Edenbrook Lakeside in Milwaukee, WI
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2115 East Woodstock Place, Milwaukee, WI 53202
For more information about senior living options: (844) 490-3973
The staff's compassion on the hospice floor is unmatched. The facility is nice, clean, and easy to access, with wonderful staff. The staff is very friendly and caring, with Dawanna singled out for praise. The care team provides excellent rehabilitation and supports residents to recover. Edenbrook Lakeside offers single rooms with TVs, is staffed 24/7, and serves great meals. Ziera and Zer are described as angels for their responsiveness and assistance. The leadership and social workers advocate for residents and consistently exceed expectations. The facility has improved under new ownership with renovations that enhance care.
The staff had no knowledge of what they were doing and were seen sitting at the desk talking instead of aiding residents. The reviewer felt their father was neglected, with no one answering questions or performing treatments when needed. The facility was described as unsafe and not suitable for elderly or critical patients, with calls to shut it down. There was a delay of over 45 minutes to attend to a patient, with staff failing to provide timely care. Communication was horrible or non-existent; care conferences were poorly attended and staff did not respond to calls or messages. A grandparent was found unresponsive with no pulse, and staff were not providing timely checks or care. Rehab staff were criticized as incompetent and rude, with care deemed subpar. The front desk was often unmanned, allowing unscreened visitors and safety concerns. The facility had plumbing problems, hot water issues, dirty rooms, and odors, indicating poor sanitation. There were reports of theft of residents’ belongings by staff or insufficient security. The food was described as slop, unimpressive, or horrible, with repetitive meals. A death certificate took 18 days to sign, suggesting incompetence and delays in care.Edenbrook Lakeside in Milwaukee, WI is best suited for families seeking a rehabilitation-focused path-to-home with strong, compassionate frontline staff who can partner actively in care. The facility often shines when residents are recovering from surgery or illness and need coordinated PT, OT, and speech therapy that prioritizes getting them back to independent living. Several families praise the caregiving teams for warmth, personalization, and steady support on the floor, with social workers who stay engaged and help coordinate transitions. For hospice-adjacent needs or end-of-life care, the facility has been described by several families as offering attentive, respectful bedside care, with staff visible and responsive during difficult moments. In practice, Edenbrook can deliver meaningful recovery and a sense of caregiving continuity when families can advocate and monitor daily progress.
Those who may want to consider alternatives include families prioritizing flawless safety, perfect consistency, and unambiguous communication. The reviews reveal a troubling pattern: inconsistent staffing, gaps in information flow, and several accounts suggesting neglect or delayed response in urgent situations. Some families report unreliable monitoring, missed treatments, and care-conference communications that fail to fully inform families of progress or insurance implications. Additional red flags surface around cleanliness, room upkeep, and environmental maintenance, including odors, older infrastructure, and functional issues like doors and water systems. For anyone whose loved one is highly vulnerable, requires round-the-clock supervision, or has a history of medical fragility, these inconsistencies warrant exploring other options with stronger assurances of reliability.
The strongest positives at Edenbrook lie in the rehabilitative and interpersonal strengths: dedicated therapists who coordinate with nurses and social workers, and a culture of genuine care from many frontline staff. Families repeatedly note that the rehabilitation team can drive progress, help residents regain strength, and enable a return home when given appropriate resources and attention. The social work staff, in particular, receive frequent praise for responsiveness and problem-solving, Ziera and Zer are singled out for their advocacy and communications. Private rooms and accessible amenities appear as practical benefits, and several residents or families celebrate encounters with specific caregivers who made a tangible difference in daily life. When a family can engage the care team consistently and press for timely updates, Edenbrook’s core rehab mission can deliver real value.
However, the cons carry substantial weight and, for some, outweigh the gains. The most serious concerns center on staffing consistency and quality of care: frequent turnover at leadership levels, uneven floor coverage, delayed responses to calls, and gaps in critical treatment delivery. Several reviews recount distressing personal experiences, nursing or aide delays, inadequate dressing or hygiene, missed feedings or breathing treatments, and, in extreme cases, allegations of neglect. Facility upkeep also surfaces in a persistent way: outdated surroundings, broken equipment or doors, and cleanliness issues that affect the overall impression and perceived safety. The combination of high cost and inconsistent service creates a fragile risk calculus: for families with limited ability to supervise around the clock, these vulnerabilities can undermine recovery goals and family confidence.
From a decision-making standpoint, prospective residents should use a concrete, up-front checklist before admission. Demand direct access to current leadership and the director of nursing to review staffing schedules, turnover rates, and care-therapy integration plans. Request to see the latest state survey, and ask for recent care conferences or progress notes to understand how progress is communicated and how insurance coverage implications are handled. Observe the unit during a visit for cleanliness, odors, and general safety; verify that hot water is reliably available and that safety features, such as properly functioning doors and clear signage, are in place. Probe the responsiveness of staff during a live call or during a sample round, and insist on meeting the therapy team to gauge how goals are set and shared with families. If possible, compare with nearby facilities that have a tougher track record for reliability and safety to create an informed, apples-to-apples choice.
In the end, Edenbrook Lakeside offers a credible rehabilitation pathway with genuine care from many staff members and a number of positive personal experiences that underscore its potential to help residents regain independence. Yet the volume and severity of negative reports cannot be ignored. For families who can stay closely engaged, demand transparency, and insist on disciplined care management, Edenbrook can be a solid option, particularly for short-term rehab with a clear home-return plan. For those who cannot tolerate frequent communication gaps, or who require near-continuous supervision and faultless operational reliability, alternatives may prove more suitable. Given the mixed track record, a careful, front-loaded diligence effort is essential: visit with a critical eye, interview multiple staffers, review the latest regulatory findings, and juxtapose with other local options before committing. The right choice will hinge on balancing strong rehab potential against the facility’s demonstrated capacity to deliver consistent, dependable daily care.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Edenbrook Lakeside in Milwaukee, WI is a vibrant assisted living community offering a wide range of amenities and care services to enhance the lifestyles of our residents.
Our residents can enjoy the convenience of having a beauty salon right within the community, allowing them to look and feel their best. They can also stay entertained with access to cable or satellite TV as well as a gaming room and a small library.
For those who like to stay active, we provide a fitness room where residents can exercise and maintain their physical well-being. We also have outdoor spaces and gardens where they can relax and enjoy nature.
Our dining experience is exceptional, with restaurant-style dining that offers delicious meals prepared by our talented chefs. Special dietary restrictions are accommodated to ensure that every resident can enjoy their meals.
In terms of care services, we offer round-the-clock assistance and supervision to ensure the safety and well-being of our residents. Our caring staff is always available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper adherence to prescribed medications.
We understand the importance of mental wellness, which is why we have implemented a mental wellness program aimed at promoting emotional well-being among our residents.
Transportation arrangements for non-medical needs as well as transportation to doctor's appointments are provided for added convenience. Additionally, move-in coordination services are available to assist residents during the transition process.
Residents can stay connected with friends and family through our Wi-Fi/high-speed internet access throughout the community. A computer center is also available for their use.
Socialization and engagement are encouraged through our wide range of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. The concierge services ensure that all needs and requests are taken care of promptly.
The surrounding area offers plenty of options for entertainment and necessities with cafes, parks, pharmacies, restaurants, transportation options, and hospitals located nearby.
At Edenbrook Lakeside, we strive to provide a warm and inviting community where residents can feel at home while receiving the personalized care and support they need.
Edenbrook Lakeside is located at 2115 East Woodstock Place, Milwaukee, WI 53202 in Milwaukee County, Wisconsin
Edenbrook Lakeside on seniors.fyi includes 12 photos including images showing interior, windows, building, natural light, dining, healthcare, architecture, exterior, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Windows
Dining
Entrance
Natural Light
Nature
Coffee Station
