Atrium Post Acute Care Of Lancaster
Save1350 South Madison Street, Lancaster, WI 53813
For more information about senior living options: (844) 490-3973
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The staff are friendly and helpful. The facility is a great place to work and highly recommended for loved ones. The staff are great, management is dedicated, and residents are happy and smiling. The Lancaster Care Center staff love their jobs and their bosses. The staff work very hard with residents and are dedicated to making them feel at home. The therapy department was beyond wonderful and helped a resident return home in perfect condition. The facility has a very pleasant atmosphere.
The administration is awful and profit-driven, with claims of lies and minimal care. There is no supervision of residents entering other patients' rooms, including those with aggressive behaviors. Staff do not respond promptly to calls, and response times are misrepresented. Residents are overmedicated due to being short-staffed. The facility is run down and dirty, with dusty rooms and residents left in unclean conditions. Items are stolen from residents' rooms and not replaced; communications (emails/receipts) often go unanswered. Some staff are untrained, gossip, lack patience and compassion, and are sometimes inattentive to call buttons. Residents wait hours for basic needs (like water) and there are safety concerns, including falls and even deaths, while in care.The collection of reflections about Lancaster Care Center paints a picture of a place with two endlessly competing realities: a culture of dedicated, caring staff and a facility that some experiences describe as chaotic, under-supported, or even unsafe. Across the responses, there is a common thread of people who feel genuinely helped and reassured by the team, alongside others who recount serious concerns about administration, staffing, and the quality of care. Taken together, the narratives suggest a facility where the everyday interactions of nurses, therapists, and aides can be deeply meaningful, even as structural and leadership issues leave some residents and families unsettled.
Many voices highlight the positive energy that staff bring to daily care. Several reviewers praise the environment as one where staff are described as friendly, patient, and devoted. The sentiment that "great staff, dedicated management, residents are happy and smiling" recurs, along with statements like "I work at Lancaster Care Center and love my job and bosses" and "the staff work very hard with their residents and are dedicated to make them feel comfortable in their home, this is not just a job for them." In these accounts, teamwork and a sense of purpose stand out, with families and workers alike feeling supported by a leadership group that seems responsive and invested. The therapy department also earns accolades for its impact, with one reviewer noting highly successful results that allowed a family member to return home in excellent condition, a testament to the combination of therapy excellence and broad day-to-day care.
Other affirmations underscore a general sense of care and warmth for residents. Personal stories speak to pleasant atmospheres, thoughtful attention from caregivers, and care teams going "above and beyond" to ensure well-being. There are explicit compliments to particular family members and to staff across roles, suggesting a culture where certain caregivers left lasting, positive impressions on residents and their families. A few reviewers also acknowledge that some residents were well cared for during illness, with statements like "They are taking excellent care of my mother in her time of ill health" and "My mother-in-law was a resident of this facility and received excellent care by all staff members." Taken together, these pieces convey that when care is well delivered, families feel relief and gratitude, and staff feel that their hard work is meaningful and recognized.
Yet the same setting provokes strong concern in other accounts, where administration and safety issues appear to have left lasting scars. One reviewer describes a situation as "awful and profit driven," alleging lies, minimal care, and repeated falls tied to neglected safety or supervision. The critique extends to response times, with claims that calls for help were ignored and that ownership did not take responsibility for problems. Allegations include overmedication prompted by staff shortages, a perception that money and corporate priorities supersede resident welfare, and a sense that families could not sleep at night knowing the system was "running." These statements convey a deep mistrust of leadership and a belief that some residents were subjected to compromised care and safety due to systemic pressures.
Further, other observers recount specific, troubling incidents that amplify those concerns. Reports include a family member falling repeatedly, long waits for basic needs like water, and medication found on the floor despite reporting issues. Dusty rooms, gossip among staff, residents left in soiled clothing, and some instances where POA calls were not made despite requests paint a picture of lapses in daily oversight. The suspicion of untrained staff and experiences of items being stolen from residents' rooms add to a sense of insecurity and mistrust. One account notes the sadness of losing a loved one before removal from the facility, an outcome the writer ties directly to perceived neglect.
Structural and environmental concerns also surface. A reviewer describes the interior as run-down and cites instances where nurses ignored a call button, with the impression that nursing staff were in short supply. The persistent theme of short-staffing recurs in multiple perspectives, suggesting that even when individual caregivers are kind and capable, the broader system struggles to maintain consistent coverage and timely responses. In some visits, observers did find anger-free, patient interactions in the mix, but they noted that a few staff members could benefit from more patience and responsiveness, especially in moments of high demand or when "help" lights blinks outside doors.
In the end, what emerges is a facility with a genuine core of compassionate, capable, and committed staff who can deliver excellent care and create positive experiences for residents and families. At the same time, the accounts suggest serious concerns about administration, safety, and consistency that can undermine trust and safety for those living at the center. The strongest message across the reviews is that Lancaster Care Center may offer outstanding personal care in many moments, especially in hands-on therapy and daily caregiving, but it also faces challenges related to staffing, supervision, and leadership that families should carefully assess. For anyone considering care for a loved one, it seems wise to gather first-hand impressions, ask direct questions about staffing levels and response times, and observe how the team handles urgent needs, call buttons, and safety protocols during a visit.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Atrium Post Acute Care Of Lancaster is an assisted living community located in Lancaster, WI. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each room or apartment comes fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Housekeeping services are provided to keep living spaces clean and tidy.
Residents can enjoy spending time outdoors in our beautiful garden or outdoor space. Our restaurant-style dining room offers delicious meals prepared by our experienced staff, with special attention given to dietary restrictions such as diabetes diets and other special dietary requirements.
We provide 24-hour supervision to ensure the safety and well-being of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Our staff also provides medication management services for those who require it.
Mental wellness is a priority at Atrium Post Acute Care Of Lancaster, and we offer a comprehensive mental wellness program for our residents. This program includes activities that promote cognitive stimulation, social interaction, and emotional well-being.
In addition to the amenities and care services provided, we also offer a range of activities for our residents. These include resident-run activities as well as scheduled daily activities designed to engage residents in physical exercise, creative expression, learning opportunities, and socialization.
Our community is conveniently located near parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Transportation options are readily available for easy access to these nearby services.
At Atrium Post Acute Care Of Lancaster, we strive to create a supportive and engaging environment where residents can thrive while receiving the care they need.
Atrium Post Acute Care Of Lancaster is located at 1350 South Madison Street, Lancaster, WI 53813 in Grant County, Wisconsin
Atrium Post Acute Care Of Lancaster on seniors.fyi includes 5 photos including images showing outdoors, interior, grass, gardening, outdoor, flag, and more.
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