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Shepherd Living at The Range Memory Care in Madison, AL

Shepherd Living at The Range Memory Care is an assisted living community in Madison, AL.

Information last verified:

10803 County Line Road, Madison, AL 35758

For more information about senior living options: (866) 208-4318

4.2 from 85 reviews
5 stars
66
4 stars
3
3 stars
0
2 stars
0
1 stars
16

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021Top 5% Senior Living Community in 2022

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Overall Review of Shepherd Living at The Range Memory Care

common

Caring staff stands out

Residents and families frequently describe the staff as genuinely caring and attentive.

Across the reviews, residents and families repeatedly describe staff who show up for day-to-day needs and treat people with respect. Many commenters highlight that caregivers pay attention to comfort, anticipate needs, and provide support that feels personal rather than routine. Several reviews also mention responsive nursing communication when families call or ask questions.

common

Facility is kept clean

Multiple reviews mention a consistently clean, well-kept environment.

Several reviews praise the property as well maintained, including comments about cleanliness and an overall tidy feel. Even among more negative experiences, at least one reviewer calls out cleanliness as the only positive takeaway. Families also describe the facility atmosphere as welcoming and organized.

common

Activities help residents socialize

Reviews commonly describe engaging activities that support social time.

Residents and families describe activities as a consistent part of life, from planned daily programming to special events. Multiple reviews specifically mention that residents participate, lift their spirits, and have opportunities to socialize rather than staying isolated. Some reviewers also describe a structured day that helps residents settle in.

differentiator

Memory care support feels structured

For memory care, families describe staff support as organized and focused on dementia needs.

In memory care-focused reviews, families describe the staff as understanding dementia-related behavior and working to manage changes over time. Several reviewers mention nursing support and communication habits, including being able to connect by phone or video and getting updates and photos. A number of comments also emphasize that residents are kept safe and cared for during periods when families could not visit in person.

caveat

Care concerns and communication issues

A smaller set of reviews raise concerns about safety, neglect, and poor communication.

While many reviews are positive, some describe staff interactions that felt rude or dismissive, including experiences during visits. Other negative reviews mention missed monitoring, lack of follow-through on requests, and serious concerns about how needs were handled. A few reviewers also criticize management responsiveness and communication, describing difficulty getting updates or support when issues came up.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 42 resident community capacity 42 resident community capacity

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Huntsville International (4 miles away) Huntsville International (4 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Parks

  • Palmer Park (0.7 miles)
  • Shelton Park (3.8 miles)

Restaurants

  • McDonald's (0.7 miles)
  • Sonic Drive-In (1.1 miles)
  • Cricket's (2 miles)
  • China Buffet (2 miles)
  • Old Black Bear Brewing Company (2.1 miles)
  • Sonic Drive-In (2.1 miles)
  • Cracker Barrel (2.3 miles)

Physicians

  • Bright Starts Pediatrics (2 miles)
  • Madison Family Health Center (2 miles)
  • Panacea O'Neill Medical Group (2.2 miles)
  • Valley Behavioral Services (2.7 miles)
  • Outpatient Diagnostic Center of Alabama (2.8 miles)
  • Madison Dermatology Center (2.8 miles)
  • North Alabama ENT Associates PC (2.8 miles)

Pharmacies

  • Walgreens (2.6 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (2.7 miles)
  • Madison Health Mart Pharmacy (2.8 miles)
  • Walgreens (3.9 miles)
  • CVS Pharmacy (4.1 miles)
  • Walmart Pharmacy (4.2 miles)

Cafes

  • Just Love Coffee Cafe (2.6 miles)
  • Grounded Coffee (2.8 miles)
  • Starbucks (5 miles)
  • Alchemy (7.6 miles)

Hospitals

  • Madison Surgery Center (2.8 miles)
  • Madison Hospital (4.1 miles)
  • Madison Hospital Emergency Department (4.2 miles)
  • Brooks Home Healthcare (9.8 miles)
  • Athens Limestone Hospital (10 miles)
  • Athens Limestone Medical Village (10.1 miles)

Transportation

  • Huntsville International Airport (HSV) (3 miles)
  • Signature Flight Support (3 miles)
  • Huntsville Airport Baggage Claim (3 miles)

Places of Worship

  • The Grove Baptist Church (3.2 miles)
  • Church of Jesus Christ of Latter Day Saints (5.3 miles)
  • Mt Zion Baptist Church (7.6 miles)
  • Oakwood University Seventh Day Adventist Church (8.8 miles)

Theaters

  • Cineplanet 15 (5.2 miles)
  • Cinemark Bridge Street And Xd (6.7 miles)

Frequently Asked Questions

Where is Shepherd Living at The Range Memory Care?

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