Crossroads Care Center Of Sun Prairie

Pros

• The CNAs at the facility seem very caring and attentive to the residents.
• The admissions person received praise for her warm and compassionate demeanor.
• The social worker, possibly named Kelly, also had positive interactions with residents and their families.
• Crossroads of Sun Prairie is described as an excellent community with good care and food.
• The facility is well-maintained, with clean floors and open fire exits, reflecting good management of the premises.

Cons

• The facility has cold and sub-par food, and the rooms lack air conditioning.
• The head nurse is described as rude and sarcastic.
• Residents do not have phones in their rooms, making it uncomfortable for visitors due to small room sizes and lack of seating.
• The director of nursing is perceived as cold and lacking kindness or a good bedside manner.
• The administrator is seen as young and lacking the life experience necessary to run a facility effectively.
• The facility appears misleadingly marketed, presenting itself as a luxurious hotel when it is far from that reality.
• There are concerns about the quality of care, with reports of bed sores due to inadequate physical therapy.
• The focus on profits over patient care creates an impression that the facility prioritizes financial gain rather than the well-being of residents.

Review

The experiences shared in the reviews of various healthcare facilities highlight a stark contrast in quality, care, and overall environment for residents and their families. One individual had a notably negative experience with a facility in Dane County, describing it as perhaps the worst of its kind. They expressed their dissatisfaction with numerous aspects including the quality of food, which was often served cold and lacked flavor, along with the severe deficiency of air conditioning in resident rooms. The reviewer voiced serious concerns regarding the demeanor of the head nurse, lamenting her rude and sarcastic attitude towards both residents and visitors. This lack of compassion was further aggravated by physical aspects such as the cramped size of rooms that left no space for visitors to sit comfortably during visits.

This same reviewer also detailed their wife’s unfortunate two-week stay intended for physical therapy. Regrettably, what was promised did not materialize; instead, they reported that their loved one received no actual therapy but developed bed sores during her time there. Realizing that recovery would be unattainable in such an environment prompted them to seek alternative accommodations. However, they faced resistance from the facility when attempting to move their wife, leading them to strongly advise against allowing any loved one to receive care at this establishment.

On the other hand, another review reflects on a different aspect of healthcare facilities. It describes how misleading promotional materials can paint an artificially rosy picture. While some staff members were noted as caring—particularly certified nursing assistants (CNAs) who appeared dedicated despite being overworked—the overall atmosphere suffered due to poor leadership at higher levels. Concerns about management were raised repeatedly; for instance, the director of nursing exhibited a cold demeanor lacking kindness or bedside manner when interacting with residents.

The administrator's youth and perceived lack of life experience contributed further to a sense of insecurity among families relying on this facility for proper care of their loved ones. With top management displaying indifference towards residents’ needs and feelings exacerbating existing challenges within the facility, it left many wondering if anyone truly had the best interests of patients at heart—apart from isolated staff members like warm-hearted social workers or admissions personnel.

In stark contrast stands Crossroads of Sun Prairie—a community that seems to emphasize genuine care amid challenging circumstances. Even though understaffing was acknowledged as a concern here too, many felt assured by reports that overall care remained commendable alongside positive dining experiences noted by family members visiting residents on-site. This facility appears willing to offer engaging activities designed specifically for resident enjoyment while maintaining cleanliness throughout shared spaces like libraries or common areas.

Residents' personal spaces may suffer slightly in terms of spaciousness; however, wellbeing remains paramount among praising families who appreciate meticulous attention given toward cleanliness ensuring fire exits remain accessible at all times—a fundamental safety concern echoed across these reviews. Ultimately, while some facilities fail critically in catering adequately for those entrusted into their hands—especially under profit-driven motives—others like Crossroads show potential despite limited staffing resources through heartfelt attentiveness exhibited by caregivers committed daily toward uplifting every patient's living experience during trying times.

Restaurants

• Culver's (0.1 miles)
• Prairie Lanes (0.3 miles)
• Subway (0.5 miles)
• Daly's Bar & Grill (0.6 miles)
• McDonald's (0.8 miles)
• Lost Court Bar and Grill (1.3 miles)
• Guimo's Mexican Restaurant (1.3 miles)

Pharmacies

• O'Connell Pharmacy (0.5 miles)
• Walgreens (0.8 miles)
• Walgreens (1.4 miles)
• Pick 'n Save Pharmacy (1.8 miles)
• SSM Health Prescription Center (1.9 miles)
• UW Health at The American Center Pharmacy (3.5 miles)
• Target Pharmacy (5.4 miles)

Parks

• Pheasant Run Park (0.5 miles)
• Sunny Valley Park (0.6 miles)
• Hunter's Ridge Park (0.7 miles)
• Sheehan Park (0.9 miles)
• Orfan Park (1.3 miles)
• Angell Park Dream Park (1.5 miles)
• Wetmore Park (1.5 miles)

Physicians

• Total Wellness (1.3 miles)
• Robertson Plastic Surgery (1.3 miles)
• Allure Skin Health (1.5 miles)
• Aesthetic Artistry MedSpa (1.8 miles)
• Sun Prairie Clinic (1.9 miles)
• Dean Health System (1.9 miles)
• Dean Clinic (1.9 miles)

Places of Worship

• Sacred Hearts of Jesus and Mary Catholic Church (1.5 miles)
• Heartland Community Church (2.7 miles)
• Eastside Evangelical Lutheran (5 miles)
• Norway Grove Memorial Lutheran Church Elca (7.5 miles)

Hospitals

• Spay Me (2 miles)

Cafes

• Panera Bread (4.6 miles)
• Starbucks (5.2 miles)

Theaters

• Flix Brewhouse (5 miles)

Transportation

• Dane County Regional Airport (MSN) (6.1 miles)