Willows Nursing & Rehab Ctr in Sun Prairie, WI
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41 Rickel Rd, Sun Prairie, WI 53590
For more information about senior living options: (844) 490-3973
At Willows Nursing & Rehab Center, the monthly cost for a private room is $6,870, which significantly exceeds both the average rates in Dane County and across the state of Wisconsin. In comparison, the typical monthly expense for a private room in Dane County stands at $3,914, while the statewide average is even lower at $4,339. This disparity may reflect the specialized services and amenities provided at Willows, suggesting that families seeking care here might be investing in a higher level of comfort or particular therapeutic offerings unique to this facility.
| Floor plans | Willows Nursing & Rehab Ctr | Dane County | Wisconsin |
|---|---|---|---|
| Private | $6,870 | $3,914 | $4,339 |
Management has improved and the staff are empathic. The facility's quality has really turned around. The staff were amazing to residents and responsive to their needs. The rehab program is very good. The therapist has been there for a long time. The activities were very good and the director was nice. The food was good and dietary monitoring was thorough. The facility was clean.
The Willows is described as a God-awful sad place that should be investigated by the Health Department. The facility is deemed detrimental to health, with a reviewer saying they would give less than one star. The director is accused of being insincere and caring only as an act; neglect by staff is cited. Nurses allegedly went two weeks without giving the resident her medications, described as neglect. The reviewer warns to run fast before putting a loved one in this awful, disgraceful place. The facility is described as dirty, with smells, unhelpful staff, and outdated. Administration is likened to a used car salesman. A wrong medication incident occurred where the wrong drug was given to the other patient, and such errors are claimed to have happened before.Willows Nursing & Rehab Center in Sun Prairie is best suited for families seeking short-term rehabilitation with solid therapy resources and a hands-on care team, provided they can tolerate a care environment that has shown both strong rehab potential and notable safety and consistency risks. Since its sale to Crossroads, several families report that management oversight and empathy among staff have improved, which matters for real-time responsiveness and daily interactions during recovery.
Yet there are clear reasons to consider alternatives. A number of reviews allege neglect, medication errors, and lapses in routine safety, including gaps in med administration and even wrong medications being given. Cleanliness and odor concerns, together with claims of an outdated facility and high costs, create a pattern that raises red flags for long-term safety and dignity. Families must weigh whether a facility with these reputational whiplash indicators can reliably sustain the level of daily care a loved one requires.
The strongest positives lie in rehab quality and therapy continuity. Reports of long-tenured therapists and an active, responsive director in some shifts suggest that residents can make meaningful progress when engaged in therapy and daily activity plans. When care staff are described as empathic and the environment remains clean in certain reviews, it signals that the right staff mix can deliver practical recovery gains and a constructive daily routine. These advantages can offset some uncertainty, but only when medication safety and consistent staffing are demonstrably solid.
Where the balance tips away is in safety and reliability. The most serious concerns revolve around medication management - episodes of missing meds, incorrect prescriptions, and perceived neglect - and the recurring impressions of unhelpful staff and inconsistent administration. The discrepancy between positive rehab notes and negative safety anecdotes creates a volatile picture: progress in therapy does not automatically translate into dependable daily care. For a resident whose needs include complex medical supervision or a lower tolerance for risk, these gaps can erode confidence quickly.
To make a well-informed decision, pursue concrete, current data and verification. Insist on recent state inspection results and any corrective action plans; request to speak directly with the nurse manager about med administration protocols and how shortages or mix-ups are prevented; tour therapy spaces during a typical day to observe therapist experience and patient engagement; assess cleanliness and odor in person rather than relying on photos; and ask for transparency around costs, what is included, and any potential add-ons. Also demand candid conversations about staffing levels across shifts and how care plans are coordinated between rehab and long-term care services.
Ultimately, the choice hinges on long-term goals and risk tolerance. If a rehab-focused placement with attentive therapists and a clear plan for recovery is the priority - and there is confidence in medication safety and consistent staffing - Willows can be workable, even preferable, for the right resident amid careful monitoring. If long-term residency is the aim, and predictable safety, consistent daily care, and a modern, well-maintained environment are non-negotiable, alternative communities with stronger safety records and lower cost pressures should be seriously considered. Families should treat this as a decision with conditional viability: viable for short-term rehab with vigilant oversight, questionable for extended stay without substantial, verifiable assurances.
Actionable next steps: arrange a comprehensive tour during active hours, not just a staged visit; insist on speaking with several frontline staff and the nurse manager about daily med routines and incident history; request the latest state survey results and any pending corrective actions; review the menu and diabetic management practices in detail; and compare Willows side-by-side with a couple of nearby facilities that consistently score higher on safety and resident satisfaction. A well-supported verdict will hinge on concrete, up-to-date assurances rather than impressions from a single visit or an online snapshot.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults. Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Dane County Regional (6 miles away)
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Willows Nursing & Rehab Center in Sun Prairie, WI is a warm and inviting assisted living community that offers a range of amenities and care services for senior residents. The center boasts spacious and comfortable rooms that include private bath tubs, ensuring utmost convenience and relaxation for all residents. Additionally, the on-site beautician provides personal grooming services, allowing residents to look and feel their best.
For spiritual well-being, Willows Nursing & Rehab Center offers both on-site and off-site devotional services. These services provide an opportunity for residents to engage in meaningful religious practices and connect with their faith.
The indoor common areas provide a welcoming space for socialization and community engagement, while the outdoor common areas offer beautiful surroundings where residents can enjoy fresh air and nature. The community is designed to be wheelchair accessible, with showers that are easily accessible for individuals with mobility needs.
Care services at Willows Nursing & Rehab Center include specialized assistance with incontinence management, ensuring that residents receive personalized support in maintaining their dignity and comfort.
When it comes to dining, the center offers vegetarian options to accommodate varying dietary preferences and needs. The culinary team prepares delicious meals that are nutritious and satisfying.
Residents at Willows Nursing & Rehab Center can also enjoy a variety of activities to keep them engaged and entertained. Devotional activities both on-site and off-site allow individuals to continue practicing their faith in a supportive environment.
The convenient location of Willows Nursing & Rehab Center ensures easy access to various amenities within the surrounding area. There are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals nearby, providing ample opportunities for recreation, healthcare visits, social outings, and cultural experiences.
Overall, Willows Nursing & Rehab Center is dedicated to providing exceptional care services while fostering an inclusive community atmosphere where seniors can thrive physically, emotionally, socially, and spiritually.
Located in the heart of Sun Prairie, Wisconsin, this area offers a convenient and vibrant community for seniors looking to settle down. With a variety of dining options such as Culver's, Subway, and Daly's Bar & Grill nearby, residents can easily find delicious meals to enjoy. Additionally, there are several pharmacies in close proximity including O'Connell Pharmacy and Walgreens for any medical needs. The numerous parks like Pheasant Run Park and Sunny Valley Park provide opportunities for outdoor activities and relaxation. For healthcare services, there are reputable physicians like Total Wellness and Robertson Plastic Surgery within a short distance. Places of worship such as Sacred Hearts of Jesus and Mary Catholic Church cater to spiritual needs, while hospitals like Spay Me ensure accessibility to medical care. With cafes like Panera Bread and Starbucks just a few miles away, residents can easily meet up with friends for coffee or catch a movie at Flix Brewhouse for entertainment. Transportation is also convenient with Dane County Regional Airport (MSN) located 6.1 miles away for easy travel access. This area offers a well-rounded community with amenities that cater to the needs and preferences of seniors looking for a comfortable living environment in Sun Prairie.
At Willows Nursing & Rehab Center, the monthly cost for a private room is $6,870, which significantly exceeds both the average rates in Dane County and across the state of Wisconsin. In comparison, the typical monthly expense for a private room in Dane County stands at $3,914, while the statewide average is even lower at $4,339. This disparity may reflect the specialized services and amenities provided at Willows, suggesting that families seeking care here might be investing in a higher level of comfort or particular therapeutic offerings unique to this facility.
Willows Nursing & Rehab Ctr is located at 41 Rickel Rd, Sun Prairie, WI 53590 in Dane County, Wisconsin
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