5710 Cope Street, Anchorage, AK 99518
For more information about senior living options: (844) 490-3973
Shirley is described as the brightest star for her aunt, always going above and beyond. The ancillary staff were caring, knowledgeable, professional, and willing to answer questions. Frontier's OT/PT and CNA services are absolutely amazing; they are caring, listen, and take their time. The service is great and the personnel are excellent. The therapist was very knowledgeable and listened to concerns; the staff are nice. From first contact, patients were treated with kindness and respect; therapists were compassionate and knowledgeable. Valerie provided care with patience and caring, making conversations comfortable. Frontier Home Health care is very personable and efficient. Reyna and Rocio provided excellent service; they are skilled and caring. The team of nurses and physical therapists were compassionate, empathetic, and consistent, providing peace of mind.
One reviewer ended services because a nurse was very disrespectful to them. A reviewer felt Frontier would not accept their case when urgent home health was needed, prompting questions about their relationship. A reviewer believed Frontier lacked compassion and the necessary skills to care for their dying mom. They criticized Frontier for giving their mom a book about the stages of death to read and for discouraging a natural cancer cure, implying there was no cure. They recalled a worker speaking pessimistically about the mom's prognosis in earshot of the patient. They described a meeting where money was discussed as wasted, implying poor care and lack of hope. They stated that their sister was accepted by Frontier but never seen or contacted, with the ball dropped big time. They claimed Frontier would not accept their patient, indicating a refusal to provide care in a bind.Frontier Home Health emerges from these voices as a company that many families rely on with gratitude and warmth, even as a few experiences reveal the real challenges that can arise when a loved one needs attentive, ongoing in-home care. Across the board, the tone is dominated by appreciation for care that feels personal, patient, and professional. Families describe providers who listen, explain, and pace visits in a way that helps both patients and their families breathe a little easier during difficult health journeys. The overall impression is that Frontier tends to bring a thoughtful, human touch to home health, with a pattern of caregivers who go the extra mile to fit into busy, caregiver-heavy schedules.
A bright thread running through the feedback is the standout performance of several individuals, with Shirley singled out repeatedly as a beacon of excellence. One reviewer calls her "the brightest star" for their aunt, noting that Shirley consistently goes above and beyond. Another patient says Shirley is loved by their grandpa, praising the way she takes good care and exceeds expectations. This kind of recurring praise paints a picture of a nurse who leaves a lasting impression through kindness, reliability, and attentive care. Beyond Shirley, other staff members - therapists, CNAs, and ancillary personnel - are described as caring, knowledgeable, and willing to answer questions. The common refrain is that Frontier's team not only performs skilled tasks but also communicates clearly and with patience, which makes a tangible difference for families navigating complex care needs.
Several reviews highlight how Frontier begins and sustains positive interactions from the first point of contact. One family notes that from the moment they were contacted by phone, they were treated with kindness and respect, setting a tone of trust and reassurance. Specific caregivers are remembered warmly: a physical therapist named Trish is described as compassionate, knowledgeable, and considerate, while Valerie is commended for patient, caring, and down-to-earth communication. The reviewers emphasize that comfortable conversations and thoughtful explanations help people feel heard and supported as they begin or continue home-based rehabilitation. This emphasis on respectful, person-centered communication appears to be a recurrent strength of Frontier's approach.
The practical impact of this care is felt in the way services are delivered and the way families experience recovery and recovery planning at home. Reviewers frequently mention timely, on-time visits and staff who respect schedules while taking time to listen and address questions. The combination of wound healing support, physical therapy, and CNA services is described as comprehensive and well-coordinated, with families appreciating that providers "take their time" and do not rush. There are accounts of patients regaining mobility and finding peace of mind through consistent, professional support, and some families specifically acknowledge how Frontier's interventions have helped them stay connected with doctors and manage ongoing health needs at home.
Alongside the many stories of strength and reliability, there are also candid notes about places where the experience did not meet expectations. One review recounts a painful experience with disrespectful behavior from a nurse, which led the family to end services. This is presented as a real and impactful moment - an exception rather than the rule - that underscored how important respectful, compassionate interactions are to families during recovery or end-of-life care. Another review raises a different concern about access and acceptance, describing a situation where a patient in urgent need of home health care could not be accommodated due to not accepting their particular arrangement. These perspectives remind readers that, while Frontier frequently earns high praise, logistical and interpersonal mismatches can occur and have meaningful consequences for families during vulnerable times.
There is also a deeply personal account that contrasts with the prevailing positivity, recounting a troubling experience with a loved one in hospice care. In this narrative, the care team is accused of lacking compassion, offering discouraging comments, and communicating in ways that felt insensitive about treatment options and prognosis. The reviewer describes a sense of being overwhelmed, with a sense that family input and patient dignity were not adequately honored. The account includes specific, troubling details about conversations and decisions that left the family feeling anxious and uncertain. While this is one voice among many, it serves as a sober reminder that even highly regarded home health providers can fall short in moments of vulnerability, and it highlights the critical importance of empathy, patient-centered communication, and alignment with family goals in the care of seriously ill loved ones.
Despite these contrasting experiences, the overarching impression from the collection is one of a company that has built a strong, positive reputation in the community. Families repeatedly affirm that Frontier Home Health has been "great" for their loved ones, with numerous notes of thanks directed toward nurses and therapists who show up on time, listen carefully, and deliver skilled care. Several mentions of staff staying with a patient through different stages of a journey - whether transitioning from rehabilitation to ongoing home care or coordinating with doctors to ensure continuity of information - underscore a sense of dependable partnership between Frontier and the families they serve. The sentiment is that Frontier is an ally in caring for seniors and others in need of support at home, with a community-oriented approach that many families appreciate.
In sum, the narrative surrounding Frontier Home Health is a tapestry of heartfelt gratitude, professional admiration, and a few cautionary lessons. The strongest threads celebrate caregivers like Shirley, Trish, Valerie, Reyna, Rocio, Nick, and many CNAs and therapists who are described as compassionate, knowledgeable, and steadfast. Families frequently praise the company for kindness, punctuality, clear communication, and a patient-centered approach that respects both patients and their families. Yet the stories also remind us that respect and empathy are non-negotiable in every encounter, and that access, communication, and the sensitivity needed in end-of-life or high-stakes medical situations are critical to sustaining trust. Taken together, the reviews sketch a portrait of Frontier Home Health as a dedicated team that many families rely on and value deeply, while also illustrating the importance of continuous quality and compassionate care across all experiences.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ted Stevens Anchorage International (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Frontier Home Health Care East is an assisted living community located in Anchorage, AK. Our facility offers a comfortable and home-like environment for seniors who require board and care home services.
Our residents enjoy a variety of amenities that enhance their daily lives. Our dining room provides delicious meals prepared by our skilled staff, and we accommodate special dietary restrictions to ensure everyone's needs are met. Each room in our facility is fully furnished, providing a cozy and welcoming atmosphere. Our outdoor space includes a beautiful garden where residents can relax and enjoy the fresh air. Wi-Fi and high-speed internet access are available throughout the community, allowing residents to stay connected with loved ones.
We prioritize the well-being of our residents by providing comprehensive care services. Our trained staff assists with activities of daily living, such as bathing, dressing, and transfers. We work closely with health care providers to coordinate all necessary medical care for our residents. Special attention is given to those with diabetes through diabetes diet management. Medication management ensures that medications are taken correctly and on time.
Transportation arrangements for medical appointments are made for our residents' convenience. Additionally, transportation to doctors' appointments is provided to ensure prompt access to healthcare when needed.
In addition to meeting physical needs, we also offer various activities to keep our residents engaged and entertained. Scheduled daily activities provide opportunities for socialization and recreation.
Our location in Anchorage offers easy access to essential amenities in the area. We have numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals nearby.
At Frontier Home Health Care East, we strive to create a warm and supportive environment where seniors can thrive comfortably while receiving the personalized care they deserve.
Frontier Home Health Care East is located at 5710 Cope Street, Anchorage, AK 99518 in Anchorage Municipality, Alaska
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