety. The same account also labels the meals as disgusting and Spartan, implying inadequate nutrition. When staff conduct appears harsh or punitive, residents lose trust and safety, an essential foundation of any senior living choice. Even with a separate five-star rating, the absence of corroboration for positive experiences makes the negative feedback hard to overlook.
The potential positives hinge on the small size and intimate setting, which can allow more personalized check-ins if the team remains stable. A home that is truly small can offer closer relationships with caregivers and quicker response times, provided management keeps turnover low and staff supported. If the operator proves transparent about scheduling, billing, and resident rights, those elements could offset the downsides. Yet the available evidence is thin, and the one-star report casts a long shadow over daily reliability and warmth. Until a concrete track record emerges, the perceived benefits cannot decisively offset the core concerns.
For families prioritizing dependable warmth, predictable meals, and respectful communication, alternatives in Chandler deserve serious consideration. Larger, professionally managed campuses typically offer clearer policies, ongoing staff training, and more consistent dietary quality. If the private-home model is still appealing, insist on a structured plan: a trial period, explicit meal standards, and a code of conduct for staff, with easy escalation routes for concerns. Without these guardrails, risk remains high that the positive potential remains unrealized.
Due diligence should include an on-site evaluation focused on day-to-day interactions, meal quality, and care responsiveness. Observe how staff greet residents, how care is delivered before requests, and whether meals appear varied and appetizing. Request a sample menu, inquire about staff turnover, and review the contract for clarity on services and billing. Speak with current residents or families about consistency and respect. Verify state licensing and check for any enforcement actions. Have a contingency plan, including a near-term alternative facility, if care does not meet agreed standards.
Bottom line: the combination of questionable day-to-day care and uncertain nutrition creates real hesitation. The possibility of a more personal, attentive environment exists, but it requires verifiable evidence and active oversight. Families should approach with a plan: visit, audit, and demand clear commitments, while keeping solid alternatives in mind. If choosing this home, treat the arrangement as a provisional stay with explicit milestones and a process to exit if standards are not met. For those unwilling to gamble on unsettled care dynamics, a Chandler search for a proven, well-managed option remains the safer course.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Golden Touch Assisted Living Home At Andersen in Chandler, AZ is a warm and welcoming community that offers exceptional care and support for seniors in need of assistance. Our Board and Care Home provides a cozy and comfortable environment for residents to call home.
At Golden Touch Assisted Living Home, we understand the importance of maintaining independence while receiving the care one needs. Our dedicated staff is available 24/7 to provide personalized assistance with activities of daily living, including bathing, dressing, transfers, and medication management. We also coordinate with health care providers to ensure comprehensive care for our residents.
We prioritize the well-being of our residents by offering a diabetes diet and catering to special dietary restrictions. Our professional kitchen staff prepares delicious meals that meet the unique nutritional needs of each individual. Residents can enjoy their meals in our inviting dining room, fostering a sense of community and social interaction.
Engaging in daily activities is an essential part of our residents' lives at Golden Touch Assisted Living Home. We offer a variety of scheduled activities designed to stimulate both the mind and body. Whether it's participating in group exercise classes or enjoying arts and crafts sessions, there is something for everyone.
Our community also boasts several amenities to enhance the overall living experience. Residents can relax in our beautiful garden or take advantage of the outdoor space for leisurely walks. Wi-Fi/high-speed internet access is available throughout the facility, ensuring seamless communication with loved ones near and far.
Located in Chandler, AZ, Golden Touch Assisted Living Home benefits from its close proximity to numerous amenities within the community. With cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and transportation options nearby – our residents have easy access to all they need for an enriched lifestyle.
When you choose Golden Touch Assisted Living Home At Andersen in Chandler, AZ as your loved one's new home, you can rest assured that they will receive top-quality care in a nurturing environment. We are dedicated to providing a compassionate and supportive atmosphere that allows our residents to thrive.
Golden Touch Assisted Living Home At Andersen is located at 1725 West San Tan Street, Chandler, AZ 85224 in Maricopa County, Arizona
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