454 Mcdowell Street, Welch, WV 24801
For more information about senior living options: (844) 490-3973
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The staff were wonderful, the doctors were knowledgeable, and the facility was clean. The primary care doctor calls with blood work and responds quickly to prescription refills. Samantha in the ER is praised for always smiling and delivering medical care. The staff provided phenomenal care and went above and beyond to prepare for the Life Flight. All involved did everything by the book. The nursing care in the Med/Surg department is second to none. The hospital has always been able to help patients, whether for a cold or giving birth.
A reviewer described a ER doctor as very rude, not allowing the spouse to stay with her husband and telling her to step out into the hall even though the ER was crowded. A patient felt disrespected during pregnancy and delivery, noting a doctor pinched and squeezed their leg and questioned pain versus pressure, and later alleged the doctor was not allowed near them after a complaint. Another patient reported being charged over $14,000 for a cold visit, which they could not pay and that damaged their credit score. The facility was called a "band aid factory" with over two hours for bloodwork and no MRI machine, casting doubt on its competence. A parent claimed Dr. Eels misdiagnosed their daughter's potential tick bite and pushed them to Charleston, with long waits and inattentive nursing staff. A reviewer warned that ER staff were slow and sometimes horrible, and that a security guard repeatedly asked for personal information and was rude. A commenter labeled the hospital the worst they've ever been to and said they would not return or recommend it. A reviewer alleged sexual harassment by a male doctor toward their mother, advising others to be cautious with some older doctors.The collection of reviews for this hospital is a patchwork of strong praise and sharp criticism, painting a picture of a facility that can feel like a lifeline in urgent moments and, at other times, a source of frustration and disappointment. Several readers speak warmly of the hospital as a reliable option in their community, especially when it comes to ongoing relationships with a primary care provider who uses the hospital as a home base. One patient notes that although their experiences have varied, "overall the experience has been good" and their PCP is responsive, including timely blood test follow-ups and quick action when prescriptions ran short. In another notably favorable account, a patient who faced a medical emergency out of town was "pleasantly surprised with the wonderful staff, knowledgeable doctors and cleanliness," expressing gratitude for the care received.
Amid the positives, there are persistent concerns about the ER and certain providers. One reviewer describes a markedly rude experience with an ER doctor, who would not allow the patient to stay with a husband in pain and insisted they step out to the hall even though the ER was full. The same caller recounts a broader pattern of disrespect during earlier pregnancies, including a baby doctor who allegedly pinched and squeezed their leg and questioned their pain versus pressure, followed by filing a complaint and being restricted around the patient afterward. This series of episodes is framed as not being isolated but part of a recurring problem with some staff, including references to sleepy or inattentive nursing staff during another visit and a broader sentiment that certain providers did not read charts or listen to patient concerns before making recommendations.
Financial repercussions add another layer of distress for many. One review bluntly states that they were charged over $14,000 for a visit related to a cold after receiving a single shot, with the financial burden harming their credit score and illustrating how the billing processes can create long-term consequences for patients who are not prepared to navigate high and surprising charges. This particular experience underscores a pattern of frustration with cost and perceived value, contrasting with other accounts where care and outcomes were prioritized despite expensive bills.
There are moments of exceptional staff warmth that cut through the frustration. Samantha in the ER is repeatedly praised, with a reviewer calling her "the GOAT" for delivering medical care with a smile. A triage worker is singled out as well, described as a bright spot in an otherwise challenging visit. In a different note, a patient who required a Life Flight after a heart attack credited the ER and related teams for promptly diagnosing, stabilizing, and coordinating the transfer, a sequence that culminated in a five-star personal rating for the experience. Such testimonials suggest that individual staff members can leave lasting, positive impressions even when broader service lines are criticized.
Other reviews lean toward skepticism about overall quality and efficiency. One patient describes the facility as a "band aid factory," lamenting long waits - more than two hours for bloodwork - and a lack of an MRI machine, questioning how the hospital remains competitive without more comprehensive diagnostic capabilities. Comparisons to another institution, Logan hospital, imply similar struggles with efficiency and breadth of services, fueling a perception that the Welch community hospital may be insufficient for certain needs. Another harsh complaint accuses the hospital of neglect and territorial behavior, claiming a security guard demands sensitive personal information in a manner that felt inappropriate and invasive, adding a sense of distrust and fear to an environment meant to be healing.
Despite these criticisms, several reviews acknowledge the positive impact of hospital staff in critical moments. A patient who recently watched their father recover after an ATV accident offers a heartfelt contrast - while acknowledging tough times and service gaps, they emphasize that the nursing staff were excellent, with gratitude extended to "the nursing crew and the behind the scene staff members." A specific patient's experience with a heart attack on the Warrior Trail System more recently highlights a sequence of exemplary care: rapid assessment, pain relief, stabilization, and hands-on teamwork that enabled a life-saving transfer, reinforcing the hospital's capability to handle severe emergencies when everything aligns well.
In sum, the hospital emerges as a deeply mixed landscape of care. For some families, it is a trusted, sometimes exceptional place where a primary physician and dedicated nurses deliver solid, compassionate care, and where notable moments of efficiency and warmth can make a real difference. For others, the experience is marred by long waits, perceived disrespect from certain clinicians, questions about pain management, and troubling encounters that touch on patient safety and dignity. Financial strain compounds the sense of uneven quality, with high charges and limited transparency amplifying concerns about the value of care received. Across reviews, the hospital's strengths appear most evident in responsive primary care links, dedicated nursing staff, and capable emergency support in critical moments, while weaknesses are highlighted in ER operations, communication, and cost practices, leaving prospective patients to weigh a broad spectrum of possibilities when seeking care here.
59 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Welch Community Hospital in Welch, WV is an assisted living community that offers a wide range of amenities and care services for its residents. The community is fully furnished and provides private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet to ensure the comfort and convenience of its residents.
Residents can enjoy various recreational activities within the community, including a beauty salon, gaming room, small library, fitness room, and outdoor space. Additionally, there are planned daily activities and resident-run activities to keep everyone engaged and entertained. The dining experience at this community is top-notch with restaurant-style dining and special dietary restrictions accommodated.
Care services provided include assistance with activities of daily living such as bathing, dressing, transfers, and medication management. There is 24-hour call system and supervision available to ensure the safety and well-being of all residents. The community also has a mental wellness program in place to support the emotional health of its residents.
Transportation arrangement services are offered for non-medical purposes as well as for transportation to doctors' appointments. Move-in coordination is also provided to assist new residents in settling into their new home seamlessly.
In terms of location convenience, there are parks, pharmacies, physicians' offices, restaurants, places of worship nearby. Additionally, there is a hospital and theater close by for any medical needs or entertainment options that may arise.
Overall, the Welch Community Hospital in Welch, WV offers a comprehensive assisted living experience with exceptional amenities, care services, and convenient access to essential facilities within the surrounding area.
This part of Welch, West Virginia, offers a variety of amenities that can cater to the needs of seniors looking for a peaceful and convenient living environment. With two hospitals located within close proximity, residents have easy access to healthcare services. Additionally, there are several pharmacies nearby for medication needs. The presence of parks and nature centers provides opportunities for outdoor recreation and relaxation. Various places of worship offer spiritual support and community engagement. Restaurants and cafes in the area offer dining options for socializing with friends and family. Transportation options such as rental car services and airports ensure ease of travel. Overall, this area of Welch provides a well-rounded community with essential services and leisure activities for seniors looking to settle in the area.
Welch Community Hospital is located at 454 Mcdowell Street, Welch, WV 24801 in Wyoming County, West Virginia
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