Eldercare At Santa Anna

921 North Santa Anna Place, Chandler, AZ 85224

For more information about senior living options: (844) 490-3973

4.8 from 20 reviews
5 stars
19
4 stars
0
3 stars
0
2 stars
0
1 stars
1

Assisted Living Board and Care Home Respite Care

Overall Review of Eldercare At Santa Anna

Pros

  • pro The reviews describe Always Best Care as providing skilled, professional, and genuinely caring in-home care.
  • pro Marcy is portrayed as warm, engaging, and consistently on hand to help families.
  • pro Families report that Marcy and the team go above and beyond, easing difficult decisions.
  • pro Clients feel reassured that their loved ones are in good hands thanks to Always Best Care.
  • pro The staff are praised for kindness, trustworthiness, and respect toward clients.
  • pro Always Best Care is recognized for flexible scheduling and reliable, on-time service.
  • pro Caregivers are described as compassionate, attentive, and capable, with personal connections forming with families.
  • pro The company is highly recommended by clients who have used its services for years.

Cons

  • pro They felt their welfare was put at risk by Kim D.
  • pro They went without a caregiver for over a week and went into diabetic shock.
  • pro They lost a dog during the ordeal and were still hospitalized.

Review

When a family faces the daunting task of arranging in-home care for a loved one, finding a company that combines availability, compassion, and practical guidance can feel nearly impossible. The experiences shared by multiple families point to Always Best Care Senior Services as a standout in this field. Across several stories, the common thread is not only the quality of care but the way that the team, led by Marcy, meets families where they are - offering patience, flexibility, and concrete options at times when every choice feels overwhelming.

A central moment in many of these accounts is the after-hours responsiveness and personal attention that Marcy provides. One caller recalls reaching out on a late Friday afternoon and receiving a return call that felt more like a friend taking action than a salesperson pushing services. Marcy introduced herself, asked what kind of caregiver was needed, and then described what her company could offer. Even though it was nearing the end of the day, she emphasized a 24/7 commitment and suggested a path forward that included exploring a group home option - an approach that felt both informative and reassuring. Her willingness to spend time explaining options and to propose a visit to recommended locations left a lasting impression and helped a mother receive care that matched both their needs and their budget.

That initial guidance often evolved into practical, hands-on assistance. In several instances, Marcy went beyond the call of duty by meeting families at potential facilities and taking them on tours of two different homes. She asked targeted questions at each location to help the family weigh what mattered most, and she leaned on her own network and experience to reassure them about the quality of care available at each site. Even when a family ultimately chose or needed an alternative arrangement, the effort to introduce them to trustworthy options and to provide reliable, first-hand information brought them clarity and peace of mind. One reviewer emphasized that Marcy didn't know the family, yet she demonstrated a level of dedication that felt truly personal and genuinely helpful.

The impact of this approach is best captured in the long-term stories of satisfaction and trust. A family who has been with ABS for nearly a year highlights not only punctuality and flexibility in scheduling but also the confidence to rely on the team to handle transportation to doctor appointments and errands. The care team, including Marcy, demonstrates a pattern of personal involvement - visiting new caregivers in person to ensure a good fit for their loved one and staying connected with families throughout the care journey. Such ongoing engagement helps families feel that their loved one's well-being is the top priority, not just a service timeline or a billing statement.

Beyond the day-to-day reliability, the reviews speak to a broader commitment to comprehensive care. Several families describe experiences spanning years, with caregivers who are professional, caring, and consistently attentive to daily living needs and safety. The staff are praised for their ability to handle complex situations, coordinate memory care referrals, and maintain a reassuring presence during difficult transitions. In one particularly moving set of testimonials, families recount the comfort of having a steady caregiver who becomes a part of the family - driving, assisting with activities of daily living, and providing companionship and stability as health needs evolved. The owners and office staff are described as delightful to work with, reinforcing a sense of partnership during challenging times.

Respite care is highlighted as a critical service that helped families preserve their own well-being while ensuring their loved one received attentive care. One account notes how, even after trying multiple providers, ABS offered a compassionate, patient approach through a period of high stress and fatigue. The ability to adapt to changing needs - whether through providing 24/7 coverage, arranging shift changes, or recruiting additional caregivers - appears to be a hallmark of the organization. Reviews emphasize not only the quality of individual caregivers but also the caliber of leadership and the supportive culture that encourages caregivers to treat their roles with reverence and seriousness.

Of course, no set of experiences would be complete without acknowledging the challenges that can arise. One reviewer describes a serious lapse where a caregiver failed to provide adequate care, leading to a dangerous health situation. This is a sober reminder that even in an organization with many strong endorsements, outcomes can vary and human error can occur. The lasting takeaway from these narratives is not to gloss over such incidents, but to recognize that the company's strength lies in its ongoing relationships with families, its willingness to connect them with trusted options, and its effort to maintain open lines of communication and care coordination during crises.

Taken together, these stories paint a portrait of Always Best Care Senior Services as more than a caregiver placement agency. They depict a network of relationships built on trust, accessibility, and a deep sense of responsibility. Families repeatedly point to Marcy's warmth, knowledge, and hands-on involvement as the linchpin of a service model that prioritizes the well-being and dignity of seniors. The consistent message is one of gratitude and relief: a recognition that, in a time when options felt scarce and decisions felt overwhelming, the right guidance and reliable care were within reach. The result is not only safer and more comfortable at home care for loved ones but also a renewed sense of hope for families navigating the complexities of aging, independence, and compassionate support.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Phoenix Sky Harbor International (11 miles away) Phoenix Sky Harbor International (11 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Eldercare At Santa Anna is an assisted living community located in Chandler, AZ. Our facility offers board and care home services as well as respite care for individuals who require temporary assistance or relief.

Residents at Eldercare At Santa Anna enjoy a variety of amenities that enhance their comfort and convenience. Our dining room provides nutritious meals to meet special dietary restrictions, ensuring each resident's specific needs are met. Each room is fully furnished for the residents' convenience and enjoyment. Our outdoor space and garden area offer a peaceful and serene environment for relaxation and enjoyment.

Housekeeping services ensure that our residents' living spaces are clean and well-maintained. We also provide move-in coordination services to assist residents with a smooth transition into our facility. Telephone and Wi-Fi/high-speed internet access are available to keep residents connected with loved ones.

Our dedicated staff is committed to providing personalized care services tailored to each resident's individual needs. This includes assistance with activities of daily living, such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure residents receive the necessary medical attention and medication management.

Transportation arrangements are made for medical appointments, ensuring that residents can attend scheduled visits without any inconvenience. Additionally, a variety of nearby amenities make it convenient for residents to access essential services and enjoy recreational activities. With six cafes, 18 pharmacies, 16 physicians, 27 restaurants, one transportation service nearby, six places of worship, two theaters, and three hospitals within close proximity.

At Eldercare At Santa Anna, we prioritize the physical well-being and social engagement of our residents. Scheduled daily activities are offered to encourage participation in enriching experiences that promote mental stimulation and companionship.

Overall, Eldercare At Santa Anna provides a warm and inviting assisted living community where residents can receive personalized care while enjoying a comfortable lifestyle surrounded by nearby amenities.

Nearby Places of Interest

Restaurants

  • Jack In The Box (0.9 miles)
  • Hungry Monk (0.9 miles)
  • Si Senor (1.1 miles)
  • Chick-Fil-A (1.1 miles)
  • In-N-Out Burger (1.2 miles)
  • Wendy's (1.3 miles)
  • Wendy's (1.7 miles)

Pharmacies

  • Walgreens (0.9 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.9 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.1 miles)

Physicians

  • Arizona State Urological Institute (1.1 miles)
  • East Valley Family Physicians (1.2 miles)
  • Gateway Pediatrics (1.3 miles)
  • Chandler Eyecare (1.3 miles)
  • Valley ENT (1.5 miles)
  • Sonora Quest Laboratories (1.5 miles)
  • Ironwood Cancer & Research Centers (1.7 miles)

Cafes

  • Starbucks (1.5 miles)
  • Peixoto Coffee Roasters (2.3 miles)
  • Starbucks (2.9 miles)
  • Starbucks (3.1 miles)
  • Starbucks (3.1 miles)
  • Black Rock Coffee Bar (4.9 miles)
  • Black Rock Coffee Bar (5.1 miles)

Hospitals

  • Chandler Regional Medical Center (1.5 miles)
  • Banner Health Ocotillo (2.6 miles)
  • Phoenix ER & Medical Hospital (4 miles)

Theaters

  • Chandler Fashion 20 (1.9 miles)
  • Alamo Drafthouse Tempe (4.9 miles)

Parks

  • Desert Breeze Park (2.6 miles)
  • Bark Park (5.4 miles)
  • Daumler Park (5.6 miles)

Places of Worship

  • Cornerstone Christian Fellowship (2.7 miles)
  • Compass Christian Church (2.9 miles)
  • Church of Jesus Christ of Latter Day Saints (3.9 miles)
  • First United Methodist Church of Gilbert (4.5 miles)
  • Temple Emanuel (4.6 miles)
  • Kingdom Hall (5 miles)

Transportation

  • Chandler Municipal Airport (CHD) (4.9 miles)

Frequently Asked Questions

Where is Eldercare At Santa Anna?

Nearby Communities

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