Maplewood Center
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8615 West Beloit Road, West Allis, WI 53227
For more information about senior living options: (844) 490-3973
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The CNAs and most nurses are nice and caring. Therapists are friendly and helpful. The staff are attentive and kind to patients. The facility is older but very clean. The food is good. Each room has a beautiful TV. Administrators take complaints seriously and address concerns. The staff, every single person, is wonderful and caring. The tour is great. The facility is quiet.
The first-shift nurse is frequently unavailable and never responds to call lights. A nurse allegedly claimed she would change him when aides were busy, but that promise turned out to be false. The doctor is hard to reach and rarely seen by families. Care and rehabilitation plans appear nonexistent. Therapy services (speech and physical therapy) are not provided, with no updates given. Inactivity has led to severe muscle stiffness, hindering basic movements. Rehabilitation has stopped and the patient has regressed. Aides are described as rude and doing the minimum, seeming annoyed by requests for help. Hallways are loud, with staff talking loudly and coughing in corridors. Housekeeping is neglected; bathrooms remain dirty for hours after incidents. Promises to escalate concerns are not followed through. The staff-to-patient ratio is inadequate for proper care.A lot of emotion and lived experience come through in a wide slate of accounts about local rehab and care facilities. One recurring thread centers on Maplewood, where multiple reviewers describe a pattern of limited visibility and responsiveness from staff on the first shift. In these accounts, the nurse in question is often "unfindable," and calls for help can go unanswered for extended periods. Families recount conversations where staff say they will address concerns but then nothing changes, leaving the impression that aides may be overwhelmed or under-supported. For a loved one who recently had a stroke, the lack of therapy - no speech or physical therapy, no tangible rehabilitation plan - creates a troubling sense of stagnation. The patient's right side is regaining strength only slowly, and without timely therapy or mobility routines, muscles become stiff, making even simple activities like opening a hand feel out of reach. Several reviewers question what kind of facility would deprioritize active rehab and clear care plans, especially for someone in recovery.
In another take on Maplewood and its peers, a different family describes a contrasting experience: therapists may be pleasant and helpful, but the aides can feel disconnected, even rude. The pressure of noise in hallways - loud talking and coworkers coughing while passing - adds stress to an already fragile environment. Housekeeping lapses compound the frustration: a resident's bathroom accident remains unclean for nearly an hour after a report, despite meetings with staff about a plan of care. A social worker is cited as promising to escalate issues - "I'll let someone know" - but, in the reviewer's view, nothing meaningful happens in a timely way. The overall sentiment is one of concern and urgency: this family is taking steps to consider moving their loved one out of the facility, feeling that the care environment is not meeting basic expectations for cleanliness or attentiveness.
A third voice brings a jarring contrast into the narrative. It begins with a warning about Ignite, a facility the reviewer strongly cautions others never to use, describing it as "pure trash" and urging shut-down. Yet, within the same piece, the reviewer shifts to praising a different facility - calling it a "Godsend" with a staff that is described as wonderful, attentive, and consistently kind to patients. The place is noted as older, but clean and quiet, with comfortable rooms and decent food. It is a reminder that even amid harsh criticisms of one location, there can be appreciation for others, and it underscores the variability in care quality across facilities that share a regional market.
Other accounts paint a bleaker picture of care reliability and accountability. One reviewer uses stark language to describe "deplorable" care for a parent: a call button that takes more than two hours to elicit a response, a system that seems prone to delays, and the impression that the facility might be more focused on fines and potential regulatory action than on patient welfare. The sense of systemic neglect leads the reviewer to pursue legal advocacy, suggesting a belief that state or federal oversight should already have intervened. This vignette emphasizes the human cost of slow responses and under-resourced staffing when a resident is reliant on round-the-clock care.
A related review details a particularly troubling episode: a parent in rehab is ignored during a critical period, with third-shift staff allegedly dismissive, even telling the patient to be quiet or stop screaming, and an attempt at forceful feeding. A serious consequence - an accidental fall from bed, discovered only hours later - triggers a strong warning not to take a loved one to that facility. The reviewer does acknowledge, however, that some administrators are responsive and that complaints are taken seriously during certain holiday periods, even if the care overall remains unacceptable. The message is clear: even when management appears cooperative, the day-to-day care in the wings of staffing might still fail patients.
There are shorter appreciations scattered through the mix, including a note that "they don't care for the patient here" and a claim that "there is no one at the front desk at all times anyone can walk in and leave." These snapshots underscore perceived gaps in access control and basic oversight. On the other hand, other reviewers express gratitude for genuine, attentive care, labeling certain staff as "great," and highlighting clean facilities and welcoming environments. One line simply proclaims excellent care and staff, a countersample to the harsher judgments and a reminder that experiences can diverge dramatically from one patient or family to the next, even within the same region.
The final, poignant note comes from a family member who trusted the facility to look after a loved one during illness but reports that caregivers failed to watch closely enough, with devastating consequences: the loved one fell ill, and the family says they were not adequately informed about what was happening. The tragedy of a death in care is a stark counterpoint to the praise of well-functioning teams elsewhere. Taken together, the reviews present a landscape of highly variable experiences: some families encounter compassionate, attentive, and well-coordinated care; others encounter delays, poor communication, inadequate staffing ratios, and alleged neglect. The common thread is a call for better staffing, more reliable communication, consistent rehabilitation planning, thorough housekeeping, and stronger front-desk and administrative engagement to ensure patients are not left waiting in limbo.
What these accounts collectively reveal is a powerful reminder: in the realm of rehab and long-term care, patient outcomes hinge on consistent, visible, and compassionate daily care. Families are left balancing hopeful, uplifting moments with frightening experiences of neglect or miscommunication. For anyone evaluating a facility, the message is clear - look beyond glossy tours and talk to real families about responsiveness on every shift, clear care plans and rehabilitation services, housekeeping and hygiene standards, and the presence of a reliable, accessible front desk and administration. Only by assembling multiple perspectives can a complete, trusted picture emerge, guiding decisions that affect the health, safety, and dignity of loved ones in care.
150 resident community capacity
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Maplewood Center is a skilled nursing facility located in West Allis, WI, offering a wide range of care services for seniors. With a focus on providing personalized assistance and support, Maplewood Center ensures the well-being and comfort of its residents.
The center boasts various amenities designed to enhance the quality of life for its residents. A beauty salon is available for personal grooming needs, while cable or satellite TV is provided for entertainment purposes. Community-operated transportation makes it convenient for residents to run errands or attend appointments. A computer center allows residents to stay connected digitally, and a fully furnished living space provides a comfortable environment.
For recreational activities, Maplewood Center offers a fitness room and gaming room where residents can stay active and engaged. A beautiful garden and outdoor space allow for relaxation and enjoyment of nature. The dining room serves delicious meals in a restaurant-style setting, accommodating special dietary restrictions if needed. A small library provides opportunities for leisurely reading, while telephone service allows easy communication with loved ones.
To ensure the well-being of its residents, Maplewood Center offers 24-hour call system and supervision along with assistance in daily living activities such as bathing and dressing. Medication management is provided by trained staff members to ensure accurate dosage administration. A mental wellness program helps support the emotional health of residents.
Maplewood Center also focuses on facilitating social interactions and engagement through various activities. Residents can enjoy concierge services for personalized assistance, fitness programs to stay active, planned day trips to explore the surrounding area, resident-run activities for community involvement, and scheduled daily activities for entertainment.
In terms of convenience, there are several pharmacies located nearby along with physicians' offices ready to provide medical care when necessary. Numerous restaurants offer dining options within close proximity to the center. In addition, several cafes provide opportunities for socializing over coffee or snacks. Places of worship are conveniently situated nearby for spiritual needs. Hospitals in the vicinity ensure quick access to medical care in case of emergencies.
Overall, Maplewood Center offers a warm and welcoming environment for seniors, providing personalized care services, various amenities, and a range of activities to promote a fulfilling lifestyle.
Maplewood Center is located at 8615 West Beloit Road, West Allis, WI 53227 in Waukesha County, Wisconsin
Maplewood Center on seniors.fyi includes 4 photos including images showing building, trees, landscaping, healthcare, brick, architecture, outdoors, grass, and more.
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