The Legacy Rehab & Care Center in Tucson, AZ

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The Legacy Rehab & Care Center in Tucson, AZ

2812 Silver Creek Road, Tucson, AZ 86442

For more information about senior living options: (844) 490-3973

3.2 from 71 reviews
5 stars
31
4 stars
8
3 stars
3
2 stars
4
1 stars
25

Assisted Living Skilled Nursing Facility

Overall Review of The Legacy Rehab & Care Center

Pros

  • pro The treatment he received was excellent.
  • pro Every person he came in contact with was professional, attentive and kind.
  • pro The nurses were great, and the PT team was outstanding.
  • pro The facility is clean and well-maintained, and the food was very good.
  • pro Upper management is accessible and responsive.
  • pro The staff handled concerns promptly and kept families informed.
  • pro Destiny, the social worker, and the rest of the team made them feel like family and a top priority.
  • pro The care provided was compassionate, patient, and thorough.
  • pro Legacy Rehab & Care Center is staffed with professionals who truly care about their patients.
  • pro The team built strength quickly and helped patients return home.

Cons

  • pro The facility is severely understaffed, leaving nurses overwhelmed and delaying patient care.
  • pro Care is described as negligent and abusive, with patients not receiving timely medications or proper monitoring.
  • pro Residents are left in dirty clothes and unsanitary conditions, with the facility reeking of urine and feces.
  • pro Call lights are frequently ignored, leaving patients waiting hours for assistance.
  • pro A patient was left in bed for weeks with a dislocated hip, crying in pain, before action was taken.
  • pro A family reports a patient was discharged or moved without wheels, home health, or adequate follow-up.
  • pro Transport and transfers are unsafe, including a wheelchair without a seatbelt and improper handling.
  • pro Management is accused of indifference to concerns and of poor communication about changes in medications or rooms.
  • pro Food quality is described as awful or inedible, with some patients losing weight.
  • pro Several reviews label the facility as the worst care center ever and urge others to avoid sending loved ones.
  • pro Rooms are described as too hot and lacking proper equipment, contributing to unsafe conditions.
  • pro The facility is portrayed as dirty and poorly cared for, with housekeeping failing to maintain basic cleanliness.

Review

The Legacy Rehab & Care Center is best suited for families seeking short-term, post-hospital rehabilitation where a patient-focused therapy team can drive noticeable functional gains. The reviews consistently highlight strong physical and occupational therapy, with patients often moving from reliant to independent more quickly than expected. Cleanliness and a professional, approachable staff are also frequently noted positives, and several accounts praise upper-management accessibility and timely problem?solving when concerns arise. This location tends to work best as a rehab-focused step-down, where the emphasis is on rebuilding strength and mobility with daily therapy, rather than as a long-term residence requiring around-the-clock medical oversight.

Those considering alternatives should note three realities that recur in the feedback. First, staffing levels - especially at night - are frequently described as inadequate, leading to delays in call lights, meal service, and general responsiveness. Second, medical and care-management concerns surface repeatedly, including medication administration errors, delays, and gaps in communication about changes in plans, as well as troubling experiences around safety and discharge decisions. Third, some families report distressing incidents that range from wounds and skin issues to more serious safety lapses during transport or transfers. For anyone whose loved one needs constant monitoring, complex medical management, or a consistently predictable care routine, exploring other facilities with stronger staffing guarantees and more transparent care processes is prudent.

The main pros - high-caliber therapy teams, caring nursing and support staff, and a clean, orderly environment - do not fully offset the most serious cons. In rehab-focused stays, the therapists and nurses can deliver meaningful gains and keep residents engaged, and several reviewers express genuine gratitude for the personal attention and for staff who go the extra mile. Yet a pattern emerges: when staffing is thin, the benefits of excellent therapy can be undermined by slow responses, missed meds, and limited day-to-day oversight. Families repeatedly caution that positive experiences hinge on reliable staffing, clear communication, and proactive care planning; without those, the advantages of strong rehab services quickly fade amid concerns about safety and quality of life.

There are several standout, situation-specific takeaways to inform a decision. For families prioritizing tangible mobility improvement, the facility's therapy prowess is a legitimate asset, and positive interactions with social workers and nurses can make the stay personally meaningful. However, for long-term expectations - consistent daily medical oversight, predictable meal and medication processes, and rigorous incident follow-through - the reviews suggest substantial risk. Notable warnings include reports of lasting wounds or injuries, inconsistent updates on medications or treatment plans, and experiences where residents felt left waiting or inadequately cared for. Prospective families should contrast these mixed results against what is most important: reliability, safety, and a clear, proactive discharge plan.

To move forward confidently, conduct a disciplined, hands-on evaluation. Schedule multiple visits at different times, speak directly with current residents and families, and request current staffing metrics, including night-shift coverage and nurse-to-resident ratios. Ask to review the most recent state survey results, speak with the therapy team about typical progress timelines, and probe the discharge pathway - how and when residents are prepared to go home, and what home health support will be arranged. Insist on a transparent outline for medication administration, daily rounds, and how weighty concerns are escalated to administrators. If these elements align with your expectations, Legacy can be a strong fit for rehab needs; if not, there are nearby options that offer more robust or steadier medical oversight.

Ultimately, The Legacy Rehab & Care Center presents a contested picture: a facility capable of delivering impressive rehabilitation outcomes and compassionate, attentive staff, tempered by pervasive concerns about staffing stability, safety incidents, and communication gaps. For families whose priority is rapid functional recovery in a clean, welcoming setting and who can maintain regular, close oversight, this community can be a solid choice. For anyone seeking consistent, around-the-clock medical management, transparent care planning, and unwavering reassurance about safety and responsiveness, it is wise to cast a wider net. In the end, the decision should hinge on whether the rehab-focused gains align with the level of daily oversight and communication a loved one will require.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Legacy Rehab & Care Center in Tucson, AZ is a top-notch skilled nursing facility that provides exceptional care for seniors. Our community offers a range of amenities to ensure our residents' comfort and enjoyment. With a beauty salon, cable or satellite TV, and housekeeping services, our residents can maintain their personal grooming and enjoy their favorite television programs. We also provide community-operated transportation for convenient outings, as well as a computer center and Wi-Fi/high-speed internet access for staying connected with loved ones.

We understand the importance of dining options, which is why we offer restaurant-style dining in our spacious dining room. Our kitchenette allows residents to prepare light meals or snacks whenever they please. For relaxation and recreation, our fitness room and gaming room are available for physical exercise or friendly competitions. Moreover, our garden and outdoor space provide a serene environment to unwind or engage in outdoor activities.

At The Legacy Rehab & Care Center, our dedicated staff ensures that residents receive the assistance they need. With 24-hour supervision, assistance with daily living activities such as bathing and dressing, and transfers if necessary, we prioritize our residents' well-being. Our experienced team also assists with medication management and provides diabetes diets as required.

Transportation arrangements are made for medical appointments or other excursions. We pride ourselves on being conveniently located near essential amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals, making it easy for our residents to access the services they need.

To foster a vibrant social atmosphere within our community, we offer concierge services to assist with planning exciting day trips and resident-run activities. We also organize scheduled daily activities to keep residents engaged and fulfilled.

The Legacy Rehab & Care Center is committed to providing exceptional care combined with an enriching lifestyle for seniors in Tucson. With an array of amenities and care services tailored to individual needs, we strive to make every resident's experience comfortable and enjoyable.

Nearby Places of Interest

Physicians

  • Silvercreek Medical Associates (0.1 miles)
  • Clearwater Medical (0.1 miles)
  • Dermatology & Skin Cancer of Bullhead City (0.1 miles)
  • Arizona Gi Clinic (0.1 miles)
  • Tri State Radiation Oncology (0.1 miles)
  • Khatib Family Practice Plc (0.1 miles)
  • Tri State Surgical Associates (0.2 miles)

Hospitals

  • Mohave Ear, Nose and Throat (0.1 miles)
  • Western Arizona Regional Medical Center (0.2 miles)
  • Ear and Sinus Center of the Southwest (1.1 miles)
  • Western Arizona Wound Care (1.9 miles)
  • Warmc Surgery Center (3 miles)

Places of Worship

  • General Conference Of Seventh-Day Adventists (1.5 miles)
  • St Margaret Mary's Catholic Church (2.4 miles)
  • Bullhead Islamic Center (3 miles)

Cafes

  • Starbucks (1.9 miles)
  • Coyote Cafe (2.5 miles)
  • Dutch Bros Coffee (2.6 miles)
  • The Hop Cafe Express (3.9 miles)

Restaurants

  • Black Bear Diner Bullhead City (2.1 miles)
  • Denny's (2.1 miles)
  • Bonito Guadalajara (2.2 miles)
  • Del Taco (2.4 miles)
  • Meoni's Italian Kitchen (2.5 miles)
  • Laughlin Ranch Grill,Golf&Spa (2.5 miles)
  • Casa Serrano (2.5 miles)

Pharmacies

  • Safeway Pharmacy (2.2 miles)
  • Paul Le (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)

Parks

  • Poki The World’s Largest Desert Tortoise Statuary (2.3 miles)
  • Bullhead Community Park (2.4 miles)
  • McDonalds Playland (2.6 miles)
  • Ken Fovargue Park (3 miles)

Transportation

  • Desert Cab Laughlin (2.8 miles)
  • Enterprise Rent-A-Car (3.3 miles)
  • Regal Cab (3.5 miles)
  • Budget Car Rental (3.9 miles)
  • Laughlin/Bullhead International Airport (IFP) (3.9 miles)

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