343 Egavik Drive, Anchorage, AK 99503
For more information about senior living options: (844) 490-3973
The care from the doctors, nurses, and CNAs was unequivocal. The ER staff were professional and encouraging, with the CAT scan staff pleasant and explaining the procedures well. The surgical department was fantastic, and the orthopedic floor staff (nurses and CNAs) were rockstars. The building was clean and the overall environment felt well organized. Staff treated patients with respect and kept them informed about their care. The staff were wonderful, caring, and friendly throughout the stay. Alaska Regional is described as having high standards, being well organized, and clean.
The patient believed the hospital overcharged them because of a complaint against an employee. They alleged unethical upcoding and predatory billing practices, with accounts sent to collections while in dispute and refusal to accept full payment. They experienced poor paperwork handling that kept them in the hospital for days and resulted in no discharge paperwork. They did not appreciate being billed prior to receiving any services. They described long wait times and delays in care. They encountered aggressive or accusatory behavior from staff and felt clinicians focused on medications they were taking rather than running tests or addressing concerns. They endured inadequate catheter management that caused blockage, distress, and multiple ER visits. They criticized meal quality for vegetarians, with meat-based options, cold meals, and ignored requests for alternatives. They characterized the receptionist as having the personality of a pickle.Alaska Regional Hospital presents a landscape of sharply contrasting patient experiences. On one end of the spectrum, many reviewers highlight exceptional clinical care, professionalism, and compassion from the doctors, nurses, and support staff. They describe a facility that is clean, well organized, and capable of delivering high standards of medical treatment. In particular, several people praised the ER experience, noting prompt triage, a professional ER physician, and radiology teams who explained procedures clearly and helped keep them calm during stressful moments away from home. The CT technicians Sabrina and Justin were singled out for their friendliness and thorough explanations, turning what could have been an anxious procedure into a reassuring process. The overall sentiment from these accounts is that the care team, including the nursing and CNA staff, delivered what many would expect from a high-quality hospital: respect, clear communication, and effective support throughout their stay or visit.
There are repeated affirmations about positive surgical and post-surgical care as well. One reviewer described the surgical department as "fantastic" with rockstar nurses and CNAs, and another noted that a hip replacement surgery went well and left them recuperating at home with excellent around-the-clock care for the first couple of days. In several cases, the hospital's medical teams were praised for their professionalism and responsiveness, helping patients feel secure during serious procedures. Even when the outcomes were mixed, the underlying gratitude for successful procedures and competent medical attention came through strongly. A reviewer who had a mother undergo surgery there twice pointed out that, despite some administrative frustrations, the medical care itself was solid and the surgeries were ultimately successful.
Alongside these positive narratives, there is a consistent thread about the human warmth and professionalism of many frontline staff. Reviewers frequently mention that staff treated them with respect, kept them informed about what was happening, and maintained a positive demeanor. The facility's environment - cleanliness, organization, and a sense of assurance from the clinical teams - also appears to have left lasting favorable impressions. Some patients even offered to serve as references or to acknowledge the hospital's strengths publicly, underscoring how meaningful and impactful good bedside care can be when delivered well. Instances of comfort provided by staff during frightening medical events reinforce the overall impression that Alaska Regional can be a place of high-quality patient care when the focus remains on treating people with dignity and expert attention.
However, the reviews also reveal significant concerns that repeatedly shadow the positive experiences. A common complaint centers on billing practices and administration, including allegations of unethical upcoding, predatory billing, and accounts being sent to collections while disputes with insurance were still unresolved. One reviewer explicitly described receiving a bill before any services were provided and criticized the hospital for not accepting payment in full, which created a sense of distrust and financial stress at a vulnerable time. These financial and administrative issues are framed not as minor glitches but as systemic problems that can negate otherwise good medical care and leave patients feeling beleaguered and underserved.
Discharge processes and paperwork emerge as another area of difficulty. Several reviewers recount missing discharge documents, delays in room assignments, and a lack of clear guidance at the end of a hospital stay. One patient described waiting for a room, being left unfed for hours, and facing disorganization that reduced the overall sense of care. There are also mentions of patients experiencing inadequate follow-up after discharge, particularly in complex cases involving AFIB, sepsis, and urinary infections. A detailed account describes multiple post-discharge complications, including catheter problems and the need for additional ER visits, with frustration about the perceived gaps in specialist involvement and follow-up testing. In some cases, patients felt their concerns were minimized or redirected toward medications rather than a comprehensive review of their symptoms and necessary tests.
Other qualitative negatives touch on everyday hospital experiences: some patients found wait times too long in outpatient settings, while others noted the occasional rough edge of staff interactions, such as the impression that a receptionist could be less than welcoming. One review even described the ambiance of the outpatient lab as being improved by artwork, implying that a small touch can meaningfully affect the experience, while another mentioned vegetarian meal options were not consistently honored, with most meals being meat-based and limited opportunities for timely accommodations.
Taken together, the collection of experiences paints a nuanced portrait of Alaska Regional Hospital. The hospital appears capable of delivering high-caliber medical care, with many patients expressing deep gratitude for skilled clinicians, attentive nursing staff, and effective procedures. Yet the same community of reviewers highlights persistent administrative and financial challenges - believed by many to undermine otherwise positive clinical outcomes. Billing practices, disputed charges, and disjointed discharge and follow-up processes are repeatedly cited as sources of stress and dissatisfaction. The hospital's strengths lie in the hands-on care, the professionalism and compassion of many staff members, and the tangible relief patients feel when treatment succeeds. The opportunities for improvement lie in making billing practices transparent and fair, streamlining discharge paperwork, ensuring consistent follow-up after complex medical events, and maintaining the same level of bedside empathy across all departments. In short, Alaska Regional Hospital can be a place of excellent clinical care and compassionate service, but addressing administrative friction and care coordination would help ensure that all patients experience the same dependable quality that many already report.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.CJW Healthcare in Anchorage, AK is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy delicious and nutritious meals prepared by our experienced culinary team.
Each living space is fully furnished to provide a cozy and homely environment for residents. Additionally, CJW Healthcare boasts a beautiful garden where residents can spend their leisure time in the outdoors, enjoying nature and fresh air.
Housekeeping services are provided to ensure that all living spaces are clean and well-maintained. Move-in coordination is also offered to assist new residents with a smooth transition into their new home.
To keep residents connected and entertained, telephone and Wi-Fi/high-speed internet services are available throughout the community.
When it comes to care services, CJW Healthcare goes above and beyond. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with healthcare providers to ensure that each resident receives personalized care based on their specific needs.
The community is also equipped to cater to individuals with diabetes or special dietary restrictions, offering diabetes diet options as well as accommodating other dietary needs.
Transportation arrangements for medical appointments are made readily available for residents who require them. Additionally, transportation to doctors' appointments is provided for added convenience.
CJW Healthcare takes pride in offering an engaging lifestyle for its residents. Scheduled daily activities are organized to promote social interaction, mental stimulation, and physical fitness.
Located in Anchorage, AK, CJW Healthcare benefits from its proximity to various amenities in the area. Residents can find five cafes nearby where they can enjoy coffee or meet up with friends for a casual meal. Two parks offer opportunities for outdoor recreation and leisurely walks. With 12 pharmacies nearby, access to medications is just a short distance away.
For any medical needs, there are 54 physicians and six hospitals in close proximity to the community. This ensures that residents have access to quality healthcare whenever required.
Furthermore, residents can explore a variety of dining options with 20 restaurants located nearby, catering to different tastes and preferences. Those seeking spiritual fulfillment can find solace at the nearby place of worship.
CJW Healthcare is committed to providing exceptional care, top-notch amenities, and a vibrant community for its residents. With its convenient location and comprehensive services, it offers a welcoming and enriching environment for individuals in need of assisted living.
CJW Healthcare is located at 343 Egavik Drive, Anchorage, AK 99503 in Anchorage Municipality, Alaska
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Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
