Brookside Rehab & Nursing Center
Save614 Hastings Lane, Warrenton, VA 20186
For more information about senior living options: (844) 490-3973
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Brookside is described as the cleanest building the reviewer has ever visited, with exceptional therapy staff. Ms. Valoura is credited with making many great changes and is praised for being genuinely concerned about residents' wellbeing. Visitors who toured with Valoura felt right at home, safe, and impressed by Brookside's cleanliness and welcoming staff. The Memory Care Unit is described as awesome, with Shannan, Ruthie, and Cindy praised as great nurses who provide good hands-on care. Wendy is described as amazing and a great leader, with many caring staff members who work hard to ensure patients are taken care of. New administrator and DON are working hard to implement necessary changes, and staff are described as dedicated and like caring for family.
Some residents' friends felt their loved ones were being held hostage there. There was no phone in her room, and staff failed to relay messages or arrange a return call. A nurse was accused of cursing at a patient and refusing to give medications. Staff were described as being on the phone while giving meds, preventing questions. A nurse allegedly did not administer morning medications until after 12:30 pm. Bedridden residents were reported to sit in their feces for hours due to poor supervision. The night staff were described as the worst, allegedly going to sleep until 5am and then distributing meds. Laundry issues were terrible, the food was unpalatable, portions were too small, and snacks ran out quickly. There were calls to purge bad staff, including a nurse who gave everyone an attitude. A patient's belongings disappeared after discharge, with messages ignored. The facility was described as a nightmare, with repeated falls and unclear explanations for injuries and poor care. The place was called disgusting, with staff not caring and patients not receiving proper medication. Some reviewers felt staff lacked pride and did not provide adequate nutrition. It was suggested that cameras or better surveillance were needed, as current monitoring was insufficient.The care landscape at Brookside's Memory Care Unit in Warrenton emerges as a place of sharp contrasts, where moments of bright, compassionate attention sit alongside persistent concerns about safety, communication, and everyday quality of life. Several firsthand accounts begin with high praise for the facility's environment: a spotless, well-kept building that smells clean and feels inviting, and a sense of care that often starts with the people who lead and will care for residents. Visitors repeatedly highlight the positive impression left by staff who work hard to create a welcoming atmosphere, with special emphasis on the leadership and bedside manner of certain team members.
Many comments center on specific staff members who seem to have made a meaningful, tangible difference. Ms. Valoura (often noted as Valoura Swygert) is repeatedly singled out for her impact, with multiple tours and visits describing her as "absolutely amazing" and a driving force behind noticeable improvements in a short period of time. Families describe feeling at home during tours, reassured by Valoura's attentiveness and the sense that changes are both real and ongoing. Other staff members receive consistent recognition as well, including Jenn, Wendy, and the team of Shannan, Ruthie, and Cindy in the Memory Care Unit, who are lauded for their competency and compassionate care. The overall sentiment is that when Brookside is operating at its best, it feels like a place where residents are treated with genuine kindness and where dedicated staff members try to ensure safety, dignity, and comfort.
Yet the same facility is described in terms of serious, ongoing concerns that crystalize in moments of frustration and fear. One reviewer conveys a stark fear that their friend is being "held hostage" due to limited access to the patient (no phone in the room) and barriers to communicating with the person inside. The reviewer notes that attempts to relay messages through staff often fail, and because they live far away, they cannot visit regularly to observe care firsthand. This thread reflects a broader worry among families who feel cut off from direct contact with their loved ones, raising questions about the balance Brookside strikes between privacy, safety, and meaningful family involvement.
A particularly troubling personal account describes a dramatic shift in tone and experience that some may see as a red flag: a fight against what was described as a terrible nurse who allegedly refused to provide medications, made excuses about the "internet being down," and appeared distracted by personal phone use while giving meds. The writer portrays a pattern of behavior - likely across multiple shifts - where questions are met with defensiveness and where med administration is inconsistent, with morning doses reportedly pushed past noon on some days. The night shift is criticized as well, with allegations that staff sleep through parts of the night, resurface only when medications are due, and fail to attend to residents who need basic care like showers and nourishment. It is a stark reminder that the day-to-day reality of care can diverge sharply from the best moments described by others.
Complementing these concerns are vivid, systemic complaints about the facility's operations. Several reviewers describe lingering issues with basic daily necessities: insufficient laundry quality, inadequate or unrewarding meals with portions that leave residents hungry, and activities that feel repetitive or de-emphasized in favor of routine tasks. The call for a "fun room" and more engaging activities - from interactive games to social events - echoes a longing for a richer, more participatory environment, one where residents across abilities can share meaningful moments and avoid the sense of constraint that comes with boredom and isolation. In one voice, the reviewer acknowledges that staff like Jenn and Wendy are working hard to address these issues, even highlighting that a new administrator and director of nursing are trying to push forward much-needed changes.
Across multiple testimonies, there remains a thread of guarded optimism interwoven with cautionary notes. There are stories of improved care and a renewed sense that Brookside can be a place of comfort and safety, especially when excellent caregivers are at the helm. Conversely, there are strong warnings about disorganization, neglect, and the erosion of trust - ranging from patients not receiving adequate nourishment or medications to concerns about supervision and the overall quality of care. The recurring motif is that Brookside holds potential for outstanding, family-centered care, but that potential is jeopardized when staff workloads, communication gaps, or leadership transitions allow lapses in basic dignity and health to occur.
In another spotlight of praise and concern, reviewers share personal experiences about discharge and accountability. One family member recounts a troubling episode in which a loved one was discharged and returned to their life without proper belongings, with the added frustration of missing clothes and a lack of responsiveness to follow-up inquiries. This anecdote underscores a broader call for systematic care that respects residents as individuals with personal property, dignity, and clear lines of communication with families and hospitals. It also reinforces the perception that, while Brookside may have the right intentions and dedicated staff, gaps in process and coordination can lead to distressing outcomes for residents and their families.
Taken together, the collection of experiences paints a facility that can be both a beacon of compassionate care and a site of serious, urgent concerns. When the right people are in place and the environment is clean, well-run, and person-centered, Brookside appears capable of delivering warm, attentive care that families can rely on. But when communication falters, medications become inconsistent, or basic daily needs are not reliably met, the same setting reveals vulnerabilities that deeply affect residents' well-being and families' trust. The path forward, as reflected in these stories, seems to lie in sustaining and expanding the concrete positives - the clean facilities, the engaged and empathetic staff, and the leadership teams driving meaningful improvements - while closing gaps in communication, medication management, activity programming, and daily living conditions to ensure every resident experiences consistent, respectful, and high-quality care.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Washington Dulles International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookside Rehab & Nursing Center in Warrenton, VA is a premier assisted living community that offers an array of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a range of amenities designed to enhance the quality of life for its residents. There is a beauty salon where residents can enjoy pampering services, as well as cable or satellite TV in each accommodation for entertainment. Community-operated transportation is available for convenient access to nearby attractions or appointments, and there is also a computer center equipped with high-speed internet for staying connected.
Dining at Brookside Rehab & Nursing Center is a delightful experience with restaurant-style dining provided in a spacious dining room. The kitchenette in each accommodation allows residents to prepare their own meals if desired. Housekeeping services are included to maintain cleanliness, and move-in coordination assistance ensures a smooth transition into the community.
For recreational activities, there are various spaces available such as a fitness room and gaming room where residents can engage in physical exercise and socialize with fellow residents. The outdoor garden provides a serene environment for relaxation and enjoying nature. A small library offers an assortment of books for leisurely reading, while the wellness center promotes overall health and well-being.
The dedicated staff at Brookside Rehab & Nursing Center offers 24-hour call system and supervision to address any needs or concerns around the clock. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained caregivers. Medication management ensures that residents receive their required medications on time, while special dietary restrictions like diabetes diets are catered to during meal preparation and service.
Residents at Brookside Rehab & Nursing Center can also enjoy an active lifestyle through the variety of activities offered. Concierge services are available to provide personalized assistance with any requests or reservations, while fitness programs promote physical health and wellness. Planned day trips offer opportunities for exploration outside the community, while resident-run activities and scheduled daily activities provide social engagement within.
In addition to the excellent amenities and care services, Brookside Rehab & Nursing Center is conveniently located near various amenities such as cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures easy access to additional services and resources for the residents' convenience.
Overall, Brookside Rehab & Nursing Center is a well-rounded assisted living community that prioritizes the comfort, well-being, and social engagement of its residents while providing exceptional care services in a convenient location.
Brookside Rehab & Nursing Center is located at 614 Hastings Lane, Warrenton, VA 20186 in Fauquier County, Virginia
Brookside Rehab & Nursing Center on seniors.fyi includes 5 photos including images showing outdoor, building, landscaping, road, entrance, bathroom, park, and more.
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