Whitman Health & Rehab Center

Pros

• The staff at Whitman Health and Rehab are professional and personable, creating a friendly atmosphere.
• The facility is clean and well-maintained, providing a pleasant environment for residents.
• Residents have received good care, with attentive monitoring of medications and personal hygiene.
• The food served at the facility has been described as very good, with a skilled cook on staff.
• Families feel secure knowing their loved ones are being cared for in a supportive setting that feels like family.

Cons

• The facility consistently provided false information about the health and well-being of the resident, leading to a lack of trust.
• The loved one was not kept clean or well-fed during their stay at the facility.
• Staff members frequently lied about the resident's availability for phone calls, causing further distress for family members.
• Communication with staff has been challenging, as calls are often unanswered or not returned.
• A family member found the food to be unsatisfactory, despite recognizing some positive aspects of care.

Review

In the realm of healthcare facilities, particularly those specializing in rehabilitation and long-term care, the experiences of families and loved ones can greatly vary. The contrasting reviews for Whitman Health and Rehab highlight both deeply troubling experiences and positive feedback that illustrates the complexities of care in such settings.

One review starkly contrasts with the others, recounting a harrowing experience where a family member faced neglect within the facility. The reviewer expresses profound disappointment and anger over continual misinformation regarding their loved one’s health. They describe feeling misled by staff who claimed that their loved one was either sleeping or unavailable for phone calls, only to discover later that these statements were false. The anguish culminated in the tragic loss of their loved one while under this facility's care, which has led to a very clear warning against considering Whitman Health and Rehab for anyone seeking quality care for their family.

In contrast to this alarming account, other reviews portray a much more favorable picture of Whitman Health and Rehab. One individual describes their experience positively, noting that communication can be difficult due to limited visitation policies necessitated by external circumstances but praises the professionalism and friendliness of the staff. While they acknowledge their family member’s dissatisfaction with the food provided at the facility, they commend the attentive care offered by personnel who appear committed to creating a supportive environment for residents.

Another review similarly highlights satisfaction with both cleanliness and quality of service at Whitman Health and Rehab. The reviewer appreciates that it is conveniently located within 15 miles from home despite being further than some alternatives. They reveal an important detail: this facility is employee-owned, which may contribute to its standards of operation—evidencing pride taken by those working there. The cleanliness of the establishment is noted as an essential feature, as well as the ample space surrounding it—a factor that can greatly influence patient happiness in such environments.

Crucially, this reviewer commends not just general service but also specifics like meal quality—pointing out how fortunate they are to have an excellent cook on site—and how well medical needs are managed for their spouse. This personal testimony highlights pivotal aspects of care: medication management, bathing assistance, and overall attentiveness—all critical factors in ensuring residents' health and happiness during their stay at assisted living facilities.

Lastly, another voice among these reviews echoes sentiments about community feel within Whitman Health and Rehab; residents express feelings akin to familial bonds fostered through friendly interactions from staff members. This anecdotal evidence reflects an aspect often sought after in caregiving settings—the ability to create connections that nurture mental wellbeing alongside physical health.

Overall, Whitman Health and Rehab emerges from these varied narratives as a multifaceted entity where experiences widely diverge based on unique circumstances surrounding resident care. On one side stands severe criticism fueled by tragedy; on another lies praise rooted in positive interactions among devoted staff members striving to provide compassionate support amidst challenges posed by modern-day healthcare protocols. Such disparities serve as reminders of vigilance needed when choosing long-term care options while simultaneously spotlighting moments where genuine human connection can rise above challenges faced within institutional settings.

This part of Colfax, Washington offers a variety of amenities and services that cater to seniors. With multiple hospitals in close proximity, including Whitman Health and Rehabilitation Center, seniors have access to quality healthcare. Additionally, there are several places of worship for spiritual enrichment, cafes for social gatherings, pharmacies for convenient medication pick-ups, restaurants for dining out, parks for outdoor recreation, transportation options for getting around town, and physicians for medical care. The community is surrounded by beautiful natural landscapes and provides a peaceful setting for senior living. Overall, this area in Colfax presents a well-rounded environment that supports an active and fulfilling lifestyle for seniors.

Hospitals

• Whitman Health and Rehabilitation Center (0 miles)
• Whitman Hospital & Medical Center (0.1 miles)
• St Ignatius Hospital (0.5 miles)

Places of Worship

• Catalyst Church (0.3 miles)
• Community Bible Church (0.4 miles)
• Plymouth Congregational Church Ucc (0.7 miles)
• Community Bible Church (0.8 miles)
• First Baptist Church (1 miles)
• Macedonia Independent Baptist Church (2.3 miles)
• Albion Community Church (7.9 miles)

Cafes

• 165° Brew (0.7 miles)
• 165° Brew (0.7 miles)
• Daily Grind Espresso (13.1 miles)
• Lumberyard (13.3 miles)
• Three Forks Bike & Brew (13.3 miles)
• Neill’s Coffee & Ice Cream (13.3 miles)
• Thomas Hammer Coffee Roasters (13.4 miles)

Pharmacies

• Tick Klock Drug (0.9 miles)
• Rosauers Supermarkets (1.2 miles)
• Rite Aid (14.1 miles)
• Safeway Pharmacy (14.1 miles)
• Walmart Pharmacy (14.4 miles)
• Sid's Professional Pharmacy (14.5 miles)
• Northwest Pharmacy Service (14.5 miles)

Restaurants

• Paraiso Vallarta (0.9 miles)
• Top Notch Cafe (0.9 miles)
• Serfes Foods (1 miles)
• Zips Drive In Colfax (1.4 miles)
• Hilltop Restaurant (12.9 miles)
• Golden Teriyaki (13.1 miles)
• Pizza Hut (13.1 miles)

Parks

• Whitman County Parks & Rec (1 miles)
• Schmuck Park (1.9 miles)
• Colfax Little League Park (2.4 miles)
• Klemgard Park (6.9 miles)
• Conservation Park (12.6 miles)
• Itani Park (13.3 miles)
• Reaney Park (13.5 miles)

Transportation

• U-Haul Neighborhood Dealer (12.4 miles)
• Pro Cab (13.1 miles)
• Alamo (13.2 miles)
• Nevada & Washington Bus Stop (13.9 miles)
• Bishop (14.1 miles)

Physicians

• Pullman Family Medicine (13.4 miles)
• Gorchels Catherine M MD (13.6 miles)
• Pullman Family Eye Car (14.2 miles)
• Palouse Pediatrics (14.3 miles)
• Moscow Pullman OB/GYN (14.3 miles)
• Palouse Health Center (14.4 miles)
• Pullman Regional Hospital Clinic Network (14.5 miles)