Oakwood Village East Health And Rehab Center
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5833 American Parkway, Madison, WI 53718
For more information about senior living options: (844) 490-3973
The nursing staff at Oakwood Village East is described as nice, competent, and serious about their job, providing high-quality care for residents. The physical therapy and occupational therapy services were praised as exceptional, contributing to the patients' recovery and well-being. Residents appreciated the cheerful atmosphere and variety of activities offered at the facility, fostering a sense of community among patients and staff. The environment at Oakwood was noted as clean and well-managed, where staff members knew residents by name and took a personal interest in their care. Families expressed satisfaction with the attention given to their loved ones, highlighting efficient nursing care and prompt responses to medical needs.
The facility shows a lack of concern for patients, as demonstrated by the staff's failure to assist an elderly man who was badly injured after falling. A family member experienced neglect, being left in urine for 12 hours with unfriendly staff who were too busy to help. Personal belongings of residents, including medication and clothing, have been stolen, with no attempts made by the facility to recover them or apologize. A resident felt unsafe and ignored due wishes regarding treatment, resulting in emotional distress. Billing issues have been mishandled repeatedly, with incorrect addresses leading to bills being sent to collections without family knowledge. Some nursing staff displayed unprofessional behavior and rudeness towards patients. Overall care at the facility is described as well below average for the amount of money paid by residents.The experience of residents and their families at Oakwood Village, a rehabilitation and assisted living facility, seems to be highly polarized, with reviews ranging from deeply concerning accounts of neglect to commendations for exceptional care. Several individuals reported disturbing incidents that highlighted potential systemic issues within the facility’s operational management. One particularly alarming account described an elderly man who fell from his wheelchair outside the building, bleeding profusely from his head. Despite the urgency of the situation and a request for immediate assistance, none of the staff responded to help for several minutes. This egregious lack of concern raised serious questions about the quality of care provided to patients at Oakwood and left family members feeling that such negligence warranted closure of the facility.
On the contrary, some users shared positive experiences while undergoing rehabilitation after significant medical events. For instance, one reviewer praised the care received during recovery from rib fractures at Oakwood East rehab, emphasizing exceptional Covid-19 precautions and staffing levels. They lauded physical and occupational therapy services as well-conceived and professionally executed. The writer's overall sentiment indicated a deep appreciation for how compassionate engagement by staff improved both mental and physical health during recovery. This duality in experiences speaks volumes about inconsistencies in patient care that may depend on specific departments or staff members.
Sadly, negative accounts regarding personal belongings disappearing were echoed by another family member who reported instances of theft while their loved one was recovering from a complicated medical condition. The family's trust was further eroded when they faced substantial billing issues that went unresolved for months; these frustrations compounded feelings of guilt over choosing this facility for their mother’s care. Such incidents point to organizational lapses between administrative responsibilities and patient-centered service delivery practices.
Another review reflected positively on Oakwood’s environment but noted that while some nursing staff exhibited competence and kindness, there were instances where communication broke down entirely—the result being mixed experiences among residents' caregiving teams. The ease with which patients could interact with nature through walking paths contributed positively to their overall emotional wellness; however, it appears that these physical amenities cannot compensate adequately for gaps in consistent patient care across all staffing levels.
Feedback also revealed complaints about certain nursing staff who triggered discomfort among patients due primarily to unprofessional interactions. An unhappy rehabilitant recalled incidents involving unsatisfactory replies when voicing pain concerns—an unsettling portrayal suggesting inadequate assessments may have resulted from complacent attitudes among daytime personnel compared to those who worked night shifts.
Even while grappling with complaints surrounding some aspects of resident treatment at Oakwood Village, other visitors remarked on admirable qualities of named nurses who took interest in individual patient's needs beyond mere medical necessities; this included remembering names and taking time to engage personally—a crucial aspect impacting resident morale positively amidst transitional challenges inherent in skilled nursing facilities.
Ultimately, the feedback indicates a complex tapestry woven together by vastly different experiences at Oakwood Village rehabilitation center—where moments marked by genuine compassion exist side-by-side with troubling cases highlighting severe shortcomings in emergency response readiness or adequate supervision standards within their operations architecture overall. It is clear prominent improvements are necessary if they are sincerely focused on upholding best practices related to eldercare management moving forward into long-term fulfillment expectations required by all stakeholders involved: residents pursuing seamless assistance coupled alongside families hoping only for health maintenance anchored within healthy environments guided closely by moral imperatives governing ethical caregiving mandates rooted firmly in mutual respect amongst caregivers & recipients alike.
42 resident community capacity
Continuing Care Retirement Community(CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dane County Regional (3 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Oakwood Village East Health and Rehab Center in Madison, WI is a skilled nursing facility that offers a range of care services for residents. The community is known for its comfortable and fully furnished accommodations, with amenities such as cable or satellite TV, a dining room, a kitchenette, and Wi-Fi/high-speed internet access.
Residents at Oakwood Village East receive 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. The staff also provides medication management and follows any special dietary restrictions or diabetes diets. Additionally, there is a mental wellness program in place to ensure the emotional well-being of residents.
The community offers an array of dining options to cater to different dietary needs and preferences. Special dietary restrictions are taken into consideration when preparing meals, ensuring that each resident's nutritional requirements are met.
Residents can engage in various activities organized by both the staff and fellow residents. There are scheduled daily activities available for everyone to participate in and resident-run activities that encourage social interaction and engagement within the community.
Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, transportation options, and hospitals; Oakwood Village East allows easy access to essential amenities for both residents and their visiting friends or family members.
Overall, Oakwood Village East Health And Rehab Center provides a supportive and caring environment for individuals requiring skilled nursing care. With its range of amenities and services offered alongside a location near various conveniences in Madison, WI; it aims to enhance the quality of life for its residents while providing them with top-notch healthcare services.
Oakwood Village East Health And Rehab Center is located at 5833 American Parkway, Madison, WI 53718 in Dane County, Wisconsin
Oakwood Village East Health And Rehab Center on seniors.fyi includes 3 photos including images showing landscaping, nature, outdoors, physical therapy, rehabilitation, healthcare, exercise, trees, and more.
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Outdoors
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