Menomonee Falls Health Services
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N84 W17049 Menomonee Avenue, Menomonee Falls, WI 53051
For more information about senior living options: (844) 490-3973
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Kari and Madeline are amazing to work with and go above and beyond for the community. The nurses are compassionate and prioritize great patient care. The facility is immaculate and spotless from common areas to resident quarters. Beau, the toy poodle, enjoys the staff and residents during visits. The staff are warm, attentive, and supportive, from management to care aides. The new leadership has made tremendous strides to improve patient care. The therapy team is excellent and offers specialized programs such as lymphedema. The facility is clean, with great food and a welcoming atmosphere. The staff consistently provide excellent care, far exceeding expectations. The facility has strong policies to protect residents and provides a continuum of care.
DO NOT PUT YOUR LOVED ONES IN THIS PLACE. They screwed up my mothers meds, and tried to give her somebody else's. They were nasty to her. Never came when she called them for restroom assistance. The worst place to put your loved one! My father broke his knee and had to go for rehab. They were so neglectful of him that he fell 9 times in 3 months hitting his head each time and was never sent out for evaluation. He ended up with a 13 millimeter gap in his knee cap and it won't heal right so he will most likely never walk again. He is not able to use a toilet so he wore depends. They didn't change him often enough and he ended up with a bad diaper rash. There's a lot more than just one reason that place is only 20% full.Menomonee Falls Health Services inspires a broad spectrum of strongly felt reactions from visitors, family members, and former residents. On one hand, many who walk through the halls or join in the daily routine repeatedly express gratitude for the warmth of the staff, the attentiveness of caregivers, and the sense of community that the facility cultivates. Administrators and frontline teams are frequently highlighted: Kari, the administrator, and Madeline, the social worker, are repeatedly praised for going above and beyond in service to the community. The nurses are described as compassionate, and the care overall is portrayed as person-centered, with a clear emphasis on patient comfort and well-being. Several reviewers compliment the overall cleanliness of the building - from common areas to resident rooms - fueling impressions that MFHS is a welcoming and well-maintained place to receive care.
A number of comments focus on the personal attention residents receive and the ways staff invest in individual interests and life histories. One family member noted the care team's dedication to the resident's passions, such as tying activities to a love of the U.S. Air Force and Volkswagen, with Malika, the social development director, creating meaningful engagement. Transportation support is also highlighted, with Mary helping coordinate VA appointments and transportation vans, while Deb, the office manager, handles logistical details like managing spending money. The social worker, Maddy, receives praise for kindness shown not only to residents but to visiting family members navigating difficult decisions. These anecdotes illustrate a culture of recognizing each resident as a person with history, preferences, and needs beyond medical care.
Therapy and rehabilitation receive particular recognition from many reviewers. The therapy team is described as excellent, offering specialized programs such as lymphedema care, and the overall continuity of care - from admission through discharge - emerges as a strong point for families seeking a facility that can support rehabilitation and long-term needs. Several testimonials emphasize one-on-one attention and a commitment to getting residents settled into a routine that supports recovery and ongoing wellness. A recurring sentiment is that MFHS has found a balance between clinical care and daily life - treating people with dignity, maintaining privacy, and ensuring that staff respond promptly to requests.
Beyond individual staff praise, several testimonials speak to how the leadership and culture have evolved over time. One reviewer notes that under new leadership, tremendous strides have been made to improve patient care and comfort, and they credit a dedicated leadership team with fostering a more responsive and caring environment. The same thread appears in comments about the therapy department and covid policies, with one reviewer asserting strong covid safeguards in place to protect residents. The impression of a facility that is continually refining its approach - investing in staff development, patient comfort, and safety - recurs in multiple positive narratives, including remarks about a team that is knowledgeable, dependable, and genuinely invested in residents' daily lives.
Yet the collective voice is not uniform. A number of reviews present starkly negative experiences that raise serious concerns about safety, staffing, communication, and overall quality of care. One individual describes the facility in the harshest terms, urging others to keep loved ones away and alleging that there are multiple undisclosed reasons the place operates at low occupancy, claiming insider knowledge of wrongdoing and asking regulators to investigate. Another reviewer characterizes MFHS as the worst place ever, citing a nightmare in working with the administrator, business office, and social worker, a failure to arrange medical transport on discharge, and claims of lying to families. These voices emphasize a perception that administrative decisions and coordination can fall short, particularly around discharge planning and transportation - critical touchpoints for families navigating transitions of care.
There are also firsthand accounts of problematic medical and safety incidents. A reviewer describes serious neglect: recurrent falls, a knee injury that worsened, poor hygiene around diaper care, and a failure to provide timely assistance, which allegedly contributed to long-term impairment. This narrative paints a contrasting picture to the broader positive tone, underscoring how essential consistent supervision, prompt assistance, and vigilant care are to residents' safety and quality of life. Additionally, a family member who was a resident there for an extended period recounts a negative turning point, asserting that after a lengthy stay the experience degraded - leading to a decision that their relative would be better cared for elsewhere. The spectrum of experiences suggests that while MFHS can offer strong, compassionate care in many cases, there are critical moments where performance falls short in the eyes of patients and families.
Interwoven with the evaluations of care quality are strong expressions of gratitude, concern, and faith. Some reviews carry heartfelt prayers and spiritual petitions for resident safety, peace, and comfort, reflecting how deeply caregiving intersects with personal belief and hope. Others focus on practical measures - cleanliness, the availability of one-on-one attention, and the sincerity of staff in engaging with residents and families in meaningful, if sometimes challenging, conversations. The blend of praise and concern creates a complex mosaic: MFHS is described as a place that can feel like a beacon of compassionate, attentive care to some, while to others it may embody procedural gaps, miscommunications, or safety lapses that require attention and remedy.
In sum, Menomonee Falls Health Services emerges as a facility of contrasts and considerable strengths tempered by noteworthy challenges. The overwhelmingly positive feedback highlights a consistent culture of kindness, a capable and responsive therapy team, strong leadership efforts toward improvement, and a welcoming environment with clean facilities and meaningful activities. The less favorable experiences point to critical issues surrounding discharge planning, transportation coordination, medication safety, and, in some cases, acute concerns about neglect or inadequate supervision. Together, the reviews paint a picture of a facility with significant potential and a dedicated staff that can deliver high-quality, compassionate care, alongside a subset of experiences that call for ongoing attention to safety, communication, and governance. For families considering MFHS, the message is to look at both the compassionate day-to-day care praised by many and the serious concerns raised by others, and to gather current information from multiple sources to make the most informed decision possible.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Menomonee Falls Health Services in Menomonee Falls, WI is a vibrant and welcoming assisted living community that provides exceptional care services and a wide range of amenities to enhance the quality of life for its residents.
Residents can enjoy the convenience of having their own private bathrooms and cable or satellite TV in their fully furnished apartments. The community also offers move-in coordination services for a smooth transition. Wi-Fi/high-speed internet is available throughout the facility, ensuring that residents can stay connected with their loved ones and engage in online activities.
The dining experience at Menomonee Falls Health Services is top-notch, with restaurant-style dining offering delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to meet individual needs.
A variety of activities are offered to keep residents active and engaged. Fitness programs and wellness center access promote physical well-being, while planned day trips and resident-run activities provide opportunities for socializing and exploration. Concierge services are available to assist with any special requests or arrangements.
For those in need of care services, Menomonee Falls Health Services offers 24-hour supervision and a 24-hour call system to ensure resident safety. Assistance with daily tasks such as bathing, dressing, and transfers is provided, along with medication management for those who require it. A mental wellness program is also available to support residents' emotional well-being.
The location of the community offers convenient access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. Community operated transportation as well as transportation arrangement for non-medical needs and doctors' appointments further add to the convenience for residents.
Overall, Menomonee Falls Health Services is a warm and caring assisted living community that provides a comfortable home-like environment, excellent care services, and numerous amenities to ensure that residents enjoy an enriching lifestyle.
Menomonee Falls Health Services is located at N84 W17049 Menomonee Avenue, Menomonee Falls, WI 53051 in Waukesha County, Wisconsin
Menomonee Falls Health Services on seniors.fyi includes 6 photos including images showing interior, decor, building, landscaping, dining, bedroom, healthcare, artwork, and more.
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Interior
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