Cashmere Care Center
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817 Pioneer Avenue, Cashmere, WA 98815
For more information about senior living options: (844) 490-3973
The staff are incredible, with a welcoming and supportive atmosphere. The direct care staff were exceptional. The mom's care was praised, with the staff being friendly, smiling, and kind. The aides are some of the kindest, most hardworking, and thorough caregivers. Cashmere Post Acute has exceptional and highly experienced staff. The staff are receptive to feedback and implement changes promptly. The team at Cashmere Post Acute is resident-focused and eager to serve the community. The staff go the extra mile in connecting with and caring for residents. The facility is viewed as great, with dedicated staff and strong care.
The social worker did not respond to calls or advocate for best medical practice. The administrator failed to return voicemails or call back to discuss concerns. The staff attributed injuries to the resident's own actions and offered explanations that did not make sense. The environment was described as spirit-breaking, with residents being broken down and prescribed oxygen not received. Rehab services were severely underdelivered, with only three sessions in an eight-day stay. The facility could not manage dementia, leading to hospital transfers after two weeks. Families were billed for medications and dose increases, with demands to pay. Patient abuse went unreported. The nursing staff were rude.The collection of reviews about Cashmere Post Acute presents a wide spectrum of experiences that range from genuinely warm and commendable patient care to serious concerns about communication, safety, and administrative responsiveness. On one hand, many reviewers praise the facility for its welcoming atmosphere and the quality of direct care. They describe staff as friendly, caring, patient, and diligent, with aides who are among the kindest and most thorough caregivers they have encountered. Several reviewers specifically highlight post-stroke or rehabilitation moments where the care team's kindness and attentiveness stood out, and they credit the staff for making visits more reassuring with consistent, respectful interactions. In these accounts, the caregiving culture feels centered on compassion, practical support, and the human touch that families value during challenging health episodes.
Alongside the warmth in direct care, several reviews note that the tangible care experience is complemented by a disciplined, process-minded approach from the staff. One reviewer remarks that Cashmere Post Acute has "exceptional and highly experienced staff" and observes audits that identify strengths while also pointing to areas needing emphasis. Another notes that the team "goes the extra mile connecting and caring for their residents and each other," suggesting a culture that values both residents and the people who care for them. In these voices, the facility is seen as resident-focused, with a commitment to ongoing improvement and responsive adjustments when issues are raised.
Yet, the praise for the front-line care sits in tension with repeated concerns about communication and advocacy, particularly involving social work and administrative channels. Numerous reviewers report not receiving callbacks after multiple tries, with one person saying they called the social worker four times without a response and left messages for the administrator that went unreturned. The sentiment conveyed is that while the care staff might be excellent, the system for coordinating concerns, discussing problems, and ensuring consistent advocacy for a patient's needs is lacking. Several accounts urge families to be vigilant and to push for better communication, underscoring a gap between bedside care and the administrative or family-advocacy pathways.
Safety and accountability concerns also surface in several reviews, painting a more troubling image for some families. A few reviewers recount injuries - bruises and tears on a resident who could not move - along with claims that the reported explanations did not reconcile with what family members observed at home. One review explicitly cautions, "Don't put your loved one in there if they cannot communicate with you," and advocates for monitoring, even suggesting the use of a camera in the room. Another reviewer asserts that patient abuse goes unreported, contributing to a climate of distrust and worry about what may be happening when no family member is at the bedside. The presence of such allegations tempers the otherwise positive tone about care, reminding readers that safety and transparent reporting are critical expectations for family members.
The rehab and medical experience described by some families adds further color to the portrait. There are contradictory memories here as well: a few accounts cite insufficient rehab during a short stay - one person describes receiving only three rehab sessions in eight days, leaving them to recover at home with noticeable mobility gains afterward. Other reviews recount hospital transfers for dementia-related issues or concerns about how dementia patients were managed, including frustrations about pacing, activity levels, and the timely fulfillment of medications and doses. A recurring theme is that the medical and rehabilitative plans did not always align with what families were promised or what was necessary, contributing to feelings of disappointment or mistrust in the rehabilitation processes.
There are also notes about changes in leadership and management that purportedly influenced the overall experience. One reviewer acknowledges that since the center changed hands, the facility has become "such a better place," with management showing up for residents and engaging in visits. The sentiment here is mixed but hopeful: improvements are credited to leadership efforts and a more proactive approach to resident care, even as some reviewers still urge ongoing vigilance. This thread suggests that organizational changes can shift the culture and daily operations, for better or worse, depending on execution and oversight.
Overall, the narratives present Cashmere Post Acute as a facility capable of delivering high-quality, compassionate, and attentive direct care, particularly from the aides and care team who interact with residents daily. At the same time, they reveal enduring concerns about communication with social workers and administrators, patient safety and accountability, and consistency in rehab and medical management. Families weigh these elements differently, with some grateful for the warmth and dedication of the caregiving staff and others warning that without improved advocacy, transparent reporting, and reliable communication, the entire experience can fall short of expectations. The contrast among these voices underscores the importance of clear channels for family involvement, robust safety and reporting mechanisms, and steady, accountable administration alongside the commendable bedside care that many reviewers praise.
65 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cashmere Care Center in Cashmere, WA is a warm and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can get pampered, as well as access to cable or satellite TV for their entertainment needs. Community-operated transportation is available for residents who need assistance getting around, and there is also a computer center where residents can stay connected with loved ones.
The dining room at Cashmere Care Center provides delicious restaurant-style meals prepared by the staff, with special dietary restrictions taken into consideration. The community also has a fitness room for residents to engage in physical activities and maintain an active lifestyle. Residents can enjoy their time in the gaming room or relax in the gardens.
Housekeeping services are provided to ensure that the living spaces are clean and tidy, and each resident has their own private bathroom for convenience and privacy. Move-in coordination is available to assist new residents with a smooth transition into the community.
For recreational activities, Cashmere Care Center offers a small library for book lovers and a wellness center for maintaining good health. Wi-Fi/high-speed internet is available throughout the community for easy access to information and communication.
When it comes to care services, residents have peace of mind with the 24-hour call system and supervision provided at Cashmere Care Center. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. The staff also assists with medication management and follows diabetes diets for those who require it. Mental wellness programs are offered to support emotional well-being.
Residents at Cashmere Care Center can explore nearby cafes, parks, pharmacies, restaurants, transportation options, places of worship, and have access to physicians in the local area. Additionally, concierge services are provided along with scheduled daily activities and planned day trips organized by the community.
With its array of amenities and excellent care services, Cashmere Care Center offers a comfortable and enriching living experience for seniors in the Cashmere, WA area.
Cashmere Care Center is located at 817 Pioneer Avenue, Cashmere, WA 98815 in Chelan County, Washington
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