Manorcare Health Services - Salmon Creek

2811 North East 139Th Street, Vancouver, WA 98686

For more information about senior living options: (844) 490-3973

3.2 from 100 reviews
5 stars
48
4 stars
4
3 stars
4
2 stars
5
1 stars
39

Skilled Nursing Facility

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    Overall Review of Manorcare Health Services - Salmon Creek

    Pros

    • pro The staff were extremely friendly, energetic, and caring.
    • pro The facility was very clean and felt professional.
    • pro The staff during rehab were uniformly kind, courteous, and respectful.
    • pro The nurses were great and the CNAs were exceptional.
    • pro There were three very nice nurses and most CNAs were very good.
    • pro One reviewer said they were very happy with the treatment during rehab and described the experience as good overall.

    Cons

    • pro The facility was described as the worst nursing home ever.
    • pro Management and patient care were severely lacking.
    • pro Discharge decisions were unsafe and poorly coordinated.
    • pro Charting and insurance documentation appeared to be manipulated to fit billing.
    • pro Doctors, social workers, and rehab leads were rude, unavailable, or unhelpful.
    • pro There were two falls at the facility, one ending in an ER visit.
    • pro Help requests were often delayed, with waits of 20 minutes to over an hour.
    • pro The food quality was poor, often served cold.
    • pro The facility was dirty and unsanitary, with floors not swept or disinfected.
    • pro Medications were frequently not brought on time or mishandled.
    • pro Records were mishandled, violating privacy and privacy protections.
    • pro Family members reported a persistent lack of communication and updates.

    Review

    Across the collection of experiences shared about Salmon Creek Post Acute and Rehab, a complex and often troubling picture emerges. While a few individuals describe moments of warmth and solid personal care, the prevailing tone is that the facility struggles with safety, consistency, and communication. Several families and former patients recount serious concerns about how care is delivered, how quickly staff respond, and how well the facility coordinates with families during discharge. In short, the overall impression many readers take away is that there is substantial room for improvement, with a few bright spots of kindness standing in contrast to broader patterns of frustration and alarm.

    A common thread throughout the narratives is understaffing and the resulting delays in getting help when it's needed. Review after review notes long wait times after pressing the call button, with one person waiting nearly an hour and a half for assistance and another reporting a 20-minute delay in addressing acute pain. There are multiple mentions of falls and near-falls that occurred because help did not arrive promptly, including at least two documented falls that required ER visits. Some patients describe a care team that feels overwhelmed or uneven in skill level, with several accounts of CNAs having limited training or inconsistent support from licensed nurses. Yet, there are also occasional acknowledgments that a few nurses and CNAs were kind, capable, or attentive, suggesting a mix of staffing quality depending on the shift or the caregiver.

    Medical care and discharge planning come up repeatedly as problem areas. Families report inconsistent communication with doctors, with some describing physicians as unavailable or unwilling to speak with family members when asked. Discharge processes are frequently criticized: patients are sent home with questions about rehab goals or without clear instructions, sometimes while basic needs like mobility support or wheelchair arrangements remain unresolved. In several cases, there were serious concerns about medical documentation and how it reflects a patient's true condition for insurance purposes - allegations that charting was tuned to what the insurer wanted to hear rather than what was happening clinically. There are also alarming reports about medical management on the floor, including be cautious notes about weight loss, infections (two bladder infections mentioned), and urine sediment at discharge with questions about whether appropriate antibiotics or follow-up care were in place. One reviewer described issues with medication management, including delays in administering medications, incorrect timing aligned with BP readings, and a sense that medication decisions were not always made with adequate monitoring. A few reviewers raised HIPAA concerns, including an allegation that a family member's records were mishandled or improperly charged for records.

    Nutrition, sanitation, and the physical environment are other big themes in these reviews. Several commenters complain that meals are poor in quality, with instances of cold or unappealing food, unbalanced meals, and even odd combinations like serving pepper with oatmeal or meals that feel more like placeholders than proper nourishment. Food quality is sometimes tied to broader concerns about daily care, with some reviewers noting a lack of attention to basic hygiene and sanitation - descriptions include dirty floors, crumbs under beds, and insufficient cleaning in patient rooms. The physical environment is sometimes portrayed as not safe or well maintained, with some reviewers reporting delayed or absent housekeeping, a lack of cleaning supplies, and inconsistent maintenance of cleanliness standards. Response to room lighting and other comfort factors is also mentioned, suggesting a care environment that can feel uncomfortable or poorly managed at times.

    Communication with families and between care teams appears to be a persistent weak spot. Reviewers recount missed calls, unreturned messages, and limited visibility into a loved one's day-to-day status, especially when the family lives far away or cannot visit regularly. Some reviews describe social workers or discharge planners as unfriendly or unhelpful, with families feeling unsupported during the process of transitioning a loved one home or to another facility. There are strikingly contradictory moments as well: a handful of readers recount positive, compassionate interactions and a sense that some staff genuinely care and do their best within challenging circumstances, underscoring that the facility's culture may vary significantly from shift to shift or caregiver to caregiver.

    Despite the negative themes, there are a few glowing notes of praise that remind readers care can exist within the facility. A couple of reviewers report being very happy with the care they personally received during their stay, describing nurses and CNAs as kind, courteous, respectful, and attentive. In one or two cases, patients felt that the rehabilitation they received was meaningful and that staff were supportive and encouraging. These positive experiences stand out against the broader pattern of concerns, illustrating that at least some encounters with Salmon Creek's staff can be supportive and competent when conditions align - staffing levels, communication, and individual caregiver performance all playing a role.

    For anyone considering this facility for a loved one, the collective voice of these reviews urges caution and diligence. Potential residents and families are advised to verify current staffing levels per shift, request direct conversations with physicians and rehabilitation staff, and seek clear, written discharge plans that outline timelines, medications, and follow-up care. It can also be wise to inspect the physical environment and food service firsthand, ask about sanitation practices and housekeeping schedules, and confirm how patient records are handled and shared. Although there are individual stories of care and kindness, the prevailing sentiment from many reviewers is that Salmon Creek Post Acute and Rehab requires thorough oversight, proactive questions, and careful monitoring to ensure safety, quality, and respectful treatment for every patient.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Portland International (9 miles away) Portland International (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Manorcare Health Services - Salmon Creek in Vancouver, WA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a welcoming and comfortable environment, with fully furnished accommodations and private bathrooms for each resident.

    Residents can enjoy a variety of on-site amenities such as a beauty salon, gaming room, fitness room, small library, and outdoor spaces including a garden. There is also a computer center with Wi-Fi/high-speed internet access available for residents to stay connected.

    The dining experience at Manorcare Health Services - Salmon Creek is restaurant-style, offering delicious meals prepared by professional chefs. Special dietary restrictions are catered to ensure all residents' needs are met.

    The community also provides comprehensive care services to support residents' daily needs. These include assistance with activities of daily living such as bathing, dressing, and transfers. There is 24-hour supervision and a call system in place for residents' safety and peace of mind. Medication management and diabetes diet support are also available.

    In addition to the on-site amenities and care services, Manorcare Health Services - Salmon Creek offers transportation arrangements for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination assistance is provided to make the transition smooth for new residents.

    Furthermore, there are various activities offered to keep residents engaged and entertained. This includes fitness programs, resident-run activities, scheduled daily activities, planned day trips, and concierge services. The community's location ensures easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

    Overall, Manorcare Health Services - Salmon Creek provides a vibrant assisted living community where residents can enjoy comfortable accommodations, excellent care services, engaging activities, convenient amenities, and easy access to nearby establishments.

    Nearby Places of Interest

    This part of Vancouver, Washington, offers a variety of amenities that cater to the needs and preferences of seniors. With several hospitals and medical clinics in close proximity, residents can access quality healthcare services easily. Additionally, there are numerous pharmacies nearby for convenient medication pick-ups. The area also boasts several parks where seniors can enjoy outdoor activities and stay active. Various cafes and restaurants provide options for dining out or grabbing a quick bite to eat. For spiritual support, there are places of worship within a reasonable distance. Public transportation options such as Amtrak are available for those who may not drive or prefer not to use their vehicles. Overall, this neighborhood provides a mix of healthcare services, recreational opportunities, dining options, and community resources that can enhance the quality of life for seniors considering living in this area.

    Hospitals

    • HCR ManorCare (0 miles)
    • Salmon Legacy Creek Hospital (0.3 miles)
    • Vancouver VA Medical Center (5.7 miles)
    • PeaceHealth Southwest Family Birth Center (7.3 miles)
    • Firstenburg Tower (7.3 miles)

    Physicians

    • Luke Rosen DO (0.4 miles)
    • Entofficedotorg Plic (0.4 miles)
    • Legacy Medical Group-Salmon Creek Family Medicine (0.4 miles)
    • Great West Family Care PC (0.6 miles)
    • Navin S Arora DO | Kaiser Permanente (0.7 miles)
    • Salmon Creek Plastic Surgery (0.9 miles)
    • Family medicine clinic (5.4 miles)

    Parks

    • Vista Meadows Neighborhood Park (0.4 miles)
    • Fairgrounds Community Park (2.1 miles)
    • Luke Jensen Sports Park (2.9 miles)
    • Felida Park (3.3 miles)
    • Douglas Carter Fisher Park (4.3 miles)
    • McConnell Park (5.9 miles)
    • Florence Park (6.1 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • Hi-School Pharmacy (0.5 miles)
    • Safeway Pharmacy (0.5 miles)
    • Fred Meyer Pharmacy (1 miles)
    • Fred Meyer Pharmacy (1 miles)
    • Walgreens (2.1 miles)
    • Target Pharmacy (2.7 miles)

    Cafes

    • Blackrock Coffee (0.5 miles)
    • Dutch Bros Coffee (0.8 miles)
    • Dutch Bros Coffee (2.3 miles)
    • Starbucks (3.1 miles)
    • Dutch Bros Coffee (3.3 miles)
    • Panera Bread (3.4 miles)
    • Dutch Bros Coffee (5.9 miles)

    Restaurants

    • Sushi Chiyo (0.6 miles)
    • Burger King (0.6 miles)
    • Taco Bell (0.6 miles)
    • Applebee's (0.6 miles)
    • McDonald's (0.6 miles)
    • Super Taco Express (2.1 miles)
    • McDonald's (2.2 miles)

    Places of Worship

    • Battle Ground United Methodist Church (4.8 miles)
    • Word of Grace Bible Church (6.6 miles)
    • Summit View Church (8.2 miles)

    Transportation

    • Amtrak (6.7 miles)
    • Concourse D (9.3 miles)
    • Concourse C (9.4 miles)

    Frequently Asked Questions

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