Portsmouth Health And Rehab in Portsmouth, VA

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Portsmouth Health And Rehab in Portsmouth, VA

900 London Boulevard, Portsmouth, VA 23704

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
88
4 stars
5
3 stars
0
2 stars
1
1 stars
6

Skilled Nursing Facility

Portsmouth Health And Rehab Costs & Pricing

Portsmouth Health and Rehab offers competitive pricing for its services, particularly in comparison to the broader Portsmouth city and the state of Virginia. For a private room, residents can expect to pay $4,110 per month, which aligns directly with the average costs in Portsmouth city but notably falls below the state average of $4,684. When considering semi-private accommodations, the monthly rate at Portsmouth Health and Rehab is set at $4,620, higher than the city's average of $3,643 yet still more affordable than the statewide average of $3,991. Overall, while semi-private costs at this facility are slightly elevated relative to local benchmarks, private room rates present a compelling option for those seeking care in a local context.

Floor plansPortsmouth Health And RehabPortsmouth cityVirginia
Private$4,110$4,110$4,684
Semi-Private$4,620$3,643$3,991

Overall Review of Portsmouth Health And Rehab

Pros

  • pro Stephanie Bryant consistently provides compassionate, dignified, and professional care to residents at Portsmouth Health & Rehab.
  • pro Jessica Land, the Director of Social Services, is patient, knowledgeable, and goes above and beyond to support families.
  • pro TaMeika Bryant leads with warmth, integrity, and a strong commitment to high-quality care.
  • pro The Portsmouth Health & Rehab staff are kind, attentive, and dedicated to residents' safety and comfort.
  • pro The facility itself is clean, well-maintained, and welcoming to residents and visitors.
  • pro Natasha Owens (the DON) is professional, caring, and responsive to residents and families.
  • pro The administration and care team consistently provide clear communication and thoughtful discharge planning.
  • pro Families express gratitude for the care they receive and feel peace of mind knowing their loved ones are in good hands.

Cons

  • pro The facility is described as absolutely disgusting, with long waits to buzz in, horrible food, broken air conditioning, and cockroaches.
  • pro It is not a place to go to, and the reviewer would not recommend Portsmouth Health & Rehab.
  • pro The front desk is portrayed as rude and uncaring toward visitors and families.
  • pro The DON is criticized for not responding to updates about a resident's death.
  • pro A reviewer claims a mother died of starvation in the facility, describing neglect.
  • pro The facility is accused of requiring employees to write false reviews during orientation.
  • pro There is mention of high staff turnover and unstable leadership, with administrators and unit managers leaving within months.

Review

Portsmouth Health and Rehab in Portsmouth, Virginia is best suited for families seeking a rehab-forward environment led by engaged administrators and unit managers who consistently demonstrate empathy and hands-on care. The community shines when leadership is visible on the floor, and therapy and nursing teams are aligned around safe transitions, meaningful activity, and clear, ongoing family communication. It's a solid fit for short- to mid-term post-acute stays where personalized attention translates into smoother recoveries and greater peace of mind. Those prioritizing a warm, well-kept setting with accessible leaders will find credibility here. Those hoping for an entirely flawless operation with zero turnover and zero concerns may want to compare alternatives before deciding.

Certain feedback patterns warrant considering alternatives for families facing higher-risk dynamics. Those with ongoing, high-acuity medical needs that demand constant, specialized nursing oversight may want options that demonstrate ultra-stable leadership and staffing at all times. The most troubling claims in reviews - allegations of neglect, hygiene lapses, and miscommunications about care plans or billing - signal the need for very careful due diligence. Prospective residents should verify current leadership stability, query staff-to-resident ratios, and request candid updates on any past concerns to ensure conditions align with expectations before committing.

The strongest asset here remains the leadership and genuine, daily compassion from frontline caregivers. The unit manager, Stephanie Bryant, is repeatedly praised for professionalism, steadiness, and a patient, attentive approach with both residents and families. The administrator, Tameika Bryant, and the social services director, Jessica Land, are cited as credible, accessible advocates who drive discharge planning, coordinate home services, and keep families informed. The building's appearance - clean, modern, and welcoming - consistently earns favorable comments, as do therapy and clinical teams that tailor plans to individual needs. When care feels personal and trusted, families gain confidence that a loved one is treated with dignity and respect across daily routines and transitions home.

Yet the record is not uniformly positive, and the more troubling observations cannot be dismissed. A subset of reviews describes significant lapses around cleanliness, odors, meals, and staff responsiveness, with some accounts of leadership gaps or inconsistent updates during serious events. While leadership changes and process improvements are frequently cited as addressing many concerns, the breadth and severity of alleged incidents mean potential residents should scrutinize current conditions with heightened care. The risk profile includes possible delays in escalation, uneven day-to-day consistency, and the potential for staffing churn to impact routine care.

Practical due diligence should begin with a thorough in-person tour and candid conversations. Prospective families should request meetings with the administrator and the unit manager and observe care interactions during activities and meals. Inquire specifically about discharge planning, the role of the social worker, and the facility's current quality-improvement initiatives. Verify cleanliness and odor levels on multiple visits, assess meal quality, and ask about activities for bed-bound residents. Review recent billing practices and admission agreements to ensure transparent charges and timely communication if questions about coverage or refunds arise.

In sum, Portsmouth Health and Rehab offers a credible, practical option for families who value compassionate leadership, responsive care, and a well-maintained environment, with demonstrated capacity to improve when issues are raised. The decision hinges on tolerance for leadership stability and the ability to verify that current operations meet high standards. For families prioritizing steady, transparent operations and minimal risk, exploring additional options in parallel remains prudent. If a thorough tour confirms consistent, hands-on leadership - especially from Stephanie Bryant and Jessica Land - and a culture of dignity and proactive discharge support, this community stands as a strong, dependable choice for both rehabilitation and long-term planning.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Norfolk International (7 miles away) Norfolk International (7 miles away)
  • Newport News Williamsburg International (23 miles away) Newport News Williamsburg International (23 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Portsmouth Health And Rehab in Portsmouth, VA is an assisted living community that offers a wide range of amenities and care services to meet the needs and preferences of its residents. The community provides a comfortable and homely environment with fully furnished accommodations and private bathrooms.

Residents can enjoy various amenities such as a beauty salon, gaming room, small library, fitness room, and outdoor spaces including a garden. There is also a computer center and Wi-Fi/high-speed internet available for residents to stay connected with their loved ones or engage in online activities.

The dining experience at Portsmouth Health And Rehab is restaurant-style with special dietary restrictions taken into consideration. The community also offers assistance with meal preparation and service as well as diabetes diet management.

Care services are available 24/7 with a 24-hour call system and supervision to ensure the safety and well-being of the residents. Trained staff are ready to assist with activities of daily living like bathing, dressing, and transfers. Medication management is provided to ensure that residents receive their medications on time.

In terms of activities, Portsmouth Health And Rehab offers concierge services for residents' convenience and organizes fitness programs to promote physical well-being. Planned day trips allow residents to explore the surrounding area, while resident-run activities provide opportunities for social engagement within the community. Scheduled daily activities keep residents engaged and entertained.

The community's location is also advantageous, with several cafes, parks, pharmacies, physicians' offices, restaurants, hospitals nearby. Transportation arrangements are available both for non-medical purposes as well as transportation to doctors' appointments or other medical needs.

At Portsmouth Health And Rehab in Portsmouth, VA, residents can expect attentive care services along with ample amenities and engaging activities that contribute to their overall well-being and quality of life.

Nearby Places of Interest

This area of Portsmouth, Virginia, offers a convenient and diverse range of amenities suitable for senior living. Within close proximity, there are several reputable restaurants such as Gosport Tavern and Legend Brewing Depot for dining options. Nearby hospitals include Portsmouth General Hospital and Naval Medical Center Portsmouth for any medical needs. Places of worship like Twine Memorial Holy Temple provide spiritual support, while parks like The Pagoda & Oriental Garden offer opportunities for outdoor recreation. Additionally, cafes like Starbucks and Panera Bread cater to those looking for a casual spot to enjoy coffee or light meals. Access to transportation through The Tide MacArthur Square Station ensures easy mobility around the area. Pharmacies like Walgreens and CVS Pharmacy are conveniently located for medication needs, and various physicians offices are available nearby for healthcare services. Overall, this area provides a well-rounded community environment with amenities that cater to the needs of seniors seeking a comfortable living experience in Portsmouth.

Restaurants

  • Gosport Tavern (0.3 miles)
  • Legend Brewing Depot (0.7 miles)
  • Blue Moon Taphouse (1.1 miles)
  • Waterside District (1.1 miles)
  • Jack Brown's Beer & Burger Joint (1.2 miles)
  • Grace O'Malley's Irish Pub & Restaurant (1.2 miles)
  • Brick Anchor Brew House (1.3 miles)

Hospitals

  • Portsmouth General Hospital (0.3 miles)
  • Naval Medical Center Portsmouth (0.5 miles)
  • Bon Secours Maryview Medical Center (2.1 miles)
  • Maryview Medical Ambulatory Surgery Recovery (2.1 miles)
  • Chkd (2.4 miles)

Places of Worship

  • Twine Memorial Holy Temple (0.5 miles)
  • Westhaven Baptist Church (2.6 miles)
  • Tabernacle Church Of Norfolk (5 miles)

Parks

  • The Pagoda & Oriental Garden (1.2 miles)
  • Portsmouth City Park (3.8 miles)
  • Dunedin Park (6 miles)

Cafes

  • Starbucks (1.2 miles)
  • Cafe Stella (2.3 miles)
  • Starbucks (2.3 miles)
  • Panera Bread (2.4 miles)
  • Coalescence Coffee (2.6 miles)
  • Panera Bread (3.1 miles)
  • Starbucks (5.4 miles)

Transportation

  • The Tide MacArthur Square Station (1.3 miles)
  • The Tide-Newtown Road Station (5.3 miles)

Pharmacies

  • Mac Arthur Pharmacy (1.3 miles)
  • Walgreens (1.9 miles)
  • CVS Pharmacy (1.9 miles)
  • Drug Center Pharmacy (1.9 miles)
  • Rite Aid (2.4 miles)
  • Walgreens (2.4 miles)
  • CVS Pharmacy (2.9 miles)

Physicians

  • Ivor Barry Kaplan (1.3 miles)
  • Neurosurgical Associates, PC (1.5 miles)
  • The King's Daughters Milk Bank at CHKD (1.6 miles)
  • Collins Jay N MD-Eastern VA Medical School Department (1.6 miles)
  • Duncan Yoder M.D. (1.7 miles)
  • Dr Robert F. Castle, MD (1.7 miles)
  • Galan-Dejesus Mariam Np (2.3 miles)

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