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Kensington Care And Rehab Center in Waukesha, WI

Kensington Care And Rehab Center is a nursing home community in Waukesha, WI.

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Kensington Care And Rehab Center in Waukesha, WI

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  • Interior

    A cozy living room with two chairs, a small table with a lamp, and a window letting in natural light.

  • Building

    A modern educational building with a brick exterior and a landscaped entrance.

  • Architecture

    A beautifully designed entrance featuring stone and wood elements, adorned with planters and a bench.

  • Bedroom

    A modern hospital patient room featuring a neatly made bed with a blue blanket and large windows providing natural light.

  • Office

    A healthcare receptionist wearing a mask, assisting at the front desk.

  • Healthcare

    A healthcare worker in blue scrubs and a mask is focused on the computer in a hospital office.

  • Computers

    Healthcare professionals working diligently at their stations in a hospital setting.

1810 Kensington Drive, Waukesha, WI 53188

For more information about senior living options: (866) 208-4318

4.1 from 103 reviews
5 stars
74
4 stars
5
3 stars
5
2 stars
1
1 stars
18

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Top 5% Senior Living Community in 2024Top 5% Senior Living Community in 2026

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Overall Review of Kensington Care And Rehab Center

common 22 reviews mention this

Staff care and friendliness

Residents and families repeatedly describe staff as caring, welcoming, and helpful.

Many reviews say staff were attentive, friendly, and respectful, and that residents’ day-to-day needs were handled with care. Several also mention being kept informed, quick help when assistance was needed, and a team approach across departments like nursing, therapy, and social work. A recurring contrast is that families felt more supported than they expected, especially during rehab and recovery.

caveat 9 reviews mention this

Staffing and response time concerns

Some reviewers report long waits or missing help when call buttons are used.

A handful of negative reviews describe call-button delays, staff being hard to find, and residents left alone for extended stretches. These complaints also connect to falls or inadequate support after incidents, along with examples of unresolved concerns or poor follow-up. Even within mixed experiences, multiple reviewers describe feeling that staffing levels were not enough to meet needs consistently.

common 12 reviews mention this

Clean, updated facility feel

Several reviews highlight cleanliness and a well-kept, updated environment.

Positive reviews frequently mention cleanliness, order, and an updated look such as fresh paint, new floors, or a clean, modern feel. Families also describe a welcoming atmosphere and rooms that they consider pleasant or well maintained. A smaller set of reviews disputes that impression, describing a shabbier condition or specific room issues.

common 3 reviews mention this

Food quality is a mixed point

Dining gets mixed feedback, with both praise and complaints.

One reviewer specifically notes that food was good and attributes it to a new chef. Other feedback criticizes meals as cold for an initial stretch, with improvements later on in that same review. Overall, dining appears to be inconsistent rather than uniformly praised.

differentiator 6 reviews mention this

Rehab progress and therapy support

Multiple reviewers credit therapy and rehab support for real progress.

Several reviews describe rehab outcomes—such as getting back on their feet, improvement in mobility, or meaningful progress in weeks. Families frequently tie the progress to the coordinated work of therapy and nursing and describe case management support during the stay. Reviewers in these stories also describe a clear recovery focus rather than just custodial care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • General Mitchell International (19 miles away) General Mitchell International (19 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • The Blue Ribbon Of Waukesha (0.9 miles)
  • Chili's Grill & Bar (0.9 miles)
  • Culver's (1.1 miles)
  • Tally's Tap & Eatery (1.3 miles)
  • Taco John's (1.3 miles)
  • People's Park (1.4 miles)
  • McDonald's (1.4 miles)

Cafes

  • Panera Bread (0.9 miles)
  • Starbucks (1.7 miles)
  • Mama D's Coffee (1.9 miles)
  • Black Canyon Coffee (6 miles)
  • Panera Bread (6.6 miles)
  • Starbucks (6.8 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Walgreens (1.3 miles)
  • Walmart Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • Meijer Pharmacy (2.2 miles)
  • Walgreens (2.7 miles)

Hospitals

  • Waukesha Memorial Hospital (0.9 miles)
  • Ascension Wisconsin Hospital - Waukesha Campus (5.5 miles)
  • Waukesha Memorial Hospital (7.7 miles)

Parks

  • Glacier Cone Park (1.2 miles)
  • Waukesha Parks Rec & Forestry (2.1 miles)
  • Rivers Crossing Park (3.2 miles)
  • Wagner Park (5.7 miles)
  • Fox Brook Park (6.6 miles)
  • Lake Park Park (6.9 miles)
  • The Big Backyard (7.2 miles)

Places of Worship

  • First Congregational Church (1.6 miles)
  • Riverglen Christian Church (5.2 miles)

Physicians

  • Moreland Ear Nose & Throat (1.7 miles)
  • Prohealth Care Medical Associates (2.4 miles)
  • ProHealth Care Building (3.9 miles)
  • Orthopaedic Associates Wisconsin (4.4 miles)
  • West Suburban Center For Arthritis (5.1 miles)
  • Wheaton Franciscan Medical GRP (5.7 miles)
  • Aurora Wilkinson Medical Clinic (6.1 miles)

Theaters

  • Silverspot Cinema - The Corners of Brookfield (5.2 miles)
  • Hillside Cinema Delafield, Wi (6.5 miles)

Frequently Asked Questions

Where is Kensington Care And Rehab Center?
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