Maplewood Center in West Allis, WI
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Information last verified:
8615 West Beloit Road, West Allis, WI 53227
For more information about senior living options: (844) 490-3973
Staff take very good care of residents and are very nice to families, with regular updates. The CNAs and most nursing staff seem nice and caring. Therapists seem very friendly and helpful. This place is a Godsend, and the staff, every single person, is wonderful. The facility is older but very clean and quiet, with attentive staff. The tour is great. The staff are described as angels with excellent attitude and genuine caring.
The nursing supervisor and some staff are very rude, with an aide making the resident wait for an hour before a change. The first-shift nurse reportedly never answers call lights and had claimed to change the reviewer if aides are busy, which was described as a lie. The aides are incredibly rude and seem annoyed to help residents; housekeeping is non-existent and bathrooms go uncleaned. The care/rehabilitation plans seem non-existent, and doctors are hard to reach. The staff-to-patient ratio is inadequate for proper care. Third-shift nurses ignored calls, were rude, and a resident fell out of bed and was found hours later. Ignite is described as pure trash and should be shut down ASAP. There is no front desk coverage at all times, and anyone can walk in and leave.Maplewood Center in West Allis is best suited for families seeking a quieter, home‑like environment where several front‑line caregivers show genuine warmth and residents can build recognizable, trusting relationships with aides and nurses. The strongest value comes from bedside care and steady human connection, not from a high‑intensity rehab program or a medical team that operates with flawless predictability. This facility works best when families are ready to stay closely involved, regularly check for updates, and push for timely interventions. It is not ideal for those who require aggressive, well‑coordinated rehabilitation, or for anyone hoping for a hands‑off experience with flawless operations. Those who choose Maplewood should be prepared to advocate consistently, especially around response times, care plans, and daily outcomes, because the strongest appeal lies in compassionate staff rather than systemic guarantees.
Alternatives deserve consideration for anyone whose priorities center on rapid rehab results, rock‑solid call‑light responsiveness, and visible, proactive medical oversight. Several reviews flag inconsistent therapy schedules and limited doctor accessibility, which can derail recovery progress and create uncertainty about medical decisions. If a resident’s success hinges on a robust, daily rehabilitation regimen, speech, physical, and occupational therapy, Maplewood may fall short. Housekeeping reliability, front‑desk availability, and a dependable medical communication channel are also critical; when these elements falter, families look elsewhere. For seniors with complex medical needs, or cognitive or mobility concerns that demand constant monitoring and rapid escalation of issues, exploring facilities with stronger staffing ratios, transparent oversight, and proven safety records is a prudent move.
Key positives offer real ballast, but they do not fully offset the main drawbacks. On the plus side, several CNAs and nurses come across as caring and attentive, and administrators are described by families as responsive to complaints. The building, while older, is kept clean, quiet, and comfortable, with residents’ rooms often praised for comfort and the ability to host guests. These elements create a humane, dignified day‑to‑day experience that can reduce stress for families visiting and for residents who respond well to personal warmth. Yet these strengths are tempered by systemic gaps: an apparently insufficient staff‑to‑resident ratio that delays assistance, call lights that go unanswered for extended periods, and reports of rude or overwhelmed aides in some shifts. The contrast between compassionate moments and gaps in basic care makes Maplewood feel safer in theory than in practice for many families, especially when long‑term rehab outcomes are a priority.
Specific experiences across reviews reinforce a pattern: inconsistent staffing and uneven care delivery. Morning and evening shifts can feel strained, with caregivers stretched thin and family members forced into advocacy roles just to secure timely help. A nurse who is hard to locate or unresponsive to call bells is repeatedly cited, along with instances where essential tasks, like cleaning an accident in a resident bathroom, are neglected for hours. Rehabilitation plans are repeatedly described as non‑existent or insufficiently coordinated, leaving stroke or mobility recovery progress to chance rather than to a structured program. There are also mentions of agency staff driving variability in care quality, and a general sense that medical updates and doctor availability are not consistently reliable. While occasional praise for administration and the calm, orderly atmosphere appears, it sits alongside a troubling reality: care lapses that undermine trust and safety.
To navigate Maplewood effectively, families should enter with a concrete, written plan and a willingness to insist on accountability. Demand a clear care plan with specific therapy schedules, daily targets, and documented progress notes; require defined response times for call bells and a designated point person in nursing leadership who can coordinate medical updates. Verify housekeeping expectations and ensure a predictable cleaning cadence, and observe care operations during peak hours to gauge actual staffing and noise levels. Ask pointed questions about the use of agency staff and how continuity of care is maintained when shifts turn over. Prepare to escalate concerns through administrative channels and, if needed, state regulatory avenues. For families weighing alternatives, it is wise to schedule multiple tours, particularly at times when staffing pressures are most evident, to compare actual day‑to‑day experiences with promised standards. Maplewood can work for those who will stay actively involved and demand consistency; it is not a passive, hands‑off option.
The bottom line is clear: Maplewood Center presents a mixed value proposition driven by caring frontline staff in a quieter, older facility, yet marred by uneven staffing, inconsistent therapy, and safety concerns that require vigilant parent‑like oversight. For residents whose needs skew toward companionship and steady daily support, and for families prepared to monitor and push for concrete care plans and rapid issue resolution, Maplewood can serve as a practical interim arrangement. However, for anyone prioritizing reliable rehabilitation outcomes, flawless responsiveness to emergencies, and predictable medical oversight, stronger options nearby are worth pursuing. The reviews consistently flag a meaningful risk: care variances and communication gaps can undermine progress and safety, despite moments of genuine kindness from staff. In practice, Maplewood should be considered only after careful comparison with facilities that demonstrate stronger staffing stability, transparent care coordination, and proven rehabilitation pathways. The decisive factor is the willingness to engage relentlessly in oversight and to accept a facility whose strengths lie in personal warmth rather than systemic reliability.
150 resident community capacity
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Maplewood Center is a skilled nursing facility located in West Allis, WI, offering a wide range of care services for seniors. With a focus on providing personalized assistance and support, Maplewood Center ensures the well-being and comfort of its residents.
The center boasts various amenities designed to enhance the quality of life for its residents. A beauty salon is available for personal grooming needs, while cable or satellite TV is provided for entertainment purposes. Community-operated transportation makes it convenient for residents to run errands or attend appointments. A computer center allows residents to stay connected digitally, and a fully furnished living space provides a comfortable environment.
For recreational activities, Maplewood Center offers a fitness room and gaming room where residents can stay active and engaged. A beautiful garden and outdoor space allow for relaxation and enjoyment of nature. The dining room serves delicious meals in a restaurant-style setting, accommodating special dietary restrictions if needed. A small library provides opportunities for leisurely reading, while telephone service allows easy communication with loved ones.
To ensure the well-being of its residents, Maplewood Center offers 24-hour call system and supervision along with assistance in daily living activities such as bathing and dressing. Medication management is provided by trained staff members to ensure accurate dosage administration. A mental wellness program helps support the emotional health of residents.
Maplewood Center also focuses on facilitating social interactions and engagement through various activities. Residents can enjoy concierge services for personalized assistance, fitness programs to stay active, planned day trips to explore the surrounding area, resident-run activities for community involvement, and scheduled daily activities for entertainment.
In terms of convenience, there are several pharmacies located nearby along with physicians' offices ready to provide medical care when necessary. Numerous restaurants offer dining options within close proximity to the center. In addition, several cafes provide opportunities for socializing over coffee or snacks. Places of worship are conveniently situated nearby for spiritual needs. Hospitals in the vicinity ensure quick access to medical care in case of emergencies.
Overall, Maplewood Center offers a warm and welcoming environment for seniors, providing personalized care services, various amenities, and a range of activities to promote a fulfilling lifestyle.
Maplewood Center is located at 8615 West Beloit Road, West Allis, WI 53227 in Waukesha County, Wisconsin
Maplewood Center on seniors.fyi includes 4 photos including images showing building, trees, landscaping, healthcare, brick, architecture, outdoors, grass, and more.
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