Portside Health & Rehab Center in Portsmouth, VA
Save4201 Greenwood Drive, Portsmouth, VA 23701
For more information about senior living options: (844) 490-3973
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Portside Health and Rehab provides excellent, compassionate care that gives families peace of mind. The facility is clean, neat, organized, and welcoming. The staff are pleasant, professional, and genuinely kind. The therapy department is top-notch, knowledgeable, and focused on helping patients reach realistic goals. The leadership and administration are patient-centered and deeply committed to residents and staff. Portside staff build personal relationships with residents, often sharing laughter and friendly interaction. Families feel well informed and supported, with care teams that keep them in the loop.
It's not a great place to rehabilitate a loved one; the patient was in agony and medication had not been given. The facility is extremely dirty, with floors and furniture that haven't been cleaned, and roaches or water bugs crawling on the walls. The staff are rude, disrespectful, and, at times, bully-like toward patients and families. The place never answers the phones and communication is poor, leaving families with unanswered questions. There are claims of theft by staff, with belongings belonging to residents going missing. It feels like a scam rehabilitation center where patients are left in bed and not helped to regain mobility. The facility is disorganized and unresponsive, with no clear schedules and staff who are hard to reach. Care is severely understaffed, leading to extremely poor patient care and inability to clean or attend to basic needs. Several reviewers called it the worst place in the world for a loved one, citing incompetence, broken promises, and constant worries.Portside Health & Rehab Center in Portsmouth is best suited for families seeking skilled rehabilitation for a loved one who can benefit from a strong therapy program and a generally warm, family-style care atmosphere. The facility earns praise for therapy staff and clinicians who build personal relationships, keep families in the loop, and push patients toward meaningful mobility gains. It works well for residents who value a welcoming, homelike environment, proactive admissions support, and staff who treat recovery as a top priority. That said, Portside is not a flawless fit for every situation: the experience can vary, and care quality depends on how diligently communication, housekeeping, and supervision are managed. Families should expect some inconsistency and plan accordingly.
Several reviewers highlight a top-tier rehabilitation department and clinicians who are knowledgeable, compassionate, and goal-driven. Portside's therapy teams are described as patient-centered, with goals that keep families informed and engaged. Nursing staff across units are repeatedly praised for accessibility and dedication, and administrators are cited as organized and responsive - able to coordinate admissions, discharge planning, and family questions effectively. The building itself earns consistent marks for cleanliness, a welcoming atmosphere, and thoughtful amenities such as a renovated courtyard that keeps residents engaged. The overall package - strong rehab leadership paired with attentive aides and a proactive discharge process - translates into tangible mobility improvements for many residents.
However, the experience is not uniform. A meaningful portion of reviews raise red flags about communication and maintenance. Families report phones that ring unanswered for long stretches, delays or gaps in medical updates, and uneven follow-through on meetings and questions. Several accounts describe cleanliness lapses, dusty or dated furniture, and in at least one instance visible pests, which understandably undermine comfort and confidence in daily care. Staffing effectiveness also surfaces as a point of contention - some residents experience prompt assistance and respectful care, while others describe understaffing, long waits for help, or staff who appear rushed or unfriendly. There are even alarming anecdotes about alleged theft or unsafe behavior, events that understandably erode trust and prompt careful consideration.
The strongest offset to these issues lies in Portside's rehab focus and the personal attention many residents receive. When therapy is the priority, the care team's expertise and patient-centered approach can drive meaningful functional gains and a smoother path home. Families consistently note therapists who set realistic milestones, celebrate progress, and keep loved ones and families informed, which helps counterbalance communication gaps elsewhere. Leadership's willingness to adapt care plans, coordinate with families, and provide a thoughtful admissions process also matters - reducing friction at critical moments. In practical terms, for a rehab-centric resident, the positives often outweigh the negatives if family oversight is steady and channels of communication remain open.
Alternatives merit heavy consideration for families who prize flawless communication, impeccable infection control, and predictable daily operations. If telephone responsiveness, rapid issue escalation, or a consistently spotless environment are non-negotiables, Portside may disappoint. Families with highly complex medical needs or prior experiences of unsafe handling or neglect should explore other options with stronger track records in safety and reliability. The aim is a careful, apples-to-apples comparison with other Portsmouth-area facilities that emphasize steady administration, housekeeping, and patient surveillance, even while recognizing Portside's demonstrated strengths in rehabilitation and patient-centered care.
To decide, approach Portside with a critical eye during tours: observe cleanliness, walk the halls, and ask to meet the therapy director, unit managers, and admissions staff. Request to see therapy schedules, discharge planning timelines, and how calls are triaged after hours. Review recent survey results and incident logs, and seek candid references from current families. If Portside's rehab-centered strengths align with the loved one's goals and the family can commit to proactive involvement, it remains a compelling option in Portsmouth. If not, there are solid alternatives that may offer firmer assurances on day-to-day operations without sacrificing access to quality rehabilitation services.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (11 miles away) Newport News Williamsburg International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Portside Health & Rehab Center in Portsmouth, VA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The center prides itself on providing a warm and inviting environment where seniors can thrive and enjoy their golden years.
The amenities at Portside Health & Rehab Center are designed to cater to the various needs and interests of residents. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV ensures that entertainment options are readily available. Community-operated transportation makes it easy for residents to get around, whether it's for shopping or social outings. A computer center allows residents to stay connected with loved ones through email or social media. The dining room offers restaurant-style meals prepared by the staff, ensuring that residents are provided with delicious and nutritious food options.
For those who enjoy physical activity, a fitness room is equipped with exercise equipment to help residents stay active and healthy. A gaming room provides a space for friendly competition and entertainment. Outdoor spaces such as gardens offer a tranquil setting for relaxation or walks. The small library allows book lovers to indulge in their favorite reads.
Care services at Portside Health & Rehab Center are comprehensive and personalized to meet each resident's needs. There is a 24-hour call system in place for emergencies, ensuring that help is always just a button away. Trained staff provide 24-hour supervision, offering assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time.
Dining options include special dietary restrictions to cater to individual preferences or health needs. Meal preparation and service are provided by the staff, allowing residents to enjoy delicious meals without worrying about cooking or cleaning up afterward.
A variety of activities are available at Portside Health & Rehab Center to keep residents engaged and entertained. Concierge services ensure that any requests or needs are promptly addressed. Fitness programs encourage residents to stay active and maintain their physical well-being. Planned day trips offer opportunities for exploration and fun. Resident-run activities provide a sense of community involvement, and scheduled daily activities keep residents busy and engaged.
Portside Health & Rehab Center is conveniently located near parks, pharmacies, physicians, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and amenities in the surrounding area.
Overall, Portside Health & Rehab Center offers a comfortable and supportive environment where seniors can enjoy their retirement years with peace of mind. With a wide range of amenities and care services, this assisted living community truly caters to the needs and desires of its residents.
This part of Portsmouth, Virginia offers a convenient and diverse range of amenities for seniors considering the area for living. With several restaurants nearby, including family-friendly options like Pizza Hut and Plaza Azteca Mexican Restaurant, dining out is easily accessible. For healthcare needs, there are multiple physicians' offices and pharmacies within a short distance, providing convenience and peace of mind. Places of worship such as Westhaven Baptist Church offer spiritual support and community involvement. In terms of recreation, parks like Portsmouth City Park provide opportunities for outdoor activities and relaxation. For medical emergencies, hospitals like Bon Secours Maryview Medical Center and Naval Medical Center Portsmouth offer top-notch healthcare services. Transportation via The Tide MacArthur Square Station is also available for easy access to neighboring areas. Overall, this area provides a comfortable and well-rounded environment for seniors looking to settle down in Portsmouth.
Portside Health & Rehab Center is located at 4201 Greenwood Drive, Portsmouth, VA 23701 in Portsmouth city, Virginia
Portside Health & Rehab Center on seniors.fyi includes 6 photos including images showing salon, interior, landscaping, bedroom, workspace, building, trees, pathway, and more.
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