Information last verified:
10803 County Line Road, Madison, AL 35758
For more information about senior living options: (844) 490-3973
The staff care deeply for their residents and treat them like family. The community is beautiful, warm, and welcoming to families and residents. Leadership is described as compassionate and dedicated to high-quality care. Activities and staff help lift residents' spirits and keep them engaged and moving. Families feel supported and can stay connected through attentive communication. Meals are described as homemade and high quality, contributing to a home-like atmosphere. The facility is clean, well-maintained, and aesthetically pleasing. Staff are trustworthy, reliable, and professional in caring for residents. Residents experience a safe, caring environment that helps them thrive. Reviewers consistently say they would highly recommend Madison at the Range to others.
The management and staff are described as not caring about residents; they’re there for a paycheck. It’s claimed that if a resident doesn’t want to eat, staff simply take away the food without helping them eat. The facility is accused of being short-handed with poor management, leading to neglect. Administrators are said to avoid accountability and even initiate eviction proceedings when families raise concerns. One reviewer says they kicked their mother out after sending her to the hospital, which they call illegal. There is zero communication from the administration, with inquiries going unanswered and families left in the dark. The management is described as terrible and unable to treat workers or run the establishment effectively. There are claims of false advertising and borderline neglect, suggesting the facility misleads families about care quality.Shepherd Living at The Range Memory Care is best suited for families seeking a premium memory-care environment that pairs a polished, resort-like setting with a hands-on, leadership-driven approach to care. The community emphasizes structure, engagement, and daily purpose, delivering a calm, beautifully maintained atmosphere where residents can participate in a rich slate of activities and social opportunities. The kitchen and dining experience stands out for many families, with farm-to-table offerings and a sense of culinary care that translates into meals that feel dignified and satisfying. For families prioritizing a strong staff presence, attentive nurses, and an executive team that visibly guides operations, this community can be a compelling fit when memory care needs are prominent and continuity of meaningful days matters most.
At the same time, potential residents and their families should consider alternatives if risk factors around management and consistency loom large. Several reviews flag serious challenges tied to staffing levels, communication gaps, and administrative changes that can influence day-to-day care. Reports range from highly positive assessments of executive leadership and loving care to troubling claims of neglect, abrupt discharge decisions, and inconsistent enforcement of family plans. In other words, the experience can hinge on which staff member is on shift and which leadership perspective is driving decisions. For families that demand near-perfect operational reliability and unambiguous accountability, it is prudent to explore other options in the market while evaluating Shepherd Living’s current leadership and staffing stability.
The strongest arguments in favor of Shepherd Living at The Range Memory Care center on the quality of the environment and the people who tend to residents there. The facility is repeatedly described as beautiful, clean, and well maintained, with rooms that feel comfortable and a campus that invites social interaction. Food quality is consistently praised, with families noting enjoyable, thoughtfully prepared meals. Activities are a standout feature, with engagement programs that accommodate varying levels of ability and interests, and staff members who cultivate meaning-filled days. The executive leadership, particularly the Executive Director, is frequently cited as a critical driver of a positive culture, channeling care, compassion, and clear expectations across all departments. When families see photos, hear about porch visits, and observe residents forming rapport with caregivers, the case for a well-run memory-care program strengthens.
Yet no balance sheet of strengths is complete without acknowledging the most serious warnings present in the feedback. A portion of reviews recount experiences that feel disjointed or unsafe: accusations of short staffing, lapses in supervision, and instances where residents appeared unattended or unkempt. Critiques of management, ranging from perceived miscommunication to concerns about eviction or plan noncompliance, recur with enough frequency to warrant careful scrutiny. The contrast between glowing testimonials about leadership and more critical accounts of administrative gaps suggests a reality in which experiences vary significantly by shift, unit, and the particular leadership focus at any given time. Families must weigh the possibility of high-quality care on some days against the potential for inconsistent practices on others.
These dynamics raise an essential question for families weighing Shepherd Living against other options: do the pros sufficiently offset the cons to justify a move? The answer depends on priorities. For families who value a warm, professional staff, strong dietary program, and a culture where caregivers are empowered to build relationships and maintain resident dignity, the positives can indeed outweigh the negatives, especially when leadership is visible, responsive, and sustained. The presence of engaged activity coordinators, consistent routines, and transparent family communication channels can transform care into a collaborative, trust-centered partnership. However, when operational tensions surface, staff shortages, communication missteps, or management turnover, the same strengths may struggle to counterbalance the real-world risks. Diligent due diligence is essential.
In practical terms, the upside of Shepherd Living at The Range Memory Care is best realized by prospective residents who are prepared to engage proactively with the team. A thorough tour should focus on day-to-day operations: speak with multiple shifts of staff, review sample care plans, and examine the activity calendar to confirm that social engagement remains robust even as needs evolve. Request an opportunity to meet the Executive Director and several department leaders to gauge responsiveness and problem-solving style. Verify consistency of communication with families, and ask for recent references from families with loved ones in memory care to assess long-term satisfaction. When the environment aligns with these realities, Shepherd Living becomes a compelling choice.
The closing guidance for families is straightforward: Shepherd Living at The Range Memory Care can be an excellent home for a loved one who thrives on attentive, compassionate care delivered in a beautiful, activity-rich setting, provided that leadership stability and staffing consistency can be maintained. It is a community that rewards proactive involvement and thoughtful planning, delivering a high-quality experience for many residents while presenting real red flags for others if management gaps persist. If a decision hinges on sustained oversight, unwavering communication, and a daily rhythm that blends meaningful activity with reliable supervision, Shepherd Living deserves a serious look. If those conditions feel uncertain, exploring additional options in the Madison area remains a prudent course.
42 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Huntsville International (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shepherd Living at The Range Memory Care in Madison, AL is a premier assisted living community that provides exceptional care and support for individuals with memory-related conditions. Our community offers a range of amenities to ensure the comfort and convenience of our residents.
Residents can enjoy their favorite TV shows or movies with cable or satellite TV in their fully furnished apartments. Our dining room provides delicious meals prepared by our skilled kitchen staff, accommodating special dietary restrictions if needed. Housekeeping services keep the living spaces clean and tidy, allowing residents to relax and enjoy their time.
Our community features outdoor spaces and gardens where residents can take in the fresh air and enjoy nature. For those who like staying connected, we offer Wi-Fi/high-speed internet and telephone services.
At Shepherd Living at The Range Memory Care, our dedicated team provides 24-hour supervision to ensure the safety and well-being of our residents. We offer assistance with daily activities such as bathing, dressing, and transfers to help maintain independence while providing necessary support.
Our staff coordinates with healthcare providers to ensure seamless medical care for residents. Medication management is also provided to ensure proper administration of medications. Additionally, we have a mental wellness program in place to promote cognitive health and emotional well-being.
Transportation arrangements are available for medical appointments, ensuring that residents can easily access necessary healthcare services. We also have transportation options for leisure activities.
Residents can engage in resident-run activities as well as participate in scheduled daily activities that cater to their interests. This encourages social interaction and fosters a sense of community among residents.
Our location offers convenient access to various amenities nearby. With two cafes just a short distance away, residents can enjoy dining out or grabbing a cup of coffee with friends or family. Two parks provide opportunities for outdoor recreation, while nine pharmacies ensure easy access to medications. Residents have ample choices when it comes to healthcare providers, restaurants, places of worship, transportation options, and hospitals located nearby.
At Shepherd Living at The Range Memory Care, our aim is to provide a comfortable and supportive environment where residents can thrive and enjoy their golden years with peace of mind.
Shepherd Living at The Range Memory Care is located at 10803 County Line Road, Madison, AL 35758 in Madison County, Alabama
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