Redmond Heights Senior Living

Pros

• The staff at Redmond Heights Senior Living are consistently described as friendly, considerate, and caring, making residents and families feel welcomed and valued.
• Many residents appreciate the camaraderie and supportive atmosphere, with a variety of activities that enhance their social engagement.
• The dining room serves tasty homemade-style meals, which residents enjoy.
• Families have noted that the facility's staff demonstrated genuine care and kindness during difficult times, particularly in end-of-life situations.
• Residents expressed satisfaction with the cleanliness and overall maintenance of the living spaces, along with the inviting ambiance of the facility.
• New management has shown improvements in responsiveness to resident needs and concerns.
• Positive experiences were shared regarding personalized care for residents' special requirements, such as dietary needs or mobility assistance.
• Overall, many reviews highlight a sense of community and family within Redmond Heights Senior Living, contributing to a warm environment for both residents and their loved ones.

Cons

• The staff at Redmond Heights Senior Living was described as very unfriendly and unhelpful, making the experience feel rushed and unwelcoming.
• The facility's grounds were reported to be poorly maintained, with weeds dominating the flower beds, creating an uninviting atmosphere.
• Several reviewers noted that the apartments felt dark, dingy, and outdated, reminiscent of an old hotel from the 1970s.
• There were multiple complaints about cleanliness issues within the facility, including unpleasant odors and a lack of upkeep in common areas.
• Issues with maintenance were highlighted, such as broken water supply and cable services that took weeks to address.
• The dining experience received negative feedback for poor food quality, leading to dissatisfaction among residents.
• Some reviews mentioned feelings of loneliness among residents, with little interaction or engagement occurring during visits.
• One review expressed serious concerns regarding the treatment of a resident who was abandoned during hospitalization due to COVID-19.

Review

Redmond Heights Senior Living is a facility that has garnered a range of reviews from family members, residents, and visitors. The feedback reflects significantly differing experiences concerning not only the quality of care but also the environment and atmosphere of the community. At one end of the spectrum, some reviewers praise the kindness and dedication exhibited by the staff, highlighting their professional demeanor and personal touch when dealing with residents. Many families express gratitude for the attentive care their loved ones received, particularly during difficult times such as hospitalization or end-of-life stages. For instance, one reviewer noted how well their mother was treated in her final weeks, emphasizing that "the staff treated him and our whole family like family." This supportive environment has led some families to recommend Redmond Heights as a reliable choice for assisted living.

Conversely, there are several harsh criticisms aimed at various aspects of Redmond Heights Senior Living that cannot be ignored. A common theme among negative reviews is that many visitors found the facility to be in dire need of renovation and maintenance. Complaints about unkempt grounds overrun with weeds and an interior ambiance described as "dark and dingy" contribute to a perception of neglect. One visitor recounted their experience in a manner reminiscent of horror movie settings from years gone by—"like an old hotel from the 1970s." Such observations lead to concerns about whether potential residents would feel safe or welcomed within those environments.

The dining experience at Redmond Heights also drew mixed reviews. Some praised it as resembling a restaurant where residents could choose from menus and have their orders taken at tables—a nice touch compared to typical cafeteria-style dining often found in similar facilities. Others spoke negatively about food quality, with claims that it was consistently mediocre or unappetizing. One remark suggested that although suggestions for improvement were welcomed by management, substantial changes had yet to manifest regarding meal quality.

Another recurring issue highlighted by reviewers involves management inefficiencies and lapses in service delivery. Instances where critical repairs took weeks—such as broken cable services or malfunctioning elevators—were mentioned frequently in complaints about responsiveness. Families expressed frustration over such delays affecting residents’ daily lives significantly; for example, one resident without access to television spent time isolated during quarantine due to ongoing repair issues while another voiced concern over cleanliness standards throughout shared spaces.

On a more positive note, there seems to be an authentic sense of community among certain groups within Redmond Heights Senior Living. Some reviewers appreciate not just individual staff members but also emphasize camaraderie among residents themselves. The presence of activities (even during COVID) gave some hope for engagement despite reports suggesting these programs were limited at times due to restrictions on social interaction.

Ultimately, opinions on Redmond Heights Senior Living vary greatly depending on individual experiences observed through visits or personal connections with current or former residents. While many commend the warmth exuded by staff members—highlighting genuine care as prioritization—they simultaneously lament physical conditions under which this support exists may not meet expectations set by other facilities within similar categories across town or nationwide affiliations.

In conclusion, navigating through testimonials provides valuable insights into both strengths and weaknesses present at Redmond Heights Senior Living—a juxtaposition reflecting elements essential when considering assisted-living options for loved ones facing age-related challenges today’s society needs address comprehensively while prioritizing comfort above all else across generations!

This part of Redmond, Washington, offers a variety of healthcare options with physicians and hospitals in close proximity. There are several parks nearby for leisurely strolls and outdoor activities. Pharmacies are conveniently located for easy access to medications. A selection of restaurants and cafes provide dining options, while theaters offer entertainment opportunities. The area also has access to public transportation for convenient travel. Overall, this neighborhood provides a range of amenities essential for senior living in a comfortable and accessible setting.

Physicians

• Group Health Cooperative: Redmond Primary Care (0.4 miles)
• Larson Nancy Allegro Pediatrics (0.7 miles)
• Advanced Family Medicine (3.3 miles)
• EvergreenHealth (3.4 miles)
• Lakeshore Clinic (3.4 miles)
• Allegro Pediatrics - Totem Lake (3.5 miles)
• UW Medicine Sports Medicine Center at Eastside Specialty Center (3.6 miles)

Parks

• Grass Lawn Park (0.6 miles)
• Marymoor Park (1.2 miles)
• Marymoor Dog Park (1.4 miles)
• Sixty Acres Park (2 miles)
• Highlands Park (2.7 miles)
• Bridle Trails State Park (2.8 miles)
• Terrace Park (3.1 miles)

Pharmacies

• Bartell Drugs (0.6 miles)
• Bartell Drugs (1.2 miles)
• Fred Meyer Pharmacy (1.5 miles)
• Target Pharmacy (1.5 miles)
• Walgreens (1.8 miles)
• Rite Aid (3 miles)
• Walgreens (3.1 miles)

Restaurants

• Marymoor Amphitheatre (1.3 miles)
• Fire Creek Grill & Bar (1.4 miles)
• McDonald's (1.9 miles)
• Taco Bell (2.7 miles)
• Deru Market (2.7 miles)
• Chick-Fil-A (3.1 miles)
• McDonald's (3.4 miles)

Cafes

• Mercurys Coffee (1.4 miles)
• Starbucks (1.5 miles)
• Starbucks (2 miles)
• Google (2.9 miles)
• Don’t Yell At Me 不要對我尖叫 (3.3 miles)
• Mercurys Coffee (3.5 miles)
• Urban Coffee Lounge (4.1 miles)

Theaters

• Cinemark Totem Lake And Xd (3.3 miles)
• AMC Factoria 8 (6.9 miles)

Hospitals

• Overlake Hospital Medical Center (4.5 miles)
• Dengda Tang MD | Kaiser Permanente (4.6 miles)
• Seattle Children's Hospital (6.9 miles)

Transportation

• University of Washington LINK Station (8 miles)