Omro Care Center

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  • Interior

    A woman smiling in a store with shelves filled with products.
  • Decor

    A cozy hotel room with two beds, a lamp, and a window allowing natural light in.
  • Living Room

    A cozy living room featuring striped sofas, decorative accents, and a warm fireplace.
  • Building

    An aerial view of a school campus surrounded by trees and a parking lot, captured during winter.
  • Architecture

    A view of the entrance to a building during winter, with some snow on the ground.
  • Bedroom

    A well-lit hospital room featuring a bed and essential furnishings.
  • Trees

    An aerial view of a school campus surrounded by winter scenery and a parking lot.
  • Landscaping

    Aerial view of a school building surrounded by trees and a parking lot during winter.
  • Television

    A well-furnished hospital room featuring a bed, wardrobe, and television.
  • Aerial View

    An aerial view of a suburban area blanketed in snow, showcasing the quiet beauty of winter in a small town.
  • Healthcare

    A spacious rehabilitation therapy room equipped for patient care and therapy activities.

Omro Care Center

500 Grant Avenue, Omro, WI 54963

For more information about senior living options: (844) 490-3973

3.6 from 15 reviews
5 stars
7
4 stars
3
3 stars
1
2 stars
0
1 stars
4

Board and Care Home Skilled Nursing Facility

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Assisted Living

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    Overall Review of Omro Care Center

    Pros

    • pro The staff are kind and patient, making families feel comfortable during recovery.
    • pro They answer questions and involve families in the recovery process.
    • pro The care team is top-notch and residents receive excellent care.
    • pro Omro Care Center has caring staff and a wonderful therapy department.
    • pro Activities, including music entertainment, keep residents busy and engaged.
    • pro The facility is described as a great option for both short- and long-term care.
    • pro Residents enjoy visiting with others and staff take great care of them.
    • pro The environment is friendly and clean.
    • pro Laundry services for patients help families by handling their laundry.

    Cons

    • pro The staff are understaffed and fail to provide timely assistance, leaving residents waiting for help for hours.
    • pro Residents are left outside their doors for hours in a wheelchair.
    • pro There was an incident where medication was overdosed, requiring hospital treatment.
    • pro Rehabilitation is described as a joke by reviewers.
    • pro Bandages are not changed and wounds are left untreated, hindering recovery.
    • pro The food is horrible.
    • pro Residents have to wait hours for bathroom help and sometimes a week to get a shower.

    Review

    Omro Care Center comes up in many conversations as a place that people turn to when a loved one is moving from hospital care toward longer-term needs. The reviews reveal a facility that is primary a short-term transition space, with a mix of experiences that range from highly positive to deeply troubling. Several families describe clean surroundings, friendly staff, and a sense that the center is able to provide convenient conveniences like laundry services, which can ease the burden on families who would otherwise be logistics juggling with soiled clothes and frequent visits. In those voices, Omro is presented as a place where residents feel cared for by people who are friendly, patient, and invested in their recovery, with praise directed at the therapy department and the overall atmosphere that seems to keep residents occupied through various activities.

    On the flip side, the same setting elicits very serious concerns from other reviewers. One family describes a worrisome lack of attention to wound care, reporting that bandages aren't changed as often as prescribed and that staff sometimes fails to chart or address wounds promptly. They recount a routine that allows a patient to wait long after pushing the call light, with instances where the resident ends up wet or in uncomfortable situations because help didn't arrive promptly. The frustration is palpable here, as they emphasize that proper wound care and timely assistance are essential to healing and dignity, especially when a person is recovering from an injury or illness and needs consistent, hands-on care.

    Staffing and responsiveness emerge as a central theme in several accounts. Some reviewers praise a kind and compassionate workforce, noting that the team is friendly, reassuring, and focused on recovery. Yet other observations paint a very different picture: persistent under-staffing leads to long waits for basic needs, with residents waiting hours for help to use the bathroom or to take a shower, and alarms going unanswered while families or other residents endure distress. The disparity between quick, attentive care in some stories and chronic delays in others suggests inconsistency in day-to-day operations, and it underscores how crucial staffing levels and timely responsiveness are to the patient experience in this setting.

    Safety concerns also surface in a particularly troubling way in one review, where a family alleges medication mismanagement severe enough to require urgent hospital intervention for their loved one. While these are claims from a single reviewer, they cast a shadow over the facility's medication practices and safety culture. Other reviewers echo concerns about alarms and the responsiveness to residents' needs, which, if true, would compound fears about patient safety and the overall quality of care. Even as some families emphasize safety and careful monitoring in the recovery process, these serious allegations remind readers that safety protocols and vigilance must be consistently reinforced in a facility that handles short- and long-term residents.

    Despite these grave concerns, there are clearly positive experiences that recur across multiple reviews. Families of residents who praise the center emphasize caring staff who take the time to answer questions and involve families in planning a patient's recovery. The therapy department is singled out as a strong point by several reviewers, with plans that feel individualized and supportive. Some residents themselves speak warmly about the environment, calling the staff "top notch" and expressing appreciation for the opportunities to participate in activities and events that keep them engaged. The presence of recreational programming, music entertainment, and a sense of community within the facility are repeatedly highlighted as meaningful parts of the healing and rehabilitation process.

    Another thread that runs through the feedback is the variability in the quality of meals and daily life. A few reviewers strongly praise the food and overall living experience, while others describe the meals as horrible. The discrepancy suggests that residents' experiences can differ from day to day or from one shift to the next, and that perceptions of the food can be highly subjective or dependent on which kitchen staff is on duty. A consistent theme, however, is that the environment is generally described as clean and maintaining a comfortable atmosphere, with amenities that support both residents and their families, such as laundry services and opportunities for social activities.

    Taken together, the collection of reviews paints a complex portrait of Omro Care Center. For some families, the facility represents a hopeful bridge toward recovery, supported by compassionate staff, active therapy, and helpful programs that keep residents engaged and well cared-for. For others, significant concerns about understaffing, delayed assistance, wound care practices, safety, and even medication management raise red flags that demand attention from administrators and regulators. The differing experiences underscore the importance of prospective residents and their families visiting in person, speaking to multiple staff members, reviewing recent care plans, and asking direct questions about wound care protocols, call light response times, shower schedules, medication safety, and the overall staffing model.

    If you're considering Omro Care Center for a loved one, these perspectives suggest a careful, multi-pronged approach. Assess the facility during different times of the day to gauge responsiveness, ask about wound care routines and how frequently bandages are changed, and request recent examples of care plans and safety checks. It can also be valuable to talk with residents and families who have firsthand experience, read recent communications from the facility, and ensure you have a clear understanding of the center's policies on medication administration, alarm response, and the steps they take to address any concerns promptly. The right fit will likely depend on balancing the warmth and capability highlighted in many positive accounts with the urgent need to resolve the questions raised by the more troubling reports.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Outagamie County Regional (19 miles away) Outagamie County Regional (19 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Omro Care Center is an assisted living community located in the charming town of Omro, Wisconsin. Our center offers a range of amenities and care services to ensure that our residents feel comfortable and well taken care of.

    Our residents can enjoy their favorite shows and movies with access to cable or satellite TV in their fully furnished apartments. Our dining room provides a pleasant atmosphere for meals, which are prepared by our staff according to special dietary restrictions if needed. For those who prefer to cook for themselves, each apartment comes equipped with a kitchenette.

    We understand the importance of maintaining a clean and organized living space, which is why we provide housekeeping services to all of our residents. Our outdoor space allows residents to enjoy fresh air and beautiful gardens, providing a peaceful environment for relaxation and socializing.

    At Omro Care Center, we believe in promoting an active lifestyle for our residents. Our scheduled daily activities cater to various interests and abilities, ensuring that there is something for everyone to enjoy. In addition, our small library offers a quiet retreat for reading enthusiasts.

    The health and well-being of our residents is vitally important to us. We provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure that residents take their medications correctly and on time. Additionally, our mental wellness program aims to support the emotional well-being of each individual.

    Convenience is another aspect we value at Omro Care Center. We offer move-in coordination services to make the transition into our community as smooth as possible. Residents can easily stay connected with friends and family through telephone service and Wi-Fi/high-speed internet access.

    Beyond the comforts of our community, there are several amenities nearby for convenience. Cafes, parks, pharmacies, restaurants, and places of worship are all within close proximity to provide additional options for recreation or errands.

    At Omro Care Center, we strive to create a warm and supportive environment where our residents feel at home. With our range of amenities and care services, we are committed to providing the highest quality of care and assistance to every individual in our community.

    Nearby Places of Interest

    Pharmacies

    • Omro Health Mart Pharmacy (0.5 miles)
    • Omro Pharmacy (0.5 miles)
    • Omro Pharmacy (0.6 miles)
    • Epic Pharmacies (0.6 miles)
    • Home Town Pharmacy (6 miles)
    • Aurora Pharmacy (7.8 miles)
    • Walgreens (7.8 miles)

    Cafes

    • MB'S Coffee Clutch and Custom Cakes (0.5 miles)
    • Panera Bread (8.3 miles)
    • Starbucks (8.6 miles)

    Parks

    • Waukau Creek County Nature Preserve (0.6 miles)
    • Waukau Creek Dam (3 miles)
    • Waukau Youth Center (3.3 miles)
    • Westhaven Circle Park (8 miles)

    Restaurants

    • Ron's Trail Inn (3.3 miles)
    • Hill Tavern (5 miles)
    • Jackie's Parkside (5.5 miles)
    • Fin'n Feather Supper Club (5.6 miles)
    • Subway (6.1 miles)
    • Wehrmann's (6.6 miles)
    • A&W Restaurant (7 miles)

    Places of Worship

    • Waukau United Methodist Church (3.4 miles)
    • Countryside Christian Church (6.9 miles)
    • St Raphael Catholic Church (8 miles)
    • Grace Evangelical Lutheran Church (8.8 miles)

    Physicians

    • Affinity Medical Group (6.1 miles)
    • Mercy Health Foundation (7.5 miles)
    • Kennedy Center for Hip & Knee (7.6 miles)
    • Affinity Medical Group (7.6 miles)
    • Affinity Pulmonology Associates (7.7 miles)
    • Musunuru Jagadeeswar MD - Ascension Medical Group at Ninth Avenue (7.7 miles)
    • The Sinus Center Of Ear, Nose And Throat Specialists Of Wisconsin (7.7 miles)

    Hospitals

    • Ascension NE Wisconsin - Mercy Campus Sleep Medicine (7.7 miles)
    • Affinity Health System (7.7 miles)
    • Affinity Nurse Direct (7.7 miles)
    • Aurora Medical Center (7.8 miles)
    • Theda Clark Surgery Center (8 miles)

    Theaters

    • Oshkosh Cinema Oshkosh, Wi (8.6 miles)

    Frequently Asked Questions

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