1445 North 7Th Street, Manitowoc, WI 54220
For more information about senior living options: (844) 490-3973
The staff are friendly and compassionate. The facility has a homelike atmosphere and staff make residents feel like family. Therapy is responsive and residents make progress, often regaining mobility. The staff greet residents and visitors with friendly smiles, signaling quality care. The building is clean, the food is good, and activities are engaging. The physical therapy and occupational therapy services are superior to those at other places.
The facility is filthy, with mystery stains on old, smelly furniture. Nurses never respond to call lights in a timely manner. There were several major instances of neglect. The building is outdated and sanitation is questionable. There were hardly any staff on duty. Families are not informed when someone gets sick or when an incident occurs, often learning news hours or days later. Patients were bedridden and developed numerous sores from a lack of repositioning. Staff would either give too much or too little oxygen and sometimes lied about the seriousness of a condition. Only one nurse was trusted by the family, and even she did not have all the information. The DON and administrator were described as incompetent, and the facility was said to be falling apart. Some staff were rude when talking with families. Five-star ratings were viewed as inflated by employees trying to salvage the facility's reputation. The facility allegedly passed inspections despite poor cleanliness and maintenance.Bay at North Ridge Health And Rehabilitation in Manitowoc is best suited for families seeking an affordable, entry?level skilled?nursing option where a homey environment and approachable staff may offer some comfort, provided there is vigilant family oversight. The community can serve residents who can tolerate uneven communication and variable responsiveness in exchange for a lower price point and basic rehab and daily living support. It is not a fit for those who require consistent medical management, rigorous infection control, and a trackable standard of care that minimizes family involvement. In short, it works for households willing to be present and proactive, and it does not work for families expecting predictable, professional oversight without frequent checking.
The strongest red flags surface around staffing reliability and safety culture. Reviews consistently describe delays in call?light responses, gaps in routine monitoring, and instances where residents were left for extended periods without assistance. Sanitation and maintenance concerns appear repeatedly - stains on furniture, questionable cleanliness, and outdated facilities - which amplify worries about infection risk and overall hygiene. Several accounts recount hospital transfers or readmissions tied to care lapses, with families reporting a pattern of limited timely communication about events or changes in a loved one's condition. Taken together, these themes underline a systemic vulnerability: when staffing is stretched thin and information does not flow promptly, medical safety and comfort quickly erode.
Yet not all feedback is uniformly negative. A subset of reviews highlights genuinely caring, friendly staff and a homelike atmosphere that families value. Where therapy teams come into play, meaningful progress can be achieved; residents reportedly participate in activities, enjoy meals, and demonstrate mobility improvements with appropriate rehab support. In some cases, residents are described as treated with respect, and the environment - while imperfect - feels welcoming on a personal level. This contrast matters: it signals that the operation has caregivers who know how to engage residents well, even as the wider systems struggle to maintain consistent quality across every shift and every department.
The critical question for families is whether the positives offset the persistent, systemic shortcomings. On balance, the weight of safety and care gaps in this setting tends to dominate the impression left by any warm, individual interactions. The risk of neglect, infection control lapses, and communication failures can quickly pivot a promising recovery plan into a crisis, especially for residents with complex medical needs or mobility limitations. Prospective residents would be wise to assume that ongoing family monitoring will be an essential component of any extended stay, and to prepare contingency plans should care standards not meet expectations over time.
For families approaching a decision, a rigorous due?diligence process is essential. Tour the grounds with a critical eye for cleanliness, ask to observe call?light response times, and request recent state survey findings and any corrective action plans. Speak directly with current residents and family members about responsiveness and how often concerns are escalated. Probe the care plan for a loved one with a clinician in the room: are there clear, written protocols for turning, skin checks to prevent pressure ulcers, and timely medication administration? Review staffing schedules, turnover rates, and the facilities' infection?control practices. If any doubt persists after a thorough visit, it is prudent to broaden the search to environments with stronger safety records and more consistent staffing.
In the end, Bay at North Ridge represents a calculated risk: affordable care in a setting that can feel warm and engaging, but with a pattern of care inconsistencies and safety concerns that make reliable protection of health and dignity uncertain. It is a viable short?term option for families who can stay intimately involved and push for rapid remediation when problems arise. For residents with higher medical needs, or for those seeking a facility where safety, cleanliness, and timely communication are nonnegotiable, alternatives deserve serious consideration. The decision hinges on willingness to supervise closely, the tolerance for variability in daily care, and the insistence on a proven record of stable, transparent operations.
94 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bay At North Ridge Health And Rehabilitation in Manitowoc, WI is a vibrant assisted living community designed to provide comfort, convenience, and exceptional care to its residents. Our community offers a wide range of amenities and services to enhance the quality of life for seniors.
Residents can enjoy the convenience of having a beauty salon on-site, allowing them to maintain their personal grooming needs without leaving the community. Cable or satellite TV is available in each resident's room, ensuring they have access to their favorite shows and entertainment. Community operated transportation is provided for outings and appointments, while a computer center allows residents to stay connected with loved ones or explore new interests online.
Our comfortable dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our talented culinary team. Special dietary restrictions are accommodated to ensure that every resident's needs are met. The kitchenette in each apartment provides the option for residents to prepare light meals or snacks at their convenience.
At Bay At North Ridge, we understand the importance of maintaining physical fitness. That's why we offer a well-equipped fitness room where residents can engage in exercise programs tailored to their abilities and preferences. For those who prefer more leisurely activities, our gaming room provides opportunities for friendly competition and socialization.
With beautiful gardens and outdoor spaces, residents have ample opportunities to enjoy fresh air and nature. A small library is also available for those who love reading or quiet contemplation.
Our dedicated staff takes care of housekeeping services, ensuring that each resident's living space remains clean and tidy. Move-in coordination is provided to make transitioning into our community as smooth as possible.
Care services are available round-the-clock with a 24-hour call system and supervision provided by our compassionate staff members. Assistance with activities of daily living such as bathing, dressing, transfers, and medication management is also offered. We have a mental wellness program in place that focuses on providing support for emotional well-being.
Transportation arrangements are made for non-medical needs as well as doctors' appointments. Additionally, our community offers a wellness center where residents can receive specialized care and support for their individual needs.
High-speed internet and Wi-Fi are available throughout the community, allowing easy access to online resources and communication with loved ones.
In terms of nearby amenities, Bay At North Ridge is conveniently located close to various cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. Residents have plenty of options for outings and entertainment within a short distance from the community.
Overall, Bay At North Ridge Health And Rehabilitation provides exceptional care in a warm and inviting environment. Our goal is to ensure that each resident feels comfortable, safe, and supported while enjoying an enriching lifestyle.
Bay At North Ridge Health And Rehabilitation is located at 1445 North 7Th Street, Manitowoc, WI 54220 in Manitowoc County, Wisconsin
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