Belmont Nursing And Rehab Center

110 Belmont Road, Madison, WI 53714

For more information about senior living options: (844) 490-3973

2.9 from 27 reviews
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    Overall Review of Belmont Nursing And Rehab Center

    Pros

    • pro The staff are amazing very caring and passionate.
    • pro The CNAs are exceptional.
    • pro They are absolute rock stars in patient care.
    • pro The social worker, Marissa, is especially wonderful.
    • pro Belmont nursing staff are caring of him and dedicated to providing him the best care possible.
    • pro The facility made so much effort to find and replace it, the stuff they couldn't replace, they purchased for me and sent it to my home.
    • pro The therapy department took the time to explain how and why my mobility was so limited and what could be done to improve my condition.

    Cons

    • pro Staff failed to recognize a problem with the resident's condition, and it almost killed her.
    • pro The reviewer would never let any family member stay there again.
    • pro The reviewer was left in a room with no heat, served cold food with no condiments, treated poorly by employees, and received no physical therapy.
    • pro They were told to leave because the facility would not accept their insurance.
    • pro The social worker was described as the most arrogant person ever encountered, and corporate contact information was refused.
    • pro Phone access was consistently impossible, with busy signals, making the place seem unprofessional and shady.
    • pro A receptionist was described as having a very bad attitude; the reviewer would not recommend the place.
    • pro The quality of nursing care was terrible, with the HR person described as inhumane and HIPAA violations alleged.
    • pro A medically complex patient was doubled up in a room without basic needs met - medications not verified, no life-saving epinepens, long emergency response times, and staff yelled at the reviewer for saving their own life.
    • pro The environment was described as toxic by a nurse.
    • pro The facility smelled and many residents were cognitively incapacitated or medicated; described as a death trap with poor food and no support for special diets.

    Review

    Across the collection of reviews, a single thread stands out: experiences with Madison Health and Rehabilitation Center (and related Belmont facilities) run the gamut from warmly glowing to severely critical. Some residents and families praise the atmosphere, the care teams, and real improvements over time, while others describe safety lapses, communication gaps, and troubling attitudes. Taken together, the comments read like a broad spectrum of care - where moments of genuine kindness and skill sit alongside alarms about management, safety, and responsiveness.

    On the positive side, many reviewers celebrate what they encounter when the atmosphere is right. One account describes a welcoming environment where "smiles and laughter" are a daily experience, and where the staff feel engaged and present. Several patients highlight dramatic improvements in therapy outcomes: a person who arrived wheelchair-bound with limited mobility later walked without assistance, thanks to what they describe as patient, careful, and well-explained therapy. The therapy team, especially personnel like Janet and William, is praised for building confidence and helping patients reach personal goals. In these stories, therapy is not just about exercises; it's about clear explanations, consistent encouragement, and a personal touch that makes patients feel seen and supported.

    Other reviews emphasize the human side of care. The social worker, Marissa, is singled out as exceptionally wonderful - remembering patients from prior stays, staying cheerful, and helping with questions and logistics such as locating and replacing personal items. This caregiving alongside the clinical side - the combination of practical help and a friendly, hopeful demeanor - leaves a lasting impression on families who come to see staff as approachable partners rather than distant professionals. There are even expressions of genuine affection: families say they will miss the people they've come to know, and that their loved ones have formed connections with caregivers who feel like friends.

    Yet, alongside the praise, there are persistent and serious cautions. A number of comments focus on failures in communication and responsiveness. One reviewer laments that despite many staff members working with a family member, communication failed to recognize or escalate problems, nearly causing a catastrophe for their mother. Another visitor says that no one can be reached by phone, with listed numbers producing busy signals, which contributes to a sense of "unprofessional" indifference when emergencies or questions arise. In these voices, good intentions are undermined by gaps in accountability and accessibility, leaving families feeling unheard in moments when they most need clarity and reassurance.

    Safety and quality concerns also surface in several accounts. Some patients report stark, even dangerous conditions: a room with no heat, cold food with no condiments, and an absence of physical therapy during a transfer. Others describe delays in response to emergencies - minutes ticking by and urgent needs not being met promptly. There are mentions of medications not being verified, records entered incorrectly, and HIPAA protections seemingly ignored in the care process. In one troubling set of claims, a resident's family asserts that a dementia patient was not fed adequately, and that the environment could feel like a "death trap" with limited support for specialized diets or outside oversight. These are not small complaints; they touch on the core obligations of safety, dignity, and timely care.

    Attitudes and interpersonal dynamics also feature in the criticism. Several reviewers recount encounters with staff who seemed dismissive or unkind, including an HR representative described as inhuman and a social worker labeled arrogant by multiple accounts. One review specifically mentions a nurse who dismissed a dementia patient's needs with a "wouldn't remember anyways" rationale, highlighting a troubling gap between clinical duties and compassionate care. In some narratives, such attitudes contribute to a broader sense that certain residents are not prioritized, or that responses to crises are hampered by administrative or cultural barriers within the facility.

    In contrast, some entries offer a more hopeful or balanced portrayal of Belmont facilities. A family member who serves as a power of attorney for a medically complex resident reports consistent care and attentiveness from the nursing staff, emphasizing that the facility may be "not a vacation designation" but rather a place where love and concern are central. Another perspective praises Belmont as a facility that, while humble in appearance, is strong in patient care, with CNAs who are described as exceptional and a resident who felt safe and well cared for during their stay. These comments underscore that behind the same building or the same system there can be markedly different experiences, likely reflecting variations in staffing, shifts, and individual caregiver ethos.

    Taken together, the reviews paint a complex portrait of these long-term care communities. There are unmistakable triumphs - patients regaining mobility through careful therapy, staff who remember and encourage, and families who form personal bonds with caregivers. At the same time, there are equally strong warnings about communication failures, safety gaps, and attitudes that can undermine trust in the care environment. The mix suggests that prospective residents and their families would benefit from a careful, site-specific assessment: observing interactions during visits, asking pointed questions about therapy protocols and safety measures, and verifying how concerns are escalated and resolved. In this landscape of care, the potential for compassionate, effective support exists alongside real risks that demand vigilance, clarity, and ongoing accountability from the facility and its staff.

    Features

    Housing

    • 83 resident community capacity 83 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Dane County Regional (3 miles away) Dane County Regional (3 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Belmont Nursing and Rehab Center in Madison, WI is an exceptional assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents. The community takes pride in providing a comfortable and nurturing environment where seniors can thrive and enjoy their golden years.

    The amenities at Belmont Nursing and Rehab Center are designed to enhance the quality of life for residents. A beauty salon is available on-site for those who wish to maintain their personal grooming routine. Residents can also enjoy their favorite TV shows as each room is equipped with cable or satellite TV. Community-operated transportation ensures that residents have easy access to nearby destinations such as shopping centers, medical offices, and entertainment venues. For those who want to stay connected, there is a computer center with Wi-Fi/high-speed internet.

    Meals are a highlight at Belmont Nursing and Rehab Center, where residents can dine in a spacious dining room with restaurant-style service. Special dietary restrictions are taken into consideration to provide personalized meal options. Additionally, there is a kitchenette available for those who prefer cooking their own meals.

    Residents have ample opportunities for recreation and socialization within the community. They can engage in various activities such as gaming in the dedicated gaming room or spending time outdoors in the beautiful garden. The fully furnished accommodations offer privacy with private bathrooms, ensuring residents' comfort.

    Care services at Belmont Nursing and Rehab Center are comprehensive and ensure the well-being of every resident. A 24-hour call system provides peace of mind knowing that help is just a button away. Trained staff members provide assistance with daily tasks such as bathing, dressing, and transfers. Medication management is also provided along with diabetic diets if needed.

    The community offers an array of activities to enrich residents' lives, including fitness programs to promote physical health, planned day trips for exploration outside the community, resident-run activities for social interaction, as well as scheduled daily activities organized by staff members.

    Belmont Nursing and Rehab Center is conveniently located near several amenities and services, including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters. This ensures that residents have easy access to a variety of resources and entertainment options.

    In summary, Belmont Nursing and Rehab Center provides a vibrant and caring assisted living community where residents can enjoy an active lifestyle while receiving the support they need. The community's amenities, care services, dining experience, and proximity to essential establishments make it an ideal choice for seniors in Madison, WI.

    Nearby Places of Interest

    Restaurants

    • McDonald's (0.3 miles)
    • North of the Bayou (0.7 miles)
    • Dairyland Family Restaurant (0.8 miles)
    • Cottage Cafe (0.8 miles)
    • Culver's (0.9 miles)
    • Chief's Tavern (0.9 miles)
    • Brothers Three Bar & Grill (1.2 miles)

    Parks

    • Kingston Onyx Park (0.5 miles)
    • Olbrich Park (0.9 miles)
    • Door Creek Park (2.9 miles)
    • Breese Stevens Field (3.1 miles)
    • James Madison Park (3.6 miles)
    • Warner Park (3.8 miles)
    • Owl's Creek Park (4.1 miles)

    Pharmacies

    • Walgreens (0.9 miles)
    • Walgreens (0.9 miles)
    • Medicine Shoppe 0605 (1.5 miles)
    • Walgreens (1.6 miles)
    • Walgreens (1.7 miles)
    • Target Pharmacy (1.7 miles)
    • Metro Market (2 miles)

    Physicians

    • Luskin Allan T Md Dean Health System East Clinic Madison (1.6 miles)
    • Owen, Emily Uw Health Union Corners Urgent Care (1.9 miles)
    • TLC Laser Eye Centers (2.8 miles)
    • Tellurian (2.8 miles)
    • Pact Program (3.3 miles)
    • Accuear Professional Hearing & Audiology Clinics (3.4 miles)
    • Barbara C White, LCSW (3.5 miles)

    Theaters

    • Flix Brewhouse (2.1 miles)

    Cafes

    • Starbucks (2.1 miles)
    • Starbucks (2.3 miles)
    • Panera Bread (2.6 miles)
    • Starbucks (3.8 miles)
    • Wonderstate Coffee (3.9 miles)
    • Gordon Dining and Event Center (4.6 miles)
    • Starbucks (4.8 miles)

    Places of Worship

    • Eastside Evangelical Lutheran (2.4 miles)
    • Hope Lutheran Church (4.6 miles)

    Transportation

    • Dane County Regional Airport (MSN) (3.3 miles)
    • Crown Lift Trucks (4 miles)
    • U-Haul Moving & Storage (4.4 miles)

    Frequently Asked Questions

    Where is Belmont Nursing And Rehab Center?

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