Menomonee Falls Health Services in Menomonee Falls, WI
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Information last verified:
N84 W17049 Menomonee Avenue, Menomonee Falls, WI 53051
For more information about senior living options: (844) 490-3973
Kari and Madeline are amazing to work with and go above and beyond for the community. The nurses are compassionate and prioritize great patient care. The facility is immaculate and clean, with a warm, welcoming staff. The staff take a personal interest in their residents. Malika and the staff develop activities aligned with residents’ interests. The PT department provides attentive care for lymphedema and monitors residents closely. The therapy team is excellent and offers specialized programs. The facility has strong COVID policies to protect residents. The medical director is readily available and orders are implemented promptly. The staff truly care for the residents they serve each day.
They described MFHS as the worst place ever and a total nightmare due to the leadership and staff. They warned that loved ones should be kept far away from the facility, alleging neglect and unsafe practices. They claimed the staff screwed up their loved one’s meds and failed to provide restroom assistance. They reported a relative who fell nine times in three months, with poor care and no timely evaluation. They asserted that neglect and unsafe policies contributed to their grandmother’s death, including not using a bed alarm. They stated the staff were nasty to residents and did not respond promptly to calls. They accused the administration of failing to arrange medical transport at discharge and lying about responsibility.Menomonee Falls Health Services is best suited for families that prioritize hands-on, resident-focused care delivered in a clean, welcoming environment, with strong therapy options and personal attention from a stable, caring staff. It works well for residents who respond to one-on-one support, value an active activities program, and want a facility where administrative leadership is approachable and responsive. This community tends to attract families who put a premium on a home-like feel, good daily interactions with nurses and aides, and programs that address rehabilitation as well as long-term care. It is not the first choice for those who need ironclad consistency in every operational detail or who require spotless safety track records without exception.
What stands out are the practical strengths that consistently surface in positive experiences. Families repeatedly praise the administrator and social services team for going above and beyond, and they note nurses and aides who are genuinely compassionate and attentive. The facility’s cleanliness earns frequent compliments, hallways, common areas, and resident rooms are described as immaculate, with the environment feeling calm and welcoming. The therapy program is a standout, featuring dedicated professionals and specialized services such as lymphedema therapy, which can make a meaningful difference in recovery trajectories. For residents who benefit from routine daily visits and social activity, the staff’s personal interest in individual histories and preferences can translate into meaningful, everyday quality of life.
These strengths, however, sit alongside a spectrum of serious concerns voiced by a subset of families. A number of reviews allege significant lapses in safety, medication management, and communication, with some describing neglectful behavior and difficulty coordinating care or discharge planning. Reports range from medication errors and missed calls for assistance to complaints about transportation arrangements and the responsiveness of leadership during crises. A few accounts portray a disconnect between frontline caregivers and administrative leadership, and there are mentions of staffing and process gaps that can undermine confidence, especially for families navigating rehabilitation or end-of-life care decisions. The tension between outstanding day-to-day care and failures in systemic reliability is a recurring theme.
In weighing pros against cons, the facility’s tangible strengths do offset risks for many residents, but not universally. The powerful combination of compassionate bedside care, a proactive therapy team, and a clearly clean, orderly environment can deliver genuine comfort and progress for long-term residents and short-term rehab patients alike. Yet the standout negative reports, centered on medication safety, transport and discharge coordination, and occasional lapses in staff responsiveness, cannot be dismissed. Leadership improvements have been acknowledged by some reviewers as a turning point, with claims of better communication and more dependable medical oversight, but skepticism remains among families who have experienced lapses. The gap between exceptional care on the floor and trouble in the administrative or transport layers is the core risk that must be acknowledged.
For families evaluating a move here, practical due diligence matters most. Ask for current staffing ratios, especially on evenings and weekends, and request specifics about med-management protocols, dose verification, and incident reporting. Inquire how transportation for appointments or discharge is arranged, who coordinates it, and what guarantees exist for timely pickups and return trips. Seek concrete examples of communication routines: how updates are delivered, who the point person is for families, and how quickly concerns are escalated and resolved. Tour not only resident rooms but the therapy gym and dining areas, and request candid conversations with direct care providers about their day-to-day concerns and successes. Review recent safety measures, bed alarm policies, and falls-prevention programs to gauge living safety beyond personal impressions.
Ultimately, Menomonee Falls Health Services can be an excellent fit for families seeking compassionate, individualized care in a clean, lively setting, with robust rehabilitative services and a staff culture that genuinely values residents. It becomes a more nuanced choice for those who require near-perfect consistency in administration, lash-tight safety oversight, and flawless coordination of medical transport and discharge. If the priority centers on warmth, personal connections, and active therapy as a core component of everyday life, MFHS delivers with credibility. If reliability of operations, constant safety enforcement, and flawless administrative communication are non-negotiable, it is wise to explore alternatives while continuing to observe this community closely for ongoing improvements.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
General Mitchell International (19 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Menomonee Falls Health Services in Menomonee Falls, WI is a vibrant and welcoming assisted living community that provides exceptional care services and a wide range of amenities to enhance the quality of life for its residents.
Residents can enjoy the convenience of having their own private bathrooms and cable or satellite TV in their fully furnished apartments. The community also offers move-in coordination services for a smooth transition. Wi-Fi/high-speed internet is available throughout the facility, ensuring that residents can stay connected with their loved ones and engage in online activities.
The dining experience at Menomonee Falls Health Services is top-notch, with restaurant-style dining offering delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to meet individual needs.
A variety of activities are offered to keep residents active and engaged. Fitness programs and wellness center access promote physical well-being, while planned day trips and resident-run activities provide opportunities for socializing and exploration. Concierge services are available to assist with any special requests or arrangements.
For those in need of care services, Menomonee Falls Health Services offers 24-hour supervision and a 24-hour call system to ensure resident safety. Assistance with daily tasks such as bathing, dressing, and transfers is provided, along with medication management for those who require it. A mental wellness program is also available to support residents' emotional well-being.
The location of the community offers convenient access to nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. Community operated transportation as well as transportation arrangement for non-medical needs and doctors' appointments further add to the convenience for residents.
Overall, Menomonee Falls Health Services is a warm and caring assisted living community that provides a comfortable home-like environment, excellent care services, and numerous amenities to ensure that residents enjoy an enriching lifestyle.
Menomonee Falls Health Services is located at N84 W17049 Menomonee Avenue, Menomonee Falls, WI 53051 in Waukesha County, Wisconsin
Menomonee Falls Health Services on seniors.fyi includes 6 photos including images showing interior, decor, building, landscaping, dining, bedroom, healthcare, artwork, and more.
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