Life Care Center Of Richland
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Information last verified:
44 Goethals Drive, Richland, WA 99352
For more information about senior living options: (844) 490-3973
The staff are extremely nice, always helping, and get things done quickly, keeping residents well cared for. The staff are patient and kind, and family members feel their loved ones are comforted and cared for. The nursing and support staff are consistently friendly, with warm, inviting, and gracious interactions. The healthcare team is empathetic and positive, helping residents feel safe each night. The facility is clean and inviting, with staff who are friendly and helpful. The cooks provide nutritious, delicious meals that contribute to residents’ well-being. The rehabilitation and therapy teams are encouraging, helping residents regain strength and independence. The staff are accommodating and collaborative, keeping families informed and supported. Individual team members are noted for going above and beyond, with exceptional bedside manner and care.
The facility has a huge communication problem, leaving families uninformed about important appointments and care decisions. Staff reportedly left a nonverbal grandmother at a doctor's appointment without telling the family, potentially affecting her health. The administration is criticized as the problem, with claims of dishonesty and mishandling of discharges and finances. The overall experience is not pleasant, with little to no visitor parking and unclear sign-in instructions. The food is described as bad or inedible, and dietary needs are not consistently addressed. Some staff are rude and unhelpful, with instances of poor listening and lack of empathy toward patients and families. There are serious concerns about neglect and delays in care, including late medications and slow assistance with daily activities. Families report unexpected high out-of-pocket costs after Medicare changes, with little communication about pricing.Life Care Center of Richland is best suited for families seeking a practical, rehab-focused environment where the primary aim is restoring function and returning a loved one home as soon as possible. This community rewards families that value a hands-on approach from frontline caregivers, therapists, and nursing staff, and that can tolerate occasional administrative friction in exchange for accessible, compassionate care. It is not the choice for those chasing a boutique, hotel-like atmosphere or for residents who require tightly controlled medical oversight around the clock. Alternatives worth considering include facilities with stronger centralized communications, more robust medical management, or specialized memory care or long-term care programs. For families prioritizing oversight and a highly polished environment, a different option may be preferable.
The strongest pluses at Life Care Center of Richland lie in the human side of care. Repeated reviews highlight a consistently warm, patient, and helpful staff, nurses, CNAs, therapists, and even kitchen and activities teams, who make residents feel safe and valued. The rehabilitation program often records meaningful gains, with patients walking again or gaining independence after hip or other surgeries thanks to motivated physical and occupational therapy teams. The food and cleanliness receive favorable notes in many accounts, and the facility’s atmosphere is described as welcoming and family-friendly, with moments of genuine gratitude toward specific caregivers who go above and beyond. The presence of dedicated professionals, including standout individuals like therapists and nurses noted by families, creates reliable anchors in what can be a stressful post-hospital journey.
Yet the facility’s faults are real and repeatedly documented, and they cannot be dismissed. Communication gaps emerge as a recurring fault line, sometimes culminating in urgent family needs, like a nonverbal relative’s appointment, being mishandled or undocumented. Several reviews recount medication delays or mismanagement, disorganized discharge planning, and alarming anecdotes about staff who appear overwhelmed or unresponsive at critical moments. Administrative decisions have, at times, felt at odds with what families believe is best for their loved one, including disputes over the level of care and unanticipated billing shifts when Medicare coverage ends. These threads of inconsistency, staffing strain, variable follow-through, and occasional disrespectful or dismissive interactions, tarnish the otherwise strong clinical care.
The best way to balance the positives against the negatives is to view Life Care Center of Richland as a capable rehabilitation hub supported by genuinely caring staff, but with evidence of systemic fragility. When therapy teams align with attentive nursing and clear family communication, meaningful recovery outcomes emerge: residents regain mobility, completion of therapy goals, and smoother transitions back home. The contrast is stark when the administrative side falters; even excellent clinical care can feel undermined by missed updates, delayed medications, or confusing cost communication. Families that stay engaged, demand timely updates, and press for a clearly written care plan tend to experience the center’s strengths more consistently, turning what could be a risky transition into a hopeful rehabilitative arc.
For families weighing options, certain realities push Life Care Center of Richland toward alternatives. If a loved one requires relentlessly precise medication administration, proactive discharge planning, or a consistently uplifting social environment with minimal waiting for meals and services, other facilities may deliver greater reliability. The reported issues around heat in rooms, quiet evenings with minimal staff presence, and inconsistent daily routines also matter to those who prize steady daily structure and predictable service. Additionally, families who cannot regularly advocate on behalf of their loved one may encounter gaps that erode trust. Prospective residents should interview with a hospital-to-center transition mindset: inquire about medication management protocols, staffing ratios across shifts, how quickly aides respond to call bells, and how care plans are updated and communicated to families.
Overall, Life Care Center of Richland offers a solid, if imperfect, option for interim or post-acute care centered on rehab and daily companionship. The facility earns credibility through compassionate staff and demonstrable gains in mobility and independence, reinforced by a responsive therapy program and generally clean, welcoming conditions. However, the tilt toward administrative inconsistency and communication lapses cannot be ignored. For families whose priorities include strong medical management, relentless transparency, and unwavering reliability in every shift, a careful comparison with other local centers is essential. When choosing, set clear expectations: request a named care manager, insist on weekly written progress updates, verify medication handling procedures, and schedule overlap time with the therapy team to confirm realistic, attainable goals. In the right circumstances, where rehabilitation, staff warmth, and a collaborative care approach are paramount, Life Care Center of Richland remains a practical, capable choice that can deliver meaningful recovery and peace of mind for families willing to stay actively involved.
104 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tri-Cities (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Life Care Center of Richland is an assisted living community located in the beautiful town of Richland, WA. Our community offers a range of amenities and care services to ensure our residents live comfortable and fulfilling lives.
Our residents can enjoy the convenience of having a beauty salon on-site to pamper themselves and stay looking their best. They can also indulge in their favorite shows and movies with cable or satellite TV in the comfort of their own room. For outings and appointments, we offer community-operated transportation, ensuring our residents can get where they need to go.
Our computer center allows residents to stay connected with loved ones and pursue their interests online. A fully furnished environment means that our residents can move right in without the hassle of buying furniture. There is also a gaming room for those who enjoy some friendly competition, as well as a small library for those who love to read.
Delicious meals are served daily in our dining room, offering restaurant-style dining experience. Special dietary restrictions are taken into consideration to accommodate all residents' needs.
Residents have access to a fitness room and wellness center to help them stay active and maintain a healthy lifestyle. Outdoor space including gardens allows for relaxation and enjoyment of fresh air.
Housekeeping services ensure that our residents have clean and tidy living spaces at all times. Additionally, move-in coordination is provided to make the transition into our community as smooth as possible.
For care services, we provide 24-hour call systems and supervision for the safety and peace of mind of our residents. Our staff assists with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration.
We understand that mental wellness is crucial for overall well-being, which is why we have a mental wellness program in place.
Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals - providing easy access to various services outside of our community.
At Life Care Center of Richland, we strive to create a comfortable and enriching environment for our residents. With a range of amenities and care services available, we are dedicated to ensuring our residents receive the support they need while enjoying their retirement years.
Life Care Center Of Richland is located at 44 Goethals Drive, Richland, WA 99352 in Benton County, Washington
Life Care Center Of Richland on seniors.fyi includes 12 photos including images showing decor, landscaping, interior, dining, living room, building, flag, fireplace, and more.
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