N84 W17049 Menomonee Avenue, Menomonee Falls, WI 53051
For more information about senior living options: (866) 208-4318
3.5 from 32 reviews
5 stars
16
4 stars
4
3 stars
1
2 stars
1
1 stars
10
Overall Review of Menomonee Falls Health Services
common14 reviews mention this
Staff care stands out
Residents and families frequently describe staff as kind, attentive, and genuinely invested in care.
A large share of reviewers highlight how caring and responsive the staff feels day to day, from nurses and aides to administrators and social services. Several comments describe warmth and individualized attention, including help extending beyond routine tasks. Even when reviews are mixed, the strongest negative statements also center on how care was delivered, underscoring that staff performance is the key focus in feedback. The facility’s nursing and therapy teams are repeatedly mentioned in these same supportive accounts.
common5 reviews mention this
Clean, well-kept environment
Multiple reviews call out a clean, well-kept facility and common areas.
Cleanliness comes up consistently, with reviewers describing an immaculate look both in shared spaces and resident areas. Some families specifically contrast the appearance with what they expected from a hospital-like setting, while still emphasizing that the building was very clean. Overall, cleanliness is treated as part of the day-to-day experience rather than a one-time impression.
common4 reviews mention this
Activities and social support
Reviewers mention planned activities and social efforts that match residents’ interests.
Several reviewers describe activities programming that feels personal, including social development work tailored to individual likes. One reviewer points to themed engagement tied to a resident’s passions, while others mention the involvement of the activities director. Even in tour feedback, residents are described as responding positively to the person leading activities, reinforcing that programming is part of the appeal for families.
differentiator3 reviews mention this
Therapy helps residents recover
Therapy is repeatedly mentioned as a meaningful part of care and recovery.
Reviews describe therapy support as important for rehabilitation and recovery after a serious health event. A reviewer also calls out specialized therapy programming, including attention to lymphedema. Another account emphasizes a continuum that goes from admission through discharge with therapy in the mix, linking rehabilitation planning to the day-to-day care experience.
common2 reviews mention this
Food quality is noticed
At least a couple of reviewers directly mention meal quality and food help.
Some reviewers describe meals in positive terms, including that the food is good. Another reviewer specifically notes staff bringing food when they had not eaten, reflecting that meal needs are monitored in day-to-day interactions. These comments align with the community offering both restaurant-style dining and dietary supports for residents.
caveat5 reviews mention this
Safety, meds, and transport concerns
Several reviews raise serious concerns about safety, medication handling, or follow-through on transportation.
Negative feedback focuses on failures that families view as safety-related, including medication mix-ups and neglect resulting in repeated falls. One reviewer alleges problems with discharge planning and medical transportation arrangements, describing missed coordination around the time of discharge. Another account calls out unsafe policies around fall prevention, and reviews also describe staff not responding promptly to assistance requests. Taken together, the concerns are specific and operational rather than vague, and they directly relate to how daily care is managed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
100 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
General Mitchell International (19 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Hot House Tavern (0.6 miles)
Su Casa Grande (0.8 miles)
Qdoba Mexican Eats (1.6 miles)
Arby's (1.6 miles)
McDonald's (1.7 miles)
Culver's (1.8 miles)
Robert's Frozen Custard (3.7 miles)
Physicians
Town Hall Health Center (0.7 miles)
Froedtert Orthopaedic, Sports and Spine Center (1.3 miles)
Advanced Health Care (3.5 miles)
Froedtert Germantown Health Center (3.6 miles)
Drs. Roy and Associates (5.6 miles)
Shaibal Mazumdar MD (5.7 miles)
Aurora Advanced Healthcare (5.7 miles)
Cafes
Starbucks (0.8 miles)
Starbucks (5.7 miles)
Starbucks (6.2 miles)
Pharmacies
Walgreens (0.8 miles)
CVS Pharmacy (1 miles)
Walgreens (3.6 miles)
Walgreens (3.7 miles)
Walgreens (5.1 miles)
Walgreens (5.5 miles)
Aurora Pharmacy (5.7 miles)
Theaters
Menomonee Falls Cinema Menomonee Falls, Wi (1.3 miles)
Menomonee Falls Health Services on seniors.fyi includes 6 photos including images showing interior, building, landscaping, dining, decor, artwork, rehabilitation, physical therapy, and more.
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The article highlights the high risk of falls among older adults due to factors like muscle weakness, vision issues, and environmental hazards, with one in four experiencing a fall annually. It advocates for a comprehensive prevention approach that includes exercise, home safety modifications, medication management, social support, and caregiver involvement.
Exercise Equipment, Rehabilitation, and Physical Therapy
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