1 Hamilton Drive, Two Rivers, WI 54241
For more information about senior living options: (844) 490-3973
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Missy loves her room, all of the staff, the food, and the awesome care she has been receiving. The staff are on top of things 100 percent. The staff are very kind. The food is good and the facility is very clean. The staff are very caring and thoughtful. The grandmother received excellent care.
Management only cares about the dollars in their pockets and has no human compassion. The facility is severely understaffed, leading to long waits for basic needs such as using the restroom. Incompetence is rampant at the facility. Patients experienced inadequate pain management after surgery. The admission process was not properly conducted, with no gloves in the room and medications not being reviewed. The staff were unprofessional and rude, described as being like mean middle school girls. It took 24 hours to get a call light and 48 hours to obtain guard rails. Some reviewers urged that the facility be shut down.The collection of voices about this facility paints a picture of a place that evokes very strong and very mixed feelings from families and loved ones. On one end, there are heartfelt testimonials about warmth, attentiveness, and genuine care. On the other end, there are urgent warnings about safety gaps, understaffing, and lapses that left some residents underserved or worse off. Taken together, the reviews reveal a complex portrait: a community that can feel like home and be a source of real comfort for some, while raising serious concerns for others who have watched their family members struggle under inconsistent care.
Several reviewers sing the praises of particular residents, staff, and moments of relief during tough times. One caregiver speaks to Missy's experience with enthusiasm, noting that Missy loves her room, the staff, the food, and the "awesome care" she has received. They felt confident in the staff's responsiveness and said they observed the same level of care when speaking with multiple team members. This perspective highlights a sense of trust and appreciation for the people who work there, as well as gratitude from families who feel heard and supported. Another family member describes visiting during the Covid period and being impressed by the communication and willingness of the staff to accommodate conversations with their relative over the phone, which they framed as a meaningful relief during isolation. A separate note celebrates what they see as excellent care for their grandmother, complimenting the kindness of the team, the quality of the food, and the cleanliness of the facility. There are also expressions of relief when families feel their loved ones are receiving compassionate, respectful treatment, with lines like "the staff are very kind" and "the best part is the staff."
Yet alongside these positives, a sizable portion of the feedback centers on serious concerns about care quality, safety, and administrative responsiveness. Several reviews describe a troubling decline in health for their loved ones after admission, blaming understaffing, inadequate therapy, and delayed assistance with basic needs. A recurring theme is that therapy was insufficient or neglected, and that patients did not receive the level of attention or intervention necessary to recover or maintain health. There are explicit statements that the facility is understaffed and that care could be inconsistent depending on who was on shift. One reviewer recounts waiting almost an hour for a resident to use the restroom and notes that it felt like a broader pattern of delays in essential services; another laments that it took 24 hours to adjust a medication plan and 48 hours to obtain necessary safety equipment like guard rails. These anecdotes underline perceptions of slow responses, gaps in safety protocols, and a sense that urgent needs could fall through the cracks.
The negative experiences extend to admissions and daily care practices that some families found alarming. Posts describe lapses such as lack of gloves in rooms, unreasonably high room temperatures, and a failure to review medications upon admission. There are allegations of unprofessional behavior and communication that resembled a high-school atmosphere more than a professional healthcare setting. Pain management and relief from constipation are singled out as areas where residents were left without appropriate care, suggesting serious discomfort and a sense that medical needs were not being prioritized. In one particularly stark note, a reviewer says, "Incompetence is rampant here," urging others to keep their loved ones away. The sentiment is that some days felt chaotic, with care standards not meeting basic expectations for safety and dignity.
Interwoven with the criticisms are reminders of the human stakes involved. Several reviewers emphasize that they are grateful for moments of good care and communication, and they acknowledge the variability that can exist in a care facility. One member mentions that their mother's final months were handled with care and respect, expressing gratitude for a team that treated their loved one with compassion during a difficult time. Others reflect on how important it is to advocate for a loved one, noting that family involvement can help ensure needs are addressed. The tension between appreciation for the staff's kindness and concern about systemic shortcomings is palpable, suggesting that the facility has the potential to be a supportive environment but may require meaningful changes to address consistent safety and care concerns.
In the end, what emerges is not a single verdict but a spectrum of experiences. For some families, the staff's warmth, the cleanliness, the quality of meals, and the ability to connect with loved ones during challenging times create a strong sense of trust and satisfaction. For others, the absence of timely therapy, the delays in basic care, and the perceived lack of professional conduct raise alarms about the overall safety and effectiveness of the care being provided. A common thread across all accounts is the importance of attentive, competent, and compassionate caregiving - paired with reliable staffing and clear, respectful communication. The reviews collectively suggest that improvements in staffing levels, admission practices, medication reviews, and consistent safety protocols could help bridge the gap between the experiences described and the high standards that families hope to see in a facility entrusted with their loved ones' well-being.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Atrium Post Acute Care of Two Rivers in Two Rivers, WI is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, and fully furnished accommodations. Residents can also enjoy the gaming room, garden, housekeeping services, kitchenette, move-in coordination assistance, outdoor space, private bathrooms, restaurant-style dining experience, small library, telephone access, transportation arrangement for non-medical purposes and transportation to doctors appointments.
For those who value staying connected online or need high-speed internet access,Wi-Fi is available. The care services provided include 24-hour call system for emergency purposes and monitoring by staff members at all times. Assistance with activities of daily living such as bathing and dressing is readily available. Additionally,residents can receive help with transfers as needed.
Special dietary needs are carefully attended to with diabetes diet options and special dietary restrictions taken into account during meal preparation and service. Medication management is provided to ensure that residents take their prescribed medications correctly and on time. Mental wellness programs are implemented to support emotional well-being.
The community also boasts various amenities nearby including cafes,parks ,pharmacies ,physicians' offices ,restaurants,and places of worship. For recreational activities,the community offers concierge services,fitness programs,scheduled daily activities,and planned day trips.
At Atrium Post Acute Care of Two Rivers in Two Rivers, WI residents can enjoy comfortable accommodations along with a variety of amenities and care services to meet their needs while being supported by knowledgeable staff members who prioritize their well-being and happiness.
Atrium Post Acute Care Of Two Rivers is located at 1 Hamilton Drive, Two Rivers, WI 54241 in Manitowoc County, Wisconsin
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