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Consulate Health Care Of Woodstock

Consulate Health Care Of Woodstock is a nursing home community in Woodstock, VA.

Information last verified:

803 South Main Street, Woodstock, VA 22664

For more information about senior living options: (866) 208-4318

2.5 from 54 reviews
5 stars
17
4 stars
1
3 stars
3
2 stars
2
1 stars
31

Overall Review of Consulate Health Care Of Woodstock

caveat 23 reviews mention this

Call bells and staffing feel delayed

Multiple residents and families describe long waits for basic help and unanswered requests.

A recurring theme is delayed or missed responses when residents press call bells or request assistance. Several reviewers describe having to wait hours for bathroom help, pain medicine, or medication-related follow-up, and they also mention difficulty getting phones answered or receiving promised communication. Some accounts attribute the problems to understaffing and lack of adequate training, while others describe management failing to return calls or address concerns. Reviews also include examples of delayed escalation, such as medical issues requiring emergency evaluation after long internal delays.

caveat 7 reviews mention this

Food quality and meals draw criticism

Dining quality is a frequent complaint, with reports of missed or inadequate meals.

Some reviewers say the food quality is poor, describing meals that residents don’t want to eat or that contribute to weight loss. Other accounts mention food availability problems, such as running out of food, not serving full meals, or not providing expected components. A smaller number of reviews contrast that by saying the dining was surprisingly good and the dining area was excellent. Taken together, dining reviews are mixed but lean negative in multiple accounts about meal satisfaction and consistency.

caveat 7 reviews mention this

Cleanliness and room upkeep vary

Residents and families describe both very clean conditions and serious cleanliness breakdowns.

Several positive reviews mention cleanliness and a lack of odors, along with freshly kept rooms. Other reviewers describe more severe cleanliness issues, including being left in soiled conditions, bed sheets not being changed, or residents returning from the hospital looking like they hadn’t been bathed or shaved for weeks. A few reviews also describe the facility as generally in disarray. Overall, the cleanliness theme is inconsistent across reviews.

caveat 12 reviews mention this

Medication handling and medical follow-through

Reviews frequently mention missed medications, delayed orders, or inadequate medical follow-through.

Many reviewers describe medications not being given as prescribed, including delayed or missing pain medicine, insulin, and other scheduled treatments. Several accounts also mention limited monitoring for diabetes-related needs and concerns that medical evaluations did not happen when expected. There are also examples involving more intensive care needs, such as wound care items and wound vac handling, plus delayed diagnostic steps during acute illness. While the community offers a range of nursing and care support for skilled nursing needs, resident and family reports point to repeated failures in medication and medical coordination.

common 8 reviews mention this

Staff compassion is reported by many

Many reviews credit caregivers with being caring, helpful, and attentive.

Amid the complaints, multiple reviewers describe staff as compassionate, respectful, and patient—especially in day-to-day interactions and rehab experiences. Some highlight staff helping residents stay moving, participating in activities, and communicating more clearly during transitions. A few reviews also describe improved conditions, with families saying care and facility experience got better. These positive accounts suggest that caregiver support can feel strong for some residents even when other reviews point to major gaps.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 88 resident community capacity 88 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Valley Health Shenandoah Memorial Hospital Multispecialty Clinic (0.1 miles)
  • Valley Home Care (0.1 miles)
  • Winchester Eye Specialists (0.1 miles)
  • Shenandoah Memorial Hospital (0.5 miles)

Physicians

  • Woodstock Internal Medicine (0.1 miles)
  • Shenandoah Pediatrics (0.5 miles)
  • Highlander Family Medicine (1.2 miles)
  • Mt Jackson Medical Center (10.7 miles)
  • Shenandoah Valley Family Medicine PC (11.8 miles)
  • Shenandoah Valley Family Medicine (13.1 miles)
  • Rmh Luray Health Center (14.4 miles)

Transportation

  • Colonial Taxi Service (0.2 miles)
  • U-Haul Neighborhood Dealer (1.6 miles)
  • U-Haul Neighborhood Dealer (3.6 miles)
  • Northfork Southern Railroad (4.2 miles)
  • Luray Caverns Airport (14.1 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (0.5 miles)
  • Walton & Smoot Pharmacy (0.9 miles)
  • Peoples Drug Store (4.4 miles)
  • Walgreens (12.3 miles)
  • Strasburg Pharmacy (13.2 miles)
  • Walmart Pharmacy (14.4 miles)

Restaurants

  • Las Trancas (0.3 miles)
  • The Sugar Shack Of Woodstock (0.4 miles)
  • Taco Bell (0.5 miles)
  • McDonald's (0.6 miles)
  • Spring House Tavern (0.7 miles)
  • Cracker Barrel (0.9 miles)
  • Woodstock Cafe & Shoppes (0.9 miles)

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (0.3 miles)
  • Southern Baptist Convention (0.6 miles)
  • Saint Paul's UCC (0.8 miles)
  • United Church of Christ (0.8 miles)
  • Woodstock Christian Church (0.9 miles)
  • Emmanuel Episcopal Church (0.9 miles)
  • Woodstock Presbyterian Church (0.9 miles)

Cafes

  • Starbucks (0.9 miles)
  • Rope Course At Luray Caverns (14.3 miles)
  • Broad Porch Coffee (14.4 miles)

Parks

  • Main Street Park (1.1 miles)
  • Shenandoah County Parks Department (1.7 miles)
  • Old Edinburg School (4.1 miles)
  • Shenandoah County Park (5.5 miles)
  • Shenandoah River State Park (11.1 miles)
  • Belle Brown Northcott Memorial (14.5 miles)

Frequently Asked Questions

Where is Consulate Health Care Of Woodstock?

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