3913 Lynn Drive, Apt A & B, Anchorage, AK 99508
For more information about senior living options: (844) 490-3973
The collection of voices about McKinley Care presents a tumultuous picture, with several reviewers describing deeply troubling experiences alongside a few cautions and acknowledgments of what some consider improvements. On the one hand, there are lines of appreciation for the effort and dedication of some staff, including repeated thanks to the care team for "hard work, dedication, compassion, and commitment in providing exceptional patient-centered care." There is also a sense in some entries that the facility is undergoing renovation, updating equipment, and maintaining 24/7 operations, which suggests progress in the eyes of at least a portion of the community.
Yet the majority of the statements convey serious concerns about safety, basic living conditions, and the quality of care. A number of reviewers report a lack of essential amenities and routines, describing situations that would be alarming in any living environment. Specific complaints include no warm meals and no remote control for the television, a door that does not lock which destroys privacy, and no refrigerator or stove, leaving residents unable to prepare or keep food properly. One account details a resident recovering from a broken femur who is unable to use a wheelchair, has been there for five days without the ability to shower, and lacks a call button, forcing her to yell for help when she hears voices in the hall. The phrasing invites readers to consider the severity of a care setting that deprives residents of basic dignity and safety.
Medications and medical oversight appear to be recurring flashpoints. Reports claim staff are not giving residents the medications they need, with some accounts linking medication lapses to residents needing emergency care. In a number of passages, the facility is criticized for neglect and safety breaches, with accusations that staff do not prioritize or even understand patient safety. The tone grows harsher as reviewers identify specific individuals by name and assign blame for systemic failures, including assertions that Shaw, the owner, and Kate or Katie, the manager, do not care for residents' safety and well-being. One speaker disparages Katie's motivations and describes her as lazy, while others urge against allowing anyone they know to reside there, insisting that Shaw and Katie will not take proper care of residents.
The intensity of dissatisfaction is palpable in several testimonials. Critics describe unprofessional, inappropriate, and neglectful behavior by staff, labeling the place as needing to be shut down "ASAP." There are explicit claims that the environment is criminal in how patients are treated. One account speaks of a boyfriend who was housed there and experienced a cascade of neglect - no bathing for a week, no timely assistance with meals, and leaving him in soiled incontinence products for hours - before infection and movement issues culminated in him seeking care elsewhere. Police were involved in at least one incident narrated by a reviewer, who also portrays themselves or others as fearful of retaliation if they report concerns, highlighting a broader sense of fear and mistrust around the facility's willingness to address problems.
In the midst of these stark accusations, one paragraph acknowledges a more mixed reality: some caregivers are described as loving and caring, while many are characterized as mean, abusive, and disgusting toward residents. This juxtaposition mirrors a broader pattern of conflicting impressions within the facility, where improvements like renovations and ongoing operations exist alongside persistent reports of poor treatment and neglect. A separate note emphasizes that, despite the negative experiences shared by many, there are still those who believe staff can be good in certain moments, underscoring that care quality may vary widely from staff member to staff member and from shift to shift.
Overall, the sentiment leans toward a warning to prospective families and a call for scrutiny and accountability. The strongest language centers on the need to shut down or seriously reevaluate operations, with several reviewers labeling the treatment of residents as not only unacceptable but criminal and deserving of legal action. The dissonance between the stated goal of patient-centered care and the described reality of neglect and inadequate living conditions creates a jarring contrast that makes the facility seem at odds with the standards many expect from a responsible care home. In this context, the collective voice urges prospective clients to proceed with extreme caution and to seek out independent verification and oversight before making any decisions about placement.
McKenzie Assisted Living Home I is a welcoming and fully furnished assisted living community located in Anchorage, AK. Our residents enjoy a comfortable and homelike environment with a range of amenities to support their daily needs.
Our spacious dining room provides nutritious meals prepared by our dedicated staff, catering to special dietary restrictions. We understand the importance of maintaining a healthy lifestyle, and our team is experienced in diabetes diet management.
For added convenience, housekeeping services are provided to ensure our residents have a clean and organized living space. Move-in coordination is also available to assist with the transition into our community.
Outdoor spaces allow residents to enjoy some fresh air and pleasant surroundings. In addition, Wi-Fi/high-speed internet and telephone services are available for staying connected with loved ones.
At McKenzie Assisted Living Home I, we offer comprehensive care services tailored to meet individual needs. Our team provides assistance with activities of daily living, bathing, dressing, and transfers. We work closely with health care providers to coordinate medical care and medication management.
To enhance socialization and engagement, we organize scheduled daily activities for our residents to participate in. These activities aim to promote physical wellness as well as mental stimulation.
Our community is conveniently located near various amenities such as cafes, pharmacies, restaurants, physicians' offices, hospitals, places of worship, and transportation options including medical transportation and transport for doctors' appointments.
We prioritize the comfort and wellbeing of our residents at McKenzie Assisted Living Home I by offering a range of amenities and care services in a secure and nurturing environment.
McKenzie Assisted Living Home I is located at 3913 Lynn Drive, Apt A & B, Anchorage, AK 99508 in Anchorage Municipality, Alaska
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