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Westport Rehabilitation and Nursing Center in Richmond, VA

Westport Rehabilitation and Nursing Center is a nursing home community in Richmond, VA.

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Westport Rehabilitation and Nursing Center in Richmond, VA

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  • Interior

    A clean and well-lit hospital hallway with multiple doors and a reception desk.

  • Outdoors

    A building entrance featuring double glass doors with decorative designs and a brick pathway.

  • Decor

    An empty dining room with arranged tables and chairs, featuring modern lighting fixtures and wall decor.

  • Living Room

    A cozy seating area with chairs, a sofa, and a table complemented by warm lighting.

  • Building

    A one-story brick building with a landscaped walkway and bushes.

  • Trees

    An empty parking lot with trees and a building in the background on a clear day.

  • Windows

    A hospital room with chairs and medical equipment near a window.

  • Landscaping

    A view from a patio with metal chairs and a table, overlooking a grassy area with trees and a parking lot in the background.

  • Lighting

    A modern hallway with stylish furniture and warm lighting.

  • Outdoor

    A shaded porch area with benches overlooks a sunlit pathway lined with lamp posts.

  • Television

    A hallway with a television displaying an advertisement for Kitchen Kreations Cafe & Catering.

  • Hallway

    An interior view featuring a hallway with an exit sign, a table adorned with flowers, and carpeted flooring.

  • Grass

    A suburban building surrounded by trees and bushes, with parked cars in the driveway.

  • Exercise Equipment

    A well-equipped gym with various exercise machines and equipment.

7300 Forest Ave, Richmond, VA 23226

To contact a resident: (804) 288-3152

For more information about senior living options: (866) 208-4318

3.6 from 154 reviews
5 stars
90
4 stars
11
3 stars
5
2 stars
5
1 stars
43

Overall Review of Westport Rehabilitation and Nursing Center

common 22 reviews mention this

Staff kindness is a main draw

Many residents and families describe staff as kind, professional, and respectful.

Across the reviews, families repeatedly mention feeling welcomed and treated with respect when staff answered questions or assisted with care. Several residents and visitors specifically praise nurses and CNAs for being attentive, compassionate, and informative, including taking time to address concerns. A few reviews contrast that with disengaged or slow-to-help staff, but the overall thread is that many interactions are positive.

caveat 20 reviews mention this

Call responsiveness and communication vary

Residents and families report inconsistent responses when they need help.

Many negative reviews focus on getting assistance through call buttons, with families describing delays, phones not being answered, and residents waiting for help. Several reviewers also mention difficulty getting updates or accurate information, even after repeatedly contacting the facility. A separate group of comments describes the experience as smoother, including being able to reach staff and get questions answered, so the reviews suggest uneven day-to-day responsiveness.

caveat 18 reviews mention this

Cleanliness is praised and criticized

Cleanliness shows up in reviews both as a strength and as a serious concern.

Some reviewers emphasize how clean the building, rooms, and hallways look, including comments about freshness and no lingering odors during visits. Other families describe strong odors such as urine or feces, along with complaints about dirty common areas, rooms, and cleanliness basics. Taken together, the reviews indicate a mix of experiences—some reassuring, others alarming enough that several writers urged people to consider alternatives.

differentiator 8 reviews mention this

Therapy support is frequently mentioned

Residents often point to physical, occupational, and speech therapy as a standout part of care.

Several reviews specifically praise therapy teams, including OT/PT staff and speech therapy, describing them as supportive and effective during rehab. Families also mention good rehabilitation efforts alongside the broader care experience, even when other parts of the facility draw criticism. There are also a few negative notes about therapy being insufficient or not meeting expectations, which suggests quality can vary by person and situation.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 225 resident community capacity 225 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Richmond International (14 miles away) Richmond International (14 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Martirosian, Edward D, Md - Henrico Cardiology Assoc (0.3 miles)
  • Commonwealth Primary Care (0.4 miles)
  • Sarah Cannon Cancer Institute At Henrico Doctors' Hospital (0.5 miles)
  • Melhorn, Melhorn & Quarles (0.9 miles)
  • Pulmonary Associates of Richmond (1.1 miles)
  • Patterson Office Villiage (1.2 miles)
  • Patient First - Parham (1.7 miles)

Restaurants

  • Burger King (0.9 miles)
  • Roots Natural Kitchen (1.1 miles)
  • Mekong Restaurant (1.7 miles)
  • The Answer Brewpub (1.7 miles)
  • Chick-Fil-A (1.7 miles)
  • McDonald's (1.7 miles)
  • Teppanyaki Grill & Buffet (2.1 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.7 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.3 miles)

Cafes

  • Starbucks (1.8 miles)
  • Panera Bread (2.3 miles)
  • Panera Bread (2.5 miles)
  • Starbucks (4.1 miles)
  • Blanchard’s Café (4.3 miles)
  • Stir Crazy (4.3 miles)
  • Starbucks (4.6 miles)

Hospitals

  • St Marys South Building (1.9 miles)
  • VCU Medical Center Emergency Department (5.8 miles)

Transportation

  • Amtrak (2.2 miles)

Places of Worship

  • Staples Mill Road Baptist Church (3.4 miles)
  • Second Baptist Church (4.1 miles)
  • Richmond Virginia Temple (4.6 miles)
  • Christadelphian Chapel (4.7 miles)
  • Remnant Church (4.7 miles)
  • Tikvat Israel Congregation (4.8 miles)

Theaters

  • Bow Tie Movieland at Boulevard Square (4.5 miles)
  • Regal Short Pump & IMAX (5.5 miles)

Parks

  • Byrd Park (4.6 miles)
  • Dogwood Dell (5.3 miles)
  • Barker Field Dog Park (5.4 miles)
  • Lombardy Park Playground (5.6 miles)

Frequently Asked Questions

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