643 East La Costa Drive, Chandler, AZ 85249
For more information about senior living options: (844) 490-3973
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A person's experience with this facility left a lasting impression of disappointment and anger. They gave the place a 1 out of 5, insisting that while the staff did cook their own meals, the overall attitude was ruined by rudeness and a troubling focus on money. The writer feels that kindness and proper care were sacrificed for financial concerns, painting a picture of a place more interested in profits than in the well?being of its residents. This combination of service gaps and perceived greed created a sense of betrayal that colored every later interaction.
One of the major grievances centers on the grandmother's situation and the restrictions placed on visitors. According to the reviewer, the grama could not have visitors, which in their view already signaled a cold, impersonal approach to care. They allege that the staff's actions extended beyond policy into harm, stating that the employees ended up giving her a virus and that she subsequently died. This sequence of events is described with strong emotion, suggesting that the writer believes the facility's handling of the situation played a role in the tragedy, or at least contributed to an atmosphere in which the grandmother did not receive compassionate, attentive care.
The review emphasizes a sense of abandonment and lack of accountability. The writer notes that the staff never apologized for what happened, which added to the bitterness of the experience. After the death, the only "requests" coming from the facility seemed to be practical rather than empathetic - namely, that the family come and collect her belongings because the room was needed. In their view, the place appeared to prioritize freeing up space over honoring the family's loss or honoring the memory of their loved one, a detail that amplified the grievance.
Another critical point revolves around the handling of the grandmother's possessions and the final paycheck. The reviewer claims the facility wanted to keep the last check because her things were still in the room for another week. This detail underscores a perception that financial considerations trumped respect or proper closure for the family. It adds a material, almost transactional layer to the heartbreak, implying the facility valued inventory and space management over sensitivity to a grieving family.
The logistics of retrieving belongings also contributed to the negative impression. The writer explains that they couldn't collect the stuff themselves for fear of getting sick, given the reported infection. The combination of danger, bureaucratic obstacles, and the perception that the facility was more concerned with occupying space than with facilitating a compassionate exit left the family feeling shut out and unsupported during an already painful time. This sense of being boxed out - by both health concerns and administrative hurdles - further eroded any goodwill toward the place.
Taken together, the review paints a portrait of a care facility that failed to meet basic expectations of decency, empathy, and clear communication. The author's experience left them convinced that this is not a place they would recommend to others. The emotional weight of losing a loved one, combined with perceived mistreatment by staff and a lack of sincere apologies, culminates in a strong conclusion: this is not a place they would ever endorse. The overall sentiment is one of caution - an explicit counsel to others to look elsewhere for elder care or post?care services, to avoid the same distress and disappointments described.
Amore Courtyard Assisted Living Home in Chandler, AZ is a warm and inviting community that provides board and care for seniors needing assistance with their daily activities. Our fully furnished facility offers a comfortable and homely environment where residents can enjoy their retirement years surrounded by caring staff members.
At Amore Courtyard, we prioritize the well-being of our residents and provide amenities to ensure their comfort and convenience. Our dining room serves delicious meals that cater to special dietary restrictions, ensuring that each resident's nutritional needs are met. Housekeeping services are provided to maintain a clean and tidy living space for all residents. We also offer move-in coordination assistance to make the transition into our community as seamless as possible.
Our community features a beautiful garden and outdoor space, allowing residents to enjoy nature and fresh air. We understand the importance of staying connected, which is why we provide telephone services as well as Wi-Fi/high-speed internet access.
The dedicated staff at Amore Courtyard is committed to providing personalized care services tailored to each individual's needs. We offer assistance with activities of daily living such as bathing, dressing, and transfers. Our team works closely with healthcare providers to ensure coordinated care for our residents. Medication management is also provided to ensure that medications are taken on time and accurately.
To promote an engaging lifestyle, we organize scheduled daily activities for our residents to participate in. There are also various amenities in close proximity to our community, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, transportation options, and hospitals.
At Amore Courtyard Assisted Living Home in Chandler, AZ, we strive to create a supportive environment that promotes independence while providing necessary care. Our goal is for each resident to experience a fulfilling and enjoyable retirement life surrounded by compassionate staff members who are dedicated to their well-being.
Amore Courtyard Assisted Living Home is located at 643 East La Costa Drive, Chandler, AZ 85249 in Maricopa County, Arizona
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