Edenbrook Lakeside

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  • Interior

    An empty dining room with neatly arranged tables and chairs, each featuring a folded napkin.

  • Decor

    A cozy seating area featuring two modern chairs and a piece of artwork on the wall.

  • Living Room

    A cozy seating area featuring two light blue chairs, a small gold side table with a flower vase, and a calming piece of artwork on the wall.

  • Building

    The entrance to Edenbrook, showcasing its welcoming sign and landscaped surroundings.

  • Architecture

    A modern building showcasing contemporary architecture, with clear signage in front.

  • Bedroom

    A serene hospital room designed for patient comfort, featuring calming blue walls and ample natural light.

  • Windows

    A doctor attentively holding a patient's hands, providing support and care in a hospital setting.

  • Dining

    A spacious and well-lit dining area within a care facility, featuring tables and chairs arranged for social gatherings.

  • Entrance

    Front view of a modern building with greenery and inviting entrance.

  • Natural Light

    A well-equipped physical therapy room featuring a blue treatment table and various exercise tools, designed for rehabilitation purposes.

  • Nature

    A scenic aerial view showcasing the lush green spaces adjacent to a tranquil lake and vibrant urban surroundings.

  • Coffee Station

    A stylish coffee station featuring a sleek table, decorative items, and a refreshing beverage dispenser.

Edenbrook Lakeside

2115 East Woodstock Place, Milwaukee, WI 53202

For more information about senior living options: (844) 490-3973

3.3 from 50 reviews
5 stars
26
4 stars
2
3 stars
0
2 stars
3
1 stars
19

Skilled Nursing Facility

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    Overall Review of Edenbrook Lakeside

    Pros

    • pro The staff were very friendly, with special mention of Dawanna.
    • pro The staff are very nice and caring, making it a good place for a relative's rehabilitation.
    • pro It is a nice place for one's mother.
    • pro Edenbrook Lakeside's care and service were top tier.
    • pro If they needed rehab again, they would choose Edenbrook Lakeside.
    • pro The facility offers single rooms with TVs, and the staff are terrific.
    • pro The facility provides 24-hour access to staff for assistance.
    • pro The meals (breakfast, lunch, and dinner) are great every day.
    • pro David from the facility was fantastic, providing needed information and showing respect.

    Cons

    • pro The facility is described as neglectful, with staff not cleaning or getting a patient up and preparing him for discharge.
    • pro The staff are alleged to lack knowledge about treatments and unable to answer basic care questions.
    • pro Families claim a relative declined and died due to delays, poor care, and not receiving timely phone updates.
    • pro There are reports of breathing treatments not being administered and oxygen not available when needed.
    • pro Patients were left unclean or unattended for days, and one was found unresponsive on the day he was supposed to come home.
    • pro Poor communication and missing or unclear care documentation are repeatedly cited.
    • pro Safety and security lapses are alleged, including unchallenged visitors and staff-related desk absence or inattentiveness.

    Review

    The collection of reviews about Edenbrook (including Edenbrook Lakeside) paints a surprisingly wide spectrum of experiences. Some families describe the facility in warm terms, praising friendly staff, a caring atmosphere, and a comfortable environment for rehabilitation. Others recount harrowing lapses in care that allegedly contributed to serious declines in health, or even the deaths of loved ones, along with frustrations about communication, staffing levels, and safety. Taken together, the comments offer a complex portrait of a place that can feel like a lifeline for some patients while feeling dangerously inadequate for others.

    On the positive side, several reviewers single out individual staff members and the overall demeanor of the team. One caller specifically highlights a staff member named Dawanna as exceptionally friendly, with remarks about very nice and caring personnel who created a pleasant setting for rehabilitation. There are multiple statements about well-intentioned care and a generally nice environment for family members seeking rehabilitation for relatives. A separate account notes that a staff member named David from the facility was helpful, respectful, and thorough during a difficult admission process, providing needed information and easing concerns about getting care aligned with a loved one's needs. In some voices, the facility is portrayed as a supportive place where patients can recover with access to private rooms, TV amenities, around-the-clock staff availability, and consistently satisfying meals.

    Those positive experiences coexist with deeply troubling narratives rooted in grief and fear. A number of reviews allege serious neglect and insufficient clinical oversight that led to devastating outcomes. One family describes a man transferred from a hospital for a 21-day rehabilitation stint who unexpectedly weakened and died shortly after being admitted. They recount repeated questions about whether the patient was getting up, being cleaned, or receiving prescribed treatments, noting that staff appeared to remain at desks rather than attending to the patient. The family asserts that they did not receive timely communication or a notifying call when their loved one deteriorated, and they question why staff could not show proper documentation or clearly confirm the patient's treatment plan. The date-stamped detail - transfer on March 27, decline and death around mid-April - frames a narrative of potential neglect, with a sense that the facility failed to recognize warning signs or coordinate the patient's discharge readiness.

    Another extensive account centers on a beloved grandfather who was sent to Edenbrook for rehab after hospitalization. The reviewer paints a picture of a facility fraught with poor communication, lack of basic equipment, and an absence of proactive care. They describe nurses who could not find a wheelchair when needed, a plan to initiate exercise and feeding that appeared not to materialize, and bathed and turned concerns that were not addressed for days. The patient's condition reportedly worsened, with claims that breathing treatments were not consistently administered despite orders, that the mouth was left dry, and that the patient remained largely unattended. The family asserts that two episodes required hospital transport and that, on one occasion, the patient was found unresponsive just as he was due to be discharged to go home. They accuse staff of being more focused on desk chatter than on rounds or patient needs, and they express anger at the lack of condolences or accountability after the patient's death. The sense conveyed is that the facility did not meet the level of care expected for someone in critical rehab and who was near transitioning back home.

    These grave concerns are not presented as isolated incidents. Several reviewers describe a pattern of inconsistent care, poor communication, and insufficient staffing. One family notes that a care team member did not even realize their relative was in the building because their name had not been logged in properly, illustrating a breakdown in basic intake and coordination. Others question whether care logs and treatment plans were being accurately followed, and they call for access to records and logs to verify what happened on specific days, such as the day a patient was due to be discharged or required breathing support. The recurring themes include the fear that urgent needs were not met promptly, that patients were left lacking essentials like clean dress and proper hygiene, and that support staff were slow to respond during critical moments.

    Amid these divergent experiences, there are also voices that highlight safety and policy concerns that extend beyond individual care episodes. A review points to a lack of visible presence at the sign-in desk during visits, raising concerns about who is entering the facility and how visitors are monitored. Another reviewer raises the issue of a visitor who is currently incarcerated being able to place a call and potentially access a patient, emphasizing the importance of robust access control and vigilant staff oversight to protect vulnerable residents. A common thread across these notes is a call for improved safety protocols, clearer lines of communication, and a culture of accountability that would protect patients and reassure families.

    What emerges is a facility that can, in some circumstances, deliver compassionate, attentive rehab and a sense of security for families who experience it positively. Yet when things go wrong, the same place becomes a source of profound distress, with accusations ranging from inattentiveness and miscommunication to outright neglect. The contrasting stories underscore how critical consistent staffing, dependable communication, and vigilant clinical oversight are in a rehabilitation setting, especially for elderly or critically dependent patients. For families considering Edenbrook, the message from these accounts is clear: outcomes seem deeply contingent on the specific staff, the timeliness of interventions, and the facility's ability to maintain strong, transparent lines of communication with families and with patients' care plans.

    In the end, these reviews collectively emphasize the stakes involved in rehabilitative care and the heavy toll that perceived or real lapses can exert on families already navigating difficult situations. They call for a renewed focus on staffing adequacy, thorough orientation and handoffs, diligent patient monitoring, and prompt, clear communication with loved ones. While some families speak to positive experiences and reliable care, others urge potential guests to weigh the risks carefully, visit thoroughly, ask pointed questions about treatment plans and daily routines, and scrutinize the facility's responsiveness and safety practices before making a decision.

    Features

    Housing

    • 130 resident community capacity 130 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • General Mitchell International (8 miles away) General Mitchell International (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Edenbrook Lakeside in Milwaukee, WI is a vibrant assisted living community offering a wide range of amenities and care services to enhance the lifestyles of our residents.

    Our residents can enjoy the convenience of having a beauty salon right within the community, allowing them to look and feel their best. They can also stay entertained with access to cable or satellite TV as well as a gaming room and a small library.

    For those who like to stay active, we provide a fitness room where residents can exercise and maintain their physical well-being. We also have outdoor spaces and gardens where they can relax and enjoy nature.

    Our dining experience is exceptional, with restaurant-style dining that offers delicious meals prepared by our talented chefs. Special dietary restrictions are accommodated to ensure that every resident can enjoy their meals.

    In terms of care services, we offer round-the-clock assistance and supervision to ensure the safety and well-being of our residents. Our caring staff is always available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper adherence to prescribed medications.

    We understand the importance of mental wellness, which is why we have implemented a mental wellness program aimed at promoting emotional well-being among our residents.

    Transportation arrangements for non-medical needs as well as transportation to doctor's appointments are provided for added convenience. Additionally, move-in coordination services are available to assist residents during the transition process.

    Residents can stay connected with friends and family through our Wi-Fi/high-speed internet access throughout the community. A computer center is also available for their use.

    Socialization and engagement are encouraged through our wide range of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The concierge services ensure that all needs and requests are taken care of promptly.

    The surrounding area offers plenty of options for entertainment and necessities with cafes, parks, pharmacies, restaurants, transportation options, and hospitals located nearby.

    At Edenbrook Lakeside, we strive to provide a warm and inviting community where residents can feel at home while receiving the personalized care and support they need.

    Videos

    Nearby Places of Interest

    Cafes

    • Colectivo Lakefront (0.3 miles)
    • Colectivo Coffee (3.9 miles)
    • Starbucks (4.6 miles)
    • Starbucks (6 miles)
    • Hawthorne Coffee Roasters (6.2 miles)
    • Starbucks (6.2 miles)
    • Starbucks (6.8 miles)

    Restaurants

    • McDonald's (0.4 miles)
    • Champion's Pub (0.4 miles)
    • Jamo's (0.5 miles)
    • Glorioso's Italian Market (0.8 miles)
    • Casablanca (1 miles)
    • Veggas Pub (1 miles)
    • Company Brewing (1.1 miles)

    Pharmacies

    • CVS Pharmacy (0.5 miles)
    • Walgreens (0.5 miles)
    • Walgreens (1.1 miles)
    • Metro Market Pharmacy (1.3 miles)
    • Walgreens (1.7 miles)
    • Walgreens (2 miles)
    • Walgreens (2.3 miles)

    Parks

    • Lakeshore State Park (1.5 miles)
    • Red Arrow Park (1.6 miles)
    • Kern Park (1.9 miles)
    • Henry Maier Festival Park (2.1 miles)
    • Atwater Park (2.4 miles)
    • Paliafito Park (2.9 miles)
    • Estabrook Park (3.1 miles)

    Transportation

    • Milwaukee Intermodal Station (2.3 miles)

    Hospitals

    • Aurora Sinai Medical Center (2.4 miles)
    • Wheaton Franciscan - St. Joseph Campus (4.8 miles)
    • Aurora St Luke's Medical Center (5.7 miles)
    • Aurora Psychiatric Hospital (6.3 miles)
    • Froedtert Pavilion (7 miles)

    Physicians

    • Rheumatic Disease Center (6.3 miles)
    • Aurora Nephrology (7.1 miles)

    Places of Worship

    • Honey Creek Church (6.8 miles)

    Frequently Asked Questions

    Where is Edenbrook Lakeside?
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