2505 South 116Th Avenue, Avondale, AZ 85323
For more information about senior living options: (844) 490-3973
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Jennifer and her staff are excellent and genuinely care for residents. The home is clean, warm, and inviting, with staff always available to answer questions. The staff are friendly, respectful, and the facility is immaculately clean. Residents are served home-cooked meals. The new owner takes a personal interest in all residents, with friendly, knowledgeable, and caring staff. The residence is very clean and offers lots of activities that make everyone feel at home. Families feel at ease knowing their loved ones are safe and well cared for. The nurses and doctors are knowledgeable and caring. The facility is highly recommended for many reasons.
The reviewer alleges an employee abused a patient at Sunray Assisted Living Home. They claim the facility left the abusive employee with residents for two nights without supervision. They report that a bell to call for help was taken away from the resident, and medications were found in the resident's bed. They state there was never more than one staff member on duty during visits. They recount a staff member refusing to give prescribed medication and accusing the family of killing the father. They allege the owner demanded additional money for the next month's rent. They indicate Sage Hospice nurses observed rude or combative behavior from the home's staff. They claim the home tried to keep all medications when the father was moved out. They report that a friend staying there experienced abuse by staff and improper medication administration.Across a broad set of personal accounts, two very different pictures emerge about senior living options. On one hand, Prestige Assisted Living is repeatedly described as a warm, clean, and welcoming place where residents are cared for with genuine attention, and families find real peace of mind. On the other hand, Sunray Assisted Living Home is present in harsher terms, with accounts of serious concerns about safety, treatment, and medication management. The range of experiences highlights how one facility can be a bright, home-like environment for some families while another can become the source of severe distress for others.
Many reviews of Prestige Assisted Living center on a single, unwavering impression: a home that feels inviting and well cared-for. Families emphasize Jennifer as a standout member of the team, with notes that her home is clean, warm, and welcoming, and that she is always reachable for questions or concerns about a loved one. The consensus portrays a staff culture of love and genuine concern for people, with friendliness and respect that extend beyond expectations. The facility is repeatedly described as immaculately clean, and the meals are noted to be home-cooked, underscoring a sense of comfort and normalcy for residents. This combination - structured, attentive care, a clean and home-like atmosphere, and readily available communication - leads family members to feel at ease about their loved ones' welfare.
There is a strong thread in the Prestige reviews about leadership and ongoing improvement. Several comments reference a change in ownership as of January 1, 2019, describing a noticeable uplift in how residents are treated. The new owner is portrayed as someone who takes a personal interest in every resident, with staff described as friendly, knowledgeable, and caring. The residence is said to be very clean, and there is an emphasis on the breadth and variety of activities that help everyone feel at home. Reviewers repeatedly express genuine admiration for the way the community engages residents with meaningful options - crafts, social events, and other activities that foster a sense of community and belonging. The overall atmosphere is presented as one where residents are not only cared for but feel seen and valued.
Several reviews put a personal, family-centered lens on the Prestige experience. One reader recounts wanting Nana to move closer after a relative's passing and finding Prestige to be a standout because it felt more structured and well organized than other options. The staff's willingness to answer questions and the impression that residents were genuinely happy reinforce the sense that this is a place where loved ones can feel confident they are safe and well cared for. Other testimonials emphasize the comfort of daily visits, the ability to stay connected with family, and the sense that the staff's dedication extends beyond basic supervision to a more heartfelt, compassionate approach to daily life. The consistent message across these accounts is one of trust: families feel that their loved ones are in a place where they can thrive emotionally and physically.
From a perspective grounded in medical and caregiving experience, the Prestige reviews also speak to a high level of professional competence. One commenter, approaching this as someone with a medical background, notes that nurses, doctors, and the broader staff show knowledge, caring, and a proactive approach to residents' needs. The sentiment is that Prestige meets and exceeds expectations for a facility when families are weighing "everything bad" versus what might actually be possible in a senior living setting. The combination of clinical attentiveness, friendly day-to-day interactions, and a generally calm, well-organized environment contributes to the impression that Prestige offers a strong option for those seeking reliable care for an elderly family member.
Other remarks reinforce the sense that Prestige is a place where people actually enjoy living. A reviewer describes the atmosphere as friendly and knowledgeable, with a variety of activities for seniors and a property that is clean and well-kept. The presence of doctors and nurses who are described as nice adds to the overall impression of accessible, professional care. Still another visitor recalls vivid, positive moments from a day at the community - people participating in crafts and other group activities, with a sense of community and involvement that seems to brighten the experience of aging for residents. For these families, Prestige is a place that feels like a supportive home rather than a sterile facility.
In contrast to the overwhelmingly positive impressions of Prestige, Sunray Assisted Living Home is described in terms that give families pause and concern. Several reviewers speak with pride about a sense of home and a caring staff, especially noting that the woman who runs the house is caring and compassionate, and that the staff provide three meals a day and seem genuinely engaged in residents' well-being. One account emphasizes that the facility feels more like a real home, and that the staff and the environment contribute to a sense of safety and daily life that families appreciate. These positive notes reflect the hope many families hold when seeking a nurturing place for a parent or relative who needs daily support.
Yet alongside these favorable reflections, a single, lengthy, and highly critical account casts Sunray in a very different light. An individual describes moving a father into Sunray in November 2017 and witnessing a cascade of troubling events. The reviewer details an instance in which an employee allegedly abused a resident, with police eventually involved and the employee removed after a period of unsupervised work. They recount repeated issues around a patient's bell being taken away, medications being mishandled or withheld, and only one staff member on duty on several days. The narrative continues with the discovery of all medications in the resident's bed during a visit, disputes over pain and anxiety medications, and a tense interaction with staff members regarding prescription administration. The reviewer also describes financial pressure from the house owner, Eleanora, including demands for more money for the next month's rent. The account culminates in concerns raised with Sage Hospice, a move to another facility, and a claim that the house would only administer medications if additional compensation was provided. The family states that they filed a report with state health authorities and emphasizes that what they experienced extends beyond what could be safely documented in a single review. The reviewer also notes that another friend who stayed at Sunray later disclosed experiences of abuse and inadequate medication management, suggesting that the issues were not isolated to a single resident or family's experience.
Taken together, the reviews paint a landscape of two distinct senior living experiences. Prestige Assisted Living is consistently celebrated for its warmth, cleanliness, attentive staff, and the peace of mind it affords families. The community is portrayed as thriving under new ownership, with a culture of engagement, transparency, and genuine care that makes families feel secure about their loved ones' daily lives. In this narrative, residents are described as happy, involved in meaningful activities, and well-supported by professionals who treat them with respect and kindness.
Sunray Assisted Living Home, by contrast, is remembered with a mixture of affection and alarm. Some families praise the home-like atmosphere and the apparent dedication of staff and leadership, while others insist that serious safety and care issues mar the experience. The most damning account offers a detailed chronology of alleged neglect, medication mismanagement, and coercive behavior toward residents, culminating in formal reports to health authorities and moves to other facilities. The contrasts among experiences at Sunray underscore a crucial takeaway for families: when evaluating a living arrangement for an elder, it is essential to verify not only the visible warmth and hospitality but also the rigor of staffing, medication administration practices, oversight, and the facility's responsiveness to concerns. The spectrum represented here - ranging from high praise and trust to grave concerns and formal complaints - serves as a reminder that the realities of senior care can vary dramatically from one room to the next, and that diligent, informed, and ongoing evaluation is key to safeguarding a loved one's well-being.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Phoenix Sky Harbor International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sunray Assisted Living Home in Avondale, AZ provides a caring and comfortable environment for seniors in need of board and care or respite care services. Our fully furnished facility offers a range of amenities to enhance our residents' quality of life. With a spacious dining room, delicious meals are served daily, accommodating special dietary restrictions. The beautiful garden and outdoor space provide opportunities for relaxation and enjoying the fresh air.
Housekeeping services are provided to ensure a clean and tidy living environment for our residents. We also offer move-in coordination assistance to make the transition as smooth as possible. Residents can stay connected with loved ones through telephone and Wi-Fi/high-speed internet access.
Our dedicated staff is trained to provide comprehensive care services, including assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate medical needs effectively. For individuals with diabetes, we offer specialized diet plans. Meal preparation and medication management are provided to ensure the well-being of our residents.
Transportation arrangements for medical appointments are available, allowing our residents to receive necessary healthcare without worry. In addition, we offer transportation to nearby cafes and restaurants for social outings. There are also parks, pharmacies, places of worship, physicians, and hospitals conveniently located near our community.
To enhance the social lives of our residents, we provide scheduled daily activities that promote engagement and interaction among peers. Whether it's participating in group exercises or joining in on arts and crafts sessions, there is always something exciting happening at Sunray Assisted Living Home.
At Sunray Assisted Living Home in Avondale, AZ, we strive to create a supportive and warm environment where seniors can feel at home while receiving the care they need.
Sunray Assisted Living Home is located at 2505 South 116Th Avenue, Avondale, AZ 85323 in Maricopa County, Arizona
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