Norseland Nursing Home
Save323 Black River Avenue, Westby, WI 54667
For more information about senior living options: (844) 490-3973
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The administrator is wonderful and quick to help with questions. The care team is truly special. The staff are patient with the entire family and visitors. The staff speak to patients even when they cannot respond and explain what they're doing. The facility is very nice and very clean. The staff seem to be great and very helpful. The staff are friendly and nice. They bent over backwards to make visiting family comfortable and even provided Easter Sunday dinner. Families can feel confident that their relative is in good hands. The staff work really hard at accommodating families. The facility couldn't be better. The staff take awesome care of residents.
The staff are poorly organized, rude, and work unsafely, talking about patients in other rooms. The Director of Nursing would rather blame others than her own staff. This place does not care and is breaking HIPAA laws. The staff seems understaffed.Norsland Hospice presents itself as a place where families can feel seen and supported at a profoundly difficult time. For many who walk through its doors, the initial overwhelm of saying goodbye shifts into a sense of being held by a team that understands what matters most - the person at the center of the care and the loved ones who surround them. One reviewer described the experience as a "last stop" that still managed to be humane and hopeful, thanks in large part to an administrator who is quick to help and a care team that stays with families every step of the way. The message from that account is clear: when the moment feels overwhelming, having people who will help you navigate the transition can make a meaningful difference, and the staff's patience with not only the patient but the entire family is a standout feature.
A recurring thread across many voices is the sense that someone truly is taking awesome care of mom. In the most vivid account, staff continued to speak to the patient even after she could no longer respond, explaining every action and keeping her connected to the world around her. The impression left is that of a place where care transcends routine tasks and becomes an act of presence and respect. For families contemplating this last stage of life, the sentiment is that if you're seeking a setting where your loved one is treated with exceptional kindness and attention, Norsland could be that place. And even as the reality of end-of-life care is emotionally heavy, there is room for a fragile, almost sacred sense that some moments can become special with the right people by your side.
Within the mosaic of experiences, a standout comment - "TAKING AWESOME CARE OF MY MOM" - reads like a mission statement from one family. The account emphasizes not only the clinical aspects of care but the daily rituals of reassurance: staff members letting families know what is happening, speaking with the patient as if she could still hear, and creating an atmosphere where the care team's dedication shines through in tangible, comforting ways. The narrative here isn't merely about medical competence; it's about being present with families in a way that respects both the patient's dignity and the emotional journey of those who love them. The overall takeaway is that a well-coordinated, compassionate approach can transform a daunting process into something a bit more bearable and even meaningful.
Not every review aligns with such glowing sentiment, and mixed feedback is part of the picture. One reviewer reported a troubling experience of poorly organized staff who were rude and talked about patients in other patients' rooms, which created confusion for family members who weren't immediately present to see who was being referenced. The accusation extended to concerns about privacy, with the Director of Nursing described as placing blame on staff rather than taking responsibility. While this is a single account, it underscores a real tension some families feel between warmth and professionalism on the one hand and concerns about organization and adherence to confidentiality on the other. In hospice care, where every conversation and gesture matters, such observations can be especially painful and hard to parse.
On the other hand, several accounts paint a brighter picture of the facility. A reviewer described Norsland as a very nice, very clean place where a cousin who moved in July 2022 found staff to be great and very helpful. Another short but positive note - "Friendly" - paired with mentions that the location feels welcoming and well-kept. There is also a sense of acknowledgment that the home can feel understaffed at times, which may color some experiences, but the overarching impression remains that many staff members strive to be responsive and kind, doing their best to meet families' needs even in challenging circumstances.
The most emphatic praise comes from families who traveled from afar and felt deeply supported. One reviewer described the staff as bending over backward to ensure comfort for visiting relatives, going so far as to provide Easter Sunday dinner to ease the burden of being away from home. Phrases like "Couldn't be better!" and "These folks are amazing and work really hard at accommodating families" recurred in these recollections, underscoring a common thread: when the care team goes above and beyond to accommodate loved ones and create a sense of normalcy during a difficult visit, families leave with a lasting sense of gratitude. The sentiment that the staff are "loving" and "nice" - even if the operational pieces aren't flawless in every moment - appears as a powerful counterbalance to the more critical notes.
Taken together, the collection of reviews offers a nuanced portrait of Norsland Hospice: it is a place where extraordinary compassion and family-centered care exist side by side with concerns about organization and privacy that some experiences reveal. For many families, the staff's empathy, presence, and willingness to accommodate - even to the point of sharing a meal or ensuring comfortable visits across state lines - create a fragile, precious sense of peace during a time when such calm can feel elusive. The range of voices suggests that outcomes may hinge on everyday factors like staffing levels on a given day, the specific care team involved, and the families' ability to advocate in real time.
Ultimately, the messages shared by these reviewers reflect a shared hope: that in a setting dedicated to comfort and dignity, there will be people who consistently place the patient and their loved ones at the center of care. If you are facing a hospice transition, you may encounter moments of profound tenderness and careful attention, alongside opportunities to address concerns about privacy and organization with the leadership and care teams. The stories affirm that, for many families, a well-supported visit to Norsland can be An experience that honors both the memory of a loved one and the emotional needs of those who hold them close.
59 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Norseland Nursing Home in Westby, WI is a premier assisted living community that offers exceptional amenities and care services to its residents. Our residents can enjoy the convenience of having a beauty salon on-site, where they can get pampered and look their best. They can also stay entertained with cable or satellite TV in the comfort of their own rooms.
We provide community operated transportation to ensure that our residents have easy access to various locations within the area. For those who are tech-savvy or need to stay connected, we offer a computer center and Wi-Fi/high-speed internet throughout the facility.
Meals are an important part of daily life, and our dining room offers restaurant-style dining with delicious meals prepared by our skilled chefs. Special dietary restrictions are accommodated, including diabetes diets.
To keep our residents active and engaged, we have a fitness room where they can exercise and stay fit. We also have a gaming room for some friendly competition or leisure activities. A small library is available for those who enjoy reading.
At Norseland Nursing Home, we value cleanliness and provide housekeeping services to ensure that our residents live in a well-maintained environment. Each resident has private bathrooms for their comfort and convenience.
Transportation arrangement services are available both for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is provided to assist residents during the transition process.
We prioritize the mental wellness of our residents and have a dedicated mental wellness program in place. Our staff assists with activities of daily living, such as bathing, dressing, and transfers, ensuring that our residents receive the support they need at all times.
With 24-hour call system and supervision, our residents can feel safe knowing that help is always available when needed. Medication management is provided by trained professionals to ensure proper administration of medications.
To keep our residents socially active, we offer concierge services and scheduled daily activities. Fitness programs and planned day trips are organized to promote an active lifestyle. Resident-run activities allow our residents to take charge of their own entertainment.
Norseland Nursing Home is conveniently located near cafes, pharmacies, physicians, restaurants, places of worship, and transportation options. This ensures that our residents have easy access to essential services and can maintain an active social life.
Come experience the exceptional care and vibrant community at Norseland Nursing Home in Westby, WI.
Norseland Nursing Home is located at 323 Black River Avenue, Westby, WI 54667 in Vernon County, Wisconsin
Norseland Nursing Home on seniors.fyi includes 5 photos including images showing building, awning, brick, entrance, sidewalk, outdoors, lake, cooking, and more.
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