Prestige Post Acute And Rehab Center - Edmonds

Pros

• The staff for the most part seem to care.
• The therapists are top notch.
• The facility was clean and it did not smell like an old folk's home.
• The nurses are very good, knowledgeable, and personable.
• The rooms are comfortable.
• The person showing me to the room had positive interactions with others in the hallway.
• The PT staff were helpful and encouraging.
• I would highly recommend this facility and our family is appreciative of their care for my brother.
• The surroundings showed excellent care.
• The nurses were wonderful and aides were great.
• She was comfortable in her room and well taken care of while she was there.

Cons

• The facility lost most of their clothes and ignored their presence.
• The staff was slow and unresponsive to requests for assistance.
• Medications were found on the floor under the bed, indicating a lack of attention to detail.
• Patient didn't receive insulin and blood drawn at the proper time.
• The nurse took 10 minutes to respond to a call for help with oxygen levels.
• Mom's night dose of heart medicine was not given until 4:30 pm the next day.
• Family member had to change mom's bed sheets due to her soiling them, indicating lack of proper care.
• The room smelled due to the commode not being dumped and there was a delay in receiving assistance from staff.
• Physical therapist neglected providing necessary oxygen resulting in low oxygen levels for the patient.
• The patient's sheets were not changed regularly and were missing from the bed when requested.
• These statements have been rephrased in third person.)

Review

Prestige Care and Rehabilitation of Edmonds is widely regarded as one of the nicest nursing homes around. Many reviewers noted that the building itself was aesthetically pleasing, devoid of any unpleasant smells commonly associated with such establishments. They also mentioned that the staff generally seemed to genuinely care for the residents, which is especially important given the challenging times we are currently facing.

One aspect that particularly impressed visitors was the positive and authentic interaction between the staff and patients. One reviewer observed a member of staff engaging with various individuals in a genuine and personalized manner, showcasing a real connection. This level of attentiveness added to the overall positive experience at Prestige Care.

The therapy staff at this facility received high praise for their expertise and dedication. Patients appreciated how they explained their goals clearly, while also pushing them to work hard towards recovery. The rooms were described as comfortable, albeit without any extravagant frills. Nurses were often commended for their knowledge and personable approach.

However, not all reviews painted such a rosy picture of Prestige Care and Rehabilitation of Edmonds. One reviewer expressed disappointment with the lackluster food options available, although they acknowledged that their family member still managed to eat it regardless. Another highly critical review claimed that their loved one had an extremely negative experience during their six-week stay, with consistently poor care received. Complaints ranged from inadequate attention from nurses to lost clothes and cold food.

Furthermore, some reviewers raised concerns about specific incidents involving substandard care at Prestige Care. Instances were cited where patients did not receive medication or necessary medical attention in a timely manner, including a delay in insulin administration and blood draws. In one distressing account, a patient's oxygen levels dropped dangerously low due to negligence by nursing staff.

Inconsistencies in cleanliness standards were also reported by reviewers. Dirty sheets, laundry piles left unattended, and soiled bed linens formed part of these complaints about housekeeping. Some expressed frustration at the lack of communication and difficulty in obtaining clinical information from staff, citing short-staffing as an unacceptable excuse.

Despite the mixed reviews and incidents of poor care, some reviewers had positive experiences with Prestige Care and Rehabilitation of Edmonds. One reviewer, who worked in assisted-living for over 20 years, commended it as a facility where both staff and surroundings displayed excellent care. Another described feeling comfortable during their eight-month stay, with praise directed towards the nurses and aides for providing exceptional care.

In conclusion, Prestige Care and Rehabilitation of Edmonds appears to have a mixed reputation among reviewers. While some appreciate its appealing building, caring staff, and dedicated therapy team, others have raised significant concerns about cleanliness, communication issues, subpar medical attention, and instances of neglectful behavior. It is always important to thoroughly research any nursing home before making a decision to ensure that it will meet the specific needs of your loved ones.

Hospitals

• Swedish Medical Center (0.4 miles)
• Northwest Hospital (6.5 miles)

Restaurants

• Dick's Drive-In (0.6 miles)
• Yeh Yeh's Sandwiches (1 miles)
• The Habit Burger Grill (2.2 miles)
• Chick-Fil-A (3 miles)
• Blazing Onion Burger Company (3.2 miles)
• McDonald's (4.9 miles)
• Seaplane Kitchen & Bar (5.2 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (1.4 miles)
• QFC Pharmacy (1.9 miles)
• Bartell Drugs - Ebt (1.9 miles)
• Rite Aid (2.5 miles)
• Bartell Drugs (2.7 miles)
• Bartell Drugs (3.2 miles)

Cafes

• Woods Coffee (0.7 miles)
• Starbucks (1.9 miles)
• Walnut Street Coffee (1.9 miles)
• Tazza Di Vita Espresso Stand (3 miles)
• Starbucks (3.2 miles)
• Starbucks (3.3 miles)
• Starbucks (4.8 miles)

Parks

• Lake Ballinger Park (1.4 miles)
• Echo Lake Park (2.4 miles)
• Lynndale Park (3.1 miles)
• Meadowdale County Park (3.5 miles)
• Richmond Beach Saltwater Park (3.7 miles)
• Log Boom Park (4.9 miles)
• High Trek Adventures (6.2 miles)

Theaters

• AMC Alderwood Mall 16 (3.1 miles)

Transportation

• U-Haul Moving & Storage (4.9 miles)
• Northgate Station Seattle (7.4 miles)
• Northgate Transit Center (7.4 miles)
• Snohomish County Airport (PAE) (7.4 miles)

Physicians

• Everett Clinic (6.7 miles)
• Lakeshore Clinic (6.8 miles)
• Providence Medical Center (7.8 miles)
• Dr Z Pulmonary and Sleep Specialist (7.9 miles)

Places of Worship

• Hindu Temple & Cultural Center (7.2 miles)