Villa Pines Living Center
Save201 Park Street, Po Box 130, Friendship, WI 53934
For more information about senior living options: (844) 490-3973
The facility is always warm and inviting. The staff greet visitors and provide the best care; they genuinely care. The CMS star rating is excellent. Villa Pines has a great survey history and leadership. The facility is always clean and fresh smelling. Villa Pines is an excellent facility where the staff are friendly and truly care about their residents. The food looks and smells delicious. The staff interact with residents warmly and caregivers are highly dedicated. The staff are very caring and treat their patients with respect. The staff at Villa Pines supported beyond expectations the birthday party for a friend of mine who turned 97. The kitchen staff are gracious and helpful. The staff are supportive and encouraging. The environment is pleasant and welcoming. Villa Pines truly cares about its residents.
They DNR'd him from the facility despite him doing nothing wrong. There are staff members who are absolutely horrible, and the facility relies on agency help because there isn't enough regular staff. When agency staff come in, residents are left with 10 or more people to themselves, many requiring two caregivers, and help is hard to find. The food is horrible. The pictures on the facility's website are not of the facility. COVID and staff shortages hurt everyone. Terrible management. The response to call lights can be 45 minutes or longer, which is completely unacceptable.Villa Pines presents itself as a warm and inviting place from the moment you walk in. Many reviewers describe the facility as consistently welcoming, with staff who greet visitors and residents warmly and demonstrate a sincere investment in well-being. The environment is often described as comfortable and homelike, a place where residents feel cared for and where leadership and survey history reinforce a sense of reliability. The overall impression from multiple comments is that Villa Pines is a homey setting that strives to provide top-tier care within a supportive community.
The people who work at Villa Pines get high marks for kindness, attentiveness, and professionalism. Reviewers repeatedly note that staff members are caring, respectful, and genuinely invested in the residents' happiness and health. Several families highlight specific individuals - caregivers and coordinators - who go above and beyond, keeping families informed and coordinating with other departments to ensure needs are met. A recurring theme is that the staff not only attend to basic needs but also foster positive relationships, treating residents with dignity and giving them a sense of being valued members of the community.
The facility's physical environment and day-to-day operations also receive frequent praise. Cleanliness and a fresh atmosphere are cited as hallmarks of Villa Pines, with visitors commenting on how well-maintained rooms and common areas are and how pleasant the overall ambiance feels during visits. Food is another consistently positive touchpoint; several reviewers remark that meals look and smell appealing, and there are mentions of special kitchen-side gestures that enhance hospitality during visits. One account even describes kitchen staff graciously helping with a resident's social occasion by providing beverages during a Packers game, illustrating a level of attentiveness that goes beyond mere service.
A number of anecdotes highlight the vibrant sense of community at Villa Pines. Families share stories of meaningful activities and celebrations, such as attending a birthday party for a resident who turned 97, or participating in social events like watching the solar eclipse together with staff and residents wearing special viewing glasses. These moments seem to underscore a culture of engagement and social connection that residents and their families value highly. The consistency of friendly interactions - whether it's a welcome on arrival, assistance with logistics like visiting schedules, or simple gestures of kindness - helps build confidence that loved ones are in a supportive, participatory environment.
There is, however, a more nuanced picture that reflects real-world challenges. A number of reviewers acknowledge strains that have affected care delivery, particularly during times of staffing pressures. Some note experiences where call lights were not answered promptly, with one account describing waits of 45 minutes or more. Others point to reliance on agency staff at busy times, which can impact continuity of care and familiarity with residents. There is also mention of an existing disconnect between management practices and some families' expectations, including a strong critique labeled as "terrible management" by at least one reviewer. One person even references a discrepancy between online impressions and reality, noting that the photos on the site do not reflect the facility as seen in person.
Certain comments offer a cautionary perspective to balance the widespread praise. While many residents and families express gratitude for compassionate care and effective communication, others reference systemic issues such as COVID-related strains and ongoing staffing shortages that have historically affected all facilities. A few reviews touch on concerns about DNR decisions or perceived misalignments in individual experiences, reminding readers that even highly regarded facilities can have difficult days. Yet even within these candid critiques, there is an overall sense that Villa Pines remains a caring place with strong leadership and a commitment to improvement.
In sum, Villa Pines emerges as a facility that many families would confidently choose for their loved ones. It is repeatedly described as clean, warm, and staffed by people who genuinely care, with CMS metrics and survey history supporting the sense of reliability and quality. The personal stories - the birthday celebrations, the thoughtful interactions, and the assistance with daily needs - paint a picture of a community where residents are seen as people first and foremost. At the same time, the reviews acknowledge real challenges that can arise, including staffing pressures and the need for ongoing attention to response times and management practices. Taken together, Villa Pines stands out as a place of care, connection, and community, with a clear record of dedication from its staff and a path toward continuous improvement guided by both leadership and the experiences of families and residents.
75 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Villa Pines Living Center in Friendship, WI is a vibrant and accommodating assisted living community that offers a wide range of amenities and care services to its residents. With a focus on independence and comfort, Villa Pines provides an array of amenities designed to enhance the daily lives of its residents.
The community features a beauty salon where residents can pamper themselves and maintain their personal style. Residents can enjoy cable or satellite TV in the comfort of their fully furnished living spaces. Community operated transportation is available for various needs, including trips to doctors appointments or other errands. The computer center allows residents to stay connected with loved ones and explore the digital world.
Meals are served restaurant-style in the dining room, with options for special dietary restrictions available. For those who prefer more private dining, each living space comes equipped with a kitchenette. Housekeeping services ensure that residents have a clean living environment without having to worry about chores.
A variety of recreational activities are offered at Villa Pines Living Center. The fitness room encourages physical wellness and exercise programs catered specifically to seniors are available. The gaming room provides opportunities for social interaction and friendly competitions. Residents can relax and enjoy the beautiful garden or spend quiet moments reading in the small library.
Care services at Villa Pines include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers for those who may require mobility support. Medication management ensures that residents receive their medications timely and accurately. A mental wellness program focuses on supporting emotional well-being.
In addition to these amenities, Villa Pines is conveniently located near parks, pharmacies, physicians’ offices, restaurants, places of worship, theaters, and hospitals.
Overall, Villa Pines Living Center offers a welcoming community where seniors can not only receive quality care but also enjoy an enriching lifestyle surrounded by modern amenities and engaging activities while receiving personalized assistance when needed.
Villa Pines Living Center is located at 201 Park Street, Po Box 130, Friendship, WI 53934 in Adams County, Wisconsin
Villa Pines Living Center on seniors.fyi includes 5 photos including images showing landscaping, living room, windows, gym, fitness, treadmills, exercise equipment, excercise equipment, and more.
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