4732 Denali Street, Unit 2, Anchorage, AK 99503
For more information about senior living options: (844) 490-3973
Maple Springs is a great place to be. The facility is a beautiful new building with a warm, welcoming environment. The staff genuinely cares for the happiness and well-being of the residents. There are fun, engaging activities every day for residents, and the food is amazing. The atmosphere is great and the people are amazing. The activity staff are very friendly and excel at what they do. The meals are amazing and residents are treated with care and as if they were family.
They described the facility as horrible with zero safety protocol. They said the front desk was often unmanned, letting anyone in without checks. They observed their mother being neglected and terribly unhappy on multiple visits. They witnessed a caregiver handling their mother very roughly. They believe their mother died after contracting an infection there. They found their mother lying in filth during visits. They recounted a nurse who giggled while suggesting hospital transfer, which they found alarming. They labeled the place a third-rate care facility wearing a first-rate mask. They reported medical errors and poor communication. They would not recommend this place to others.The collection of impressions about this care setting unfolds in stark contrast, beginning with a note about getting there and then slipping into a spectrum of experiences that range from alarming to uplifting. One reviewer even describes trying to navigate the place with maps, only to find that the route described doesn't quite line up with reality. They explain that the third exit from a traffic circle allegedly leads to a dog park behind the building, with no road access from there, and that you must instead take the second exit to reach the front of the building and the parking lot. The odd travel anecdote stands in for a broader sense of confusion and disorientation that seems to color some people's first impressions of the facility before they even step inside.
As soon as people begin to form opinions about the care provided, the tone frequently shifts toward serious alarm. A recurrent complaint across reviews is the absence of safety protocols and inconsistent coverage at the front desk. Several commentators describe a lack of oversight about who comes and goes, raising concerns about safety and accountability. They recount scenes where the first line of defense - the front desk - appears understaffed or inattentive, making it feel possible for anyone to walk in without authorization. This overarching sense of lax safety sets a troubling backdrop for the more specific stories that follow.
Within that fragile safety context, some of the most distressing memories center on mistreatment and neglect. One reviewer recounts a moment when their sister walked in on a caregiver handling their mother in a rough manner, an image described as heartbreaking and emotionally conserving a permanent sadness in the mother's eyes. The sentiment expressed is not merely discomfort with staff demeanor but a perception that such care could amount to mistreatment. The reviewer describes episodes in which the mother seemed unhappy and neglected, and where the caregivers' actions (and in some cases inaction) left the family feeling powerless and deeply distressed.
Other accounts deepen the gravity of the concerns. There are reports of residents being found in unsanitary conditions, and of a nurse who seemed almost carefree about critical decisions - such as whether to send a resident to the emergency room - while the reviewer perceived an infection brewing in their loved one and pressed for urgent attention. The families describe a pattern of delayed responses, miscommunication, and a sense that medical needs were being minimized or dismissed in favor of a more casual approach to care. Tragically, some reviewers tie these moments directly to serious health outcomes, including death, and frame them as the consequence of neglect rather than coincidence.
A particularly painful thread runs through an account of a memory-care resident who died after a period of isolation from family during the COVID era. The writer explains that they were unable to visit because of COVID restrictions, and when they did visit, they found conditions that suggested neglect: a father figure discovered locked in a room on the floor with rug burns on his elbows from trying to rise, and a scene where staff seemed distracted - phones in hand rather than attentive to a resident's distress. The family describes being told to retrieve trash bags themselves and leaving with a sense of erosion of dignity and safety. They characterize the death as a result of staff distraction and inattention, a painful juxtaposition to the family's prior hopes for a caring environment.
In one particularly blunt line of critique, a reviewer lumps several negative experiences together, arguing that for a facility that charges a premium price, the level of care did not meet expectations, and that hiring a private CNA with proper training might deliver better results than relying on the in-house staff. The sentiment is not simply disappointment with individual missteps but a broader indictment of management and resource allocation in the face of high costs tied to the facility's premium branding.
Amid these heavy, cautionary tales, however, the picture is not uniformly bleak. A contrasting thread comes from reviewers who describe Maple Springs as a beautiful, new facility with a warm and welcoming atmosphere. These accounts emphasize staff members who genuinely care about residents' happiness and well-being, and they paint a picture of a lively social environment with daily activities that engage residents. The meals, they say, are remarkable, and the overall tone is one of genuine affection and attentiveness that makes residents feel cared for, valued, and like part of a family. In these voices, the facility is portrayed as a place where kindness and professional dedication coexist, where the environment supports social interaction and personal growth.
Other positive reviewers reinforce that impression with additional specifics: a comforting atmosphere, abundant activities, opportunities for rest and relaxation, and amenities such as a hair salon or spa buffer a sense of luxury with practical daily living. The praise emphasizes the human touch of the staff - the people who organize events, guide conversations, and ensure residents are engaged. And the recurring refrain in these accounts is simple and heartfelt: the facility feels like a community where residents are treated with respect and warmth, and where caregivers approach their roles with a sense of purpose and empathy.
Taken together, the reviews reveal a complex, emotionally charged landscape. On one side are deeply troubling accounts of safety lapses, neglect, medical miscommunications, and even harm that led to the death of loved ones. On the other side are affirmations of a modern, well-appointed facility with caring staff, robust activities, and excellent food, viewed by many as a supportive home for aging family members. The dichotomy is striking and suggests that experiences may be highly variable, potentially depending on factors like staff availability, day-to-day management, and the particular caregivers assigned to a resident. For families evaluating this place, the message is clear: investigate with diligence, seek out current firsthand references, ask pointed questions about safety protocols, nurse staffing, and oversight, and balance cost with the quality and consistency of care you observe.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Day Spring Alh is an assisted living community located in Anchorage, AK. We offer board and care home services for individuals who require assistance with their daily activities. Our facility provides a comfortable and fully furnished living space for our residents.
At Day Spring Alh, we prioritize the well-being and comfort of our residents. Our amenities include a dining room where nutritious meals are served daily, ensuring that dietary restrictions are adhered to. Housekeeping services are also provided to maintain a clean and tidy environment.
We understand the importance of outdoor space and nature, which is why we have a garden available for our residents to enjoy. Additionally, we provide Wi-Fi/high-speed internet access, allowing individuals to stay connected with their loved ones.
Our dedicated staff is trained to offer assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they need. Medication management and diabetes diets are carefully monitored by our team.
Transportation arrangements for medical appointments are available, providing convenience to our residents. In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals conveniently located near Day Spring Alh.
To promote social interaction and engagement among our residents, we organize scheduled daily activities within our assisted living community.
Overall, at Day Spring Alh in Anchorage, AK, we strive to create a supportive environment where individuals can receive the care they need while enjoying a welcoming atmosphere.
Day Spring Alh is located at 4732 Denali Street, Unit 2, Anchorage, AK 99503 in Anchorage Municipality, Alaska
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