Mission Healthcare At Bellevue
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2424 156Th Avenue Northeast, Bellevue, WA 98007
For more information about senior living options: (844) 490-3973
The facility is spacious, clean, and conveniently located, with friendly staff who try to work with insurance. Most of the staff are very friendly and helpful, and several remember the patient from a year ago. Dr. Kumar is a wonderful, very attentive doctor. Occupational and physical therapy were excellent. The meals were pretty tasty. The environment is clean, and the staff are calm, competent, and caring. Mission Healthcare at Bellevue has an extremely friendly and conscientious staff. The receptionist is nice and clear with check-in instructions; the check-in and check-out process goes smoothly. The staff are amazing hard workers who show love and compassion to families.
The staff allowed the patient to be unattended for over 55 minutes when help was requested, which was unsafe and unacceptable. Bathing was skipped because the patient was in PT, and staff said the next bath aid would be only twice a week. The alert system (apps) for rooms needing help was faulty and unreliable. Training needed to be more specialized in bedside manner and family interactions; staff failed to introduce their roles, causing confusion about whom to ask. The facility is not recommended due to numerous hurdles and discharge issues, reflecting understaffing. Licensing paperwork and scheduling on the walls appeared outdated. Medications were missed, and some staff were rude. The doctor was reported to be rude and yelled at the patient to eat less salt. The care felt impersonal, as if the patient was an "item on a to-do list," with overworked staff rushing through duties. PT/OT were only provided every other day or so; the patient was left alone for hours the rest of the time. There were threats of charging extra to hold the bed or to hold belongings. An accusation of elder abuse by nursing staff was raised in one account. Some reviews suggested the facility operated like an insurance scam. The facility was described as not patient-friendly and failing to advocate for patients. The meals were described as horrible or unappealing.There is a tension that runs through the experiences shared by families and loved ones who spent time at this facility: a genuine appreciation for the capacity and competence of some teams, tempered by a deep concern about understaffing, communication gaps, and moments that felt unsafe or dismissive. The building itself can appear inviting and well kept - the halls are clean, the rooms spacious, and the location convenient for visits. In some cases, staff members and the administration were described as friendly and accommodating, and there were occasions when the care, particularly after surgeries or during rehabilitation, met or exceeded expectations. For some families, these were the bright spots that kept them hopeful about recovery and the possibility of a better outcome for their loved one.
On the positive side, several reviews highlight individualized attention and professional capabilities that made a difference. For a patient recovering from back surgery, the experience was markedly better: the team around the patient was described as kind, considerate, and motivated, with Dr. Kumar singled out as particularly attentive. The occupational and physical therapy teams received frequent praise for their effectiveness, and in some cases the quality of therapy helped set a patient on a strong recovery trajectory. There were also personal reminders that staff remember patients across visits, which can convey a sense of stability and continuity that families find reassuring. A few patients or families noted that meals were enjoyable, with some labeling the food as "darn good" or even "absolutely excellent" in certain circumstances, and the overall environment - clean, calm, and orderly - contributed to a feeling that the facility could be a solid place for rehabilitation when everything aligned.
Yet these positives exist alongside a persistent chorus of concerns about how care is delivered day to day. A recurring theme is the perception of being understaffed and overwhelmed, with caregivers described as overworked and rushing from task to task. In multiple accounts, staff members would tell families that they could not assist because they were not the nurse or the aide responsible for the task at hand, which forced family members to play a larger role in bridging gaps. This resulted in a pattern - especially during evenings or busy shifts - where patients felt unattended for extended periods, including dangerous delays when help was needed after using the bathroom. One account described a patient waiting for assistance off the toilet for more than 55 minutes, repeated on more than one occasion, which understandably raises serious safety concerns for patients who rely on staff for mobility assistance and basic dignity.
Another significant area of concern centers on the discharge process and overall communication. Several reviewers recounted discharges that dragged on longer than expected, with families forced into a persistent advocacy role just to move the process along. The sense that someone needed to intervene repeatedly to secure care or a timely release can be emotionally exhausting for families already dealing with the stress of an ill loved one. A number of reviews also pointed to a system of alerts - used to flag rooms needing help - that could be unreliable, leaving rooms without the timely support that patients expect and deserve. The net effect of these issues can feel like a patient's needs are treated as a "to-do" item rather than as a person with a unique recovery plan.
Communication gaps across staff roles emerged as another frequent problem. Reviews describe situations where staff introductions were absent, so family members could not readily identify who was entering the room or who should be contacted for a given request. The common refrain - "I'm not the nurse" or "I'm not the aide" - left families scrambling to locate the right person, often until they finally found someone who understood and could address the need. The problem isn't simply a matter of courtesy; it translates into real delays in care, missed tasks, and a sense that patient advocacy is something that families must bear responsibility for, rather than a core function of the care team.
The emotional climate of care also drew sharp and controversial contrasts. There are accounts of rude or reactive behavior from certain clinicians, including a doctor who reportedly yelled at a patient to eat less salt, and other reports of staff who appeared brusque or dismissive. Alarming anecdotes - such as a patient experiencing chest pains or sudden oxygen desaturation and not receiving prompt, attentive monitoring - underscore the potential for life-threatening risk if staff are stretched too thin or not adequately supported by a robust system. In one particularly stark claim, a patient was described as an "item on a to-do list" rather than a person, a portrayal that, even if singular in voice, resonates with readers who value compassionate, patient-centered care.
There are also critical voices about specific operational practices. Some reviewers allege elder abuse by nursing staff, accompanied by accusations that discharge decisions were driven by protective concerns or legal maneuvering rather than patient readiness. A warning captured in reviews - "DO NOT LEAVE YOUR FAMILY HERE" - reflects how deeply these claims can affect a family's trust and willingness to recommend the facility, even as other families report positive interactions with staff and demonstrate appreciation for the care they observed. Licensing and oversight concerns appeared as well; some reviewers noticed outdated or unclear signage and paperwork on walls, suggesting a need for ongoing administrative updates to reflect current standards and compliance.
Amid these conflicting experiences, there are also reflections of resilience and gratitude. A number of families report that the facility's environment and the quality of care could be highly effective when conditions were favorable: a well-maintained facility with genuine acts of kindness from staff, a kitchen that delivered meals people enjoyed, and therapy teams that helped patients progress. In some stories, the hospital staff's dedication shone through during the most challenging recovery phases, and the respect shown to patients and families during those moments was recalled fondly. Others express appreciation for the gentle, supportive care provided by some team members, highlighting moments when staff asked meaningful questions and listened to concerns, which helped reassure families even when administrative aspects were difficult.
Taken together, the tapestry of experiences paints a facility with real strengths anchored in skilled rehabilitation teams and a generally clean, organized environment, alongside systemic pressures that challenge the quality and consistency of care. The most urgent concerns revolve around staffing levels, timely assistance, clear communication, and the alignment of discharge planning with patient readiness. For families considering this spot, a prudent approach involves asking pointed questions about staffing coverage during evenings and weekends, how call-light systems function in practice, who will be involved in daily care, and what safeguards exist to prevent missed medications or delayed responses. It's clear that a number of patients and families have had positive, meaningful recoveries here, but those who encountered the rougher edges stress that meaningful changes require persistent advocacy, better staffing ratios, improved handoffs, and a renewed emphasis on bedside manner and patient dignity. In the end, the facility carries both the weight of strong, compassionate care and the burden of significant operational challenges - an honest reflection of a complex healthcare environment where outcomes depend as much on systems as on the goodwill and skill of the individual caregivers.
129 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Seattle-Tacoma International (15 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mission Healthcare At Bellevue is an assisted living community located in Bellevue, WA. Our facility offers a wide range of amenities to ensure that our residents have everything they need for a comfortable and enjoyable living experience.
Our residents can take advantage of our beauty salon services to look and feel their best. They can also enjoy their favorite TV shows and movies with our cable or satellite TV options. For transportation needs, we offer community-operated transportation as well as assistance with arranging non-medical transportation to doctors' appointments.
We understand the importance of staying connected in today's digital world, which is why we provide a computer center and Wi-Fi/high-speed internet access for our residents. Our fitness room is equipped with exercise equipment to promote physical health and wellness.
For dining, we have a spacious dining room where residents can enjoy restaurant-style meals prepared by our staff. We accommodate special dietary restrictions to ensure that everyone's needs are met.
Our community offers various activities to keep residents engaged and entertained. From concierge services to help plan day trips, fitness programs, resident-run activities, and scheduled daily activities, there is always something fun happening at Mission Healthcare At Bellevue.
In addition to the amenities and activities offered within the community, there are also numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals for our residents' convenience.
At Mission Healthcare At Bellevue, we strive to provide high-quality care services tailored to each individual's needs. With 24-hour call system and supervision, assistance with daily living tasks such as bathing and dressing, medication management, diabetes diet support, and mental wellness programs available on-site.
We aim to create a supportive environment where residents feel comfortable and cared for while maintaining their independence. Come visit us today to see why Mission Healthcare At Bellevue is the perfect place for your loved ones to call home.
Mission Healthcare At Bellevue is located at 2424 156Th Avenue Northeast, Bellevue, WA 98007 in King County, Washington
Mission Healthcare At Bellevue on seniors.fyi includes 10 photos including images showing interior, windows, exercise equipment, entrance, landscaping, bedroom, physical therapy, building, and more.
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Interior
Decor
Building
Architecture
Bedroom
Windows
Garden
Entrance
Exercise Equipment
Office
