Oakwood Village East Health And Rehab Center in Madison, WI
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5833 American Parkway, Madison, WI 53718
For more information about senior living options: (844) 490-3973
The rehab care was exceptional, with outstanding COVID-19 precautions and superb staffing. The physical therapy, occupational therapy, and social services were exceptional. The staff were incredibly cheerful and helpful, creating a positive environment during meals and activities. Nursing care for procedures, such as bandaging and amputations, was well done, prompt, and in line with doctor's instructions. The facility's grounds are pleasant, featuring ponds, swans, and walking paths for residents to enjoy. There are hundreds of activities available, and residents can maintain independence while accessing a wide range of programs. The nursing staff knew residents by name and provided attentive, personalized care. The center offers enriching experiences (e.g., a world-renowned string quartet visiting) that enhance residents' quality of life.
The facility displayed gross neglect when an elderly man fell and staff did not assist promptly, leaving him badly injured. For the price residents pay, the care was well below average. The management held a deposit of over $100,000 for more than a year without paying interest, indicating questionable financial practices. A family member was neglected and left in urine for 12 hours, with unfriendly staff too busy to assist, making the patient feel unsafe. Personal belongings were stolen, with no attempt to recover them or apologize. Billing issues were severe, with tens of thousands of dollars in incorrect bills, addresses mishandled, and ambulance charges sent to collections without notification. Some staff were rude or unprofessional, including a night nurse who made snide remarks, and management failed to address concerns. The facility was not equipped to handle the patient's other health problems, leading to inadequate care.Oakwood Village East is best suited for a senior who needs substantial rehab support after a fall or surgery and who also wants a campus that offers independent living, assisted living, and skilled nursing under one roof. The strongest argument for this community is the rehab and therapy team when care is delivered in the rehab unit: dedicated physical and occupational therapy, responsive nursing during healing, and a social services cadre that can lift a patient's spirits and keep recovery momentum going. For families prioritizing a lively, engaged environment with plenty of activities and visible staff involvement, Oakwood's landscape and community buzz can be a real asset.
That said, serious alternatives should be on the radar for anyone who cannot accept inconsistent care or who faces long-term care needs beyond short-term rehab. Several reviews flag alarming safety and neglect concerns, including incidents where no staff appeared promptly to assist an patient in crisis, and episodes where a resident was left in urine for hours. The risk profile rises for those needing dependable, around-the-clock responsiveness across multiple shifts. If safety, predictable staffing, and rapid escalation of problems are non-negotiables, agencies or facilities with steadier safety records should be explored.
The main pros - strong rehab therapy, caring nurses when things go right, and a campus that supports recovery with private rooms and accessible social life - do offset the best-case rehab needs. The positive testimonials spotlight timely, professional therapy, thoughtful social services, and nursing care that can promptly align with doctor orders. The appeal is concrete for someone whose priority is getting back on their feet after a fracture or surgery and who expects a capable team to push through milestones. Yet those gains rely on consistent staff performance; when bedside care falters, the very advantages of a robust rehab program lose their value in a hurry.
Conversely, the cons consistently cut into long-term confidence. Billing and deposit disputes, documentation errors, and reports of belongings going missing lay out a troubling pattern that can erode trust long before a patient finishes rehab or transitions to a longer stay. Several reviews describe experiences where family input was dismissed or conflicts with financial staff produced ongoing anxiety. Add to that mixed impressions of nursing attentiveness - some nights and days shine with professional, compassionate care, while others reveal brusque or overworked staff - and the facility projects a bifurcated experience. For a resident who will remain beyond rehab, those inconsistencies become a meaningful liability.
Another layer to weigh is the atmosphere and personal connections. Several accounts praise staff who treat residents with genuine warmth, and a few families note that the facility's setting - lush grounds, ponds, and a sense of community - supports emotional well-being. Yet others recount theft, unmet wishes, and a sense that the environment sometimes operates in a way that prioritizes logistics over personhood. In practice, this means Oakwood Village East can deliver excellent rehab and moment-to-moment care, but only if the staff on shift happens to align with the patient's needs and the family's expectations. The same campus that hosts engaging activities can also feel impersonal when understaffing or miscommunication occur.
The practical path forward is clear. If the primary goal is rehabilitation with a highly capable rehab team and a facility that affords social stimulation, Oakwood Village East can be a strong fit - provided one conducts careful onboarding, insists on clear, accountable care plans, and maintains vigilant oversight of billing, personal property security, and daily staffing. For families and residents seeking consistent, long-term safety, predictable interactions across all shifts, and a seamless administrative experience, it may be prudent to compare alternatives that demonstrate steadier outcomes in those domains. In other words, Oakwood can work superbly for recovery-focused stays, but its appeal fades for long-haul care unless a robust, transparent operating pattern is observed and trusted.
42 resident community capacity
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dane County Regional (3 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Oakwood Village East Health and Rehab Center in Madison, WI is a skilled nursing facility that offers a range of care services for residents. The community is known for its comfortable and fully furnished accommodations, with amenities such as cable or satellite TV, a dining room, a kitchenette, and Wi-Fi/high-speed internet access.
Residents at Oakwood Village East receive 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. The staff also provides medication management and follows any special dietary restrictions or diabetes diets. Additionally, there is a mental wellness program in place to ensure the emotional well-being of residents.
The community offers an array of dining options to cater to different dietary needs and preferences. Special dietary restrictions are taken into consideration when preparing meals, ensuring that each resident's nutritional requirements are met.
Residents can engage in various activities organized by both the staff and fellow residents. There are scheduled daily activities available for everyone to participate in and resident-run activities that encourage social interaction and engagement within the community.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, transportation options, and hospitals; Oakwood Village East allows easy access to essential amenities for both residents and their visiting friends or family members.
Overall, Oakwood Village East Health And Rehab Center provides a supportive and caring environment for individuals requiring skilled nursing care. With its range of amenities and services offered alongside a location near various conveniences in Madison, WI; it aims to enhance the quality of life for its residents while providing them with top-notch healthcare services.
Oakwood Village East Health And Rehab Center is located at 5833 American Parkway, Madison, WI 53718 in Dane County, Wisconsin
Oakwood Village East Health And Rehab Center on seniors.fyi includes 3 photos including images showing landscaping, nature, outdoors, physical therapy, rehabilitation, healthcare, exercise, trees, and more.
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Outdoors
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