Bailey-Boushay House in Seattle, WA

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Bailey-Boushay House in Seattle, WA

Information last verified:

2720 East Madison, Seattle, WA 98112

For more information about senior living options: (844) 490-3973

4.3 from 33 reviews
5 stars
24
4 stars
3
3 stars
2
2 stars
1
1 stars
3

Overall Review of Bailey-Boushay House

Pros

  • pro Bailey-Boushay House has been a refuge offering safety, dignity, and a path toward stability.
  • pro The staff are caring and provide compassionate support to residents and families.
  • pro The program is client-centered and service-oriented, empowering those served.
  • pro The day program is great, with staff who know residents by name and greet them warmly.
  • pro The nurses are excellent and readily available to help when needed.
  • pro Case managers are dedicated and supportive, including individuals like Chrissy Parker and Grant.
  • pro Bailey-Boushay House offers good nutrition for the body and soul.
  • pro The staff and volunteers are appreciated for their dedication and kindness.

Cons

  • pro Bailey-Boushay has devolved into a deeply dysfunctional and neglectful environment.
  • pro The facility is stagnant and mismanaged, with clients warehoused rather than helped.
  • pro Staffing practices blur professional boundaries and are inappropriate and unethical.
  • pro Reports of open drug use, dealing, and sexual activity within shared facilities are routinely ignored, with staff appearing indifferent or complicit.
  • pro Administrative failures drag on for months, leaving essential paperwork and housing support unresolved.
  • pro Leadership under Katie shows little interest in addressing systemic issues, with complaints going unanswered and transparency policies ignored.
  • pro The environment is toxic, with favoritism determining opportunity and vulnerable individuals treated as billing numbers rather than human beings.
  • pro An overhaul of management and practices is needed to restore accountability and prevent further despair.

Review

Bailey-Boushay House in Seattle is best suited for adults who need sustained housing support coupled with hands-on case management and a caregiving culture that treats daily challenges with practical compassion. The community delivers a programming arc that many residents rely on: daily health oversight through on-site nurses, access to counseling and health resources, and outpatient services that keep people connected to treatment and social supports. For individuals facing complex health trajectories, such as ALS, end-of-life care, or housing instability, the environment can feel like a dependable anchor rather than a temporary stop. The day program stands out for often knowing residents by name, offering routine meals and structured activities, and providing a legitimate space where care feels personal and attentive rather than transactional.

Those weighing Bailey-Boushay against other options should explicitly consider alternatives if safety, transparency, and administrative reliability are non-negotiable priorities. Critics cite prolonged delays for essential paperwork, housing support miscommunications, and concerns about leadership responsiveness. When governance feels opaque or inconsistent, even the strongest daily care can be undermined. Families seeking strict boundaries, zero tolerance for internal missteps, or a facility with unwaveringly predictable operations may find themselves better served elsewhere. In short, this community is not the safest fit for someone who cannot tolerate recurring questions about accountability or who requires a uniformly rigorous, error-free administrative process.

On the plus side, the strongest animating force at Bailey-Boushay is the staff’s genuine care. Reviews repeatedly highlight case managers and frontline workers who treat residents with dignity, kindness, and practical empathy. Wellness is addressed holistically, nutrition, social connection, and ongoing counseling are integrated into daily life in a way that can empower residents to stabilize or improve their situation. The outpatient clinic, nurses, and supportive resources create a continuum of care that many families value deeply, especially when expertise and flexibility are needed to navigate complex health journeys. For families leaning into a humane, person-centered approach, the positive stories about compassion and capability carry significant weight.

Yet the most serious concerns center on institutional consistency and safety oversight. Reports of neglect where staff activity is described as casual or unresponsive, and of unsafe behavior within shared spaces, cannot be dismissed. The impression that administrative issues persist unchecked, delayed paperwork, misrepresented waitlists, and uneven enforcement of policies, directly challenges the trust that families must place in any long-term placement. The leadership critique, focused on accountability and visible, tangible improvements, adds a layer of risk for those counting on stable governance to protect vulnerable residents. While the day-to-day care can be strong, these governance gaps can erode confidence over time.

The core pros, compassionate, client-centered care; robust case management; and a welcoming day program, can offset many of Bailey-Boushay’s most persistent drawbacks when viewed through the lens of long-term, ongoing support. For residents who need consistent social and health support, the staff’s dedication often translates into meaningful engagement, reliable check-ins, and a sense of belonging that is rare in more transactional settings. The emphasis on nutrition and holistic well-being also means that, for many, daily life is more humane and productive than anticipated. These strengths become a practical counterweight to structural flaws, provided that families maintain active oversight and establish clear expectations from the outset.

verdict is practical and conditional. Bailey-Boushay House is a strong option for individuals who prize warmth, hands-on support, and a comprehensive care ecosystem on site, particularly those navigating serious health conditions or end-of-life planning who benefit from accessible outpatient services and kind, engaged staff. However, for families prioritizing airtight administration, rapid responsiveness, and uncompromising safety governance, alternatives deserve consideration. Prospective placements should probe leadership accountability, request concrete timelines for requested housing or paperwork, and verify that the level of care aligns with personal safety expectations. When these elements line up, Bailey-Boushay can be a humane, life-affirming choice; when they do not, it is prudent to look elsewhere.

Features

Housing

  • 35 resident community capacity 35 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (12 miles away) Seattle-Tacoma International (12 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Bailey-Boushay House in Seattle, WA is an assisted living community that offers a wide range of amenities and care services to enhance the comfort and well-being of its residents.

The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and a small library for entertainment and relaxation. Residents can enjoy delicious meals prepared by the on-site restaurant-style dining service in a spacious dining room. For those who prefer to cook their own meals, each accommodation also includes a kitchenette.

Housekeeping services are provided to ensure a clean and tidy living environment. Move-in coordination is available to assist new residents with the transition process.

Outdoor spaces such as gardens are available for residents to enjoy fresh air and nature. In addition, there are resident-run activities and scheduled daily activities to keep residents engaged and active.

Care services at Bailey-Boushay House include 24-hour supervision for safety and peace of mind. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions, including diabetes diets, are catered for during meals. Medication management is also provided to ensure that residents receive their prescribed medications on time.

The community takes mental wellness seriously by offering a mental wellness program to support emotional well-being.

Conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals; residents have easy access to various amenities outside the community.

Overall, Bailey-Boushay House offers a comfortable and supportive environment with numerous amenities and care services designed to enhance the quality of life for its residents.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.7 miles)
  • Rite Aid (1.2 miles)
  • Walgreens (1.3 miles)
  • Bartell Drugs - Ebt (1.3 miles)
  • Walgreens (1.7 miles)
  • Bartell Drugs (1.9 miles)
  • CVS Pharmacy (2 miles)

Cafes

  • Squirrel Chops (0.8 miles)
  • Espresso Vivace (1.1 miles)
  • Oddfellows Cafe & Bar (1.2 miles)
  • Analog Coffee (1.3 miles)
  • Starbucks (1.6 miles)
  • Nana’s Green Tea (1.8 miles)
  • Portage Bay Cafe (1.9 miles)

Restaurants

  • Chuck's Hop Shop (0.8 miles)
  • Dick's Drive-In (1.2 miles)
  • Molly Moon's Homemade Ice Cream (1.2 miles)
  • Optimism Brewing Company (1.3 miles)
  • Linda's Tavern (1.3 miles)
  • Salt & Straw (1.4 miles)
  • Dockside At Dukes (1.6 miles)

Parks

  • Madison Park (1.1 miles)
  • Blue Dog Pond (2.4 miles)
  • Seattle Center Playground (2.4 miles)
  • Space Needle Park (2.5 miles)
  • Little Howe Park (2.8 miles)
  • Kerry Park (3 miles)

Transportation

  • Capitol Hill LINK Station (1.1 miles)
  • University of Washington LINK Station (1.9 miles)
  • King Street Station (2.3 miles)
  • Seattle Center Monorail (2.5 miles)
  • Stadium Station (2.6 miles)
  • U District Station (2.7 miles)
  • Mount Baker Station (3.2 miles)

Hospitals

  • Swedish Medical Center (1.5 miles)
  • Harborview Medical Center (1.8 miles)
  • Uw Medical Center Cafeteria (1.9 miles)
  • Seattle Children's Hospital (2.8 miles)

Physicians

  • Fred Hutchinson Cancer Research Center (1.6 miles)
  • Warby Parker (2.8 miles)
  • Queen Anne Eye Clinic (2.9 miles)
  • Seattle Gastroenterology Associates (3.1 miles)

Theaters

  • Regal Meridian & 4DX (1.9 miles)
  • AMC Pacific Place 11 (1.9 miles)

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