Consulate Health Care Of Woodstock is a nursing home community in Woodstock, VA.
Information last verified:
803 South Main Street, Woodstock, VA 22664
For more information about senior living options: (866) 208-4318
2.5 from 54 reviews
5 stars
17
4 stars
1
3 stars
3
2 stars
2
1 stars
31
Overall Review of Consulate Health Care Of Woodstock
caveat23 reviews mention this
Call bells and staffing feel delayed
Multiple residents and families describe long waits for basic help and unanswered requests.
A recurring theme is delayed or missed responses when residents press call bells or request assistance. Several reviewers describe having to wait hours for bathroom help, pain medicine, or medication-related follow-up, and they also mention difficulty getting phones answered or receiving promised communication. Some accounts attribute the problems to understaffing and lack of adequate training, while others describe management failing to return calls or address concerns. Reviews also include examples of delayed escalation, such as medical issues requiring emergency evaluation after long internal delays.
caveat7 reviews mention this
Food quality and meals draw criticism
Dining quality is a frequent complaint, with reports of missed or inadequate meals.
Some reviewers say the food quality is poor, describing meals that residents donât want to eat or that contribute to weight loss. Other accounts mention food availability problems, such as running out of food, not serving full meals, or not providing expected components. A smaller number of reviews contrast that by saying the dining was surprisingly good and the dining area was excellent. Taken together, dining reviews are mixed but lean negative in multiple accounts about meal satisfaction and consistency.
caveat7 reviews mention this
Cleanliness and room upkeep vary
Residents and families describe both very clean conditions and serious cleanliness breakdowns.
Several positive reviews mention cleanliness and a lack of odors, along with freshly kept rooms. Other reviewers describe more severe cleanliness issues, including being left in soiled conditions, bed sheets not being changed, or residents returning from the hospital looking like they hadnât been bathed or shaved for weeks. A few reviews also describe the facility as generally in disarray. Overall, the cleanliness theme is inconsistent across reviews.
caveat12 reviews mention this
Medication handling and medical follow-through
Reviews frequently mention missed medications, delayed orders, or inadequate medical follow-through.
Many reviewers describe medications not being given as prescribed, including delayed or missing pain medicine, insulin, and other scheduled treatments. Several accounts also mention limited monitoring for diabetes-related needs and concerns that medical evaluations did not happen when expected. There are also examples involving more intensive care needs, such as wound care items and wound vac handling, plus delayed diagnostic steps during acute illness. While the community offers a range of nursing and care support for skilled nursing needs, resident and family reports point to repeated failures in medication and medical coordination.
common8 reviews mention this
Staff compassion is reported by many
Many reviews credit caregivers with being caring, helpful, and attentive.
Amid the complaints, multiple reviewers describe staff as compassionate, respectful, and patientâespecially in day-to-day interactions and rehab experiences. Some highlight staff helping residents stay moving, participating in activities, and communicating more clearly during transitions. A few reviews also describe improved conditions, with families saying care and facility experience got better. These positive accounts suggest that caregiver support can feel strong for some residents even when other reviews point to major gaps.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
88 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Hospitals
Valley Health Shenandoah Memorial Hospital Multispecialty Clinic (0.1 miles)
Valley Home Care (0.1 miles)
Winchester Eye Specialists (0.1 miles)
Shenandoah Memorial Hospital (0.5 miles)
Physicians
Woodstock Internal Medicine (0.1 miles)
Shenandoah Pediatrics (0.5 miles)
Highlander Family Medicine (1.2 miles)
Mt Jackson Medical Center (10.7 miles)
Shenandoah Valley Family Medicine PC (11.8 miles)
Shenandoah Valley Family Medicine (13.1 miles)
Rmh Luray Health Center (14.4 miles)
Transportation
Colonial Taxi Service (0.2 miles)
U-Haul Neighborhood Dealer (1.6 miles)
U-Haul Neighborhood Dealer (3.6 miles)
Northfork Southern Railroad (4.2 miles)
Luray Caverns Airport (14.1 miles)
Pharmacies
Walgreens (0.3 miles)
CVS Pharmacy (0.5 miles)
Walton & Smoot Pharmacy (0.9 miles)
Peoples Drug Store (4.4 miles)
Walgreens (12.3 miles)
Strasburg Pharmacy (13.2 miles)
Walmart Pharmacy (14.4 miles)
Restaurants
Las Trancas (0.3 miles)
The Sugar Shack Of Woodstock (0.4 miles)
Taco Bell (0.5 miles)
McDonald's (0.6 miles)
Spring House Tavern (0.7 miles)
Cracker Barrel (0.9 miles)
Woodstock Cafe & Shoppes (0.9 miles)
Places of Worship
Church of Jesus Christ of Latter Day Saints (0.3 miles)
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