Frontier Home Health Care East in Anchorage, AK

5710 Cope Street, Anchorage, AK 99518

For more information about senior living options: (844) 490-3973

4.7 from 41 reviews
5 stars
36
4 stars
2
3 stars
0
2 stars
0
1 stars
3

Assisted Living Board and Care Home

Overall Review of Frontier Home Health Care East

Pros

  • pro Shirley is described as the brightest star for the reviewer's aunt, always going above and beyond.
  • pro Shirley is loved by the patient's grandpa, who says she takes great care of him.
  • pro The ancillary staff are caring, knowledgeable, and professional, and willing to answer questions.
  • pro Frontier Home Health promptly took in the patient for OT/PT and CNA, and the services have been absolutely amazing.
  • pro The staff are caring, listen, and do not rush.
  • pro The service is great and the personnel are excellent.
  • pro Therapists are knowledgeable and listen; the staff are nice.
  • pro From first contact, patients are treated with kindness and respect; therapists are compassionate and patient.
  • pro The home health care is very personable and efficient.
  • pro Reyna and Rocio provided excellent service; they are skilled and caring.
  • pro All health workers are courteous and professional and helped a lot.
  • pro Frontier staff are professional, punctual, and helpful, helping patients get going quickly.

Cons

  • pro A nurse was very disrespectful to the reviewer, causing her to end services.
  • pro The reviewer felt disrespected and criticized while juggling work, childcare, and appointments.
  • pro Frontier reportedly would not accept their specific individual in urgent need.
  • pro The reviewer believed the staff lacked compassion and the necessary skills to care for a dying mom.
  • pro Staff discouraged a natural cancer treatment and claimed there was no cure, undermining hope.
  • pro There was a meeting about wasted money while the patient was dying, leaving the family upset.
  • pro The reviewer was told to stay away and felt there was no hope or encouragement from the staff.
  • pro The agency failed to follow up after admission - no visits or calls to the sister and no information to her POA.
  • pro Overall, the reviewer felt the situation was mishandled and that the ball was dropped.

Review

Frontier Home Health Care East in Anchorage is best suited for families seeking high-quality, in-home nursing and therapy services for seniors who respond well to a steady, patient-centered team. The reviews repeatedly highlight nurse-led care, timely visits, and skilled OT/PT support that help with recovery after hospital stays, wound healing, and ongoing chronic-management needs. For families navigating rehab from a fall or hip injury, Frontier's staff tends to provide a reliable backbone of support with caregivers who listen and tailor care to daily routines. However, those whose top priority is flawless coordination without any chance of gaps should consider alternatives; this agency excels in care quality but is not immune to logistical hiccups.

Pros that stand out include a cadre of compassionate, professional caregivers who consistently arrive on time, avoid rushing through visits, and communicate clearly with families and physicians. Shirley, in particular, stands out as a caregiver who goes above and beyond, earning trust from patients and relatives alike. Across the board, nurses, CNAs, and therapists are described as patient, knowledgeable, and willing to answer questions. Families report that the team not only performs tasks but also helps navigate the healing journey - keeping wounds healing, guiding physical therapy, and coordinating with doctors. The overall impression is peace of mind through competent, personable care that respects the patient's dignity.

Still, caution is warranted. A minority of experiences point to significant downsides: at least one case of disrespectful behavior by a nurse leading to termination of services, which underscores how a single caregiver can shape the overall impression. There are reports of coordination gaps, including a relative who never received outreach after a discharge and felt the ball was dropped on essential follow-up. End-of-life and hospice scenarios reveal more fragile outcomes, with criticisms about compassion, pacing, and how information about prognosis or treatment options was presented. While these instances are isolated, they matter because they touch trust and the willingness to engage in difficult conversations.

These strengths offset the drawbacks for many families because Frontier's core capabilities directly affect recovery trajectories and daily quality of life. When wound care, OT/PT, and daily nursing are steady and compassionate, the risk of hospital readmission drops and confidence in home-based care rises. Where gaps exist, practical remedies can mitigate risk: request a primary caregiver to build continuity, insist on a clear communication point of contact, and require regular, written updates from a case manager. Proactively scheduling, documenting goals, and maintaining a detailed care plan can turn sporadic issues into manageable concerns rather than deal-breakers. In real-world practice, the positives tend to sustain families through challenging health journeys.

Alternatives become worth considering when the patient's needs verge toward intense, around-the-clock oversight or when a family cannot tolerate even brief lapses in communication. If guaranteeing immediate response and exhaustive care coordination is non-negotiable, other agencies with stronger incident-tracking and care-management infrastructure may be preferable. For those navigating hospice or late-stage illness, a provider with a more proactive family liaison and clearer end-of-life protocols could reduce distress and confusion. The essential move is translating reviews into clear expectations: demand a dedicated care manager, transparent escalation paths, and a concrete emergency plan before committing.

Bottom line: Frontier Home Health Care East delivers exceptional clinical care and compassionate in-home support that can meaningfully accelerate recovery and preserve independence. The strongest nurses and therapists create genuine confidence, and punctual visits help families stay aligned with doctors and treatment plans. Yet the service is not flawless, and care-management gaps have appeared in real-family experiences. For families valuing warmth, expertise, and a dependable core team, Frontier is a compelling choice; for those who cannot tolerate even modest coordination risk, exploring alternatives with more aggressive care-management commitments is prudent. Begin with a candid interview, insist on a dedicated point of contact, and set measurable expectations to determine if this agency aligns with the loved one's goals.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ted Stevens Anchorage International (3 miles away) Ted Stevens Anchorage International (3 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Frontier Home Health Care East is an assisted living community located in Anchorage, AK. Our facility offers a comfortable and home-like environment for seniors who require board and care home services.

Our residents enjoy a variety of amenities that enhance their daily lives. Our dining room provides delicious meals prepared by our skilled staff, and we accommodate special dietary restrictions to ensure everyone's needs are met. Each room in our facility is fully furnished, providing a cozy and welcoming atmosphere. Our outdoor space includes a beautiful garden where residents can relax and enjoy the fresh air. Wi-Fi and high-speed internet access are available throughout the community, allowing residents to stay connected with loved ones.

We prioritize the well-being of our residents by providing comprehensive care services. Our trained staff assists with activities of daily living, such as bathing, dressing, and transfers. We work closely with health care providers to coordinate all necessary medical care for our residents. Special attention is given to those with diabetes through diabetes diet management. Medication management ensures that medications are taken correctly and on time.

Transportation arrangements for medical appointments are made for our residents' convenience. Additionally, transportation to doctors' appointments is provided to ensure prompt access to healthcare when needed.

In addition to meeting physical needs, we also offer various activities to keep our residents engaged and entertained. Scheduled daily activities provide opportunities for socialization and recreation.

Our location in Anchorage offers easy access to essential amenities in the area. We have numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals nearby.

At Frontier Home Health Care East, we strive to create a warm and supportive environment where seniors can thrive comfortably while receiving the personalized care they deserve.

Nearby Places of Interest

Pharmacies

  • Geneva Woods Pharmacy (0.5 miles)
  • Walmart Pharmacy (1.8 miles)
  • Walgreens (1.8 miles)
  • Safeway Pharmacy 0720 Anchorage (2 miles)
  • Carrs-#0720 (2.1 miles)
  • Reliance Medsets (2.1 miles)
  • Fred Meyer Pharmacy (2.2 miles)

Physicians

  • Anchorage Neighborhood Health Center (0.7 miles)
  • Raspberry Roots (0.8 miles)
  • Polar Pediatrics (0.9 miles)
  • Alaska Center For Blind & Visually Impaired (1.2 miles)
  • Aesthetica Medical Spa (1.3 miles)
  • Alaska Sports Medicine Clinic (1.5 miles)
  • Willow Medical & Wellness (1.6 miles)

Hospitals

  • St. Elias Specialty Hospital Wound Care (0.9 miles)
  • Providence Alaska Medical Center (1 miles)
  • Providence Health & Services Alaska (1.5 miles)
  • Concentra Urgent Care (2.3 miles)

Cafes

  • Starbucks (1 miles)
  • Kingfisher Coffee (1.3 miles)
  • Starbucks (1.8 miles)
  • Black Cup (1.9 miles)
  • Rustic Goat (2.1 miles)
  • Starbucks (2.4 miles)

Restaurants

  • New Peanut Farm (1.2 miles)
  • IHOP (1.3 miles)
  • Gwennies Old Alaska Restaurant (1.3 miles)
  • Wendy's (1.4 miles)
  • McDonald's (1.4 miles)
  • Fiori D'Italia (1.5 miles)
  • Gallo's Mexican Restaurant (1.7 miles)

Transportation

  • Lake Hood Seaplane Base (1.7 miles)
  • Lake Hood Strip (2.3 miles)

Places of Worship

  • Lutheran Church of Hope (2 miles)
  • Gloria Dei Lutheran Church (2.4 miles)

Parks

  • DeLong Lake (2.1 miles)

Frequently Asked Questions

Where is Frontier Home Health Care East?

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