803 South Main Street, Woodstock, VA 22664
For more information about senior living options: (844) 490-3973
The facility is very clean, with immaculate and beautiful rooms that are brand new. Some staff members treated the patients like family, providing loving care. The dining room is bright, sunny, and open, creating a pleasant atmosphere for meals. Staff members are professional and willing to help patients with any problems they encounter. Many caregivers showed kindness and love in their interactions with residents, leading to positive experiences for some families.
The administrator does not return calls and shows a lack of understanding on how to run the facility. There was no communication regarding the care plan or updates on the patient's condition. The food provided was inadequate, leading to significant weight loss. Staff were unresponsive to patient needs, often taking over an hour to check on residents after call bells were engaged. Medications were not administered as scheduled, causing severe distress and health issues for patients. Patients experienced prolonged discomfort and pain due to insufficient medical attention. The facility is significantly understaffed, affecting the quality of care provided. Family members had difficulty retrieving personal items and receiving clear instructions for medical supplies upon discharge. Concerns raised with administration went unanswered, leaving families feeling ignored and helpless regarding their loved ones' care. Staff appeared untrained to handle various medical situations properly, including basic patient care needs.The reviews presented highlight a stark contrast between positive and negative experiences encountered in a healthcare facility, particularly in the context of patient care, communication, and staffing. Many family members expressed grave concerns over the quality of care for their loved ones, citing significant gaps in communication from the administrative staff. In numerous accounts, families reported that they struggled to receive updates on their relatives' conditions or care plans. One reviewer noted the complete absence of contact regarding their father's health status during his two-week stay at the facility, which added to an already distressing situation. The lack of knowledgeable leadership and responsiveness from administration further compounded these issues, creating a sense of abandonment among patients and their families.
The frustration did not end with communication alone; caregivers frequently overlooked essential medication management. Patients who arrived requiring specific medications often experienced delays or outright failures in receiving them on time. For instance, one review detailed a situation where an elderly man did not receive any medication throughout one night and had to endure pain without help as nurses neglected his requests for assistance. This particular incident highlights how insufficient staffing might be contributing to lapses in providing timely medical attention. It appears that numerous patients were left vulnerable as they navigated unmet medical needs due to inadequate staff presence.
Moreover, instances where immediate responses were required became painfully prolonged delays for residents needing urgent assistance. Call bells often went unanswered for upwards of an hour or longer—an alarming indicator of understaffing which jeopardizes the security people feel when placed under clinical supervision. One heartbreaking account recounted how a mother remained unattended while facing incapacitating conditions related to her incontinence; she lay unassisted for over an hour before help arrived. These testimonials strongly suggest that despite occasional claims of dedicated care from individual staff members, systemic issues severely undermine patients' daily experiences.
Several reviewers also reported negative outcomes stemming from poor supervision during discharge processes—a critical transition period that should ideally be smooth and informative. Families described chaotic discharges where crucial instructions related to medical supplies were either provided scantily or not at all, leading to confusion once home care commenced. Notably troubling was an incident where a nurse carelessly ran over tubes connected to a patient while transferring him back into his wheelchair—a situation rife with risk that speaks volumes about inadequate training protocols among staff.
In addition to these distressing observations concerning medical incompetence and poor communication practices within the facility appeared glimpses of what could be considered redeeming qualities amongst certain employees dedicated enough to deliver personalized attention even amidst systemic chaos. Some reviewers commended specific therapists who created warm environments conducive for recovery—characterizing them as quite literally treating their loved ones "like family." Such testimonies indicate that there exist compassionate individuals committed to providing better service even if overshadowed by overwhelming institutional challenges.
Amidst this narrative emerges a clear message: while some aspects of the facility's cleanliness and general appearance received praise—including immaculate rooms and pleasant dining environments—the core experience for many residents remained mired in unacceptable inadequacies tied largely to staffing shortages and rampant miscommunication between all levels within the institution’s hierarchy. Thus far removed from consistent caregiving standards expected in health facilities today lies an urgent need for thorough evaluation aimed at reform toward ensuring every resident receives dignified therapeutic interventions necessary during vulnerable times in life as outlined poignantly through these collective personal stories shared by anxious family members seeking support on behalf of those entrusted into such capable hands yet sorely disappointed by outcomes encountered therein instead.
88 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Consulate Health Care Of Woodstock in Woodstock, VA is an assisted living community that offers a range of amenities and care services to meet the needs of its residents. The community features a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for entertainment. A computer center is available for those who want to stay connected, and community operated transportation ensures that residents can easily get around.
The dining room provides restaurant-style dining with special dietary restrictions taken into consideration. Residents can also enjoy the convenience of a kitchenette in their fully furnished apartments. Housekeeping services are provided to keep the living spaces clean and tidy.
For recreational activities, the community offers a fitness room and gaming room for physical exercise and fun. There is also an outdoor space and small library where residents can relax and enjoy some fresh air or engage in reading.
Care services provided include a 24-hour call system for immediate assistance, 24-hour supervision for safety, and assistance with activities of daily living such as bathing and dressing. Medication management is offered to help residents manage their medications effectively, while a mental wellness program supports their emotional well-being.
Transportation arrangements are available for non-medical purposes as well as doctor's appointments. Move-in coordination makes transitioning into the community easier for new residents.
In terms of nearby amenities, there are cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals in close proximity to the community.
Overall, Consulate Health Care Of Woodstock provides a comfortable and convenient assisted living community with various amenities and care services to support the needs of its residents.
Consulate Health Care Of Woodstock is located at 803 South Main Street, Woodstock, VA 22664 in Shenandoah County, Virginia
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