Saint Mary's Care Ctr is a nursing home community in Madison, WI.
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Saint Mary's Care Ctr in Madison, WI
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1347 Fish Hatchery Rd, Madison, WI 53715
To contact a resident: (608) 257-0781
For more information about senior living options: (866) 208-4318
Residents and families repeatedly describe the facility as clean and odor-free.
Multiple reviewers specifically praise cleanliness, including comments about there being no urine smell and the environment staying odor-free. Several also mention the facility feeling organized and comfortable, with a generally calm, well-kept setting. A few negative reviews focus on care consistency or staffing rather than cleanliness.
Staff professionalism and kindness come through clearly in many reviews.
A large share of reviews describe staff as caring, helpful, and respectful, with several naming nurses or acknowledging professional, reassuring communication during medical moments. Families also describe staff explaining care steps and coordinating with outside medical teams when needed. Not every experience is positive, with some reviewers reporting rude or condescending interactions, missed follow-ups, or frustration with staff responsiveness.
Reviewers highlight activities and things to do that keep residents stimulated.
Residents and families point to engagement opportunities, including praise for the activities department creating events and programming. Other reviews describe the facility as offering a lot of things for residents to do, and note that activity programming helps keep a loved one stimulated. These comments contrast with care-focused concerns in the less positive reviews, which are more about day-to-day medical support than entertainment.
The setting is repeatedly described as a skilled-care option for changing needs.
Several reviewers chose this community specifically for skilled care or rehab after health changes, and describe care that adjusts as needs shift. Some call out 24/7 skilled nursing support, while others mention day-to-day clinical and social management. A few critical reviews raise concerns about how consistently care is delivered from shift to shift, even while acknowledging that some staff members do good work.
Some families report breakdowns in communication and consistency of care.
Several negative reviews describe problems with communication, including concerns about staff attitudes, delayed help, or changes in what families are told. Others mention inconsistencies between shifts, understaffing, and medical routines not going the way families expected. A few reviewers also describe specific care gaps such as delayed decisions about emergency transport, missed family notification, or slow responses after calls for help.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Dane County Regional (7 miles away)This part of Madison, Wisconsin, offers a convenient and accessible location for senior living. With a variety of physicians and hospitals located within close proximity, residents have easy access to healthcare services. Additionally, there are several pharmacies nearby for convenient medication management. The area also features a selection of restaurants and cafes, providing opportunities for dining out or socializing with friends. For outdoor recreation, there are parks within a short distance for leisurely walks or picnics. Overall, this neighborhood offers a mix of amenities and services that cater to the needs of seniors looking for a comfortable and well-connected community.
Saint Mary's Care Ctr is located at 1347 Fish Hatchery Rd, Madison, WI 53715 in Dane County, Wisconsin
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