Westside Health Care Ctr in Huntsville, AL

Westside Health Care Ctr is an assisted living community in Huntsville, AL.

Information last verified:

4320 Judith Ln SW, Huntsville, AL 35805

For more information about senior living options: (866) 208-4318

3.2 from 70 reviews
5 stars
31
4 stars
8
3 stars
1
2 stars
3
1 stars
27

Overall Review of Westside Health Care Ctr

caveat 5 reviews mention this

Care concerns and neglect claims

Some residents’ family members describe serious gaps in daily care.

Several reviews raise urgent concerns about medication handling, assistance with basic needs, and whether residents were monitored and supported appropriately. Complaints include reports of delays in helping with bathroom needs and questions about whether care plans and prescribed medication were followed. Some reviewers also describe incidents that led to emergencies or requests to remove a loved one from the facility.

caveat 7 reviews mention this

Odor and cleanliness complaints

Multiple reviews mention a strong odor inside the facility.

A recurring concern in the reviews is unpleasant odor associated with dirty conditions, including urine and feces. Reviewers also describe cleanliness problems such as needing assistance with hygiene, concerns about bathing frequency, and reports of pests. In contrast, a smaller number of positive comments mention clean rooms, but the odor theme shows up frequently in the negative reviews.

caveat 7 reviews mention this

Communication is a common frustration

Families and residents describe difficulty getting timely help.

Many reviewers talk about being hard to reach—reports include call lights not being answered, long waits for staff to respond, and phones going unanswered or not allowing voicemail. Some reviews also describe not getting timely follow-up after concerns were raised, even when families were trying to coordinate care. While some positive reviews mention supportive staff, the communication problems are a strong, repeated theme among the negative feedback.

differentiator 4 reviews mention this

Rehab therapy is called out positively

Rehabilitation services are praised by families who used them.

Several reviews describe rehab progress and positive therapy experiences, including physical therapy helping a resident get up and walking with a walker. Families also mention rehab staff as part of a supportive recovery, with one review calling rehab services excellent. While other reviews criticize therapy quality and staffing, positive rehab outcomes appear in multiple accounts.

caveat 6 reviews mention this

Food quality draws mixed reactions

Dining quality is an inconsistent point across reviews.

Some reviews complain about meals being low quality, including reports of cold food and diets that felt unbalanced. Others criticize greasy or run-down food service, including limited freshness. A few reviews go the other direction and mention that residents love the food, but overall the dining theme is split and includes multiple negative accounts.

common 14 reviews mention this

Staff compassion comes through in praise

Staff members receive frequent praise for kindness and support.

Across the reviews, many families describe caregivers and nursing staff as caring, professional, responsive, and supportive during rehab and longer stays. Several accounts highlight specific staff members helping with comfort, wound care, and accompaniment to appointments, as well as ensuring residents feel at home. At the same time, the negative reviews include claims of rude behavior and insufficient assistance, so the staff experience varies widely depending on the reviewer.

common 2 reviews mention this

Nearby dining and medical options

The area includes nearby clinics, pharmacies, and casual dining.

Reviews don’t focus much on convenience, but the neighborhood map shows several nearby healthcare and everyday stops. This includes a nearby physician office and pharmacy options within roughly a mile. For casual meals, there are also nearby cafes and restaurants close by.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Devotional services off-site Devotional services off-site
  • Indoor common areas Indoor common areas

Transportation

  • Huntsville International (10 miles away) Huntsville International (10 miles away)

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care

Dining

  • Meals provided Meals provided

Activities

  • Activities on-site Activities on-site
  • Devotional activities offsite Devotional activities offsite

Nearby Places of Interest

Physicians

  • Clearview Cancer Institute (0.7 miles)
  • Imhotep Pediatrics Services (1.5 miles)
  • Pathology Associates (1.5 miles)
  • Huntsville Pediatric Associates (2.2 miles)
  • Lee, Danny Danny Lee, MD Laser Eye Center (2.3 miles)
  • Blue Huntsville (2.4 miles)
  • Hearing & Speech Clinic (2.6 miles)

Cafes

  • Blue Plate Cafe (1.2 miles)
  • Gold Sprint Coffee (1.7 miles)
  • Starbucks (2.4 miles)
  • Alchemy (2.7 miles)
  • Starbucks (2.7 miles)
  • Honest Coffee Roasters (2.8 miles)

Restaurants

  • Sonic Drive-In (1.3 miles)
  • Hops n Guac (1.3 miles)
  • Straight To Ale Brewing (1.4 miles)
  • Campus No. 805 (1.4 miles)
  • Ale's Kitchen (1.4 miles)
  • Yellowhammer Brewing (1.4 miles)
  • Olive Garden (1.5 miles)

Pharmacies

  • Walgreens (1.3 miles)
  • Walgreens (1.3 miles)
  • Huntsville Hospital Pharmacy (2.2 miles)
  • Hygenall Corporation (3.4 miles)

Parks

  • Milton Frank Stadium (1.6 miles)
  • Big Spring Park (2.6 miles)
  • Mayfair Park (2.9 miles)
  • John Hunt Park (3.2 miles)

Places of Worship

  • First Baptist Church (2.4 miles)
  • Oakwood University Seventh Day Adventist Church (2.8 miles)
  • Church of the Nativity Episcopal (2.9 miles)

Theaters

  • Cinemark Bridge Street And Xd (2.5 miles)

Hospitals

  • Uab Health Center Huntsville (2.7 miles)
  • Hh Cvicu (2.8 miles)
  • Huntsville Hospital for Women & Children (3.2 miles)
  • Brooks Home Healthcare (3.4 miles)

Frequently Asked Questions

Where is Westside Health Care Ctr?

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