10803 County Line Road, Madison, AL 35758
For more information about senior living options: (844) 490-3973
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Madison at the Range Memory Care is praised for caring deeply for residents and treating them like family. Leilani, the Activities Manager, is described as incredible, with activities that lift residents' spirits. Jennifer, the Executive Director, is recognized for exceptional leadership, professionalism, and compassionate care. The facility is top-notch with a warm, inviting atmosphere and highly attentive, well-trained staff. The staff are supportive and go above and beyond to assist residents. The community is beautiful and the heart of the staff is unmatched in dedication. Creative events like the Mothers Day Tea show thoughtful engagement that helps residents socialize and thrive.
The reviewer claimed residents were allowed to wander outside in winter, leading to hypothermia and sepsis, and that staff basically ignored the situation. They alleged residents could sleep in their rooms all day, not engaged in activities, not monitored, with other residents walking into their apartments and even being beaten by other residents. The reviewer stated that the facility kicked their mother out after sending her to the hospital, despite nothing being wrong with her. They claimed the administration ignored requests for updates and would start eviction proceedings during emergencies to avoid accountability. They described the staff as short-handed with frequent turnover and inconsistent supervision. They asserted that many practices violated rules and state policies and that management had no clue what was happening across different areas.Madison at the Range (MATR) emerges from these reflections as a community that many families hold in high esteem for its beauty, warmth, and the way it centers care on residents, especially those living with dementia or Alzheimer's. Across multiple voices, the facility is described as more than a building: a place where staff, leadership, and a sense of family come together to support residents and their loved ones. Several reviewers emphasize that the team genuinely treats residents with kindness, follows state guidelines, and strives to keep families informed as part of a collaborative care approach.
A recurring thread is the deep appreciation for the people who make up MATR's culture. Families frequently mention that the staff "care deeply" and that the management supports both residents and their families, even in the difficult realities of dementia care. Leilani, named as the Activities Manager in one report, is highlighted for planning meaningful activities that lift spirits and promote mobility, with specific praise for how her programs resonate with a resident ("my nana"). The executive leadership also receives high marks; Jennifer, the Executive Director, is repeatedly described as exceptional - welcoming, professional, and genuinely invested in residents' well-being. Comments speak to a leadership style that blends warmth with clear standards, creating an atmosphere that families feel confident about and residents find comforting.
The positive experiences often center on personal connections and small-but-significant touches. Mother's Day Tea and other social initiatives are cited as evidence of a community that thinks creatively about social engagement and socialization for elders. Families describe feeling respected and involved, with staff consistently going "above and beyond" in responding to needs and coordinating care. The overall setting - a clean, well-kept, inviting environment with attentive, well-trained staff - contributes to a sense that MATR is a place where residents can thrive and families can partner in care rather than feel sidelined.
Yet the reviews also present a contrasting reality for some households. A number of voices describe frustrations that can arise even in well-meaning systems: moments when updates on a loved one's status feel delayed or incomplete; concerns about safety and supervision in busy or crowded spaces; and observations that residents were not as engaged or monitored as families would expect. Specific complaints touch on the difficulty of managing behavioral changes in dementia care, times when residents appeared under-stimulated or issues with room safety and boundaries. Some reviewers report experiences with high staff turnover, short-staffing pressures, and communication gaps between administration and families, alongside remarks about food quality concerns and adherence to plans laid out by families.
There are notably strong allegations that color the negative side of the ledger. One account claims a family member was kicked out of MATR after being sent to the hospital, with the implication that this action was inappropriate or illegal. Another reviewer recounts a pattern of policy violations, lack of follow-through on family plans, and a hostile reception to emergencies that required hospital transfers. Other comments point to plans not being followed consistently, eviction rhetoric during emergencies, and residents being exposed to unsafe or unsupervised situations. These perspectives emphasize that, even in a community praised for its beauty and its people, organizational and policy issues can create real distress for families and residents.
Despite these divergent experiences, some reviewers acknowledge that the facility's potential has not been squandered. They trace a throughline from the top leadership to daily operations: strong management, a warm culture, and a commitment to high standards can coexist with real-world challenges like staffing shortages. Several comments imply that improvements and changes - whether in response to staff changes or evolving state requirements - have the potential to elevate the overall experience. The sentiment is that MATR can be excellent, and many who leave with gratitude feel they found a place where their loved ones could be safe, cared for, and cherished, even if a few bad experiences remind them of the complexity of senior care.
Overall, Madison at the Range appears to be a place that inspires both deep affection and critical scrutiny. Families who praise the community often highlight its beauty, compassionate staff, and leadership that treats residents with dignity and respect. Those with concerns point to inconsistencies in advocacy, safety, engagement, and administrative responsiveness, underscoring that in senior care, outcomes are shaped by a tapestry of factors - staffing, governance, family communication, and the evolving needs of residents. For anyone considering MATR, these reviews suggest a careful, personal assessment: visit, meet the leadership, talk with caregivers, and observe how the team responds to both routine needs and the unexpected challenges that can arise in memory care. The heart of the community - its people and its intent - appears to be its strongest asset, even as the path to consistently delivering perfect care remains a work in progress.
42 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Huntsville International (4 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shepherd Living at The Range Memory Care in Madison, AL is a premier assisted living community that provides exceptional care and support for individuals with memory-related conditions. Our community offers a range of amenities to ensure the comfort and convenience of our residents.
Residents can enjoy their favorite TV shows or movies with cable or satellite TV in their fully furnished apartments. Our dining room provides delicious meals prepared by our skilled kitchen staff, accommodating special dietary restrictions if needed. Housekeeping services keep the living spaces clean and tidy, allowing residents to relax and enjoy their time.
Our community features outdoor spaces and gardens where residents can take in the fresh air and enjoy nature. For those who like staying connected, we offer Wi-Fi/high-speed internet and telephone services.
At Shepherd Living at The Range Memory Care, our dedicated team provides 24-hour supervision to ensure the safety and well-being of our residents. We offer assistance with daily activities such as bathing, dressing, and transfers to help maintain independence while providing necessary support.
Our staff coordinates with healthcare providers to ensure seamless medical care for residents. Medication management is also provided to ensure proper administration of medications. Additionally, we have a mental wellness program in place to promote cognitive health and emotional well-being.
Transportation arrangements are available for medical appointments, ensuring that residents can easily access necessary healthcare services. We also have transportation options for leisure activities.
Residents can engage in resident-run activities as well as participate in scheduled daily activities that cater to their interests. This encourages social interaction and fosters a sense of community among residents.
Our location offers convenient access to various amenities nearby. With two cafes just a short distance away, residents can enjoy dining out or grabbing a cup of coffee with friends or family. Two parks provide opportunities for outdoor recreation, while nine pharmacies ensure easy access to medications. Residents have ample choices when it comes to healthcare providers, restaurants, places of worship, transportation options, and hospitals located nearby.
At Shepherd Living at The Range Memory Care, our aim is to provide a comfortable and supportive environment where residents can thrive and enjoy their golden years with peace of mind.
Shepherd Living at The Range Memory Care is located at 10803 County Line Road, Madison, AL 35758 in Madison County, Alabama
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