Kensington Care And Rehab Center in Waukesha, WI
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1810 Kensington Drive, Waukesha, WI 53188
For more information about senior living options: (844) 490-3973
Kensington Care + Rehab is described as a gem of the community with a welcoming, family-like staff. The staff are attentive, friendly, and genuinely caring for loved ones. Therapy and nursing work in tandem to rehab residents with compassion. There is a wide range of activities and a beautiful outdoor courtyard for downtime. The facility is newly renovated with fresh paint and new floors. The environment is clean, modern, and homey, with staff treating residents like family. Staff such as Lindsay, Tashi, and Joyce are praised for going above and beyond to assist families. The PT department has made significant progress in weeks, giving residents hope and smiles again.
The reviewer describes the facility as horrific, with staff nowhere to be found and basic care unmet. They warn others not to place a loved one there, calling it a horrible experience. The building is described as old, shabby, and not a welcoming place for care. There are reports of long wait times for assistance and call buttons that go unanswered. Some reviewers note rough handling and a lack of accountability among staff. Short-staffing is blamed for patients being injured or left unattended. Several reviews describe the environment as dirty, unsafe, and unsanitary. One reviewer states that the facility should be shut down.Kensington Care and Rehab Center in Waukesha is best suited for families seeking a rehab-forward experience with a warm, home-like atmosphere. The community tends to shine for seniors who are recovering from a acute illness or surgery and need coordinated therapy - especially those who respond well to a team approach where nurses, therapists, and aides work in tandem toward measurable improvement. It also serves long?term residents who value a community feel, regular activities, and ongoing social engagement. Those who should consider alternatives are families prioritizing an exceptionally tight safety record, consistent staffing at every shift, and flawless communication with families on a daily basis, or those caring for relatives with advanced dementia requiring near-constant supervision.
The strongest positives center on people and process. Families repeatedly highlight a welcoming, almost familial staff culture, with therapy and nursing departments coordinating care to push for rehabilitation milestones. The facility's refreshed look - renovations, bright common areas, and an inviting atmosphere - helps residents feel at ease. Residents enjoy a robust schedule of activities, access to an outdoor courtyard, and frequent opportunities to socialize, which is a meaningful offset for those who value quality of life alongside clinical care. Multiple testimonials underscore dependable administration support, with case managers and social workers who actively facilitate transitions and problem-solve on behalf of families.
Yet the care experience is not without significant cautions. Several reviews describe serious safety and reliability gaps: periods of understaffing that leave call bells unanswered or delayed, and alleged instances of residents being left unattended or not being promptly helped. Some patients and families report rooms that fall short of expectations in upkeep or comfort, and at least one account characterizes the overall environment as unsafe when staffing is thin. The spectrum of commentary ranges from highly favorable to alarmingly negative, signaling that outcomes may hinge on shift-level staffing and supervisor responsiveness. Prospective families should treat these red flags as meaningful risk signals requiring targeted verification.
In weighing pros against cons, the community's real strength appears when a resident's care plan aligns with strong therapy engagement and stable, attentive front-line staff. In those moments, rehab progress can be pronounced, and the sense of being cared for by a cohesive team translates into tangible improvements - patients regain function, and families feel informed and reassured. Conversely, when staffing pressures surface, the same positives can be strained, and concerns about responsiveness and daily care quality become magnified. The contrast makes Kensington a high-reward option for the right resident and a potentially risky one for those needing very consistent supervision.
Decision-making should center on firsthand observation and concrete questions. Prospective families should tour at different times and people, speaking directly with therapists, nurses, and the unit manager about staffing ratios on the shifts most likely to care for their loved one. Ask for recent response-time statistics to call bells, clarity of daily communication with families, and examples of how care plans are updated as conditions change. Inspect rooms and common areas for cleanliness and comfort, and review menu options and activity calendars to gauge day-to-day quality of life. Request to speak with a current resident or family about the most recent weeks of care to validate consistency.
Ultimately, Kensington offers a compelling blend of compassionate staff, active rehab, and a welcoming environment that can deliver meaningful recovery and daily life satisfaction. The caveat is clear: the facility's effectiveness hinges on adequate staffing and reliable administration on the specific shift, as well as ongoing, transparent family communication. For families willing to verify staffing stability and to engage with the facility's leadership about concerns, Kensington is a strong, practical choice. If safety, dependable supervision, and unwavering consistency across all shifts remain non-negotiable, exploring alternatives with a proven track record in those areas is strongly advised.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Kensington Care and Rehab Center is an assisted living community located in Waukesha, WI. With a wide range of amenities and care services, Kensington offers a comfortable and convenient living environment for its residents.
The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for outings and appointments, and there is also a computer center for residents to use.
Dining options are abundant at Kensington, with a dining room offering restaurant-style meals prepared by their dedicated staff. Residents can also enjoy their meals in the outdoor space or have them delivered to their fully furnished rooms with private bathrooms.
For leisure activities, there is a fitness room, gaming room, small library, and wellness center where residents can engage in physical exercise and mental wellness programs. Concierge services are available for assistance with planning day trips and resident-run activities are organized regularly.
Kensington's location provides easy access to various amenities nearby. There are three cafes, parks, and pharmacies within close proximity to the community. Additionally, there are multiple physicians' offices and restaurants nearby for convenience.
Overall, Kensington Care and Rehab Center offers comprehensive care services along with numerous amenities to enhance the quality of life for its residents while ensuring their safety and comfort.
Kensington Care And Rehab Center is located at 1810 Kensington Drive, Waukesha, WI 53188 in Waukesha County, Wisconsin
Kensington Care And Rehab Center on seniors.fyi includes 8 photos including images showing healthcare, interior, nurse, building, architecture, decor, reception, office, and more.
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