Park Ridge Skill Nursing and Rehab Center

Pros

• The facility is described as one of the best places in the area for short-term rehabilitation and long-term residency, with hardworking and dedicated staff.
• The staff here work very hard to deliver the care residents need and are highly recommended for recovery and long-term rehabilitation.
• The nurses are attentive, and the food is tasty.
• The cooks at Shoreline are praised for doing a spectacular job.
• The environment is safe and clean, with a beautiful park-like garden area for residents to enjoy with family.
• Medicines are reliably administered in a timely manner, and Covid guidelines are closely followed for residents and staff.
• The staff are cordial, caring, and professional.
• The facility is clean and well-maintained, with conscientious maintenance staff.

Cons

• The facility is dirty and lacks skilled nurses.
• The staff are inattentive and ignore call lights for hours.
• There is no supervisory nurse available on weekends to make important decisions.
• COVID safety was not adequately enforced, with nurses with COVID reportedly still working.
• Personal belongings, including clothes and family photos, were lost or misplaced.
• A DNAR order was ignored, and a resident was found on the floor in distress.
• Rehab care time is severely limited, with claims of only a few minutes of therapy per day.
• The food is described as appalling and unacceptable.
• CNAs and nurses are rude, argumentative, or lazy, and residents are not listened to.
• Management is unresponsive to concerns or complaints about care.

Review

A wide and troubling pattern emerges from the mixed set of reviews about this care facility. Families and residents describe an environment that can swing from surprisingly hopeful to severely alarming within a single stay. On one end, some accounts celebrate a clean campus, attentive staff, and life-affirming moments - garden paths, holiday music, and cooks who take pride in their work. On the other end, there are alarming reports of neglect, miscommunication, and even life-threatening lapses that leave families traumatized and searching for better options elsewhere. Taken together, the reviews reveal a facility whose day-to-day reality seems highly variable, highly dependent on the shifting mix of staff, management, and perhaps the unit or shift you encounter.

A recurring strand of criticism centers on basic safety, cleanliness, and the overall tone of care. Several reviewers say the facility is dirty and not well maintained, with particular complaints about supplies and personal belongings going missing. One family recounts a harrowing incident in which clothes were washed or misplaced, and they were faced with out-of-pocket costs to replace items. Others describe a setting where the presence of skilled nurses is in question, and where COVID outbreaks were described as rampant for weeks. Language barriers compound the frustration, with some reviewers saying non-English-speaking residents do not receive adequate help. These recurring themes - cleanliness lapses, missing items, insufficient skilled nursing, and language gaps - contribute to a perception that basic respect and safety standards are not consistently upheld.

Interwoven with those concerns are episodes that cast doubt on the adequacy of care and staffing stability. One reviewer vividly describes a period of extremely limited rehab - "Five days and only 20 minutes of rehab care" - in conjunction with reports of poor food, inattentive staff, and a lack of supervisory nursing oversight on weekends. This kind of vignette - very little hands-on rehab, delayed responses to calls, and a sense that urgent decisions were being deferred - paints a picture of a facility where the patient's needs can be neglected during crunch times. The negative assessments here contrast sharply with other reviews that praise a well-run operation, suggesting a real inconsistency in how different days or units function.

Amid the negativity, there are also positive notes that point to improvements and genuine care by some teams. A number of reviewers mention times when staff, cooks, and management showed real competence and warmth. The phrase "Under new Management, no longer Park Ridge" appears, signaling that changes have occurred and that some people perceive a shift toward a more positive culture. Instances of meaningful social engagement - music for residents on holidays, cooks who are clearly proud of their craft, and a garden area described as secure and park-like - paint a contrasting picture of a facility capable of hospitality, enjoyable activities, and attentive dining when things are running smoothly. A reviewer even calls it "one of the best places in the area for short-term rehabilitation needs and long-term residency" with high praise for staff dedication and the quality of food.

Still, the most troubling narratives cannot be easily reconciled with the praise. A deeply distressing account centers on end-of-life care, where a DNAR (Do Not Attempt Resuscitation) order allegedly went unheeded, resulting in a fatal scene described as a body on the floor and a patient left without appropriate intervention. The account asserts that a nurse dismissed a request for care, and a chain of events reportedly led to an outcome that the reviewer cannot reconcile with their loved one's wishes and medical directives. This kind of report - claims of missing DNAR awareness, room changes while a resident's status worsened, and a body left unattended - has a lasting emotional impact and raises serious questions about policy adherence, staff training, and accountability.

Other reviews reflect a spectrum of day-to-day caregiver performance. Some residents and families report attentive CNAs and nurses who listen, while others describe CNAs who are argumentative, inattentive, or slow to respond to call lights - sometimes for hours. The frustration of being ignored, or of wait times that stretch into hours, contributes to a sense of vulnerability and fear about safety. There are even mentions of rude interactions and instances where staff apparently mismanaged medications or failed to respect patient preferences, which are exactly the kinds of failures that undermine trust in a facility meant to be a safety net for vulnerable people.

In the midst of the discord, several reviewers highlight alternative options and place-specific contexts. Some comparisons reference Shoreline Health as a nearby alternative, and a few reviewers explicitly advise others to "keep away or go nearby to Shoreline Health" after negative experiences, suggesting that the choice of facility across the same region can dramatically change outcomes. The mixed feedback also implies that changes in management or staff turnover can tilt the balance between neglect and care; one reviewer notes a management shift that coincided with more favorable impressions about the facility's operation, medicines, and dietary practices.

Ultimately, the collection of reviews presents a portrait of a facility whose reputation is deeply polarized. For every story of clean facilities, careful attention, and compassionate cooks, there is another of delayed care, lost belongings, and frightening lapses in safety. The outcome is a cautionary tale for prospective families: conduct meticulous due diligence, visit multiple times if possible, and verify current leadership, staff stability, and the facility's policies on DNAR orders, call-light responsiveness, and infection control. The experiences described here reflect real human stakes - care that can be lifeline for some and a source of trauma for others - reminding readers that in long-term and post-acute care, consistency matters as much as compassion.

This area of Shoreline, Washington offers a range of amenities essential for senior living. With multiple pharmacies nearby, access to healthcare and medication is convenient. The presence of renowned hospitals such as Northwest Hospital and Swedish Medical Center ensures quality medical care. There are also a variety of dining options, including fast food chains like McDonald's and Chick-Fil-A, as well as more upscale options like Seaplane Kitchen & Bar and Magnuson Cafe & Brewery. The proximity to public transportation hubs like Northgate Transit Center allows for easy travel around the city for appointments or leisure activities. Additionally, the abundance of parks provides opportunities for outdoor recreation and relaxation. Overall, this part of Shoreline offers a balanced mix of services and attractions that cater to the needs and interests of seniors looking for a comfortable and convenient living environment.

Pharmacies

• Walgreens (1 miles)
• Fred Meyer Pharmacy (1.2 miles)
• Bartell Drugs (1.3 miles)
• Walgreens (1.4 miles)
• QFC Pharmacy (1.8 miles)
• Walgreens (1.8 miles)
• Walgreens (2.1 miles)

Restaurants

• Dick's Drive-In (1.4 miles)
• McDonald's (1.5 miles)
• Chick-Fil-A (1.7 miles)
• The Guest House (3 miles)
• The Habit Burger Grill (3.2 miles)
• Seaplane Kitchen & Bar (3.4 miles)
• Magnuson Cafe & Brewery (3.9 miles)

Hospitals

• Northwest Hospital (1.8 miles)
• Swedish Medical Center (4.8 miles)
• Seattle Children's Hospital (5.2 miles)
• Uw Medical Center Cafeteria (5.9 miles)

Cafes

• Starbucks (2 miles)
• Starbucks (2.4 miles)
• Diva Espresso (2.8 miles)
• Starbucks (3.4 miles)
• Woods Coffee (4.5 miles)
• Starbucks (4.6 miles)
• Jake's Coffee (4.9 miles)

Transportation

• Northgate Transit Center (2.3 miles)
• Northgate Station Seattle (2.3 miles)
• Roosevelt Station Seattle (4.1 miles)
• U District Station (5.2 miles)
• University of Washington LINK Station (5.9 miles)

Parks

• Saint Edward State Park (2.6 miles)
• Log Boom Park (2.8 miles)
• Echo Lake Park (3 miles)
• Carkeek Park (3 miles)
• Maple Leaf Park (3.1 miles)
• O.O. Denny Park (3.2 miles)
• Greenwood Park (3.4 miles)

Physicians

• Ballard Pediatric Clinic PS (4.5 miles)
• Warby Parker (5 miles)
• Lakeshore Clinic (5.3 miles)