Redmond Care And Rehabilitation Center in Redmond, WA

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Redmond Care And Rehabilitation Center in Redmond, WA

7900 Willows Road Northeast, Redmond, WA 98052

For more information about senior living options: (844) 490-3973

4.2 from 81 reviews
5 stars
58
4 stars
7
3 stars
2
2 stars
3
1 stars
11

Skilled Nursing Facility

Overall Review of Redmond Care And Rehabilitation Center

Pros

  • pro The staff at Redmond Care and Rehab were caring and consistently helpful.
  • pro The rehab team provided great services with the goal of getting patients well enough for discharge.
  • pro The physical and occupational therapy teams were fantastic and worked tirelessly to support recovery.
  • pro The nurses and nurse assistants were professional, kind, and dedicated.
  • pro The facility was clean, well-staffed, and well-run with approachable leadership.
  • pro Front desk staff, such as Elizabeth, were warm, helpful, and brightened visitors' days.
  • pro Management, including Debbie Dumandan, was dedicated and responsive in addressing care needs.
  • pro Families felt treated like family and described the staff as friendly and supportive.
  • pro Physicians and reviewers praised the high quality of care and would recommend Redmond Care and Rehab.

Cons

  • pro The staff were lazy and did not clean the facilities or properly care for the patients.
  • pro They overdosed residents with unnecessary medications and sedated them unnecessarily.
  • pro The facility was a disaster with poor communication and staff acting without coordination.
  • pro The receptionist was rude and management did not seem to care about the residents.
  • pro The long-term area smelled of urine, indicating cleanliness and odor issues.
  • pro The facility had security and safety concerns, including no alarms on doors and times when no staff were on the floor.

Review

Redmond Care and Rehabilitation Center is best suited for families seeking a post-acute rehab path where relentless physical and occupational therapy, paired with a warm, people-first staff, can drive meaningful mobility gains. The center shines for individuals recovering from hip, knee, pelvis, or other major surgeries who want a practical, goal-driven plan and discharge readiness. It is especially appropriate when a loved one benefits from therapy-led progress, close collaboration with social workers, and a team that treats residents like family. Those who prize outcomes and a positive rehab culture over pristine aesthetics will find this community compelling.

Alternatives become worth considering for several reasons. If a resident requires a setting with flawless cleanliness and modern, distraction-free surroundings, the facility's older footprint and some odor and cleanliness concerns raise red flags. Families worried about responsive call bells, consistent communication, or transparent billing practices may want to explore other options with stronger track records in operational reliability. For seniors needing long-term memory care, secure monitoring, or comprehensive dementia-focused programming, shifting to a community with a specialized unit and stricter safety protocols could be prudent. In short, this center is less ideal for those whose top priorities are uniform day-to-day perfection and risk-free environments.

The strongest positives here center on the care team and the rehab engine. Reviews repeatedly highlight professional, compassionate nursing staff and a therapy contingent that works with residents at their level and pushes toward real improvements. The therapy team - PT, OT, and their assistants - gets specific praise for skill, persistence, and continuity; several patient stories credit therapists with restoring mobility and giving families confidence ahead of discharge. The social workers, dining staff, and administrative leaders also receive frequent kudos for keeping families informed and engaged. When a resident's days are defined by steady therapy sessions and visible progress, this is a meaningful offset to logistical imperfections elsewhere.

These strengths, however, do not erase a pattern of serious cautions. Across multiple accounts, concerns about understaffing, delayed call bells, and variability in day-to-day responsiveness appear repeatedly. Some reviewers describe smells in certain hallways, older rooms, and occasional lapses in housekeeping, with other entries recounting unsafe or disorganized moments - ranging from medication handling to patient supervision gaps. Billing disputes and opaque administrative communication surface in alarming detail in some narratives, including accusations of pressure tactics and confusing paperwork. Taken together, these cons temper the rehab optimism with a need for vigilant oversight by families and ongoing leadership accountability.

When the pros and cons are weighed, the rehab-focused strengths and the long-tenured, cohesive care teams often tilt the decision toward Redmond for families who prioritize outcomes and relational care. The meaningful mobility gains, discharge planning clarity, and the sense that staff "has your back" can justify enduring the day-to-day quirks for many patients. Yet the center's weaknesses are not incidental; they reflect systemic issues in staffing consistency, facility upkeep, and administrative trust. For families where safety, cleanliness, and unambiguous financial practices are non-negotiable, these factors may push them to look elsewhere or demand concrete, rapid improvements before committing.

Actionable steps for decision-makers: schedule a thorough tour and insist on meeting the therapy supervisor, the charge nurse, and a social worker to gauge responsiveness and transparency. Request recent discharge outcomes and a current staffing schedule to assess coverage on weekends and evenings. Inspect a patient room and common areas for cleanliness and odor controls, and ask about the plan to address any long-standing safety or maintenance concerns. Compare with a couple of nearby options that offer similar rehab intensity but different benchmarks on administration, security, and environment. Redmond is a compelling choice for rehab-driven recovery, provided the family is prepared to actively monitor care quality and hold leadership accountable to a high standard.

Features

Housing

  • 139 resident community capacity 139 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Seattle-Tacoma International (18 miles away) Seattle-Tacoma International (18 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Redmond Care And Rehabilitation Center in Redmond, WA is an assisted living community designed to provide its residents with a comfortable and enjoyable living environment. The center offers a wide range of amenities to enhance the residents' quality of life. These include a beauty salon for personal grooming, cable or satellite TV for entertainment, community-operated transportation for convenience, a computer center for staying connected, a fully furnished setting for comfort, a gaming room for recreational activities, and a beautiful garden to enjoy nature.

The dining experience at Redmond Care And Rehabilitation Center is exceptional. Residents can enjoy meals in a spacious dining room that offers restaurant-style dining with special dietary restrictions taken into consideration. Additionally, there is a small library available for reading or quiet relaxation. Each resident has access to private bathrooms for privacy and independence.

The care services provided at the center ensure that residents receive the support they need. These include 24-hour call system and supervision for safety and security, assistance with daily activities such as bathing and dressing, help with transfers if mobility is an issue, medication management for proper healthcare maintenance, and specialized dietary plans like diabetes diets to meet specific needs.

Residents can also enjoy various activities both within and outside the community. The center offers fitness programs to promote overall health and wellness. Planned day trips allow residents to explore nearby attractions while resident-run activities encourage socialization amongst peers. Scheduled daily activities keep residents engaged and entertained throughout their stay.

One of the advantages of living at Redmond Care And Rehabilitation Center is its convenient location. There are several cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals nearby which provide easy access to additional services and entertainment options.

Overall, the Redmond Care And Rehabilitation Center aims to create an inclusive community where residents can live comfortably while receiving personalized care and enjoying various amenities and activities in a convenient location.

Nearby Places of Interest

Physicians

  • Group Health Cooperative: Redmond Primary Care (0.3 miles)
  • Larson Nancy Allegro Pediatrics (0.7 miles)
  • Advanced Family Medicine (3.2 miles)
  • EvergreenHealth (3.5 miles)
  • Lakeshore Clinic (3.5 miles)
  • Allegro Pediatrics - Totem Lake (3.6 miles)
  • UW Medicine Sports Medicine Center at Eastside Specialty Center (3.6 miles)

Parks

  • Grass Lawn Park (0.6 miles)
  • Marymoor Park (1.1 miles)
  • Marymoor Dog Park (1.3 miles)
  • Sixty Acres Park (2.1 miles)
  • Highlands Park (2.8 miles)
  • Bridle Trails State Park (2.8 miles)
  • Terrace Park (3.1 miles)

Pharmacies

  • Bartell Drugs (0.6 miles)
  • Bartell Drugs (1.1 miles)
  • Fred Meyer Pharmacy (1.4 miles)
  • Target Pharmacy (1.5 miles)
  • Walgreens (1.9 miles)
  • Walgreens (3 miles)
  • Rite Aid (3.1 miles)

Restaurants

  • Marymoor Amphitheatre (1.2 miles)
  • Fire Creek Grill & Bar (1.5 miles)
  • McDonald's (2 miles)
  • Taco Bell (2.8 miles)
  • Deru Market (2.8 miles)
  • Chick-Fil-A (3.2 miles)
  • McDonald's (3.4 miles)

Cafes

  • Mercurys Coffee (1.4 miles)
  • Starbucks (1.5 miles)
  • Starbucks (2 miles)
  • Google (2.9 miles)
  • Don’t Yell At Me 不要對我尖叫 (3.4 miles)
  • Mercurys Coffee (3.5 miles)
  • Urban Coffee Lounge (4.2 miles)

Theaters

  • Cinemark Totem Lake And Xd (3.4 miles)
  • AMC Factoria 8 (6.8 miles)

Hospitals

  • Overlake Hospital Medical Center (4.5 miles)
  • Dengda Tang MD | Kaiser Permanente (4.6 miles)
  • Seattle Children's Hospital (6.9 miles)

Transportation

  • University of Washington LINK Station (8 miles)

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