Greentree Health Care Ctr in Clintonville, WI

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Pros

• The staff across all departments are caring, understanding, and truly there for the residents.
• The teamwork and communication are evident, with a hard-working staff coming together to make a difference.
• The staff have gone out of their way to learn ASL to accommodate a deaf resident.
• Administration promptly addresses concerns and works to optimize the resident's experience.
• The facility is clean, and the staff are kind and attentive even when short-handed.
• The nursing, CNAs, and therapy teams are knowledgeable and provide excellent care.
• Residents enjoy good food and engaging activities, contributing to a high quality of life.
• The care team goes above and beyond to ensure residents' comfort, safety, and well-being.

Cons

• The reviewer describes extreme neglect at the facility, with improper wound care and a lack of kindness among staff.
• The reviewer asserts that the facility's negligence contributed to the death of their great grandmother and calls the treatment disgusting and unacceptable.
• The reviewer states that neglect led to an incurable wound spreading to bone and criticizes staffing and wages as insufficient to provide competent care.
• The reviewer would never recommend the facility, citing unnecessary roughness, verbal abuse, unresponsive CNAs, poor communication, and rights violations.
• The reviewer alleges lazy nurses, theft by CNAs, and a deteriorating nutritional program.

Review

Greentree Health Care Center in Clintonville, WI is best suited for seniors who need a clear rehab-to-long-term-care trajectory and for families that prize a genuinely caring, hands-on staff culture. The community shines when a resident requires comprehensive therapy services and steady nursing attention, all in a setting that can feel homier after renovations. The facility earns particular praise for accommodating deaf residents, with staff learning ASL to streamline communication and reduce isolation. In short, Greentree serves residents who want active rehabilitation paired with steady, personal care rather than a brisk, impersonal handoff between departments.

However, families mindful of risk should consider alternatives. Several reviews describe severe lapses in safety and care, including allegations of neglect, rough handling, and delayed responses to call lights, underscoring a potential inconsistency in day-to-day vigilance. Those who cannot tolerate even sporadic trust-breaking experiences, that a caregiver may not be consistently available or respectful, may wish to explore other options with more uniform staffing and clearer accountability. For residents whose primary needs center on predictable daily routines, strictly monitored safety, or highly consistent staffing patterns, a facility with a more uniformly documented safety track record might be preferable.

On the upside, the strongest positives center on a culture of care. CNAs, nurses, and therapy staff are repeatedly described as kind, knowledgeable, and mission-driven, and administration is often cited as engaged and responsive. The ability to tailor care, especially for a resident who is deaf, so that routines run smoothly is repeatedly noted as a major win. The therapy teams (physical, occupational, and speech) are highlighted for competence and motivation, contributing to meaningful mobility gains and daily functioning. Cleanliness, food quality, and a family-friendly, home-like atmosphere further reinforce the sense that Greentree can deliver effective rehab and comfortable long-term living when things align with a resident’s needs. These strengths do offset several operational concerns when present.

Renovations and a refocused leadership team have also sharpened the experience, with many families praising improved administration, the director of nursing, and social work support that helps families navigate transitions. The facility’s environment, quiet, well-maintained, with engaging activities, supports both recovery and ongoing wellness. The breadth of services, from acute rehab to ongoing nursing care, plus an active activities calendar, gives Greentree a workable continuum for residents who start with rehab goals and progress toward stable, supported living. Dietary staff are praised for generous portions and variety, and the community emphasizes ongoing staff education, which contributes to more consistent care across shifts. These operational strengths reinforce the option’s viability for the right resident.

Yet the darker notes cannot be ignored. A substantial share of reviews portrays serious neglect, wounds left untreated, and fear for resident safety, including reports of unresponsive call lights and diminished dignity. These accounts emphasize that staffing levels and day-to-day supervision remain variable, with some shifts described as short-handed or stretched beyond capacity. The most severe claims, wounds spreading to bone, aggressive or dismissive treatment, and outright rights violations, are powerful warnings that cannot be dismissed. While many families report positive experiences, the size and intensity of these negative reports suggest that Greentree’s care quality is not uniformly reliable and demands vigilant oversight from families and external regulators. This risk profile matters most for high-need, high-safety-attention residents.

Decision makers should approach Greentree with a concrete, proactive plan. Prior to admission, request current staffing levels by shift, the latest wound-care outcomes, and a written care plan aligned to the resident’s goals. Tour during peak and off-peak hours, speaking directly with the director of nursing and with front-line staff about call-light response times, medication administration, and daily scheduling. If choosing Greentree, consider a short-term stay first to observe how therapy, nursing, and nutrition integrate with expectations for safety and dignity. Ensure language needs are clearly addressed and that a communications pathway exists for concerns. When aligned with a resident’s rehab trajectory and safety preferences, Greentree can deliver powerful rehab-to-long-term outcomes; when safety fears dominate, alternatives deserve serious consideration.

This area of Clintonville, Wisconsin, offers a variety of amenities that cater to senior living. With several places of worship nearby, such as Family of Christ Assembly of God and Calvary Apostolic Church, seniors can find spiritual fulfillment within the community. Transportation options include Truck City Taxi and Clintonville Airport for easy access to medical appointments or leisurely outings. Pharmacies like Erickson Pharmacy and Walgreens are conveniently located for medication needs. Parks like Pickerel Point Memorial Park provide opportunities for outdoor recreation and relaxation. Several dining options, including Cindy B's and Culver's, offer a range of choices for meals. Nearby healthcare providers such as Gilling Dental and Thedacare Orthopedics Plus ensure access to quality medical care. Overall, this area of Clintonville is a welcoming and convenient place for seniors looking to relocate.

Places of Worship

• Family of Christ Assembly of God (0.1 miles)
• Calvary Apostolic Church (0.5 miles)
• Faith Lutheran Church (1 miles)
• Southern Baptist Convention (1.2 miles)
• Family of Christ Assembly of God (2.5 miles)
• Jerabek, Todd R (3.4 miles)
• St Peter's Pella Opening (3.4 miles)

Transportation

• Truck City Taxi (0.7 miles)
• Clintonville Airport (1.8 miles)
• U-Haul Neighborhood Dealer (1.9 miles)
• Bus Stop (10.8 miles)
• Tim's Taxidermy (11.7 miles)
• Shawano City Cab (12.3 miles)

Pharmacies

• Erickson Pharmacy (0.8 miles)
• Walgreens (1.4 miles)
• Shopko Shawano (11.4 miles)
• Dreier Pharmacy (12.5 miles)
• Walgreens (12.7 miles)

Parks

• Pickerel Point Memorial Park (0.8 miles)
• Clintonville Park & Recreation (0.9 miles)
• Sturgeon Park (11.8 miles)
• Diamonds By The Tank (11.9 miles)
• Heritage Park (12.7 miles)

Restaurants

• Cindy B's (0.9 miles)
• Culver's (1.1 miles)
• A&W Restaurant (1.6 miles)
• Riverside Tavern (2.9 miles)
• Cruise-In (6.9 miles)
• Grumpys (6.9 miles)
• Pigeon River Brewing Co. (7.3 miles)

Cafes

• Living Room Coffee Shop (1 miles)

Physicians

• Gilling Dental (7.4 miles)
• Thedacare Orthopedics Plus - Joshua K Modder MD (11.4 miles)
• Theda Care Physicians (11.4 miles)
• Forefront Dermatology Shawano, WI (11.4 miles)
• Modder, Joshua Dr-Wisconsin Institute of Urology (11.4 miles)
• Forefront Dermatology Shawano (11.4 miles)
• Dermatology Associates (11.8 miles)

Hospitals

• Thedacare Ambulatory Surgery Center-Shawano (11.4 miles)
• Shawano Medical Center (12.5 miles)

Theaters

• Mill Creek Pottery (13.1 miles)
• Shawano Cinema (14.1 miles)