Ballard Center
Save820 NW 95th Street, Seattle, WA 98117
For more information about senior living options: (844) 490-3973
The Ballard Center offers a range of accommodations with pricing that reflects the higher living costs characteristic of King County and Washington state. For semi-private rooms, residents can expect to pay $4,395 per month, which is slightly below the county average of $4,430 but just above the state average of $4,267. In terms of private rooms, Ballard Center's monthly fee is $5,274; this positions it above both the county's average of $5,034 and the state's average of $4,772. For those seeking studio apartments, the cost rises to $5,713, markedly exceeding the averages in King County at $4,464 and Washington state at $4,126. Overall, while Ballard Center's rates are competitive for certain room types within a challenging market landscape, they do trend higher for private and studio options when compared to broader regional averages.
| Floor plans | Ballard Center | King County | Washington |
|---|---|---|---|
| Semi-Private | $4,395 | $4,430 | $4,272 |
| Private | $5,274 | $5,034 | $4,774 |
| Studio | $5,713 | $4,464 | $4,128 |
A chorus of disquiet surrounds a Seattle-area rehabilitation facility, with a string of reviews that paint a troubling picture of care, communication, and safety. Several writers describe a place that feels neglected, dangerous, and disorganized, and at least one former employee explicitly calls for the center to be shut down and investigated for criminal behavior. The sentiments range from outraged accusations of mistreatment to urgent pleas for accountability, and they include both horror stories and occasional glimpses of more positive experiences in the same system.
The most wrenching claims revolve around serious medical emergencies that apparently went unaddressed or inadequately managed. One reviewer, a former employee, asserts that a loved one who ended up in the ICU deteriorated while in the facility, with body lice and bruises observed at that time, and that the hospital filed a complaint against the center because of these concerns. The reviewer emphasizes a missing final goodbye, noting that they were never notified of the medical emergency. In another piercing claim, a family describes a relative who suffered from MRSA and pneumonia, with the family left in the dark about what happened and when. The core fear expressed is not only about the immediate health risks but also about the lack of timely and clear communication with families during crises.
Several entries convey a sense of ongoing neglect and a breakdown in basic care. One strong statement warns, "This place is a complete disaster. I wouldn't let my worst enemy rehab or live here," followed by a pointed admonition that "If you care about the person possibly living here at all, don't let them live here." A different voice - another former employee - adds to the chorus with a blunt warning about the facility's safety and care standards. The sentiment is cumulative: families feel left in the dark about a loved one's condition, experience a lack of responsiveness, and fear that essential care and monitoring are not being carried out consistently or adequately.
Communication appears repeatedly as a critical failing. Several reviews describe an inability to reach staff, with phones that ring endlessly or are continually transferred to someone who never answers. One commenter laments not being able to reach a relative after a year of attempted contact, a situation that fuels anxiety about the safety of the loved one. Others recount ROI (release of information) issues, noting that even when a request to communicate has been signed, staff fail to honor it. The sense conveyed is one of systemic communication gaps between families and the care team, compounded by a perception that staff turnover, short-staffing, and high demands lead to missed updates and unanswered questions.
The social-work and discharge planning aspects of care are also criticized. A mother's two-week stay in the facility is described as marked by extremely poor communication about progress and a lack of a coherent plan for long-term care, with the social worker either unavailable or unreachable and multiple messages left without response. This is portrayed as "gross negligence" by the reviewer, who suggests that a proper care plan and support were never put in place, leaving the family to navigate uncertainties about ongoing care and placement.
Crucially, the reviews depict a spectrum of experiences that does not fit a single, uniform narrative. In a sharp counterpoint to the negative accounts, some reviewers recount positive experiences at a different, similarly named facility in the same area. One account praises Ballard Center for a patient who recovered well from a hip fracture after a hospital stay, highlighting a clean building, private rooms, and a therapy team that provided consistent PT and OT, regular updates, and an attentive social-services team that helped with a smooth transition home. This reviewer emphasizes active involvement - visiting and engaging with staff - to counter the broader narrative about short-staffing and poor communication across the system. The sentiment is that, with hands-on involvement, care can be competent, professional, and compassionate.
Another individual shares a personal positive experience after a three-week stay, praising the staff for their supportive, caring approach and lauding the therapy team's effectiveness in helping them regain mobility. Yet alongside these favorable recollections, the same facility is also the subject of more alarming accusations from a neighbor and former resident who describes persistent neglect, racial discrimination, unsafe conditions, and a reputation as a place to be avoided. This reviewer uses strong language to condemn the facility as unsafe and untrustworthy and warns potential patients and families to steer clear, citing long-standing concerns about consistency of care and ethical treatment.
Taken together, the reviews reveal a fractured landscape of care, where some families report extreme distress - persistent neglect, dangerous conditions, inadequate communication, and a lack of timely care - while others describe competent therapy, clean facilities, and supportive staff, particularly when they are able to maintain a direct line of contact and invest personal presence. The themes that emerge most clearly are the need for reliable family communication, consistent and thorough medical oversight, prompt responsiveness from administrators and staff, and rigorous accountability measures to protect residents' safety and well-being. Several reviewers call for investigations or state-level oversight, and a recurring warning about the potential consequences for families who rely on these facilities without robust safeguards.
The Ballard Center in Seattle, WA is an assisted living community that provides a comfortable and convenient living environment for seniors. The center offers a range of amenities to ensure that residents have everything they need for a fulfilling and enjoyable lifestyle.
Each apartment at the Ballard Center is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone. Residents can also enjoy outdoor space in the form of a garden, as well as access to move-in coordination services.
Care services are available 24 hours a day to provide residents with assistance when needed. This includes help with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive the necessary medical attention. Medication management is provided to help residents stay on track with their medications.
Dining at the Ballard Center is tailored to accommodate special dietary restrictions, ensuring that residents can enjoy delicious meals that meet their specific needs. Additionally, there are scheduled daily activities to keep residents engaged and entertained.
The location of the Ballard Center is ideal, with numerous amenities in close proximity. There are 12 cafes, 10 parks, 29 pharmacies, 4 physicians' offices, 17 restaurants, and 5 transportation options nearby. This allows residents easy access to everyday necessities and recreational opportunities.
Overall, the Ballard Center offers seniors a supportive community where they can enjoy a comfortable lifestyle while receiving the care they need. With its range of amenities and convenient location, it is an excellent choice for assisted living in Seattle, WA.
The Ballard Center offers a range of accommodations with pricing that reflects the higher living costs characteristic of King County and Washington state. For semi-private rooms, residents can expect to pay $4,395 per month, which is slightly below the county average of $4,430 but just above the state average of $4,267. In terms of private rooms, Ballard Center's monthly fee is $5,274; this positions it above both the county's average of $5,034 and the state's average of $4,772. For those seeking studio apartments, the cost rises to $5,713, markedly exceeding the averages in King County at $4,464 and Washington state at $4,126. Overall, while Ballard Center's rates are competitive for certain room types within a challenging market landscape, they do trend higher for private and studio options when compared to broader regional averages.
Ballard Center is located at 820 NW 95th Street, Seattle, WA 98117 in King County, Washington
Ballard Center on seniors.fyi includes 8 photos including images showing windows, building, outdoor, interior, urban, garden, landscaping, entrance, and more.
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