Avamere At Pacific Ridge

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Avamere At Pacific Ridge

3625 East B Street, Tacoma, WA 98404

For more information about senior living options: (844) 490-3973

3.5 from 31 reviews
5 stars
18
4 stars
1
3 stars
1
2 stars
1
1 stars
10

Skilled Nursing Facility

Overall Review of Avamere At Pacific Ridge

Pros

  • pro Avamere Pacific Ridge is an amazing place; it's very family-friendly and a loving home to many.
  • pro The therapists were very knowledgeable and helped residents progress quickly.
  • pro The staff were caring and easy to work with, keeping families included in all aspects of care.
  • pro Amazing staff and residents make it a great place to work.
  • pro Lovely residents.
  • pro Avamere has wonderful staff.
  • pro The staff across all levels are described as amazingly kind, compassionate, and patient.

Cons

  • pro They claimed the facility smelled like raw sewage and that their loved one had no meds or feeding tube.
  • pro They described filthy surroundings and poorly trained staff who spend most of their time gossiping at their stations, even overnight.
  • pro They observed dirty toilets with actual poop and garbage left unemptied.
  • pro They reported a male staff member refused to help with comfort after a broken neck and intended to file a report.
  • pro They felt there was no safety or peace of mind, especially with ongoing COVID concerns.
  • pro They criticized the shower schedule (twice weekly) as inhumane and noted restrooms were shared across sexes, raising safety concerns.
  • pro They claimed staff congregate and socialize instead of attending to patients.
  • pro They called the facility "trash" and accused it of lying about physical therapy and late lights.
  • pro They expressed disappointment in the lack of follow-through and rude attitudes from staff after discharge.

Review

The collection of comments paints a facility that many people feel torn about, with experiences ranging from deeply troubling to genuinely positive. On one end, there are urgent, alarming complaints about cleanliness, safety, and basic care. A number of entries describe rooms and common areas that smell strongly and feel unclean, with reports of dirty toilets, unemptied garbage, and, in at least one instance, actual poop left on a seat. Several reviewers recount seeing residents left in soiled clothing or diapers, and they describe call buttons that are hard to reach or not present where needed. The sense conveyed is that basic hygiene and timely assistance were inconsistent at best, and at times dangerously delayed.

Noise and atmosphere are also recurring concerns. One reviewer mentions a roommate leaving the television blasting after being asked to turn it down, and another notes that staff spend a lot of time gossiping at their stations late into the night. The impression is that the environment can feel chaotic and poorly supervised, which compounds worries about safety and comfort for residents who rely on caregivers for everything from feeding to mobility. The emotional weight of these observations is palpable: families seem to fear what might happen when they are not present, especially if a loved one is already vulnerable due to injury or illness.

There are explicit safety concerns tied to medical care and handling. Some reviews recount a lack of help when assistance was requested - such as help moving a loved one with a serious neck injury, where a staff member allegedly claimed the patient could manage on their own, despite having just been transported from the hospital. Accusations of miscommunication, delayed or inadequate care, and a lack of transparency about a resident's condition and needs appear repeatedly. In one account, a family member warns they will be reporting a staff member and potentially the health department after an alarming experience. The risk language used - "injury," "contempt for patient safety," and "I will be transferring him ASAP" - highlights how seriously these concerns are taken by the writers.

The nursing and therapy portions of the experience also receive mixed treatment. Some reviewers describe the care as personal, attentive, and knowledgeable, praising therapists for progress and noting that staff listened to both physical and emotional needs. A patient even reports feeling cared for by a capable and compassionate team, and another comment compares this facility favorably to a prior one, suggesting a meaningful improvement in management and staff morale. Yet others suggest that even when there are dedicated people, the overall system is undermined by inconsistent follow-through, poor communication, or a culture that doesn't always prioritize patient welfare. There is a sense of tension between individual caregivers who do their best and a larger framework that some families feel is failing their loved ones.

The COVID context adds another layer of anxiety and complexity. Some entries describe the facility as currently dealing with COVID cases on a different wing, but with all staff wearing masks and shields, which seems to reassure some observers. Nevertheless, the questions about safety persist: how visitors are managed, how patients are transferred between facilities, and how a facility that is "contaminated with COVID patients" maintains peace of mind for families and loved ones. The fear is not just about infection risk, but about whether appropriate protocols are consistently followed and communicated to families in a timely way.

Language around management and morale reveals a polarized picture. A number of comments acknowledge upgrades, improvements, and a general sentiment that the staff and residents are cared for and valued. Other posts, however, imply internal politics, morale issues, and mixed experiences with administration. One post explicitly claims that most reviews come from employees and suggests politics at the facility, while another person - who also identifies as a resident and a worker - says there have been significant positives, including flexible scheduling and supportive colleagues. This mixture of perspectives makes it hard to draw a single verdict about the facility's overall character.

In the wake of these divergent experiences, several recurring themes emerge. Cleanliness and basic comfort - clean sheets and dry clothes, sanitary bathrooms, accessible call buttons - are foundational and repeatedly cited as make-or-break elements of trust between families and caregivers. Communication, including timely updates about a resident's condition, discharge planning, and care decisions, is another critical thread. Finally, the dedication and kindness of individual staff members are highlighted both as a reason to stay and as something that could be undermined by broader systemic issues, such as staffing levels, morale, and administrative practices.

Taken together, the comments present a complex picture: moments of genuine gratitude and effective, compassionate care alongside episodes of neglect, miscommunication, and unsafe conditions. For families evaluating this facility, the narratives suggest a need to weigh personal experience and specific staff interactions against the broader questions of hygiene, safety protocols, and administrative responsiveness. The sentiment ranges from strong endorsement of particular caregivers and therapists to urgent warnings about cleanliness, safety, and the risk of delays in essential care. The overall takeaway is that experiences here can be dramatically different from one resident to the next, and prospective families would do well to observe, ask detailed questions, and seek ongoing communication to determine whether this particular environment will meet their loved one's needs.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (16 miles away) Seattle-Tacoma International (16 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Avamere At Pacific Ridge is an assisted living community located in Tacoma, WA. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a kitchenette for those who prefer to prepare their own meals. Housekeeping services are provided to keep the living spaces neat and tidy.

Our residents can enjoy delicious meals in our restaurant-style dining room, where special dietary restrictions are accommodated. We also offer assistance with diabetes diet and meal preparation according to individual needs. For those who prefer outdoor activities, we have a beautiful garden and outdoor space where residents can relax and socialize.

The care services at Avamere At Pacific Ridge are designed to provide 24-hour supervision and assistance with daily living activities. Our dedicated staff offers support with bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure that our residents receive the best possible care.

We understand the importance of mental wellness, which is why we provide a mental wellness program that focuses on promoting emotional well-being among our residents. Transportation arrangement for medical appointments is available for added convenience.

In terms of nearby amenities, there are several cafes, parks, pharmacies, physicians’ offices, restaurants, places of worship, theaters, and hospitals in close proximity to our community. This provides our residents with easy access to various services and entertainment options.

At Avamere At Pacific Ridge, we prioritize the comfort and well-being of our residents by offering comprehensive care services in a vibrant and engaging environment.

Nearby Places of Interest

Physicians

  • Baby Catchers and Beyond (0.2 miles)
  • St Joseph Medical Clinic (1.6 miles)
  • Pacific Northwest Maternal Fetal Medicine (1.6 miles)
  • Group Health Hear Center (2.1 miles)
  • Sound Retina (2.2 miles)
  • Michael Lee MD - Washington Gastroenterology (2.4 miles)
  • Aesthetic Surgery Centre (2.4 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • Costless Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Hilltop Pharmacy (2 miles)
  • Highway 7 Recreational Marijuana Store (2.3 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)

Restaurants

  • Taqueria El Antojo (0.4 miles)
  • Tami’s In Tacoma (0.5 miles)
  • E9 Brewing (1 miles)
  • Twokoi Japanese Cuisine (1.6 miles)
  • Wendy's (1.9 miles)
  • BJ's Restaurant & Brewhouse (1.9 miles)
  • McDonald's (2.1 miles)

Cafes

  • Alfred's Cafe (1 miles)
  • Starbucks (1.4 miles)
  • Panera Bread (1.8 miles)
  • Starbucks (2 miles)
  • Starbucks (3.2 miles)
  • Dutch Bros Coffee (3.6 miles)
  • Starbucks (5.1 miles)

Places of Worship

  • Bethlehem Baptist Church (1.3 miles)
  • Christ Episcopal Church (2.7 miles)
  • Iglesia Ni Cristo (3.7 miles)

Parks

  • Sheridan Park (1.4 miles)
  • Kandle Park (4.9 miles)
  • Conservation Park (5.1 miles)

Theaters

  • Grand Cinema (2.4 miles)

Hospitals

  • MultiCare Regional Cancer Center - Tacoma (2.5 miles)
  • Group Health Cooperative (2.7 miles)
  • MultiCare (2.8 miles)

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