1445 North 7Th Street, Manitowoc, WI 54220
For more information about senior living options: (844) 490-3973
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The staff greeted visitors with a friendly hello and smile. The facility had a homelike atmosphere, and the staff made residents feel like family. Therapy was responsive, helping residents progress and regain mobility. The staff were friendly and helpful. Residents could enjoy amenities such as a fish tank, birds, and posted menus.
The staff did not check on her regularly, and she laid in her feces waiting for help. There were mystery stains on most furniture and sanitation was questionable. There were hardly any staff on duty, leaving residents neglected and unattended. They did not inform families about incidents promptly, often learning of them hours or days later. The bedridden resident developed many sores from not being repositioned or cared for properly. They gave either too much or too little oxygen, and sometimes lied about the seriousness of conditions until hospital transfer. The facility was outdated and sanitation questionable, with major neglect reported. Call lights were ignored for long periods, risking medical emergencies going unnoticed. The place was filthy and unsafe, requiring families to monitor care constantly. A family had to relocate their relative to another facility to avoid harm after infections and poor care. Staff allegedly lied or concealed information, and at least one nurse was told not to return after advocating for a resident. Prospective clients are advised not to send their loved ones there.The accounts about this facility paint a deeply mixed and often troubling picture. On one hand, there are snippets of warmth and small moments of appreciation that some families noticed, such as greetings from staff, friendly and compassionate interactions, and observations that the environment could feel homelike or at least focused on listening to residents. A few reviewers described staff as cheerful, helpful, and in good spirits, suggesting that when care was accessible, it could feel personable and attentive. Some even noted progress and positive momentum for individual patients, including therapy responsiveness and moments when a patient on a ventilator began to regain strength or move from beds to chairs and walking outside on oxygen.
Yet these glimpses of positivity exist alongside a constellation of serious concerns that repeat across many narratives. Several reviews recount horrific examples of neglect and dangerous lapses in care. Families describe patients becoming septic, developing pressure sores from not being repositioned, and being left in soiled conditions for extended periods. The fear is amplified by repeated reports of call lights going unanswered for long stretches - sometimes 30 minutes or more - before anyone responded, if at all. In several accounts, families claim that information about medical events or emergencies arrived only hours or days later, if it arrived at all, leaving relatives feeling out of the loop and powerless during critical moments.
Hygiene and sanitation emerge as persistent red flags in the stories. Descriptions of an outdated facility with questionable sanitation, mystery stains on furniture, and lingering odors create a sense of unease about the daily environment in which vulnerable residents were kept. A number of reviewers insist that these conditions were not isolated incidents but part of a pattern that put residents at risk. The sense of ongoing neglect is reinforced by anecdotes of family members having to be present around the clock to ensure basic cleanliness and timely care, essentially acting as guardians in addition to their roles as visitors.
Communication breakdowns appear repeatedly as a central problem. Several families report that staff did not communicate critical changes in health status, that information about transfers or hospitalizations arrived late, and that calls to nurses or administrators were not answered promptly. In one striking case, a family member notes that an admission to the hospital for serious infection happened while the patient was still under the facility's care, and no one seemed to be aware or forthcoming about what had occurred until after the patient had already been transferred. The frustration is compounded by stories of staff misrepresenting the seriousness of a patient's condition, and by instances where even experienced professionals felt constrained by unclear or inconsistent policies and leadership decisions.
Within this tapestry of experiences lies a more troubling interpersonal narrative from a registered nurse who worked as agency staff. This RN describes being told not to return after advocating for a hospice resident's rights, including the patient's right to move and be up in a chair with proper risk management. The conflict - between a care team trying to enforce limitations and an advocate insisting on patient autonomy - highlights a cultural issue within the facility: the appearance that respecting patient rights and supporting individualized care may be at odds with administrative expectations or departmental norms. The RN emphasizes that this decision to ban her return came after she stood up for a patient, underscoring a troubling dynamic between frontline caregivers and the facility's leadership.
Several reviews also touch on the friction between safety, resources, and insurance pressures. The messages warn prospective families that insurance considerations should not push families to settle for substandard care, because neglect or inadequate monitoring can have life-threatening consequences. While one or two accounts note improvements in areas like medication administration or responsiveness over time, they also acknowledge that changes may have occurred only gradually - and that a year later, the overall impression could still be of a facility in need of substantial reform.
In sum, the narrative around this facility is a collage of contradictions: moments of warmth and small victories amid a broader pattern of neglect, insufficient staffing, inconsistent communication, and questionable sanitary conditions. The most urgent takeaways for families are cautionary: tour the facility extensively, ask pointed questions, and observe how staff respond to call lights and to the needs of residents with limited ability to communicate. Do not rely on glossy ratings or brief positive anecdotes as a sole judgment; instead, seek a candid, up-to-date sense of daily operations, cleansing routines, response times, and the degree to which residents' dignity, autonomy, and safety are actively protected. For anyone considering placing a loved one here, these reviews advocate a careful, deliberate decision-making process and a commitment to ongoing, close involvement with the care team to ensure that needs are met promptly and respectfully.
94 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bay At North Ridge Health And Rehabilitation in Manitowoc, WI is a vibrant assisted living community designed to provide comfort, convenience, and exceptional care to its residents. Our community offers a wide range of amenities and services to enhance the quality of life for seniors.
Residents can enjoy the convenience of having a beauty salon on-site, allowing them to maintain their personal grooming needs without leaving the community. Cable or satellite TV is available in each resident's room, ensuring they have access to their favorite shows and entertainment. Community operated transportation is provided for outings and appointments, while a computer center allows residents to stay connected with loved ones or explore new interests online.
Our comfortable dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our talented culinary team. Special dietary restrictions are accommodated to ensure that every resident's needs are met. The kitchenette in each apartment provides the option for residents to prepare light meals or snacks at their convenience.
At Bay At North Ridge, we understand the importance of maintaining physical fitness. That's why we offer a well-equipped fitness room where residents can engage in exercise programs tailored to their abilities and preferences. For those who prefer more leisurely activities, our gaming room provides opportunities for friendly competition and socialization.
With beautiful gardens and outdoor spaces, residents have ample opportunities to enjoy fresh air and nature. A small library is also available for those who love reading or quiet contemplation.
Our dedicated staff takes care of housekeeping services, ensuring that each resident's living space remains clean and tidy. Move-in coordination is provided to make transitioning into our community as smooth as possible.
Care services are available round-the-clock with a 24-hour call system and supervision provided by our compassionate staff members. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management is also offered. We have a mental wellness program in place that focuses on providing support for emotional well-being.
Transportation arrangements are made for non-medical needs as well as doctors' appointments. Additionally, our community offers a wellness center where residents can receive specialized care and support for their individual needs.
High-speed internet and Wi-Fi are available throughout the community, allowing easy access to online resources and communication with loved ones.
In terms of nearby amenities, Bay At North Ridge is conveniently located close to various cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. Residents have plenty of options for outings and entertainment within a short distance from the community.
Overall, Bay At North Ridge Health And Rehabilitation provides exceptional care in a warm and inviting environment. Our goal is to ensure that each resident feels comfortable, safe, and supported while enjoying an enriching lifestyle.
Bay At North Ridge Health And Rehabilitation is located at 1445 North 7Th Street, Manitowoc, WI 54220 in Manitowoc County, Wisconsin
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