2811 North East 139Th Street, Vancouver, WA 98686
For more information about senior living options: (844) 490-3973
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Across the collection of experiences shared about Salmon Creek Post Acute and Rehab, a complex and often troubling picture emerges. While a few individuals describe moments of warmth and solid personal care, the prevailing tone is that the facility struggles with safety, consistency, and communication. Several families and former patients recount serious concerns about how care is delivered, how quickly staff respond, and how well the facility coordinates with families during discharge. In short, the overall impression many readers take away is that there is substantial room for improvement, with a few bright spots of kindness standing in contrast to broader patterns of frustration and alarm.
A common thread throughout the narratives is understaffing and the resulting delays in getting help when it's needed. Review after review notes long wait times after pressing the call button, with one person waiting nearly an hour and a half for assistance and another reporting a 20-minute delay in addressing acute pain. There are multiple mentions of falls and near-falls that occurred because help did not arrive promptly, including at least two documented falls that required ER visits. Some patients describe a care team that feels overwhelmed or uneven in skill level, with several accounts of CNAs having limited training or inconsistent support from licensed nurses. Yet, there are also occasional acknowledgments that a few nurses and CNAs were kind, capable, or attentive, suggesting a mix of staffing quality depending on the shift or the caregiver.
Medical care and discharge planning come up repeatedly as problem areas. Families report inconsistent communication with doctors, with some describing physicians as unavailable or unwilling to speak with family members when asked. Discharge processes are frequently criticized: patients are sent home with questions about rehab goals or without clear instructions, sometimes while basic needs like mobility support or wheelchair arrangements remain unresolved. In several cases, there were serious concerns about medical documentation and how it reflects a patient's true condition for insurance purposes - allegations that charting was tuned to what the insurer wanted to hear rather than what was happening clinically. There are also alarming reports about medical management on the floor, including be cautious notes about weight loss, infections (two bladder infections mentioned), and urine sediment at discharge with questions about whether appropriate antibiotics or follow-up care were in place. One reviewer described issues with medication management, including delays in administering medications, incorrect timing aligned with BP readings, and a sense that medication decisions were not always made with adequate monitoring. A few reviewers raised HIPAA concerns, including an allegation that a family member's records were mishandled or improperly charged for records.
Nutrition, sanitation, and the physical environment are other big themes in these reviews. Several commenters complain that meals are poor in quality, with instances of cold or unappealing food, unbalanced meals, and even odd combinations like serving pepper with oatmeal or meals that feel more like placeholders than proper nourishment. Food quality is sometimes tied to broader concerns about daily care, with some reviewers noting a lack of attention to basic hygiene and sanitation - descriptions include dirty floors, crumbs under beds, and insufficient cleaning in patient rooms. The physical environment is sometimes portrayed as not safe or well maintained, with some reviewers reporting delayed or absent housekeeping, a lack of cleaning supplies, and inconsistent maintenance of cleanliness standards. Response to room lighting and other comfort factors is also mentioned, suggesting a care environment that can feel uncomfortable or poorly managed at times.
Communication with families and between care teams appears to be a persistent weak spot. Reviewers recount missed calls, unreturned messages, and limited visibility into a loved one's day-to-day status, especially when the family lives far away or cannot visit regularly. Some reviews describe social workers or discharge planners as unfriendly or unhelpful, with families feeling unsupported during the process of transitioning a loved one home or to another facility. There are strikingly contradictory moments as well: a handful of readers recount positive, compassionate interactions and a sense that some staff genuinely care and do their best within challenging circumstances, underscoring that the facility's culture may vary significantly from shift to shift or caregiver to caregiver.
Despite the negative themes, there are a few glowing notes of praise that remind readers care can exist within the facility. A couple of reviewers report being very happy with the care they personally received during their stay, describing nurses and CNAs as kind, courteous, respectful, and attentive. In one or two cases, patients felt that the rehabilitation they received was meaningful and that staff were supportive and encouraging. These positive experiences stand out against the broader pattern of concerns, illustrating that at least some encounters with Salmon Creek's staff can be supportive and competent when conditions align - staffing levels, communication, and individual caregiver performance all playing a role.
For anyone considering this facility for a loved one, the collective voice of these reviews urges caution and diligence. Potential residents and families are advised to verify current staffing levels per shift, request direct conversations with physicians and rehabilitation staff, and seek clear, written discharge plans that outline timelines, medications, and follow-up care. It can also be wise to inspect the physical environment and food service firsthand, ask about sanitation practices and housekeeping schedules, and confirm how patient records are handled and shared. Although there are individual stories of care and kindness, the prevailing sentiment from many reviewers is that Salmon Creek Post Acute and Rehab requires thorough oversight, proactive questions, and careful monitoring to ensure safety, quality, and respectful treatment for every patient.
Manorcare Health Services - Salmon Creek in Vancouver, WA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a welcoming and comfortable environment, with fully furnished accommodations and private bathrooms for each resident.
Residents can enjoy a variety of on-site amenities such as a beauty salon, gaming room, fitness room, small library, and outdoor spaces including a garden. There is also a computer center with Wi-Fi/high-speed internet access available for residents to stay connected.
The dining experience at Manorcare Health Services - Salmon Creek is restaurant-style, offering delicious meals prepared by professional chefs. Special dietary restrictions are catered to ensure all residents' needs are met.
The community also provides comprehensive care services to support residents' daily needs. These include assistance with activities of daily living such as bathing, dressing, and transfers. There is 24-hour supervision and a call system in place for residents' safety and peace of mind. Medication management and diabetes diet support are also available.
In addition to the on-site amenities and care services, Manorcare Health Services - Salmon Creek offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination assistance is provided to make the transition smooth for new residents.
Furthermore, there are various activities offered to keep residents engaged and entertained. This includes fitness programs, resident-run activities, scheduled daily activities, planned day trips, and concierge services. The community's location ensures easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
Overall, Manorcare Health Services - Salmon Creek provides a vibrant assisted living community where residents can enjoy comfortable accommodations, excellent care services, engaging activities, convenient amenities, and easy access to nearby establishments.
This part of Vancouver, Washington, offers a variety of amenities that cater to the needs and preferences of seniors. With several hospitals and medical clinics in close proximity, residents can access quality healthcare services easily. Additionally, there are numerous pharmacies nearby for convenient medication pick-ups. The area also boasts several parks where seniors can enjoy outdoor activities and stay active. Various cafes and restaurants provide options for dining out or grabbing a quick bite to eat. For spiritual support, there are places of worship within a reasonable distance. Public transportation options such as Amtrak are available for those who may not drive or prefer not to use their vehicles. Overall, this neighborhood provides a mix of healthcare services, recreational opportunities, dining options, and community resources that can enhance the quality of life for seniors considering living in this area.
Manorcare Health Services - Salmon Creek is located at 2811 North East 139Th Street, Vancouver, WA 98686 in Clark County, Washington
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