Residents and families describe delays and moments when care feels hard to reach.
Some reviewers say they had to advocate heavily because help was slow to arrive and care could be delayed, including long waits for assistance and call buttons taking too long. A few accounts also describe patients being left unattended for extended periods or needing multiple follow-ups to get basic needs addressed. Even where other staff were described as kind, several reviews point to an overall ratio or workflow problem that affected responsiveness.
caveat7 reviews mention this
Communication gaps require follow-up
Reviews frequently describe difficulty getting timely updates and clear next steps.
Multiple families report they were not contacted when care changed or they could not get answers about plans for treatment and progress. Reviewers also mention breakdowns during scheduling and check-in/out coordination, with some appointments and information not happening as expected. Even when staff members were described as respectful or caring, the recurring frustration was that families felt they had to chase information to move things forward.
common9 reviews mention this
Meals get mixed feedback
Food is a clear talking point, with experiences ranging from good to disappointing.
Several reviewers say the meals were tasty or decent, and others specifically praised how the food matched dietary needs like low-salt or special restrictions. At the same time, other families call the food horrible or serve meals that arrive cold or not as ordered. A few comments also tie meal issues to reduced intake, which made the food topic feel more than just a preference.
common7 reviews mention this
Therapy quality varies by experience
Reviews describe both strong and limited therapy experiences during rehab.
Some residents and families report occupational and physical therapy were excellent and helpful for recovery, including therapists who arrived as scheduled and supported progress. Other reviewers say therapy was too infrequent or limited during their stay, leaving them feeling they needed more than they received. Together, the reviews suggest outcomes may depend on the specific rehab plan and staffing day to day.
common8 reviews mention this
Cleanliness and rooms earn praise
Many reviews mention a clean, well-kept environment.
Across both positive and critical accounts, reviewers often come back to cleanliness, including rooms that feel clean and a facility that appears well maintained. Some also mention cleanliness alongside other comforts like comfortable rooms and quiet common areas. While a few negative reviews focus on care and management, cleanliness is still one of the more consistently noted positives.
caveat2 reviews mention this
Social activities can be limited
Some residents have fewer opportunities to socialize than they expected.
At least one reviewer describes a lack of social activities as a downside and chose to take a loved one home sooner because of limited social interaction. Another comment suggests there were fewer engagement opportunities during the stay period described. As a result, the experience may be less focused on group activities for some residents.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
129 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Seattle-Tacoma International (15 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.1 miles)
Safeway Pharmacy (1.2 miles)
Walgreens (1.5 miles)
Bartell Drugs (2.5 miles)
Bartell Drugs (2.7 miles)
Fred Meyer Pharmacy (2.9 miles)
Target Pharmacy (3.1 miles)
Physicians
Advanced Family Medicine (0.5 miles)
Evergreen Speech and Hearing Clinic (2.5 miles)
Medical Arts Associates (2.5 miles)
Allegro Pediatrics (2.6 miles)
Larson Nancy Allegro Pediatrics (2.8 miles)
UW Medicine Sports Medicine Center at Eastside Specialty Center (2.8 miles)
Group Health Cooperative: Redmond Primary Care (2.8 miles)
Mission Healthcare At Bellevue on seniors.fyi includes 10 photos including images showing interior, windows, entrance, exercise equipment, architecture, decor, landscaping, bedroom, and more.
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129 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Seattle-Tacoma International (15 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Prime Bellevue location with abundant nearby amenities (cafes, restaurants, parks, pharmacies, doctors, hospitals, theater).
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