1625 East Main Street, Clintonville, WI 54929
For more information about senior living options: (844) 490-3973
Pines Post Acute and Memory Care offers competitive pricing for its services, particularly when compared to both Waupaca County and the broader state of Wisconsin. For a semi-private room, the facility charges $4,080 per month, which is slightly lower than the county average of $4,124 but more than the statewide average of $3,977. In contrast, the cost for a private room at Pines is set at $4,896; this exceeds the county's average of $4,699 and surpasses the statewide figure of $4,339. These rates reflect the quality care and specialized services provided by Pines Post Acute and Memory Care, emphasizing their commitment to delivering a supportive environment that meets individual needs in an increasingly competitive market.
| Floor plans | Pines Post Acute And Memory Care | Waupaca County | Wisconsin |
|---|---|---|---|
| Semi-Private | $4,080 | $4,124 | $3,977 |
| Private | $4,896 | $4,699 | $4,339 |
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The collection of experiences shared about The Pines in Clintonville, WI paints a picture of a facility that can be a source of deeply positive, family-centered care for some residents, while also presenting serious concerns for others. Taken together, the reviews reveal a landscape of strong personal connections with staff and therapists on one hand, and distressing gaps in responsiveness and everyday comfort on the other. The overarching message is that The Pines has the potential to offer compassionate, professional care, but there are real areas that deserve attention to ensure consistently high quality for every resident.
Several family members singled out individual staff members for their warmth, attentiveness, and hands-on care. The care described here centers around people: April, the Lead Cook, who greeted every day with a smile and prepared foods that her loved one enjoyed; Ashley and Tiffany, CNAs, who helped with dressing, bathing, navigating the facility, and getting meals to the patient. Physical therapy also stood out positively; Mary and Cassie were praised for helping restore independence with a cheerful, encouraging approach. The nursing team - Jenny and Jenny (two nurses with the same name), Sarah, Ana, and Diane - were repeatedly recognized for attentive, high-quality patient care over the course of the recovery process. In these accounts, the staff's consistency, kindness, and reliability were repeatedly linked to tangible improvements in the residents' comfort and progress.
A particularly compelling positive vignette centers on an alert 91-year-old father who needed rehab for a short period. The family described the staff as consistently professional and friendly, noting prompt responses to call lights, clean and nicely decorated rooms, and the absence of any unpleasant odors that sometimes plague long-term care facilities. The food, described as appealing by the family, matched the father's own praise, and he actively participated in therapies, achieving the goal of returning home. The father's sense of being a priority to the staff and the assurance he felt about the quality of care left a lasting impression on his family. This account emphasizes that, when the environment and staffing align well, residents can regain function and return home with confidence in the care team.
Not all experiences aligned with that positive sentiment, however. A sister living with ALS described a far less favorable reality: the staff were not friendly or helpful, with only three working staff members deemed gentle. The reviewer recounted moments of distress where staff would ignore her sister's expressions of pain, and there were alarming concerns about handling, including a report of milk in a feeding tube. Notably, a door incident where it took more than 15 minutes to gain access underscored perceived slow or inconsistent responsiveness. Taken together, this account signals serious gaps in empathy, responsiveness, and patient safety that contrasting reviews do not reflect.
There is also a broader narrative that extends beyond The Pines itself. A long-form testimonial about Pine Manor (a different facility) recounts a remarkable journey: after multiple facilities declined to take on a difficult case, the Pine Manor director stepped in to advocate, and two years later the loved one had shown meaningful improvements in a highly professional setting. That patient and family describe Pine Manor as a blessing for the entire family, highlighting the impact a dedicated advocate and a patient-centered program can have on complex recoveries. This story, while not about The Pines, appears in the same stream of reviews to illustrate what sustained, proactive advocacy and high-caliber care can achieve in a similar regional context.
Other brief but meaningful affirmations emphasize the overall attractiveness of the facility's physical environment and ongoing improvements. One reviewer complimented the building itself and the surrounding area, noting that the staff were very friendly and provided great care. Another comment highlighted that the staff were consistently friendly and that changes on the memory care unit were particularly welcome. Together, these remarks point to a facility that, even as it negotiates the challenges of care delivery, is actively evolving and striving to create a welcoming, supportive atmosphere for residents and their families.
In sum, the stories about The Pines in Clintonville present a complex portrait. When the staff are attentive, empathetic, and capable - April the cook, Ashley and Tiffany the CNAs, Mary and Cassie the therapists, and the nursing team - the care experience can be deeply reassuring, leading to meaningful progress, clean accommodations, and a sense that residents are valued and prioritized. Yet the critiques centered on food quality and on perceived delays or insensitivity in moments of pain or distress remind us that gaps remain in daily operations and patient experience. The consistency of positive outcomes seems closely tied to the dedication of individual staff members and the strength of the care culture in place at any given time. For families seeking care, these reviews suggest that engaging with the administration about care priorities, food service, and staff responsiveness may help ensure a care plan that truly aligns with a resident's needs and preferences.
Pines Post Acute and Memory Care is an assisted living community located in Clintonville, WI. Our residents enjoy a wide range of amenities to enhance their comfort and convenience. Each room is fully furnished and includes cable or satellite TV, a telephone, and Wi-Fi/high-speed internet access. Our dining room offers restaurant-style dining with delicious meals prepared by our staff and special dietary restrictions are catered for.
Our community features beautiful outdoor spaces and gardens for residents to enjoy, as well as a small library where they can relax and unwind with a good book. Housekeeping services ensure that our residents' living spaces are always clean and tidy.
At Pines Post Acute and Memory Care, we provide 24-hour supervision to ensure the safety and well-being of our residents. Assistance with activities of daily living such as bathing, dressing, and transfers is also provided by our attentive staff. We have a mental wellness program in place to support the emotional well-being of our residents.
Our caring staff also assists with medication management and offer meal preparation services following diabetes diets. We have resident-run activities that promote socialization and engagement within our community. Additionally, scheduled daily activities keep our residents entertained and stimulated.
For added convenience, there are nearby restaurants for dining options outside the community as well as transportation services available for easy access to various destinations. Places of worship are also conveniently located nearby for spiritual fulfillment.
At Pines Post Acute And Memory Care, we strive to create a comfortable and enjoyable environment where our residents can thrive while receiving the care they need.
Pines Post Acute and Memory Care offers competitive pricing for its services, particularly when compared to both Waupaca County and the broader state of Wisconsin. For a semi-private room, the facility charges $4,080 per month, which is slightly lower than the county average of $4,124 but more than the statewide average of $3,977. In contrast, the cost for a private room at Pines is set at $4,896; this exceeds the county's average of $4,699 and surpasses the statewide figure of $4,339. These rates reflect the quality care and specialized services provided by Pines Post Acute and Memory Care, emphasizing their commitment to delivering a supportive environment that meets individual needs in an increasingly competitive market.
Pines Post Acute And Memory Care is located at 1625 East Main Street, Clintonville, WI 54929 in Waupaca County, Wisconsin
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